X-On Health

Location: Melton, Woodbridge, Suffolk Salary: Up to £50,000 based on experience Working hours: 09 30 Hybrid - at least 2 days in the officer per week The purpose of this role is to solve complex business problems and technical challenges through the design and development of software applications and services. This role will contribute directly towards exciting technology opportunities in the public health sector; specifically in general practice. You will be responsible for building and maintaining critical components of our software infrastructure, ensuring high performance, reliability, and security. This role sits within the platform team. Responsibilities: ?Work within a small agile team to solve technical challenges, develop new functionality and make non-functional improvements to our platform products and services ?Contribute towards translating business requirements into technical design and development projects and tasks ?Contribute in architectural and design discussions ?Diagnose and troubleshoot technical issues ?Identify and contribute towards developing solutions to improve system performance, scalability, and reliability ?Adhere to best software engineering practices and principles ?Collaborate with and unblock other members of the team ?Through remote and in-person collaboration, work together with all stakeholders to understand and progress projects and tasks Infrastructure & Platform Engineering: ?Load balancing and reverse proxy configuration (HAProxy) ?Message queue administration (RabbitMQ) ?Cloudflare CDN, WAF, and DNS management, including domain registrations ?Cloud engineering (e.g. GCP, Azure, AWS) DevOps & CI/CD: ?CI/CD pipeline development and maintenance ?Application deployment and release management ?Developer tooling administration (GitLab, Packagist, NPM, Dependabot) ?Dependency management and automated security updates Incident Management & Observability: ?Assist with the diagnosis and assessment of technical issues ?On-call engineering and incident response ?Monitoring, alerting, and error tracking (Zabbix, incident.io, Sentry) ?Application performance tracking and reporting Development: ?Promoting software engineering best practices ?Participate in code reviews and ensure adherence to coding standards ?Internal tooling library development and third-party integrations (Sentry, Laravel) ?Maintenance and support of internal platform tooling ?Platform service/API improvement & development Our platform and application tech stack: GitLab MySQL RabbitMQ Redis PHP + Laravel React Electron Puppet (build and deploy) OpenSIPS FreeSWITCH Essential experience Required: ?Experience with CI/CD pipelines and deployment workflows ?Hands-on experience with cloud infrastructure ?Application monitoring, alerting, and incident response (any major tooling) ?Familiarity with load balancing and message queue technologies ?Maintaining and contributing to shared code libraries and internal tooling ?Investigating and resolving customer-facing technical issues ?Working within change control and release management processes ?Good working experience with PHP & Laravel ?Several years experience in industry Desired experience: ?DevOps tooling ?Healthcare industry experience (NHS) ?Cloud engineering Benefits 25 Days Holiday plus an additional day for your birthday/equivalent Cycle to Work Scheme Winter Flu Jabs Free On-Site Parking Learning and development budget with Professional Qualification Support £1,000 employee referral bonus Social benefits (paid social events) Buy Holiday Scheme Employee Assistance Program Discount on Health Insurance Annual Salary Review Enhanced Company Sick Pay Monthly pizza in the office (Hybrid employees) / coffee voucher (Remote employees) SCG mobile benefit SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process. JBRP1_UKTJ

AI Software Engineer Location: Melton, Woodbridge (Hybrid) Salary: Up to £35,000 depending on experience Hybrid- Office based Monday, Wednesday and Friday We are looking for a Software Engineer to join our expanding team. You will help build the infrastructure that powers our next generation of call experiences and data insight tools for our NHS customers. You will have several years experience in industry. You will be working on greenfield projects involving real-time voice agents, managing the orchestration between Telephony, Speech-to-Text, LLMs, and Text-to-Speech services to help our product team to realise their vision. You will also help develop pipelines to analyse call recording data at scale, extracting vital insights on performance and customer satisfaction. This is a multi-discipline role well suited to an individual with the ability to think on their feet and who learns quickly. Responsibilities: Work within a small agile team to solve technical challenges, develop new functionality and make non-functional improvements to our products and services. Understand business requirements and how they translate into technical design and development projects and tasks. Participate in architectural and design discussions and diagnose and troubleshoot complex technical issues Work with stakeholders to progress and report on projects and tasks Building Voice Agents: Developing and maintaining our Go-based Voice Agent API Development: Contributing to our unified AI API that acts as the gateway between our telephony products and various AI providers Tool Creation: Developing "Tools" (Function Calling) that allow LLMs to interact with real-world data, enabling features such as consultant lookups (RAG) and clinical system integrations Data Insights: Building pipelines to transcribe and analyse historical call recordings to extract sentiment, summary, and outcome data Prompt Engineering: Refining system prompts to ensure our agents are safe, accurate, and empathetic in a healthcare context. Learning and Development: Keeping up to date with the rapidly changing AI landscape (e.g. exploring new models) and prototyping how they can be applied to our products Operations: Optionally contribute to our AI infrastructure to help operate self-hosted open-source models Testing & Validation: Development of tooling to assist our Test Team in conducting evals against our many provider models to ensure we are continually optimising for quality and cost Our core tech stack: GitLab MySQL RabbitMQ Redis PHP + Laravel React Electron Puppet (build and deploy) OpenSIPS FreeSWITCH Essential experience: Programming Proficiency: Strong foundation in a backend language. Our stack is primarily Go (Golang), so experience with Go or a strong willingness to cross-train from C++/Java/Rust/Python is required API Integration: Experience consuming RESTful APIs and understanding of JSON data structures AI/LLM Exposure: Practical experience interacting with LLM APIs (OpenAI, Anthropic, etc.) and understanding concepts like Context Windows, RAG, System Prompts, and Temperature Concurrency: Understanding of asynchronous programming (WebSockets, goroutines) is highly beneficial given the real-time nature of voice data Several years experience in industry A team player who shows initiative Desirable experience: Experience with LLM guardrails and PII-redaction Understanding of LLM tool development and MCP Knowledge of Speech-to-Text (STT) or Text-to-Speech (TTS) technologies Experience with WebSockets and streaming data Familiarity with Telephony/VoIP Other Skills Required: Competent in primary tech stack Confident with computer science basics (algorithms, data structures, complexity, design patterns) Is productive with the basic tools in their discipline Key Skills Can contribute to an existing framework and is able to deliver small stories Adheres to test coverage standards Regularly applies learnings from past experience Collaborating with team members and is flexible and open to change Write unit tests and integration tests to ensure code quality Participate in code reviews and ensure adherence to coding standards Benefits: 25 Days Holiday Birthday Day Off Buy Holiday Scheme Cycle to Work Scheme Winter Flu Jabs Free On-Site Parking Learning and development budget with Professional Qualification Support Social benefits (paid social events) SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process. JBRP1_UKTJ

£35,000 + uncapped OTE (£70k realistic) + Car Allowance Home Based with frequent travel We are looking for a driven and commercially focused Business Development Executive to help grow the adoption of our innovative digital healthcare solutions. You will play a key role in showcasing our products through engaging demonstrations, qualifying high-quality leads, and supporting the sales process through to close. This is a dynamic, client-facing role combining consultative selling, relationship building, and strategic account development. Youll work closely with internal teams and Regional Managers to drive revenue growth, expand market presence, and deliver value to customers across the healthcare sector. Responsibilities Deliver compelling product demonstrations to prospective clients Qualify and manage advanced sales leads, ensuring strong alignment with solutions Support Regional Managers in progressing deals from demo through to close Actively sell the full suite of products and services, including AI-enabled tools Identify and pursue upselling and cross-selling opportunities within existing accounts Build and maintain strong, long-term client relationships Proactively prospect for new business opportunities within your territory Manage and track sales pipeline using CRM systems (e.g. HubSpot) Ensure timely and effective follow-up to accelerate the sales cycle Collaborate with internal teams including Marketing, Product, and Commercial Stay informed on market trends, competitor activity, and healthcare technology developments Represent the business at client meetings, trade shows, and industry events Use a consultative approach to understand client challenges and deliver tailored solutions Skills and competencies required Proven sales experience, including product demonstrations, lead qualification, and closing deals Strong consultative selling skills with a customer-focused approach Excellent communication and presentation skills Ability to build and maintain strong professional relationships Experience using CRM systems (preferably HubSpot) Strong problem-solving skills with a solution-oriented mindset Self-motivated, target-driven, and highly organised Ability to manage multiple priorities and work autonomously Adaptability in a fast-paced, evolving environment Interest in healthcare technology, AI, and innovation Strong commercial awareness and strategic thinking Full UK driving licence Benefits: 21 days holiday increasing to 22 days after 3 years and to 25 days after 5 years Extra day off for your birthday Buy holiday scheme Employee Assistance Programme Free onsite parking Enhanced company sick pay Discounted retail vouchers Reduced gym membership Annual salary review SCG mobile benefit Employee referral bonus SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process. JBRP1_UKTJ