Who you'll be joining We're problem solvers at heart. Sometimes the answer is technology, sometimes it is strategy, and sometimes it is a strong cup of tea and a bit of thoughtful conversation. Whatever it takes, we work it out with our clients. We're an IT consultancy that helps organisations get the best out of their technology. That means keeping them secure and keeping the bad guys out, making sure everything works and is easy to use, and doing smart things with data and software to give their business an edge. It is important work, and we care about doing it well and for the right reasons. Life at Waterstons is friendly, flexible and built on trust. We hire people who are curious, thoughtful and good at getting to the heart of a problem. You get support, trust and room to grow in a place that still feels human. The unlimited holidays and private healthcare are a nice touch, although most people stay because it feels like the right place to do good work with good people. What You'll Be Doing We're seeking a passionate candidate with a strong background in Information Security and a focus on working to protect those utilising Operational Technology. As a Senior Information Security Consultant, you'll have a good understanding and experience of working with organisations that have OT networks and standards utilised in the energy sector such as the Cyber Assessment Framework and IEC ISA 99/62443. You'll be helping multiple clients with different aspects of their security. The role is interesting and varied and a great opportunity for those that prefer spontaneity over routine. Your Day-to-Day Delivering projects, including creating information security strategies, risk assessments of OT projects and assessments against frameworks like ISO 27001. Conducting CAF audits for our clients, sometimes working on behalf of a regulator. Stay updated on the latest information security best practices to provide clients with the best advice. Identify and develop new opportunities with existing clients and new prospects. What we're looking for If some (or most) of the following sound like you, we'd love to hear from you: Experience working with Operational Technology environments, ideally within the energy sector Hands-on experience auditing against ISO 27001 and the Cyber Assessment Framework Strong understanding of IT and OT security risks and the current threat landscape Comfortable working directly with senior stakeholders and acting as a trusted advisor Clear communication skills and strong stakeholder management Nice to have Experience with frameworks such as NIST CSF, NIST SP 800-82, IEC ISA 99/62443 or CIS Controls Experience supporting business development activities such as proposals or tender responses How We Take Care of You As well as offering a competitive salary, we have an attractive benefits package including: A healthy work life balance with flexible and agile working being the norm Unlimited holiday allowance EV car scheme (salary sacrifice) Room to grow with supported development opportunities and sponsored training Enhanced family policies If you ever need it, company sick pay and life assurance Supported wellbeing with regular initiatives, an employee assistance programme and private medical insurance Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work We require a security check to be carried out on all colleagues due to the nature of some of our clients' industries. Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to 'bring their whole selves' to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for. Privacy Statement Waterstons are gathering the data in this application for the purpose of recruitment and to ensure we can contact you regarding this application. For information about what we do with your personal data see our Privacy Notice.
03/02/2026
Full time
Who you'll be joining We're problem solvers at heart. Sometimes the answer is technology, sometimes it is strategy, and sometimes it is a strong cup of tea and a bit of thoughtful conversation. Whatever it takes, we work it out with our clients. We're an IT consultancy that helps organisations get the best out of their technology. That means keeping them secure and keeping the bad guys out, making sure everything works and is easy to use, and doing smart things with data and software to give their business an edge. It is important work, and we care about doing it well and for the right reasons. Life at Waterstons is friendly, flexible and built on trust. We hire people who are curious, thoughtful and good at getting to the heart of a problem. You get support, trust and room to grow in a place that still feels human. The unlimited holidays and private healthcare are a nice touch, although most people stay because it feels like the right place to do good work with good people. What You'll Be Doing We're seeking a passionate candidate with a strong background in Information Security and a focus on working to protect those utilising Operational Technology. As a Senior Information Security Consultant, you'll have a good understanding and experience of working with organisations that have OT networks and standards utilised in the energy sector such as the Cyber Assessment Framework and IEC ISA 99/62443. You'll be helping multiple clients with different aspects of their security. The role is interesting and varied and a great opportunity for those that prefer spontaneity over routine. Your Day-to-Day Delivering projects, including creating information security strategies, risk assessments of OT projects and assessments against frameworks like ISO 27001. Conducting CAF audits for our clients, sometimes working on behalf of a regulator. Stay updated on the latest information security best practices to provide clients with the best advice. Identify and develop new opportunities with existing clients and new prospects. What we're looking for If some (or most) of the following sound like you, we'd love to hear from you: Experience working with Operational Technology environments, ideally within the energy sector Hands-on experience auditing against ISO 27001 and the Cyber Assessment Framework Strong understanding of IT and OT security risks and the current threat landscape Comfortable working directly with senior stakeholders and acting as a trusted advisor Clear communication skills and strong stakeholder management Nice to have Experience with frameworks such as NIST CSF, NIST SP 800-82, IEC ISA 99/62443 or CIS Controls Experience supporting business development activities such as proposals or tender responses How We Take Care of You As well as offering a competitive salary, we have an attractive benefits package including: A healthy work life balance with flexible and agile working being the norm Unlimited holiday allowance EV car scheme (salary sacrifice) Room to grow with supported development opportunities and sponsored training Enhanced family policies If you ever need it, company sick pay and life assurance Supported wellbeing with regular initiatives, an employee assistance programme and private medical insurance Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work We require a security check to be carried out on all colleagues due to the nature of some of our clients' industries. Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to 'bring their whole selves' to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for. Privacy Statement Waterstons are gathering the data in this application for the purpose of recruitment and to ensure we can contact you regarding this application. For information about what we do with your personal data see our Privacy Notice.
Who you'll be joining We're problem solvers at heart. Sometimes the answer is technology, sometimes it is strategy, and sometimes it is a strong cup of tea and a bit of thoughtful conversation. Whatever it takes, we work it out with our clients. We're an IT consultancy that helps organisations get the best out of their technology. That means keeping them secure and keeping the bad guys out, making sure everything works and is easy to use, and doing smart things with data and software to give their business an edge. It is important work, and we care about doing it well and for the right reasons. Life at Waterstons is friendly, flexible and built on trust. We hire people who are curious, thoughtful and good at getting to the heart of a problem. You get support, trust and room to grow in a place that still feels human. The unlimited holidays and private healthcare are a nice touch, although most people stay because it feels like the right place to do good work with good people. What You'll Be Doing We're looking for a Service Desk Engineer who is passionate about delivering exceptional customer experiences above all else. Our clients rely on us to keep them informed, supported, and confident in the service they receive, so we're seeking someone who naturally puts the customer at the heart of everything they do. You'll communicate clearly and proactively throughout every stage of a ticket, ensuring clients always feel valued and reassured. Alongside this customer first mindset, you'll bring a love for technology, a collaborative approach, and a genuine interest in continual improvement as you support our diverse range of clients across our expanding global team. We offer hybrid working, giving you flexibility in your place of work, but we do strongly encourage regular office attendance in either our Durham or Glasgow office, where possible. Shifts are 9.5 hours, working with the Australian team. This includes working one weekend in four and public holidays. The UK team's coverage is generally from 7:00 am to 11:00 pm. This role is eligible for a shift allowance of £2.5k. Day-to-day responsibilities Act as a technical escalation point and support junior team members through guidance and knowledge sharing. Deliver high quality technical support that reflects our commitment to exceptional customer experience. Keep customers clearly and proactively informed throughout the lifecycle of their tickets. Apply ITIL principles to ensure consistent, reliable, customer focused service delivery. Take ownership of issues to ensure timely, effective resolution. Contribute to the improvement, testing, and documentation of processes that enhance service quality. Work collaboratively with other teams to provide a seamless, joined up customer experience. Some of the skills we are looking for Essential At least 2+ years of experience within the IT industry. Knowledge of the ITIL framework, an understanding of how to prioritise work and major incidents, and the ability to display your troubleshooting skills. During your time on our Service Desk you will be exposed to a wide range of technologies, where experience is desirable. Below is an example of the types of technologies that you will see on a day to day basis: Infrastructure: Cisco, HP & Dell Switches/ Cisco ASA / VMware / Veeam / Hyper V / NAS / SAN Storage Telephony: Microsoft Teams / Mitel Servers: Windows Servers / Active Directory (Group Policy/Login Scripts) / Exchange / SCCM / PowerShell Desktops: Windows / MacOS Cloud: Microsoft 365 Administration/ Exchange online / Azure / AWS / Intune How We Take Care of You As well as offering a competitive salary, we have an attractive benefits package including: A healthy work life balance with flexible and agile working being the norm Unlimited holiday allowance EV car scheme (salary sacrifice) Room to grow with supported development opportunities and sponsored training Enhanced family policies If you ever need it, company sick pay and life assurance Supported wellbeing with regular initiatives, an employee assistance programme and private medical insurance Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work We require a security check to be carried out on all colleagues due to the nature of some of our clients' industries. Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to 'bring their whole selves' to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for. Privacy Statement Waterstons are gathering the data in this application for the purpose of recruitment and to ensure we can contact you regarding this application. For information about what we do with your personal data see our Privacy Notice.
03/02/2026
Full time
Who you'll be joining We're problem solvers at heart. Sometimes the answer is technology, sometimes it is strategy, and sometimes it is a strong cup of tea and a bit of thoughtful conversation. Whatever it takes, we work it out with our clients. We're an IT consultancy that helps organisations get the best out of their technology. That means keeping them secure and keeping the bad guys out, making sure everything works and is easy to use, and doing smart things with data and software to give their business an edge. It is important work, and we care about doing it well and for the right reasons. Life at Waterstons is friendly, flexible and built on trust. We hire people who are curious, thoughtful and good at getting to the heart of a problem. You get support, trust and room to grow in a place that still feels human. The unlimited holidays and private healthcare are a nice touch, although most people stay because it feels like the right place to do good work with good people. What You'll Be Doing We're looking for a Service Desk Engineer who is passionate about delivering exceptional customer experiences above all else. Our clients rely on us to keep them informed, supported, and confident in the service they receive, so we're seeking someone who naturally puts the customer at the heart of everything they do. You'll communicate clearly and proactively throughout every stage of a ticket, ensuring clients always feel valued and reassured. Alongside this customer first mindset, you'll bring a love for technology, a collaborative approach, and a genuine interest in continual improvement as you support our diverse range of clients across our expanding global team. We offer hybrid working, giving you flexibility in your place of work, but we do strongly encourage regular office attendance in either our Durham or Glasgow office, where possible. Shifts are 9.5 hours, working with the Australian team. This includes working one weekend in four and public holidays. The UK team's coverage is generally from 7:00 am to 11:00 pm. This role is eligible for a shift allowance of £2.5k. Day-to-day responsibilities Act as a technical escalation point and support junior team members through guidance and knowledge sharing. Deliver high quality technical support that reflects our commitment to exceptional customer experience. Keep customers clearly and proactively informed throughout the lifecycle of their tickets. Apply ITIL principles to ensure consistent, reliable, customer focused service delivery. Take ownership of issues to ensure timely, effective resolution. Contribute to the improvement, testing, and documentation of processes that enhance service quality. Work collaboratively with other teams to provide a seamless, joined up customer experience. Some of the skills we are looking for Essential At least 2+ years of experience within the IT industry. Knowledge of the ITIL framework, an understanding of how to prioritise work and major incidents, and the ability to display your troubleshooting skills. During your time on our Service Desk you will be exposed to a wide range of technologies, where experience is desirable. Below is an example of the types of technologies that you will see on a day to day basis: Infrastructure: Cisco, HP & Dell Switches/ Cisco ASA / VMware / Veeam / Hyper V / NAS / SAN Storage Telephony: Microsoft Teams / Mitel Servers: Windows Servers / Active Directory (Group Policy/Login Scripts) / Exchange / SCCM / PowerShell Desktops: Windows / MacOS Cloud: Microsoft 365 Administration/ Exchange online / Azure / AWS / Intune How We Take Care of You As well as offering a competitive salary, we have an attractive benefits package including: A healthy work life balance with flexible and agile working being the norm Unlimited holiday allowance EV car scheme (salary sacrifice) Room to grow with supported development opportunities and sponsored training Enhanced family policies If you ever need it, company sick pay and life assurance Supported wellbeing with regular initiatives, an employee assistance programme and private medical insurance Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work We require a security check to be carried out on all colleagues due to the nature of some of our clients' industries. Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to 'bring their whole selves' to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for. Privacy Statement Waterstons are gathering the data in this application for the purpose of recruitment and to ensure we can contact you regarding this application. For information about what we do with your personal data see our Privacy Notice.
A leading technology consultancy in the UK is looking for a SOC Analyst to enhance cybersecurity for clients. The role involves threat detection, incident response, and monitoring of security alerts. Candidates should have a strong understanding of IT and cybersecurity, and experience in a SOC or Helpdesk role is essential. The position offers competitive benefits including unlimited holidays and flexible work arrangements, promoting a healthy work-life balance.
03/02/2026
Full time
A leading technology consultancy in the UK is looking for a SOC Analyst to enhance cybersecurity for clients. The role involves threat detection, incident response, and monitoring of security alerts. Candidates should have a strong understanding of IT and cybersecurity, and experience in a SOC or Helpdesk role is essential. The position offers competitive benefits including unlimited holidays and flexible work arrangements, promoting a healthy work-life balance.
Who you'll be joining We're problem solvers at heart. Sometimes the answer is technology, sometimes it is strategy, and sometimes it is a strong cup of tea and a bit of thoughtful conversation. Whatever it takes, we work it out with our clients. We're an IT consultancy that helps organisations get the best out of their technology. That means keeping them secure and keeping the bad guys out, making sure everything works and is easy to use, and doing smart things with data and software to give their business an edge. It is important work, and we care about doing it well and for the right reasons. Life at Waterstons is friendly, flexible and built on trust. We hire people who are curious, thoughtful and good at getting to the heart of a problem. You get support, trust and room to grow in a place that still feels human. The unlimited holidays and private healthcare are a nice touch, although most people stay because it feels like the right place to do good work with good people. What You'll Be Doing As Sector Principal - Manufacturing, you will play a key leadership role in shaping and growing our work across the manufacturing sector. You will use your sector knowledge and commercial acumen to deepen client relationships, develop new opportunities, and help manufacturing businesses solve their biggest challenges using technology and data. You'll work cross-functionally with advisory, digital, cyber, and technology teams to deliver tailored solutions. This role combines thought leadership, business development, and hands on consulting to drive impact and growth. Your Day-to-Day Build strong, trusted relationships with senior manufacturing clients Create and deliver a sector growth plan that aligns with Waterstons strategic priorities Lead and support business development activities, including bids and strategic pursuits Shape opportunities across ERP, data, digital transformation, integration and wider programmes Deliver high value advisory work with accountability for sector performance and commercial outcomes Work closely with advisory, digital, cyber and technology teams to design tailored client solutions Provide sector leadership internally by identifying trends, sharing insight and guiding colleagues on manufacturing opportunities Support account planning, cross selling and long term partnership development across the Waterstons portfolio What we're looking for If some (or most) of the following sound like you, we'd love to hear from you: Significant experience working in or with the manufacturing sector Strong understanding of IT led transformation, particularly around ERP systems, data & analytics, cloud platforms, or M&A IT integration Previous experience in consulting, with a focus on client advisory and solution delivery Proven ability to develop client relationships, grow accounts, and lead successful business development efforts Strong leadership, collaboration, and influencing skills - both internally and externally Ability to balance commercial ownership with hands on consulting delivery Nice to have Experience working within a mid sized consultancy or professional services environment Exposure to 24/7 operational support models, common in manufacturing Understanding of Industry 4.0, servitisation, or the digital factory landscape Familiarity with tools like SAP S/4HANA, Dynamics, Azure, AWS, or similar How We Take Care of You As well as offering a competitive salary, we have an attractive benefits package including: A healthy work life balance with flexible and agile working being the norm Unlimited holiday allowance EV car scheme (salary sacrifice) Room to grow with supported development opportunities and sponsored training Enhanced family policies If you ever need it, company sick pay and life assurance Supported wellbeing with regular initiatives, an employee assistance programme and private medical insurance Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work We require a security check to be carried out on all colleagues due to the nature of some of our clients' industries. Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to 'bring their whole selves' to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for. Privacy Statement Waterstons are gathering the data in this application for the purpose of recruitment and to ensure we can contact you regarding this application. For information about what we do with your personal data see our Privacy Notice.
03/02/2026
Full time
Who you'll be joining We're problem solvers at heart. Sometimes the answer is technology, sometimes it is strategy, and sometimes it is a strong cup of tea and a bit of thoughtful conversation. Whatever it takes, we work it out with our clients. We're an IT consultancy that helps organisations get the best out of their technology. That means keeping them secure and keeping the bad guys out, making sure everything works and is easy to use, and doing smart things with data and software to give their business an edge. It is important work, and we care about doing it well and for the right reasons. Life at Waterstons is friendly, flexible and built on trust. We hire people who are curious, thoughtful and good at getting to the heart of a problem. You get support, trust and room to grow in a place that still feels human. The unlimited holidays and private healthcare are a nice touch, although most people stay because it feels like the right place to do good work with good people. What You'll Be Doing As Sector Principal - Manufacturing, you will play a key leadership role in shaping and growing our work across the manufacturing sector. You will use your sector knowledge and commercial acumen to deepen client relationships, develop new opportunities, and help manufacturing businesses solve their biggest challenges using technology and data. You'll work cross-functionally with advisory, digital, cyber, and technology teams to deliver tailored solutions. This role combines thought leadership, business development, and hands on consulting to drive impact and growth. Your Day-to-Day Build strong, trusted relationships with senior manufacturing clients Create and deliver a sector growth plan that aligns with Waterstons strategic priorities Lead and support business development activities, including bids and strategic pursuits Shape opportunities across ERP, data, digital transformation, integration and wider programmes Deliver high value advisory work with accountability for sector performance and commercial outcomes Work closely with advisory, digital, cyber and technology teams to design tailored client solutions Provide sector leadership internally by identifying trends, sharing insight and guiding colleagues on manufacturing opportunities Support account planning, cross selling and long term partnership development across the Waterstons portfolio What we're looking for If some (or most) of the following sound like you, we'd love to hear from you: Significant experience working in or with the manufacturing sector Strong understanding of IT led transformation, particularly around ERP systems, data & analytics, cloud platforms, or M&A IT integration Previous experience in consulting, with a focus on client advisory and solution delivery Proven ability to develop client relationships, grow accounts, and lead successful business development efforts Strong leadership, collaboration, and influencing skills - both internally and externally Ability to balance commercial ownership with hands on consulting delivery Nice to have Experience working within a mid sized consultancy or professional services environment Exposure to 24/7 operational support models, common in manufacturing Understanding of Industry 4.0, servitisation, or the digital factory landscape Familiarity with tools like SAP S/4HANA, Dynamics, Azure, AWS, or similar How We Take Care of You As well as offering a competitive salary, we have an attractive benefits package including: A healthy work life balance with flexible and agile working being the norm Unlimited holiday allowance EV car scheme (salary sacrifice) Room to grow with supported development opportunities and sponsored training Enhanced family policies If you ever need it, company sick pay and life assurance Supported wellbeing with regular initiatives, an employee assistance programme and private medical insurance Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work We require a security check to be carried out on all colleagues due to the nature of some of our clients' industries. Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to 'bring their whole selves' to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for. Privacy Statement Waterstons are gathering the data in this application for the purpose of recruitment and to ensure we can contact you regarding this application. For information about what we do with your personal data see our Privacy Notice.
An IT consultancy firm in Glasgow is looking for a Senior Information Security Consultant to focus on protecting Operational Technology environments. You will deliver security strategies, conduct audits, and advise clients on best practices. Ideal candidates will have experience in energy sector OT, ISO 27001, and strong stakeholder communication skills. The role offers a competitive salary, unlimited holidays, and a supportive work environment.
03/02/2026
Full time
An IT consultancy firm in Glasgow is looking for a Senior Information Security Consultant to focus on protecting Operational Technology environments. You will deliver security strategies, conduct audits, and advise clients on best practices. Ideal candidates will have experience in energy sector OT, ISO 27001, and strong stakeholder communication skills. The role offers a competitive salary, unlimited holidays, and a supportive work environment.
A bit about us At Waterstons, we don't just build technology-we create meaningful business transformations. With a global presence spanning the UK and Australia, we partner with businesses to unlock their full potential through innovative solutions. Our clients tell us our people are our greatest strength, and who are we to disagree? That's why we invest in our team with unlimited holidays, flexible working, and private healthcare- because we believe the best work happens when people feel valued. Did we also mention that we've been awarded Gold Investors in People for a fourth consecutive time? What You'll Be Doing As a SOC Analyst within our Cyber Division, you will build relationships with prospective and active clients across the business and act as their trusted advisor, helping them to secure their business through the pragmatic use of technology and protect them from incoming threats. If you enjoy a varied environment, sharing your knowledge and experience to support, coach and mentor your colleagues, then we want to hear from you. This is a shift-based role, working 10-hour shifts with a 1-hour lunch (9 working hours). Shifts fall within our UK team's coverage of 7:00 am to 11:00 pm, and include working one weekend in four and some public holidays. Day-to-day responsibilities Lead threat detection and incident response across modern security platforms Monitor and analyse alerts from EDR/XDR platforms, cloud services (M365, AWS, Azure), SIEM systems and more. Manage and optimise security tools and detection rules. Create and deliver comprehensive client security reports. Respond to and analyse cyber incidents at all severity levels. Implement and maintain security best practices. Participate in threat hunting initiatives. Act of a point of escalation for Junior Analysts. Stay up to date on the latest security trends. Some of the skills we are looking for Essential A Strong understanding of IT and Cybersecurity Experience working in a SOC or Helpdesk role Analytical and problem-solving abilities Customer service mindset Passion for continuous learning How We Take Care of You As well as offering a competitive salary, we have an attractive benefits package including: A healthy work life balance with flexible and agile working being the norm Unlimited holiday allowance EV car scheme (salary sacrifice) Room to grow with supported development opportunities and sponsored training Enhanced family policies If you ever need it, company sick pay and life assurance Supported wellbeing with regular initiatives, an employee assistance programme and private medical insurance Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work We require a security check to be carried out on all colleagues due to the nature of some of our clients' industries. Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to 'bring their whole selves' to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for. Privacy Statement Waterstons are gathering the data in this application for the purpose of recruitment and to ensure we can contact you regarding this application. For information about what we do with your personal data see our Privacy Notice.
03/02/2026
Full time
A bit about us At Waterstons, we don't just build technology-we create meaningful business transformations. With a global presence spanning the UK and Australia, we partner with businesses to unlock their full potential through innovative solutions. Our clients tell us our people are our greatest strength, and who are we to disagree? That's why we invest in our team with unlimited holidays, flexible working, and private healthcare- because we believe the best work happens when people feel valued. Did we also mention that we've been awarded Gold Investors in People for a fourth consecutive time? What You'll Be Doing As a SOC Analyst within our Cyber Division, you will build relationships with prospective and active clients across the business and act as their trusted advisor, helping them to secure their business through the pragmatic use of technology and protect them from incoming threats. If you enjoy a varied environment, sharing your knowledge and experience to support, coach and mentor your colleagues, then we want to hear from you. This is a shift-based role, working 10-hour shifts with a 1-hour lunch (9 working hours). Shifts fall within our UK team's coverage of 7:00 am to 11:00 pm, and include working one weekend in four and some public holidays. Day-to-day responsibilities Lead threat detection and incident response across modern security platforms Monitor and analyse alerts from EDR/XDR platforms, cloud services (M365, AWS, Azure), SIEM systems and more. Manage and optimise security tools and detection rules. Create and deliver comprehensive client security reports. Respond to and analyse cyber incidents at all severity levels. Implement and maintain security best practices. Participate in threat hunting initiatives. Act of a point of escalation for Junior Analysts. Stay up to date on the latest security trends. Some of the skills we are looking for Essential A Strong understanding of IT and Cybersecurity Experience working in a SOC or Helpdesk role Analytical and problem-solving abilities Customer service mindset Passion for continuous learning How We Take Care of You As well as offering a competitive salary, we have an attractive benefits package including: A healthy work life balance with flexible and agile working being the norm Unlimited holiday allowance EV car scheme (salary sacrifice) Room to grow with supported development opportunities and sponsored training Enhanced family policies If you ever need it, company sick pay and life assurance Supported wellbeing with regular initiatives, an employee assistance programme and private medical insurance Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work We require a security check to be carried out on all colleagues due to the nature of some of our clients' industries. Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to 'bring their whole selves' to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for. Privacy Statement Waterstons are gathering the data in this application for the purpose of recruitment and to ensure we can contact you regarding this application. For information about what we do with your personal data see our Privacy Notice.
An innovative IT consultancy is seeking a Service Desk Engineer in Glasgow to deliver exceptional customer experiences. You will support clients by effectively communicating and resolving technical issues through a collaborative approach. The role offers a hybrid working model alongside a variety of technologies, including Windows Servers and Microsoft 365. Benefits include unlimited holidays, flexible working, and comprehensive health support, creating an inclusive environment for all employees.
03/02/2026
Full time
An innovative IT consultancy is seeking a Service Desk Engineer in Glasgow to deliver exceptional customer experiences. You will support clients by effectively communicating and resolving technical issues through a collaborative approach. The role offers a hybrid working model alongside a variety of technologies, including Windows Servers and Microsoft 365. Benefits include unlimited holidays, flexible working, and comprehensive health support, creating an inclusive environment for all employees.