Sonova Group

Boots Hearingcare is part of the Sonova family. Together, we're driven by a shared vision: a world where everyone can enjoy the delight of hearing. We combine personalised audiological care-comprehensive assessments, expert fittings, and dedicated aftercare-with cutting edge hearing technology, from hearing aids to cochlear implants. Backed by Sonova's decades of industry leading innovation, we're proud to improve hearing health, strengthen human connection, and help more people engage fully with the world around them. Join us in creating a more connected world, where every voice is heard and every story matters. Cardiff, United Kingdom If you're a commercially minded leader who can spot opportunities, drive performance, and think strategically about growth-this could be your next step. This is an opportunity to lead a well established clinic in Cardiff, supported by a team of high performing Hearing Aid Audiologists, a loyal customer base, and the scale, stability, and investment of Boots Hearingcare and Sonova behind you. You don't need to be a qualified Audiologist- we'll train you to work as a Hearing Wellness Advisor, so you can stay close to the operation and customer journey. This isn't about fixing underperformance. It's about unlocking potential, driving growth, and taking a strong clinic to the next level. The clinic environment You'll be based in our Cardiff clinic, a modern, well equipped environment designed to support both clinical excellence and commercial success, including: Access to the latest hearing technology and product innovations Advanced diagnostic capability Structured diaries supporting high quality consultations Strong operational and admin support Everything is already in place; your role is to maximise it. The role As a Cluster Manager, you'll: Lead the overall performance of the Cardiff clinic Be present in store, working alongside the team as a trained Hearing Wellness Advisor Identify commercial opportunities to grow revenue and customer outcomes Analyse performance data and translate this into clear actions Optimise clinic utilisation, diary efficiency, and conversion Drive local engagement and community awareness Maintain high operational and compliance standards Act as an ambassador for Boots Hearingcare, building strong customer relationships Partner with regional and support teams to deliver business priorities We're investing in the next generation of leaders. This role offers clear progression into: Senior Cluster / Regional leadership roles Senior Regional Sales Manager positions Broader leadership opportunities across the business You'll also benefit from: Ongoing CPD and leadership development Exposure to commercial and operational strategy The opportunity to shape how hearing care is delivered across your cluster What's in it for you Competitive salary (DOE) Monthly bonus scheme + cluster bonus 25-30 days annual leave plus bank holidays Boots Discount Card Free hearing aids (if required as an employee) Free flu vaccination (discounted for family members) Flexible Benefits Box - tailor your package Option to buy/sell up to 5 days holiday Option to increase personal pension contributions Telus wellbeing support - confidential support inside and outside work Long service awards recognising your contribution What we're looking for Strong commercial mindset with a track record of driving performance Strategic thinker who can identify and act on growth opportunities Experience in retail, healthcare, or customer led environments Confident working with data, KPIs, and performance metrics Comfortable being hands on and present in-store Strong stakeholder and relationship management skills Boots Hearingcare is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to cultivate the strongest team in the marketplace. We're committed to ensuring equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Sonova Group is looking for a Cluster Manager to lead the Cardiff clinic, driving performance and identifying growth opportunities. You will work closely with a team of Hearing Aid Audiologists while focusing on operational excellence and community engagement. This role offers significant career progression, competitive salary, bonuses, and various employee benefits, including ongoing training and development. Ideal candidates have a strong commercial mindset, experience in retail or healthcare, and excellent stakeholder management skills.

Boots Hearingcare is part of the Sonova family. Together, we're driven by a shared vision: a world where everyone can enjoy the delight of hearing. We combine personalised audiological care-comprehensive assessments, expert fittings, and dedicated aftercare-with cutting edge hearing technology, from hearing aids to cochlear implants. Backed by Sonova's decades of industry leading innovation, we're proud to improve hearing health, strengthen human connection, and help more people engage fully with the world around them. Join us in creating a more connected world, where every voice is heard and every story matters. Nottingham, United Kingdom Website Manager If you're a digital professional who thrives on owning performance, improving user experience, and keeping business critical platforms running at their best, this could be your next move. This is a opportunity to take full ownership of Boots Hearingcare's website, app, and e commerce performance. You'll be responsible for ensuring everything runs seamlessly-from uptime and security to booking journeys and customer experience, while driving continuous improvement across our digital estate. This isn't just website management-it's ownership. No reactive firefighting. No lack of control. Just the autonomy, visibility, and backing to optimise and evolve a business critical digital platform. The digital environment You'll operate within a growing digital function, working across marketing, data, development, and external partners to deliver a high performing digital experience. The role offers: End to end ownership of website, app, and e commerce performance Responsibility for platform stability, uptime, and security Direct impact on customer journeys and online bookings Collaboration with global teams, agencies, and internal stakeholders The opportunity to shape how digital supports business growth This role is about owning the platform, not just maintaining it. The role As a Website Manager, you'll: Own the operational performance, stability, and security of the website and app Manage website updates, CMS improvements, and content deployments Ensure online booking functionality is optimised and running smoothly Monitor and improve website performance, uptime, and user experience Lead issue identification, troubleshooting, and bug resolution Manage analytics and tracking (GA4, Tag Manager) to ensure accurate data Drive continuous improvement across website, app, and e commerce performance Work with agencies, developers, and internal teams to deliver enhancements You'll ensure the digital experience is not only stable but constantly improving. What's in it for you Competitive salary (DOE) Annual performance related bonus Hybrid working from our Nottingham HO days annual leave plus bank holidays Boots Discount Card Flexible Benefits Box Telus wellbeing support - confidential support inside and outside work Long service awards recognising your contribution What we're looking for 4 6 years' experience managing websites or digital platforms Experience owning website performance, uptime, and user experience Strong understanding of CMS platforms, hosting, and web technologies Experience with analytics tools (GA4, Tag Manager) Knowledge of GDPR, security, and compliance requirements Strong problem solving and troubleshooting skills Experience working with agencies, developers, and cross functional teams Experience within retail, e commerce, or healthcare environments Experience managing app platforms or digital ecosystems Experience driving UX or conversion improvements We care. We drive innovation. We strive for excellence. We build the best team. Boots Hearingcare is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to cultivate the strongest team in the marketplace. We're committed to ensuring equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them. Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters. Warrington, United Kingdom Business Development Manager (m/f/d) About the role This is a hands on Business Development role focused on one thing: winning new business. You will identify, approach, and convert new customers and partners, helping Sonova expand into new and emerging channels across the UK & Ireland. You'll be given the freedom and ownership to build pipelines from scratch, test new routes to market, and directly influence revenue growth. In return, you'll gain high visibility, real commercial impact, and the opportunity to shape how Sonova grows beyond its traditional channels. More about the role Proactively identify and win new business through outbound sales and cold acquisition Build and manage a strong pipeline of new opportunities across new market channels Lead the full sales cycle - from first contact to negotiation and closing Develop tailored commercial proposals and partnership models Establish and grow relationships with new customers and partners Explore and validate new routes to market (e.g. retail, pharmacy, healthcare partnerships, e commerce) Work cross functionally with marketing, product, and operations to enable successful market entry More about you 3-7 years of experience in business development, sales, or new business roles Proven track record in cold acquisition / outbound sales and pipeline building Demonstrable track record of delivering strategies for commercial value and driving customer growth and value. Strong commercial mindset and effective decision making skills with the ability to close deals independently Confident communicator with strong negotiation and relationship building skills Self driven, resilient, and comfortable working in a less structured, growth environment Nice to have: Background in healthcare, medtech, pharma, or retail Experience entering new markets or building new sales channels Exposure to partnership driven or B2B2C business models Understanding of regulated industries Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.