Assurant, Inc.
Retail Category Manager, B2B page is loaded Retail Category Manager, B2Blocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R-113633 Retail Category Manager B2B (Telecommunications) Location: United Kingdom (hybrid/flexible options available) The opportunity Reporting to the Commercial Director (Retail), you'll grow our retail network and B2B partnerships across the UK helping more customers access fast, reliable device repair and renewed device sales. You'll spot new opportunities, build trusted relationships, and work cross-functionally to deliver commercial growth alongside a consistently great customer experience.You'll identify and develop new business, while strengthening our existing corporate accounts. You'll generate and progress leads, build and manage your portfolio, and develop strong relationships with local businesses and strategic partners. What you'll do Build and deliver a B2B growth strategy for iSmash, identifying new opportunities and translating them into measurable revenue. Research and analyse market trends, competitor activity, and emerging sectors to identify potential clients, locations, and partnerships. Create and deliver plans for revenue generation, network expansion, and customer experience improvements. Own account management building long-term relationships with existing and prospective clients and acting as a consistent point of contact. Manage the sales pipeline, lead commercial negotiations, and close deals that align with business goals and customer needs. Run regular account reviews, understand client objectives, and propose solutions that add measurable value. Develop initiatives that increase repair service uptake, renewed device sales, and accessory sales across the network. Track KPIs, prepare proposals, and share clear performance updates with senior stakeholders. Represent iSmash at relevant sales and networking events, building our brand and partner community. Collaborate with marketing, sales, operations, and product teams to deliver joined-up plans and a great partner experience. What you'll bring Experience in business development, account management, or partnerships (a degree or equivalent experience welcomed). A strong track record of growing revenue in retail or telecommunications (device repair/renewed devices is a plus). Confident negotiation and relationship-building skills, with the ability to influence a range of stakeholders. Commercial mindset and comfort using data to shape decisions (e.g., pipeline, revenue, margin, and market insights). Clear communication and presentation skills you can tailor your approach to different audiences. Comfortable using CRM tools and Microsoft Office (or equivalent tools) to manage your pipeline and reporting. Our Benefits: Performance Bonus Scheme Flexible Working Laptop and company mobile phone A range of benefits across finance, wellbeing, and social connection Private Medical Insurance Internal Wellbeing Programme Learning and Development opportunitiesWe're committed to building an inclusive workplace where everyone can belong and do their best work. We welcome applications from all backgrounds, identities, and lived experiences. If you need any reasonable adjustments or support during the recruitment process, please let us know we're happy to help. Our Values Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen. We work with the world's top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we're united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive.
Retail Category Manager, B2B page is loaded Retail Category Manager, B2Blocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R-113633 Retail Category Manager B2B (Telecommunications) Location: United Kingdom (hybrid/flexible options available) The opportunity Reporting to the Commercial Director (Retail), you'll grow our retail network and B2B partnerships across the UK helping more customers access fast, reliable device repair and renewed device sales. You'll spot new opportunities, build trusted relationships, and work cross-functionally to deliver commercial growth alongside a consistently great customer experience.You'll identify and develop new business, while strengthening our existing corporate accounts. You'll generate and progress leads, build and manage your portfolio, and develop strong relationships with local businesses and strategic partners. What you'll do Build and deliver a B2B growth strategy for iSmash, identifying new opportunities and translating them into measurable revenue. Research and analyse market trends, competitor activity, and emerging sectors to identify potential clients, locations, and partnerships. Create and deliver plans for revenue generation, network expansion, and customer experience improvements. Own account management building long-term relationships with existing and prospective clients and acting as a consistent point of contact. Manage the sales pipeline, lead commercial negotiations, and close deals that align with business goals and customer needs. Run regular account reviews, understand client objectives, and propose solutions that add measurable value. Develop initiatives that increase repair service uptake, renewed device sales, and accessory sales across the network. Track KPIs, prepare proposals, and share clear performance updates with senior stakeholders. Represent iSmash at relevant sales and networking events, building our brand and partner community. Collaborate with marketing, sales, operations, and product teams to deliver joined-up plans and a great partner experience. What you'll bring Experience in business development, account management, or partnerships (a degree or equivalent experience welcomed). A strong track record of growing revenue in retail or telecommunications (device repair/renewed devices is a plus). Confident negotiation and relationship-building skills, with the ability to influence a range of stakeholders. Commercial mindset and comfort using data to shape decisions (e.g., pipeline, revenue, margin, and market insights). Clear communication and presentation skills you can tailor your approach to different audiences. Comfortable using CRM tools and Microsoft Office (or equivalent tools) to manage your pipeline and reporting. Our Benefits: Performance Bonus Scheme Flexible Working Laptop and company mobile phone A range of benefits across finance, wellbeing, and social connection Private Medical Insurance Internal Wellbeing Programme Learning and Development opportunitiesWe're committed to building an inclusive workplace where everyone can belong and do their best work. We welcome applications from all backgrounds, identities, and lived experiences. If you need any reasonable adjustments or support during the recruitment process, please let us know we're happy to help. Our Values Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen. We work with the world's top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we're united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive.
Assurant, Inc.
Business Development Director, Supply Chain Location: Device Care Centre (Tunstall, Staffordshire) with hybrid working preferred. Remote working options are available. The Opportunity Reporting to the European Supply Chain Director, you will help win new, profitable and sustainable business across aftermarket services, reverse logistics, product sales and technology. You'll work with mobile network operators (MNOs), mobile virtual network operators (MVNOs), original equipment manufacturers (OEMs), retail partners and certified pre-owned (CPO) device buyers across the UK and Europe. What you'll do Grow certified pre-owned (CPO) device volumes across the UK and Europe. Build, grow and sustain strong relationships with buyers, sellers and key influencers across aftermarket services, reverse logistics and value-added mobile technology services. Use your market knowledge and network to identify, shape and win profitable new opportunities for Assurant Supply Chain in the UK, supporting volume growth into the Device Care Centre (DCC). Bring customer and market insight to ensure Assurant's capabilities align with evolving needs and support innovation across products and services. Keep sales and marketing materials up to date to support external selling and to share Supply Chain Europe capabilities internally. Lead the Supply Chain product strategy and roadmap, ensuring Assurant's market position remains innovative and competitive. Partner with Supply Chain teams on pricing for value-added services to keep our offerings competitive. Promote Assurant's capabilities through multiple channels, including your professional network, industry communications and social media. Contribute to regular planning cycles with Supply Chain and Finance to deliver profitable growth and achievable targets. Work closely with the Assurant Europe Business Development team to stay aligned on all Supply Chain related priorities. Strengthen organisational capability to build and protect value, supporting sustainable growth for our customers, colleagues and shareholders. Help define investment criteria and communicate a clear, inclusive change narrative. Champion quality and operational excellence by setting clear standards and measurable benchmarks. Act with integrity and ensure compliance with all applicable legal, regulatory and ethical standards. Lead commercial and organisational approvals for new contracts, ensuring alignment with relevant international regulations. Monitor the market landscape to spot trends and translate them into compelling, customer focused product opportunities. Build Assurant Device Care's reputation as a strategic partner and a trusted voice in reverse logistics. Support client advocacy by partnering with colleagues to deliver a consistent, high quality experience. What you'll bring Significant experience and proven success in business development (e.g., Business Development Director or similar commercial role). A strong network across UK aftermarket and reverse logistics services for mobile and technology products. Experience using market research and analysis to turn data into clear, actionable insights. Strong relationship building and stakeholder management skills. Confidence with performance reporting and commercial finance (e.g., budgeting, forecasting, business cases). Commercial acumen, sound judgement and a collaborative, solutions focused approach. Understanding of the smartphone secondary sales market (or closely related markets). People leadership experience (e.g., coaching, performance management and building inclusive teams). Able to work independently while also collaborating effectively as part of a team. Project management skills are a plus. Experience supporting or leading contract negotiations. Knowledge of (or connections within) reverse supply chain networks and secondary smartphone sales is helpful, but not essential. Our Benefits Performance Bonus Scheme Flexible Working Laptop and company mobile phone Range of benefits; Financial, Wellbeing, Social Private Medical Insurance Internal Wellbeing Programme Learning and Development opportunities We're committed to building a workplace where everyone can belong and do their best work. We welcome applications from all backgrounds and experiences. If you need any adjustments or support during the recruitment process, please let us know. Our Values Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.
Business Development Director, Supply Chain Location: Device Care Centre (Tunstall, Staffordshire) with hybrid working preferred. Remote working options are available. The Opportunity Reporting to the European Supply Chain Director, you will help win new, profitable and sustainable business across aftermarket services, reverse logistics, product sales and technology. You'll work with mobile network operators (MNOs), mobile virtual network operators (MVNOs), original equipment manufacturers (OEMs), retail partners and certified pre-owned (CPO) device buyers across the UK and Europe. What you'll do Grow certified pre-owned (CPO) device volumes across the UK and Europe. Build, grow and sustain strong relationships with buyers, sellers and key influencers across aftermarket services, reverse logistics and value-added mobile technology services. Use your market knowledge and network to identify, shape and win profitable new opportunities for Assurant Supply Chain in the UK, supporting volume growth into the Device Care Centre (DCC). Bring customer and market insight to ensure Assurant's capabilities align with evolving needs and support innovation across products and services. Keep sales and marketing materials up to date to support external selling and to share Supply Chain Europe capabilities internally. Lead the Supply Chain product strategy and roadmap, ensuring Assurant's market position remains innovative and competitive. Partner with Supply Chain teams on pricing for value-added services to keep our offerings competitive. Promote Assurant's capabilities through multiple channels, including your professional network, industry communications and social media. Contribute to regular planning cycles with Supply Chain and Finance to deliver profitable growth and achievable targets. Work closely with the Assurant Europe Business Development team to stay aligned on all Supply Chain related priorities. Strengthen organisational capability to build and protect value, supporting sustainable growth for our customers, colleagues and shareholders. Help define investment criteria and communicate a clear, inclusive change narrative. Champion quality and operational excellence by setting clear standards and measurable benchmarks. Act with integrity and ensure compliance with all applicable legal, regulatory and ethical standards. Lead commercial and organisational approvals for new contracts, ensuring alignment with relevant international regulations. Monitor the market landscape to spot trends and translate them into compelling, customer focused product opportunities. Build Assurant Device Care's reputation as a strategic partner and a trusted voice in reverse logistics. Support client advocacy by partnering with colleagues to deliver a consistent, high quality experience. What you'll bring Significant experience and proven success in business development (e.g., Business Development Director or similar commercial role). A strong network across UK aftermarket and reverse logistics services for mobile and technology products. Experience using market research and analysis to turn data into clear, actionable insights. Strong relationship building and stakeholder management skills. Confidence with performance reporting and commercial finance (e.g., budgeting, forecasting, business cases). Commercial acumen, sound judgement and a collaborative, solutions focused approach. Understanding of the smartphone secondary sales market (or closely related markets). People leadership experience (e.g., coaching, performance management and building inclusive teams). Able to work independently while also collaborating effectively as part of a team. Project management skills are a plus. Experience supporting or leading contract negotiations. Knowledge of (or connections within) reverse supply chain networks and secondary smartphone sales is helpful, but not essential. Our Benefits Performance Bonus Scheme Flexible Working Laptop and company mobile phone Range of benefits; Financial, Wellbeing, Social Private Medical Insurance Internal Wellbeing Programme Learning and Development opportunities We're committed to building a workplace where everyone can belong and do their best work. We welcome applications from all backgrounds and experiences. If you need any adjustments or support during the recruitment process, please let us know. Our Values Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.