Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin's Creed, Rainbow Six, to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you're passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown! The Consumer Relationship Centre is at the heart of our strategy to engage with our players. The CRC provides our consumers with an awesome experience with each individual contact and drives the consumer-focused agenda to every level of the organisation. Job Description We're looking for a strategic and results-oriented Business Intelligence Manager to lead insights and decision support within our CRC (Customer Relationship Center) Analytics team. This role is ideal for someone with a strong background in data analysis, business intelligence, and stakeholder management-who is confident using data to influence outcomes. As the Business Intelligence Manager, you will lead initiatives to understand how player support experiences impact broader player behaviors such as game engagement, retention, and purchasing. You'll translate complex data into actionable insights using tools like SQL (Data warehouse like Snowflake/ Databricks) and business intelligence platforms, while guiding a team of analysts and working closely with cross-functional stakeholders. Key Responsibilities Improve Reporting Infrastructure: Enhance and standardize dashboards and reports using Power BI to ensure clarity, accessibility, and relevance. Lead Data-Driven Insight Generation: Use advanced querying, dashboards, and reporting to uncover trends and inform decision-making around player support and customer experience. Stakeholder Collaboration: Partner with business, operations, and leadership teams to align analytics initiatives with organizational priorities and to guide decision-making through data. Team Leadership & Mentoring: Support a team of analysts, encouraging development, fostering best practices, and aligning analytics output to business impact. Ensure Data Quality & Accessibility: Work with data engineering and operations teams to maintain data accuracy, documentation, and governance standards. Champion Data Literacy: Help stakeholders interpret results, understand key metrics, and make confident, data-informed decisions. Qualifications Bachelor's degree in a relevant field (e.g., Business Analytics, Statistics, Economics, Management Information Systems), or equivalent experience. Strong proficiency in SQL and experience working with relational databases or cloud data platforms. Hands-on experience with BI tools such as Tableau, Power BI, Looker, or similar. Proven experience using data to solve business problems and influence stakeholders at different levels. Excellent communication and storytelling skills; able to present complex findings in a clear and actionable way. Demonstrated experience managing or mentoring analysts or cross-functional teams. Strong analytical mindset with a focus on accuracy, detail, and continuous improvement. Preferred Qualifications Experience with CRM platforms like Salesforce or Zendesk and understanding of support operations data. Exposure to statistical or predictive modeling techniques (even if conducted by others). Experience coordinating with technical teams (data engineers, data scientists) to define requirements or interpret results. Interest in or knowledge of the video game or entertainment industry is a plus. Additional Information With Ubisoft CRC, you will receive a competitive salary along with: Personal performance bonus Private Health Insurance (including eye care and dental) Life Assurance Long Term Disability Insurance Pension Significant discount on the world's best video games Access to Ubisoft's back catalogue on PC 25days of holiday Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players' community.
21/06/2026
Full time
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin's Creed, Rainbow Six, to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you're passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown! The Consumer Relationship Centre is at the heart of our strategy to engage with our players. The CRC provides our consumers with an awesome experience with each individual contact and drives the consumer-focused agenda to every level of the organisation. Job Description We're looking for a strategic and results-oriented Business Intelligence Manager to lead insights and decision support within our CRC (Customer Relationship Center) Analytics team. This role is ideal for someone with a strong background in data analysis, business intelligence, and stakeholder management-who is confident using data to influence outcomes. As the Business Intelligence Manager, you will lead initiatives to understand how player support experiences impact broader player behaviors such as game engagement, retention, and purchasing. You'll translate complex data into actionable insights using tools like SQL (Data warehouse like Snowflake/ Databricks) and business intelligence platforms, while guiding a team of analysts and working closely with cross-functional stakeholders. Key Responsibilities Improve Reporting Infrastructure: Enhance and standardize dashboards and reports using Power BI to ensure clarity, accessibility, and relevance. Lead Data-Driven Insight Generation: Use advanced querying, dashboards, and reporting to uncover trends and inform decision-making around player support and customer experience. Stakeholder Collaboration: Partner with business, operations, and leadership teams to align analytics initiatives with organizational priorities and to guide decision-making through data. Team Leadership & Mentoring: Support a team of analysts, encouraging development, fostering best practices, and aligning analytics output to business impact. Ensure Data Quality & Accessibility: Work with data engineering and operations teams to maintain data accuracy, documentation, and governance standards. Champion Data Literacy: Help stakeholders interpret results, understand key metrics, and make confident, data-informed decisions. Qualifications Bachelor's degree in a relevant field (e.g., Business Analytics, Statistics, Economics, Management Information Systems), or equivalent experience. Strong proficiency in SQL and experience working with relational databases or cloud data platforms. Hands-on experience with BI tools such as Tableau, Power BI, Looker, or similar. Proven experience using data to solve business problems and influence stakeholders at different levels. Excellent communication and storytelling skills; able to present complex findings in a clear and actionable way. Demonstrated experience managing or mentoring analysts or cross-functional teams. Strong analytical mindset with a focus on accuracy, detail, and continuous improvement. Preferred Qualifications Experience with CRM platforms like Salesforce or Zendesk and understanding of support operations data. Exposure to statistical or predictive modeling techniques (even if conducted by others). Experience coordinating with technical teams (data engineers, data scientists) to define requirements or interpret results. Interest in or knowledge of the video game or entertainment industry is a plus. Additional Information With Ubisoft CRC, you will receive a competitive salary along with: Personal performance bonus Private Health Insurance (including eye care and dental) Life Assurance Long Term Disability Insurance Pension Significant discount on the world's best video games Access to Ubisoft's back catalogue on PC 25days of holiday Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players' community.
Ubisoft Entertainment is looking for a passionate Lead Programmer to join their team in the UK. You will guide and support the programming team, focusing on both personal and project goals. This role requires strong experience in C++ development, along with effective team management skills. Ubisoft provides a vibrant work environment, emphasizing creativity and well-being with generous benefits. Apply now and help shape the future of gaming at Ubisoft!
18/06/2026
Full time
Ubisoft Entertainment is looking for a passionate Lead Programmer to join their team in the UK. You will guide and support the programming team, focusing on both personal and project goals. This role requires strong experience in C++ development, along with effective team management skills. Ubisoft provides a vibrant work environment, emphasizing creativity and well-being with generous benefits. Apply now and help shape the future of gaming at Ubisoft!
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin's Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you're passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown! Job Description Please note: Visa sponsorship is not available for this position. Candidates must possess current eligibility to live and work in the UK in order for their application to be considered. As a Lead Programmer, you'll be hands on with guiding and supporting your team in coding features across multiple programming specialisms within our new gaming project. For you, this role will be all about your care for people, driving performance, and ability planning and putting the project first. We want you to come in and help our programming teams grow and enable a stable, inclusive structure working on various aspects. Alongside leadership responsibilities, there will be a requirement to support the work of programmers to meet the design and technical needs of the project. As a Lead Programmer at Ubisoft, you will keep the project in focus as you drive your team in both their personal goals and progression, as well as moving the project forward by priority setting with the production and development teams. You'll be empathetic to the needs of the team while decisive and confident in leadership and decision making. What you'll bring At Ubisoft, we aim to be a destination of choice for the best talent. We want people like you, who will be instrumental in driving our studios to success. Evidence of day to day team management and team development experience. Broad knowledge of multiple areas of game development, with the ability to collaborate effectively across these areas (e.g. gameplay, engine, online, animation, tools, or physics). Experienced in C++ development within console gaming. Experience working with a large game codebase, its modules, middleware and associated pipeline. Familiarity with project planning lifecycle. Joining Ubisoft, you'll be part of an inclusive global brand. With us, you will build upon your ongoing success and place your stamp on the production of our games and the development of our people. You'll have the prestige of developing and producing exciting world class AAA games and help showcase our studio as a market leader within our industry. With us, you will find your future in one of the strongest knowledge bases in the games industry coupled with brilliant opportunities for career progression on a critically acclaimed brand portfolio. Whatwe'll provide We put our people first through nurturing their creativity & well being, and the reason we continue to create engaging and compelling AAA titles that are loved across the world. We also value the art of collaboration and a sense of belonging, which is why we've embraced a working model that requires our team members to be on site, fostering a vibrant and creative work environment that unites us in pursuing our shared goals. Everything you need to keep your life in balance - flexible core hours, 25 days of annual leave, Christmas shutdown, and a plan that will enable you to work from anywhere in the EU for up to four weeks per year 36 annual work from home days per year Life insurance, income insurance, private healthcare, an annual well being allowance, and more Generous resources committed to your perpetual personal and professional development Investment in our community - with paid volunteering days Fun and entertainment - with free games, activities, and celebrations Generous relocation support - should you need it Positive mental health and wellbeing at work are priorities for us. We are a Gold Employer in the Mind Workplace Wellbeing Index, and partners of Safe in Our World. We run an inclusive Wellbeing Champions programme and provide a wide range of training and resources to support all of our people to proactively discuss and manage their own mental health, as well as support their team members. Ready to Apply? We aim to build the world's most distinctive and diverse gaming studio; therefore, we strongly encourage you to apply. We'd love to hear about you and your background. Find out more about Ubisoft Reflections by contacting Luke Murtagh, our Talent Acquisition Partner managing this vacancy:
18/06/2026
Full time
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin's Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you're passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown! Job Description Please note: Visa sponsorship is not available for this position. Candidates must possess current eligibility to live and work in the UK in order for their application to be considered. As a Lead Programmer, you'll be hands on with guiding and supporting your team in coding features across multiple programming specialisms within our new gaming project. For you, this role will be all about your care for people, driving performance, and ability planning and putting the project first. We want you to come in and help our programming teams grow and enable a stable, inclusive structure working on various aspects. Alongside leadership responsibilities, there will be a requirement to support the work of programmers to meet the design and technical needs of the project. As a Lead Programmer at Ubisoft, you will keep the project in focus as you drive your team in both their personal goals and progression, as well as moving the project forward by priority setting with the production and development teams. You'll be empathetic to the needs of the team while decisive and confident in leadership and decision making. What you'll bring At Ubisoft, we aim to be a destination of choice for the best talent. We want people like you, who will be instrumental in driving our studios to success. Evidence of day to day team management and team development experience. Broad knowledge of multiple areas of game development, with the ability to collaborate effectively across these areas (e.g. gameplay, engine, online, animation, tools, or physics). Experienced in C++ development within console gaming. Experience working with a large game codebase, its modules, middleware and associated pipeline. Familiarity with project planning lifecycle. Joining Ubisoft, you'll be part of an inclusive global brand. With us, you will build upon your ongoing success and place your stamp on the production of our games and the development of our people. You'll have the prestige of developing and producing exciting world class AAA games and help showcase our studio as a market leader within our industry. With us, you will find your future in one of the strongest knowledge bases in the games industry coupled with brilliant opportunities for career progression on a critically acclaimed brand portfolio. Whatwe'll provide We put our people first through nurturing their creativity & well being, and the reason we continue to create engaging and compelling AAA titles that are loved across the world. We also value the art of collaboration and a sense of belonging, which is why we've embraced a working model that requires our team members to be on site, fostering a vibrant and creative work environment that unites us in pursuing our shared goals. Everything you need to keep your life in balance - flexible core hours, 25 days of annual leave, Christmas shutdown, and a plan that will enable you to work from anywhere in the EU for up to four weeks per year 36 annual work from home days per year Life insurance, income insurance, private healthcare, an annual well being allowance, and more Generous resources committed to your perpetual personal and professional development Investment in our community - with paid volunteering days Fun and entertainment - with free games, activities, and celebrations Generous relocation support - should you need it Positive mental health and wellbeing at work are priorities for us. We are a Gold Employer in the Mind Workplace Wellbeing Index, and partners of Safe in Our World. We run an inclusive Wellbeing Champions programme and provide a wide range of training and resources to support all of our people to proactively discuss and manage their own mental health, as well as support their team members. Ready to Apply? We aim to build the world's most distinctive and diverse gaming studio; therefore, we strongly encourage you to apply. We'd love to hear about you and your background. Find out more about Ubisoft Reflections by contacting Luke Murtagh, our Talent Acquisition Partner managing this vacancy:
Newcastle upon Tyne, United Kingdom - Office-based Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin's Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you're passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown! JOB DESCRIPTION Please note: Visa sponsorship is not available for this position. Candidates must possess current eligibility to live and work in the UK in order for their application to be considered. As a Lead Programmer, you'll be hands on with guiding and supporting your team in coding features across multiple programming specialisms within our new gaming project. For you, this role will be all about your care for people, driving performance, and ability planning and putting the project first. We want you to come in and help our programming teams grow and enable a stable, inclusive structure working on various aspects. Alongside leadership responsibilities, there will be a requirement to support the work of programmers to meet the design and technical needs of the project. As a Lead Programmer at Ubisoft, you will keep the project in focus as you drive your team in both their personal goals and progression, as well as moving the project forward by priority setting with the production and development teams. You'll be empathetic to the needs of the team while decisive and confident in leadership and decision making. What you'll bring Evidence of day to day team management and team development experience. Broad knowledge of multiple areas of game development, with the ability to collaborate effectively across these areas (e.g. gameplay, engine, online, animation, tools, or physics). Experienced in C++ development within console gaming. Experience working with a large game codebase, its modules, middleware and associated pipeline. Familiarity with project planning lifecycle. What we'll provide We put our people first through nurturing their creativity & well being, and the reason we continue to create engaging and compelling AAA titles that are loved across the world. We also value the art of collaboration and a sense of belonging, which is why we've embraced a working model that requires our team members to be on site, fostering a vibrant and creative work environment that unites us in pursuing our shared goals. Everything you need to keep your life in balance - flexible core hours, 25 days of annual leave, Christmas shutdown, and a plan that will enable you to work from anywhere in the EU for up to four weeks per year. 36 annual work from home days per year. Life insurance, income insurance, private healthcare, an annual well being allowance, and more. Generous resources committed to your perpetual personal and professional development. Investment in our community - with paid volunteering days. Fun and entertainment - with free games, activities, and celebrations. Generous relocation support - should you need it. Positive mental health and wellbeing at work are priorities for us. We are a Gold Employer in the Mind Workplace Wellbeing Index, and partners of Safe in Our World. We run an inclusive Wellbeing Champions programme and provide a wide range of training and resources to support all of our people to proactively discuss and manage their own mental health, as well as support their team members.
04/06/2026
Full time
Newcastle upon Tyne, United Kingdom - Office-based Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin's Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you're passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown! JOB DESCRIPTION Please note: Visa sponsorship is not available for this position. Candidates must possess current eligibility to live and work in the UK in order for their application to be considered. As a Lead Programmer, you'll be hands on with guiding and supporting your team in coding features across multiple programming specialisms within our new gaming project. For you, this role will be all about your care for people, driving performance, and ability planning and putting the project first. We want you to come in and help our programming teams grow and enable a stable, inclusive structure working on various aspects. Alongside leadership responsibilities, there will be a requirement to support the work of programmers to meet the design and technical needs of the project. As a Lead Programmer at Ubisoft, you will keep the project in focus as you drive your team in both their personal goals and progression, as well as moving the project forward by priority setting with the production and development teams. You'll be empathetic to the needs of the team while decisive and confident in leadership and decision making. What you'll bring Evidence of day to day team management and team development experience. Broad knowledge of multiple areas of game development, with the ability to collaborate effectively across these areas (e.g. gameplay, engine, online, animation, tools, or physics). Experienced in C++ development within console gaming. Experience working with a large game codebase, its modules, middleware and associated pipeline. Familiarity with project planning lifecycle. What we'll provide We put our people first through nurturing their creativity & well being, and the reason we continue to create engaging and compelling AAA titles that are loved across the world. We also value the art of collaboration and a sense of belonging, which is why we've embraced a working model that requires our team members to be on site, fostering a vibrant and creative work environment that unites us in pursuing our shared goals. Everything you need to keep your life in balance - flexible core hours, 25 days of annual leave, Christmas shutdown, and a plan that will enable you to work from anywhere in the EU for up to four weeks per year. 36 annual work from home days per year. Life insurance, income insurance, private healthcare, an annual well being allowance, and more. Generous resources committed to your perpetual personal and professional development. Investment in our community - with paid volunteering days. Fun and entertainment - with free games, activities, and celebrations. Generous relocation support - should you need it. Positive mental health and wellbeing at work are priorities for us. We are a Gold Employer in the Mind Workplace Wellbeing Index, and partners of Safe in Our World. We run an inclusive Wellbeing Champions programme and provide a wide range of training and resources to support all of our people to proactively discuss and manage their own mental health, as well as support their team members.
Ubisoft Entertainment in Newcastle upon Tyne is seeking a Lead Programmer to guide and support teams in coding features for exciting new gaming projects. The ideal candidate will have strong team management experience and be proficient in C++ development within console gaming. This role emphasizes both leadership and collaboration, driving performance as well as personal development. The position offers 36 work-from-home days annually, flexible hours, and robust support for mental well-being.
04/06/2026
Full time
Ubisoft Entertainment in Newcastle upon Tyne is seeking a Lead Programmer to guide and support teams in coding features for exciting new gaming projects. The ideal candidate will have strong team management experience and be proficient in C++ development within console gaming. This role emphasizes both leadership and collaboration, driving performance as well as personal development. The position offers 36 work-from-home days annually, flexible hours, and robust support for mental well-being.