CVL

1st-2nd Line Support Engineers Permanent Cheltenham Salary £15,000 - £27,000 dependant on experience. I am currently representing a growing MSP in the Cheltenham area, who are looking for 1st and 2nd Line Support Engineers to join their service desk on a Permanent Basis. My client provides IT Solutions to blue chip companies across the Gloucestershire area, from IT Support and Managed Services to Infrastructure, Networking and Data/Voice Cabling. This is an ideal opportunity for someone who has gained IT qualifications and some Service Desk experience in a MSP environment. Likewise, this would also be ideal for a more experienced IT Support candidate who has worked in a variety of 1st/2nd line roles with a small user base and is looking to increase this to hundreds/thousands. The successful candidates will hold a full UK driving license because these opportunities are based both in the office on the Service Desk and also field based on client sites. Key Skills: - Proven experience of supporting Windows 7 and 8/10 - Previous administration of Active Directory/User Management - 1st/2nd Line Support with Networking/Printing issues - Experience supporting core business applications - Basic Network troubleshooting (TCP/IP) - Good all-rounder with troubleshooting and fault finding - A high level of communication skills to include a concise and confident telephone manner If you have worked with any of the following you will have a distinct advantage in your application: - Microsoft Active Directory - Microsoft Servers - MS Office + Office applications - Domain Name services - IP Networking - Desktop Operating System This is a fantastic opportunity to join a unique company on a Permanent Basis, where there is bags of potential to grow in the future and you will be given at least two certified training courses per week. Please note that although this role is working office hours Mon-Fri, some evening/weekend work will be required on an on-call basis although this will not be regular and there will be an allowance provided. If the above appeals to you, and you meet the criteria as specified, please contact Trish Hughes at Adecco Cheltenham today! Adecco is an employment agency and an equal opportunities employer. Due to the high volume of responses to our advertising we are unable to respond to all candidates directly. If you have not heard from us within 4 working days then please assume that on this occasion your application has been unsuccessful. Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer