Unipharmedtech

Unipharmedtech is looking for a System Support role within Greater London, responsible for the day-to-day operation of their Uniphi system alongside senior team members. This position involves assisting users, preparing client training materials, and documenting client requirements. Candidates should have a bachelor's degree in Life Sciences or Information Technology, strong attention to detail, and familiarity with Microsoft Office. The organization offers opportunities for learning and development within a dynamic team.

Unipharmedtech is seeking a Junior Digital Platform Associate to support the Uniphi system and assist clients with queries. The role entails maintaining documentation, preparing for client demonstrations, and collaborating within a team. The ideal candidate should possess a Bachelor's degree in Life Sciences or Information Technology, with a keen attention to detail and a proactive attitude towards learning. This full-time position offers a chance to grow within a digital healthcare environment.

Unipharmedtech in the United Kingdom is looking for a Microsoft Dynamics 365 Developer for a full-time permanent role. You will support the transformation program by configuring customer service solutions and building out Dynamics 365 functionalities. The ideal candidate should have over 5 years of experience in Dynamics 365, particularly in Customer Engagement, alongside strong skills in Power Platform and Agile methodologies. This position allows for hybrid working arrangements or full remote options.

Microsoft Dynamics 365 DeveloperApplylocations: CityWest Office: United Kingdomtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR- Microsoft Dynamics 365 Developer Full Time Permanent Role Citywest Office (Hybrid) or UK (Remote) The Role Uniphar are embarking on an ambitious, multi-year transformation program and are seeking a Dynamics 365 CE Developer to support our teams across our transformation initiatives. We are seeking an experienced and dynamic developer to join our team. The ideal candidate will possess a strong background in Dynamics 365 Customer Service. The Dynamics 365 Developer will play a crucial role in supporting & enhancing existing functionality along with building out greenfield Dynamics 365 Customer Services solution as we continue to grow and innovate. Key Responsibilities Technical Experience Configuring Dynamics 365 CE solutions, specifically in Customer Service environments. Operate effectively within a Managed D365 environment Design, build and maintain Power Automate flows to streamline and automate business processes. Deploy solutions using CI/CD pipelines (manual deployment to test & production environments will not be allowed) Manage and maintain Git-based source control, ensuring proper versioning and collaboration practices Support the CRM Architect by contributing to documentation, configuration oversight, and integrations.Dynamics CRM Experience Configure CRM components including but not limited to Tables, Views, Forms, Business Process Flows, Security Roles, and Workflows. Ability to develop plugins and JavaScript libraries Support development of and maintaining Canvas Apps where needed. Maintain up-to-date skills on new features and solutions.Project Responsibilities: Working within the guidelines and to the objectives defined by any project or program currently running. Working within an Agile sprint structure Prioritise work tasks and report updates and status reports to any relevant project streams. Requirements 5+ years Dynamics 365 development experience, preferably with Customer Engagement (CE/CRM) Strong knowledge of Dynamics 365 Customer Service & Power Platform Ability to design innovative, re-usable solutions and components. Experience of building plugins, workflows, Power Automate flows, and Logic and Canvas apps. Experience of designing integrations in Azure Experience with ALM tools (e.g., Git for Enterprise, Azure Devops). Strong troubleshooting skills in a cloud and solutions architecture context. Ability to collaborate effectively with cross-functional teams. Proven ability to analyse complex technical issues and implement solutions based on industry best practices Experience of building web apps in Azure or SAP integration is an advantage Good working experience with SaaS solutions and integrations. Uniphar - Who we are With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. Uniphar is organised into three key divisions: Supply Chain Retail & On Demand, Uniphar Med Tech and Uniphar Pharma.Click here to find out more: About Us - Who we are Uniphar Culture at Uniphar Uniphar is a combination of many businesses each with its own identity, culture, values, and ways of working. Our overarching culture narrative is inclusive of each of these stores. Uniphar lives and breathes four key pillars which unpin and support our culture.We have a people first approach - we do the right thing. We support entrepreneurial spirit where adaptability, commitment & resilience is embodied in our way of working. We have a Common Purpose that connects our diversified businesses and people. Finally, Trust is at the heart of how we operate.Everything Uniphar does is enabled by our people and as we continue to grow domestically and internationally, we become more diverse. This diversity fuels our business and culture. Sustainability Sustainability is at the core of what we do and is deeply embedded in our business strategy. We want to contribute positively to the people and the world around us. Running our business in a sustainable way ensures that Uniphar will continue to prosper in the long-term. We are focused on ensuring that each of the five pillars of our sustainability strategy are a fundamental part of our decision-making process. Please note that Uniphar is an equal-opportunity employer; we do not discriminate and welcome all responses.

Core Responsibilities1. System SupportResponsible for the day-to-day operation of the Uniphi system alongside senior team members.Assist users with basic system queries (e.g., login issues, navigation support), escalating more complex issues where required.Help monitor system usage and flag any issues or irregularities.Taking responsibility for testing activities during system updates and releases (e.g., following test scripts and recording results).Responsible for maintaining and improving user guidance materials such as FAQs and user guides.2. Client SupportAssist in preparing materials for client demonstrations and training sessions (e.g., slide decks, user guides).Shadow senior colleagues during client meetings and training sessions to build understanding of client needs.Help respond to basic client queries regarding system functionality, under guidance.Capture client feedback and requests, ensuring they are clearly documented for further review.3. Implementation SupportSupport the team in gathering and documenting client requirements for new or updated platform configurations.Responsible for administrative tasks related to portal setup and configuration.Responsible for preparing documentation and communications for new system builds and updates.Support the team during rollout activities by tracking tasks and updates.4. Documentation and OrganisationTaking responsibility for maintaining accurate and up-to-date documentation (e.g., user guides, process notes, simple flow diagrams).Responsible for the organisation of files and records related to system updates, validation, and compliance activities.Help ensure documentation is updated in line with system or process changes.Assist and progress to taking responsibility fo preparing User Acceptance Testing (UAT) documentation and capturing results.Gain exposure to working within regulated environments (e.g., GxP), with support and training provided.5. Team SupportProvide administrative support to the Digital Platform Lead and wider team (e.g., scheduling meetings, taking notes, tracking actions).Contribute updates in team meetings on assigned tasks.Actively participate in training and development opportunities to build knowledge of the platform and EAP processes.Demonstrate a proactive and collaborative approach to learning and supporting team activities.Candidate Requirements1. EducationBachelor's degree, diploma, or equivalent in Life Sciences, Information Technology.2. ExperiencePrior professional experience is an advantage but not essential.Any relevant internship, placement, part-time role, or academic project involving digital systems, IT tools, or healthcare environments would be beneficial.3. Technical SkillsBasic familiarity with Microsoft Office (e.g., Excel, Word, PowerPoint).Comfortable using digital tools and systems, with a willingness to learn new technologies.4. Skills and AttributesStrong attention to detail and ability to follow processes accurately.Good organisational skills and ability to manage tasks effectively.Willingness to learn and develop new technical and professional skills.Good communication skills, with the ability to ask questions and work collaboratively within a team.Positive, proactive attitude with an interest in digital platforms and healthcare systems.

ServiceNow ArchitectApplylocations: CityWest Officetime type: Full timeposted on: Posted 22 Days Agojob requisition id: JR- ServiceNow Architect Permanent Full Time Role Can be based in either Ireland or UK Key Responsibilities: Define and maintain the overall architecture of the ServiceNow platform. Lead the design and implementation of core ITSM modules (Incident, Problem, Change, Request, CMDB). Architect and oversee the development of a comprehensive reporting and analytics framework using Performance Analytics, Reporting, and Dashboards. Collaborate with stakeholders to gather requirements and translate them into scalable solutions. Ensure platform governance, security, and performance best practices are followed. Design and oversee integrations with third-party systems (e.g., monitoring tools, HR, finance). Develop a roadmap for future module adoption (ITOM, ITBM, HRSD, CSM, etc.). Provide technical leadership and mentorship to ServiceNow developers and administrators. Conduct architectural reviews and ensure alignment with enterprise IT strategy. Stay current with ServiceNow releases and recommend adoption strategies. Required Skills & Experience: Proven experience as a ServiceNow Architect in enterprise environments. Deep understanding of ServiceNow platform capabilities and limitations. Strong experience with ITSM processes and ServiceNow modules. Expertise in ServiceNow reporting tools including Performance Analytics, ScheduledReports, and Dashboards: Experience with scripting (JavaScript, Glide), Flow Designer, and IntegrationHub. Familiarity with ServiceNow data models, CMDB design, and service mapping. Excellent communication and stakeholder management skills. ServiceNow Certified System Administrator and Certified Application Developer (preferred). - ServiceNow Certified Technical Architect (highly desirable). Uniphar - Who we are With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialized services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. Uniphar is organised into three key divisions: Supply Chain Retail & On Demand, Uniphar Med Tech and Uniphar Pharma. Supply Chain & Retail Supply Chain Services provides both pre-wholesale and wholesale distribution of pharmaceutical, healthcare and animal health products to pharmacies and hospital nationwide. The business supports a diverse customer base through the provision of strong service levels coupled with innovative commercial initiatives. In addition, the business provides services and supports that help independent community pharmacy to compete more effectively in an increasingly difficult environment and runs a network of Uniphar-owned pharmacies under the Life, Allcare, McCauleys and Hickeys symbol brands. Pharma - On Demand The On-Demand business is a specialist medical supply business that sources and distributes pharmaceuticals, medical equipment, and consumable supplies to healthcare professionals in over 160 countries worldwide. We have offices in Ireland, UK, Europe, USA and New Zealand. The company's main divisions encompass everything from International Sales through Sales to NGO's and Charities, Clinical Trials Supply, Imported (Unlicensed Medicines), Sexual Health Supplies, and the storage and distribution of medical products and devices for third parties . Click here to find out more: About Us - Who we are Uniphar Culture at Uniphar Uniphar is a combination of many businesses each with its own identity, culture, values, and ways of working. Our overarching culture narrative is inclusive of each of these stores. Uniphar lives and breathes four key pillars which unpin and support our culture.We have a people first approach - we do the right thing. We support entrepreneurial spirit where adaptability, commitment & resilience is embodied in our way of working. We have a Common Purpose that connects our diversified businesses and people. Finally, Trust is at the heart of how we operate.Everything Uniphar does is enabled by our people and as we continue to grow domestically and internationally, we become more diverse. This diversity fuels our business and culture. Sustainability Sustainability is at the core of what we do and is deeply embedded in our business strategy. We want to contribute positively to the people and the world around us. Running our business in a sustainable way ensures that Uniphar will continue to prosper in the long-term. We are focused on ensuring that each of the five pillars of our sustainability strategy are a fundamental part of our decision-making process.

Unipharmedtech is seeking a ServiceNow Architect to lead the design and implementation of core ITSM modules. This full-time permanent role can be based in either Ireland or the UK. The successful candidate will ensure platform governance, oversee integrations, and mentor ServiceNow developers. The ideal candidate will have proven experience in enterprise environments, with a deep understanding of ServiceNow and strong communication skills. Join Unipharmedtech and contribute to enhancing patient access to medicines globally.

Unipharmedtech in the United Kingdom is seeking a Senior Automation Engineer to support their ambitious technology transformation program. This pivotal role requires collaboration with both Automation and Functional Test Teams, managing governance activities, and ensuring quality deliverables. Ideal candidates should have over 4 years of automation testing experience in large-scale enterprises, a solid understanding of CI/CD pipelines, and a Bachelor's degree in Computer Science or related field. The position offers a dynamic work environment and opportunities to influence automation strategies.