Our client who is based just to the south west of Winchester, in Hursley, is seeking an IT Support Engineer to join their team on a permanent basis to work at the client's site.
Please note, you will need to be security cleared for this role so please only apply if you are confident you will pass security clearance. Whilst this role will ultimately be based in Hurlsey, Hampshire, until you have passed the security clearance, likely to take around a month (possibly longer) you will be required to work from the Winnersh, Berkshire office so please only apply if you are happy and able to do this.
Main duties and responsibilities
* Provide technical support and maintenance on company products
* ensure full adherence to the SLA
* Respond to customer needs relevant to contractual responsibilities
* Act as the product Technical expert
* Provide inputs for both internal and external contractual monthly reporting
* Actions follow up and customer needs filtering plus identify areas of potential risk within project
* Interface between the company and the customer
* Escalation key point and coordinator of any incident resolution
* Occasional out of hours support cover during major system release updates
Skills and Experience required:
* Ideally educated to a minimum of degree level in a IT/technical subject
* Good IT administrator skill set on Unix, Linux and Windows systems with DB (e.g Oracle)
* Several years' previous experience in a similar environment
* Self-driven, results orientated, customer satisfaction
* Natural forward planner who is able to articulate and formalise plans.
* Energetic
* Mature, credible and comfortable in dealing with the team and the customer
Must have a valid Passport and be a driver
09/09/2016
Our client who is based just to the south west of Winchester, in Hursley, is seeking an IT Support Engineer to join their team on a permanent basis to work at the client's site.
Please note, you will need to be security cleared for this role so please only apply if you are confident you will pass security clearance. Whilst this role will ultimately be based in Hurlsey, Hampshire, until you have passed the security clearance, likely to take around a month (possibly longer) you will be required to work from the Winnersh, Berkshire office so please only apply if you are happy and able to do this.
Main duties and responsibilities
* Provide technical support and maintenance on company products
* ensure full adherence to the SLA
* Respond to customer needs relevant to contractual responsibilities
* Act as the product Technical expert
* Provide inputs for both internal and external contractual monthly reporting
* Actions follow up and customer needs filtering plus identify areas of potential risk within project
* Interface between the company and the customer
* Escalation key point and coordinator of any incident resolution
* Occasional out of hours support cover during major system release updates
Skills and Experience required:
* Ideally educated to a minimum of degree level in a IT/technical subject
* Good IT administrator skill set on Unix, Linux and Windows systems with DB (e.g Oracle)
* Several years' previous experience in a similar environment
* Self-driven, results orientated, customer satisfaction
* Natural forward planner who is able to articulate and formalise plans.
* Energetic
* Mature, credible and comfortable in dealing with the team and the customer
Must have a valid Passport and be a driver
Our client who is based just to the south west of Winchester, in Hursley, is seeking an IT Support Engineer to join their team on a permanent basis to work at the client's site.
Please note, you will need to be security cleared for this role so please only apply if you are confident you will pass security clearance. Whilst this role will ultimately be based in Hurlsey, Hampshire, until you have passed the security clearance, likely to take around a month (possibly longer) you will be required to work from the Winnersh, Berkshire office so please only apply if you are happy and able to do this.
Main duties and responsibilities
* Provide technical support and maintenance on company products
* ensure full adherence to the SLA
* Respond to customer needs relevant to contractual responsibilities
* Act as the product Technical expert
* Provide inputs for both internal and external contractual monthly reporting
* Actions follow up and customer needs filtering plus identify areas of potential risk within project
* Interface between the company and the customer
* Escalation key point and coordinator of any incident resolution
* Occasional out of hours support cover during major system release updates
Skills and Experience required:
* Ideally educated to a minimum of degree level in a IT/technical subject
* Good IT administrator skill set on Unix, Linux and Windows systems with DB (e.g Oracle)
* Several years' previous experience in a similar environment
* Self-driven, results orientated, customer satisfaction
* Natural forward planner who is able to articulate and formalise plans.
* Energetic
* Mature, credible and comfortable in dealing with the team and the customer
Must have a valid Passport and be a driver
09/09/2016
Our client who is based just to the south west of Winchester, in Hursley, is seeking an IT Support Engineer to join their team on a permanent basis to work at the client's site.
Please note, you will need to be security cleared for this role so please only apply if you are confident you will pass security clearance. Whilst this role will ultimately be based in Hurlsey, Hampshire, until you have passed the security clearance, likely to take around a month (possibly longer) you will be required to work from the Winnersh, Berkshire office so please only apply if you are happy and able to do this.
Main duties and responsibilities
* Provide technical support and maintenance on company products
* ensure full adherence to the SLA
* Respond to customer needs relevant to contractual responsibilities
* Act as the product Technical expert
* Provide inputs for both internal and external contractual monthly reporting
* Actions follow up and customer needs filtering plus identify areas of potential risk within project
* Interface between the company and the customer
* Escalation key point and coordinator of any incident resolution
* Occasional out of hours support cover during major system release updates
Skills and Experience required:
* Ideally educated to a minimum of degree level in a IT/technical subject
* Good IT administrator skill set on Unix, Linux and Windows systems with DB (e.g Oracle)
* Several years' previous experience in a similar environment
* Self-driven, results orientated, customer satisfaction
* Natural forward planner who is able to articulate and formalise plans.
* Energetic
* Mature, credible and comfortable in dealing with the team and the customer
Must have a valid Passport and be a driver
Our client based in Reading is recruiting for a Field Services Consultant role with IT.
Responsibilities:
* Provide post-sales technical expertise during the installation, implementation and maintenance of company products.
* Creates detailed design and implementation specifications for complex applications/systems prior to the solutions implementation.
* Will be involved in implementing solutions based on customer need/requirements.
* Ensures that client's needs have been met and that the product/solution is fully functioning according to specification.
* Will provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.
* May be required to build mini-applications based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.
* May support pre-sales technical teams Account Executives with the assessment of a customers need to establish whether the requirements are achievable.
* Prepare detailed product specifications and plans for the development and implementation of customer applications/solutions.
* Makes technical sales presentations and product demonstrations.
* May provide technical POC deployments defining scope, requirement & use cases.
* Provide support to the production of technical RFP/RFI/RFC responses and technically qualifying opportunities ased on Entrust Datacard Products.
Skills and Experience:
* Knowledge of Internet Security technology (e.g. PKI, Federation, SAML, SSO, Authentication and Access Management, 2nd Factor Auth, Fraud Detection, Smartcards / Tokens, WebServices).
* Previous experience in a pre and/or post sale position
* Evidence of experience in consulting or software development and integration
* Excellent written and oral communication skills
* Must be willing and able to act independently, including working at home and alone on client sites.
* Must have a flexible approach to travel which although primarily within the UK is likely to include Europe, Scandinavia, the Middle East and Africa. Typically, travel may be required once or twice a month.
* Must have the ability to travel and work freely within Europe ideally without the need for additional travel Visas.
* Experience with a security or enterprise software company is desirable
* A strong technical background in Information Technology Security
* Must be a self-starter with the ability to work independently or in a team environment
09/09/2016
Our client based in Reading is recruiting for a Field Services Consultant role with IT.
Responsibilities:
* Provide post-sales technical expertise during the installation, implementation and maintenance of company products.
* Creates detailed design and implementation specifications for complex applications/systems prior to the solutions implementation.
* Will be involved in implementing solutions based on customer need/requirements.
* Ensures that client's needs have been met and that the product/solution is fully functioning according to specification.
* Will provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.
* May be required to build mini-applications based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.
* May support pre-sales technical teams Account Executives with the assessment of a customers need to establish whether the requirements are achievable.
* Prepare detailed product specifications and plans for the development and implementation of customer applications/solutions.
* Makes technical sales presentations and product demonstrations.
* May provide technical POC deployments defining scope, requirement & use cases.
* Provide support to the production of technical RFP/RFI/RFC responses and technically qualifying opportunities ased on Entrust Datacard Products.
Skills and Experience:
* Knowledge of Internet Security technology (e.g. PKI, Federation, SAML, SSO, Authentication and Access Management, 2nd Factor Auth, Fraud Detection, Smartcards / Tokens, WebServices).
* Previous experience in a pre and/or post sale position
* Evidence of experience in consulting or software development and integration
* Excellent written and oral communication skills
* Must be willing and able to act independently, including working at home and alone on client sites.
* Must have a flexible approach to travel which although primarily within the UK is likely to include Europe, Scandinavia, the Middle East and Africa. Typically, travel may be required once or twice a month.
* Must have the ability to travel and work freely within Europe ideally without the need for additional travel Visas.
* Experience with a security or enterprise software company is desirable
* A strong technical background in Information Technology Security
* Must be a self-starter with the ability to work independently or in a team environment
Our client who is based just to the south west of Winchester, in Hursley, is seeking an IT Support Engineer to join their team on a permanent basis to work at the client's site.
Please note, you will need to be security cleared for this role so please only apply if you are confident you will pass security clearance. Whilst this role will ultimately be based in Hurlsey, Hampshire, until you have passed the security clearance, likely to take around a month (possibly longer) you will be required to work from the Winnersh, Berkshire office so please only apply if you are happy and able to do this.
Main duties and responsibilities
* Provide technical support and maintenance on company products
* ensure full adherence to the SLA
* Respond to customer needs relevant to contractual responsibilities
* Act as the product Technical expert
* Provide inputs for both internal and external contractual monthly reporting
* Actions follow up and customer needs filtering plus identify areas of potential risk within project
* Interface between the company and the customer
* Escalation key point and coordinator of any incident resolution
* Occasional out of hours support cover during major system release updates
Skills and Experience required:
* Ideally educated to a minimum of degree level in a IT/technical subject
* Good IT administrator skill set on Unix, Linux and Windows systems with DB (e.g Oracle)
* Several years' previous experience in a similar environment
* Self-driven, results orientated, customer satisfaction
* Natural forward planner who is able to articulate and formalise plans.
* Energetic
* Mature, credible and comfortable in dealing with the team and the customer
Must have a valid Passport and be a driver
09/09/2016
Our client who is based just to the south west of Winchester, in Hursley, is seeking an IT Support Engineer to join their team on a permanent basis to work at the client's site.
Please note, you will need to be security cleared for this role so please only apply if you are confident you will pass security clearance. Whilst this role will ultimately be based in Hurlsey, Hampshire, until you have passed the security clearance, likely to take around a month (possibly longer) you will be required to work from the Winnersh, Berkshire office so please only apply if you are happy and able to do this.
Main duties and responsibilities
* Provide technical support and maintenance on company products
* ensure full adherence to the SLA
* Respond to customer needs relevant to contractual responsibilities
* Act as the product Technical expert
* Provide inputs for both internal and external contractual monthly reporting
* Actions follow up and customer needs filtering plus identify areas of potential risk within project
* Interface between the company and the customer
* Escalation key point and coordinator of any incident resolution
* Occasional out of hours support cover during major system release updates
Skills and Experience required:
* Ideally educated to a minimum of degree level in a IT/technical subject
* Good IT administrator skill set on Unix, Linux and Windows systems with DB (e.g Oracle)
* Several years' previous experience in a similar environment
* Self-driven, results orientated, customer satisfaction
* Natural forward planner who is able to articulate and formalise plans.
* Energetic
* Mature, credible and comfortable in dealing with the team and the customer
Must have a valid Passport and be a driver
Our client who is based just to the south west of Winchester, in Hursley, is seeking an IT Support Engineer to join their team on a permanent basis to work at the client's site.
Please note, you will need to be security cleared for this role so please only apply if you are confident you will pass security clearance. Whilst this role will ultimately be based in Hurlsey, Hampshire, until you have passed the security clearance, likely to take around a month (possibly longer) you will be required to work from the Winnersh, Berkshire office so please only apply if you are happy and able to do this.
Main duties and responsibilities
* Provide technical support and maintenance on company products
* ensure full adherence to the SLA
* Respond to customer needs relevant to contractual responsibilities
* Act as the product Technical expert
* Provide inputs for both internal and external contractual monthly reporting
* Actions follow up and customer needs filtering plus identify areas of potential risk within project
* Interface between the company and the customer
* Escalation key point and coordinator of any incident resolution
* Occasional out of hours support cover during major system release updates
Skills and Experience required:
* Ideally educated to a minimum of degree level in a IT/technical subject
* Good IT administrator skill set on Unix, Linux and Windows systems with DB (e.g Oracle)
* Several years' previous experience in a similar environment
* Self-driven, results orientated, customer satisfaction
* Natural forward planner who is able to articulate and formalise plans.
* Energetic
* Mature, credible and comfortable in dealing with the team and the customer
Must have a valid Passport and be a driver
09/09/2016
Our client who is based just to the south west of Winchester, in Hursley, is seeking an IT Support Engineer to join their team on a permanent basis to work at the client's site.
Please note, you will need to be security cleared for this role so please only apply if you are confident you will pass security clearance. Whilst this role will ultimately be based in Hurlsey, Hampshire, until you have passed the security clearance, likely to take around a month (possibly longer) you will be required to work from the Winnersh, Berkshire office so please only apply if you are happy and able to do this.
Main duties and responsibilities
* Provide technical support and maintenance on company products
* ensure full adherence to the SLA
* Respond to customer needs relevant to contractual responsibilities
* Act as the product Technical expert
* Provide inputs for both internal and external contractual monthly reporting
* Actions follow up and customer needs filtering plus identify areas of potential risk within project
* Interface between the company and the customer
* Escalation key point and coordinator of any incident resolution
* Occasional out of hours support cover during major system release updates
Skills and Experience required:
* Ideally educated to a minimum of degree level in a IT/technical subject
* Good IT administrator skill set on Unix, Linux and Windows systems with DB (e.g Oracle)
* Several years' previous experience in a similar environment
* Self-driven, results orientated, customer satisfaction
* Natural forward planner who is able to articulate and formalise plans.
* Energetic
* Mature, credible and comfortable in dealing with the team and the customer
Must have a valid Passport and be a driver
