Cooneen By Design Ltd

We re recruiting for a Business Systems Support Analyst to join our growing team in Fivemiletown, Co. Tyrone. In this role, you ll be the go-to subject matter expert for our business systems (especially our ERP) providing support and guidance to end-users. You ll take the lead on managing incidents, service requests, problems, and changes, ensuring everything runs smoothly and meets agreed service levels. You ll also play a key role in keeping our systems at peak performance handling planned maintenance, running disaster recovery drills, and implementing improvements, all while following best-practice IT procedures. What You ll Do Be the go-to expert for our business systems from ERP and BI to HR, Finance, WMS, and more. Keep systems running at their best by solving issues, monitoring performance, and minimising downtime. Work with vendors, escalate complex issues, and ensure service levels are met. Empower users with guidance, training, and easy-to-use resources. Lead service improvements, run DR drills, and support Lean efficiency projects. Help roll out new ERP features and modules that make our business smarter and faster. What We re Looking For Hands-on experience with ERP and other business systems. A problem-solver who can think ahead and act fast. Clear, confident communicator who works well with users and vendors alike. Comfortable with performance metrics, process improvements, and automation tools. Proactive, adaptable, and ready to make an impact in a fast-moving environment. Essential Skills & Experience Demonstratable experience in an IT Business Systems/Applications support role (ERP or similar). Experience in liaising with third party providers . Proficient in use of Microsoft Suite . IT related Degree or a HNC/HND in an IT related discipline plus the ability to demonstrate relevant job-related experience. Desirable Skills & Experience Experience supporting and using ERP, Portal, BI, EDI, Adobe, and Cybersecurity solutions. Experience providing remote applications support. Reward & Benefits At Cooneen Group, we put our people first. Alongside a competitive salary and a modern, comfortable workplace, you ll enjoy: 35 days annual leave Private healthcare cash plan (for you and your dependents) Early Friday finish 1pm every week Subsidised canteen with complimentary fresh fruit, tea, coffee, and filtered water Employee assistance programme Royal London pension scheme Paid Refer a Friend bonus Active social club for events and activities About The Cooneen Group Cooneen Group is one of Europe s largest and most diverse garment manufacturers, with a strong reputation for innovation, quality, and reliability. We operate globally across multiple clothing markets, delivering specialist garment solutions tailored to our clients exact requirements. With over 250 employees across four companies, we combine creative design, exceptional customer service, and robust supply chains to consistently exceed expectations. Our business is built on stability, expertise, and a commitment to delivering outstanding results for every customer. The Cooneen Group is proud to be an Equal Opportunities Employer. We reserve the right to enhance the criteria for shortlisting purposes.

We re seeking a Data Lead & BI Reporting Analyst to join Cooneen Group at our head office in Fivemiletown, Co. Tyrone. This dual-role position is responsible for maintaining the integrity and governance of master data across the organisation, while also driving the development and delivery of business intelligence (BI) reports and dashboards. The successful candidate will play a key role in ensuring that accurate, high-quality data underpins strategic decision-making and enhances operational performance. What You ll Do Lead the development and enforcement of master data governance policies and standards. Manage the accuracy and quality of customer, product, and supplier data across multiple systems. Partner with business and IT teams to ensure consistent data definitions and integration across ERP, EDI, and other platforms. Oversee data security, mapping, and risk management for internal and external data flows. Drive the evolution of the group s BI and analytics capabilities to deliver market-leading insights. Design and maintain data warehouses, dashboards, and advanced reporting tools. Translate business needs into actionable analytics solutions using modern BI and AI-driven technologies. Continuously identify and implement process improvements in data management and reporting. What We re Looking For Experience in master data management, governance, and business intelligence. Strong analytical mindset with hands-on experience in BI tools (e.g., Power BI, Tableau). Knowledge of enterprise systems and data integration (ERP, EDI, portals). Understanding of data security and risk management principles. Proven ability to turn complex data into clear, actionable insights. Collaborative, detail-oriented, and driven to improve how data supports decision-making. Essential Skills & Experience Proven experience in data management and business intelligence. A strong track record of developing and leading data or BI functions. Excellent relationship-building skills with both internal and external stakeholders. Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint. Educated to at least A-level (degree preferred). Desirable Skills & Experience Third-level qualification (degree or equivalent). Experience working in a global business environment. Background in the apparel industry is an advantage. Full, clean driving licence. Reward & Benefits At Cooneen Group, we put our people first. Alongside a competitive salary and a modern, comfortable workplace, you ll enjoy: 35 days annual leave Private healthcare cash plan (for you and your dependents) Early Friday finish 1pm every week Subsidised canteen with complimentary fresh fruit, tea, coffee, and filtered water Employee assistance programme Royal London pension scheme Paid Refer a Friend bonus Active social club for events and activities Recruitment Timelines Closing Date Sunday the 2nd of November Interview Dates w/c Monday the 3rd of November About The Cooneen Group Cooneen Group is one of Europe s largest and most diverse garment manufacturers, with a strong reputation for innovation, quality, and reliability. We operate globally across multiple clothing markets, delivering specialist garment solutions tailored to our clients exact requirements. With over 250 employees across four companies, we combine creative design, exceptional customer service, and robust supply chains to consistently exceed expectations. Our business is built on stability, expertise, and a commitment to delivering outstanding results for every customer. The Cooneen Group is proud to be an Equal Opportunities Employer. We reserve the right to enhance the criteria for shortlisting purposes.