Manchester Arndale
East Cowes, Isle of Wight
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role Days of Working: Monday to Friday As a Facilities Manager, you will be responsible for overseeing the soft services, including catering, cleaning, and security, ensuring they are delivered to a high standard. Reporting to senior management, you will supervise service staff and external contractors, develop and implement service schedules, and manage budgets related to these services. As part of your role, your key responsibilities will include, but are not limited to: Manage the delivery of soft services, ensuring all operations are efficient and meet quality standards Supervise service staff and external contractors, ensuring all work is completed to a high standard Develop and implement service schedules and procedures to ensure regular and effective delivery of services Ensure compliance with health and safety regulations, conducting regular inspections and risk assessments Manage budgets and expenses related to soft services, ensuring cost-effective solutions Coordinate with other departments to ensure services meet the needs of the organisation Oversee the procurement and maintenance of equipment for security Handle emergency situations and service disruptions promptly to minimise impact Maintain accurate records of service activities and expenses Implement sustainability practices and initiatives within the services provided The ideal candidate should meet the following criteria You must have the right to work in the UK Experience in facilities management or a related field, particularly in soft services, cleaning, or security Knowledge of service delivery processes and best practices Strong leadership and project management skills Ability to prioritise tasks and manage time effectively Familiarity with relevant software for facilities and service management Excellent problem-solving abilities and attention to detail Strong communication skills, both verbal and written How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. Equal Opportunities We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role Days of Working: Monday to Friday As a Facilities Manager, you will be responsible for overseeing the soft services, including catering, cleaning, and security, ensuring they are delivered to a high standard. Reporting to senior management, you will supervise service staff and external contractors, develop and implement service schedules, and manage budgets related to these services. As part of your role, your key responsibilities will include, but are not limited to: Manage the delivery of soft services, ensuring all operations are efficient and meet quality standards Supervise service staff and external contractors, ensuring all work is completed to a high standard Develop and implement service schedules and procedures to ensure regular and effective delivery of services Ensure compliance with health and safety regulations, conducting regular inspections and risk assessments Manage budgets and expenses related to soft services, ensuring cost-effective solutions Coordinate with other departments to ensure services meet the needs of the organisation Oversee the procurement and maintenance of equipment for security Handle emergency situations and service disruptions promptly to minimise impact Maintain accurate records of service activities and expenses Implement sustainability practices and initiatives within the services provided The ideal candidate should meet the following criteria You must have the right to work in the UK Experience in facilities management or a related field, particularly in soft services, cleaning, or security Knowledge of service delivery processes and best practices Strong leadership and project management skills Ability to prioritise tasks and manage time effectively Familiarity with relevant software for facilities and service management Excellent problem-solving abilities and attention to detail Strong communication skills, both verbal and written How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. Equal Opportunities We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Manchester Arndale
Ipswich, Suffolk
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Working Pattern: Monday to Friday Job Overview: We're looking for a SharePoint Online-focused Modern Workplace Specialist to own, administer, and continuously improve our SharePoint and connected Microsoft 365 collaboration ecosystem. You will lead on tenant-level SharePoint administration, information architecture, site provisioning, governance, security & compliance, and user adoption-ensuring SharePoint, Teams, and OneDrive work together seamlessly to meet business needs. You'll partner closely with business stakeholders to understand requirements, translate them into scalable SharePoint solutions, and collaborate with IT operations, security, and product teams to deliver secure, performant, and well-governed platforms. You'll also monitor service health, drive usage, and optimise licensing and configuration to meet SLA/KPI targets. (Evolved from the original responsibilities in your base document.) Key Responsibilities: SharePoint Online Administration & Governance Own day-to-day administration via the SharePoint Admin Centre, including site collection management, hub site design, storage quotas, sharing controls, and service settings. Define and enforce governance for site provisioning, lifecycle, archival/retirement, naming conventions, and ownership models. Manage permissions at scale (role-based access, groups, Azure AD groups, and Microsoft 365 groups) and oversee external/guest access and B2B collaboration. Information Architecture & Content Services Design IA (hub/spoke model, site templates), metadata, content types, Term Store, and search configuration to improve findability and compliance. Implement and maintain retention and sensitivity labels, records management policies, and DLP for SharePoint, OneDrive, and Teams. Provisioning, Automation & Tools Build and maintain automated site provisioning using PnP PowerShell, site scripts/site designs, and Power Automate. Administer and tune OneDrive and Teams SharePoint underpinnings; ensure coherent experiences across modern pages, lists/libraries, and Teams channels. Migrations & Upgrades Plan and execute migrations (on-prem SharePoint to SPO and tenant-to-tenant where required) using tools such as Sharegate and Quest. Validate content, permissions, and post-cutover integrity. Stakeholder Management, Training & Adoption Engage with business stakeholders to capture requirements and translate them into SharePoint solutions. Create user guides, run training and champion networks, and drive feature adoption (Viva Connections, Lists, and new SharePoint experiences). Documentation, Reporting & Cost Optimisation Maintain run books, architecture diagrams, standards, and governance documentation. Track license and storage usage; recommend cost optimisations and configuration changes to improve ROI. Required Skills & Experience: 3+ years hands on SharePoint Online administration at tenant and site collection levels, including governance, provisioning, permissions, external sharing, and lifecycle management. Strong understanding of information architecture, Term Store, content types, search schema, and modern sites/pages. Proficiency with PowerShell (especially PnP.PowerShell) for administration and automation; comfort with Power Automate for operational workflows. Practical experience integrating SharePoint with Teams and OneDrive, and managing the SharePoint foundations of Teams (files, permissions, lifecycle). Solid grasp of M365 Security & Compliance concepts: retention/sensitivity labels, records management, DLP, eDiscovery, and audit. Proven ability to troubleshoot, analyse service health, and resolve complex SharePoint issues, clear written and verbal communication skills and stakeholder engagement. Preferred Qualifications: Experience with SharePoint migrations (SharePoint Server to SPO, or tenant-to-tenant) using tools such as Sharegate and Quest. Exposure to Viva Connections/Viva Topics, Syntex (content processing). Familiarity with Azure AD (Entra ID) fundamentals, Conditional Access, and collaboration with identity/security teams. Success Measures / KPIs: Reduction in incidents and mean time to restore for SharePoint/OneDrive/Teams file issues. Increased adoption of SharePoint capabilities (usage of modern sites, metadata, retention labels, and governed external sharing). Demonstrable cost optimisation (storage, licensing alignment) and improved compliance posture. Tooling & Ways of Working: SharePoint Admin Centre, Microsoft 365 Admin Centre, Compliance portal, PnP.PowerShell, Power Automate, Sharegate/SPMT, usage analytics (Admin & Graph-based), and Azure AD. Work in a pragmatic Agile way with clear documentation, change control, and stakeholder communication. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Working Pattern: Monday to Friday Job Overview: We're looking for a SharePoint Online-focused Modern Workplace Specialist to own, administer, and continuously improve our SharePoint and connected Microsoft 365 collaboration ecosystem. You will lead on tenant-level SharePoint administration, information architecture, site provisioning, governance, security & compliance, and user adoption-ensuring SharePoint, Teams, and OneDrive work together seamlessly to meet business needs. You'll partner closely with business stakeholders to understand requirements, translate them into scalable SharePoint solutions, and collaborate with IT operations, security, and product teams to deliver secure, performant, and well-governed platforms. You'll also monitor service health, drive usage, and optimise licensing and configuration to meet SLA/KPI targets. (Evolved from the original responsibilities in your base document.) Key Responsibilities: SharePoint Online Administration & Governance Own day-to-day administration via the SharePoint Admin Centre, including site collection management, hub site design, storage quotas, sharing controls, and service settings. Define and enforce governance for site provisioning, lifecycle, archival/retirement, naming conventions, and ownership models. Manage permissions at scale (role-based access, groups, Azure AD groups, and Microsoft 365 groups) and oversee external/guest access and B2B collaboration. Information Architecture & Content Services Design IA (hub/spoke model, site templates), metadata, content types, Term Store, and search configuration to improve findability and compliance. Implement and maintain retention and sensitivity labels, records management policies, and DLP for SharePoint, OneDrive, and Teams. Provisioning, Automation & Tools Build and maintain automated site provisioning using PnP PowerShell, site scripts/site designs, and Power Automate. Administer and tune OneDrive and Teams SharePoint underpinnings; ensure coherent experiences across modern pages, lists/libraries, and Teams channels. Migrations & Upgrades Plan and execute migrations (on-prem SharePoint to SPO and tenant-to-tenant where required) using tools such as Sharegate and Quest. Validate content, permissions, and post-cutover integrity. Stakeholder Management, Training & Adoption Engage with business stakeholders to capture requirements and translate them into SharePoint solutions. Create user guides, run training and champion networks, and drive feature adoption (Viva Connections, Lists, and new SharePoint experiences). Documentation, Reporting & Cost Optimisation Maintain run books, architecture diagrams, standards, and governance documentation. Track license and storage usage; recommend cost optimisations and configuration changes to improve ROI. Required Skills & Experience: 3+ years hands on SharePoint Online administration at tenant and site collection levels, including governance, provisioning, permissions, external sharing, and lifecycle management. Strong understanding of information architecture, Term Store, content types, search schema, and modern sites/pages. Proficiency with PowerShell (especially PnP.PowerShell) for administration and automation; comfort with Power Automate for operational workflows. Practical experience integrating SharePoint with Teams and OneDrive, and managing the SharePoint foundations of Teams (files, permissions, lifecycle). Solid grasp of M365 Security & Compliance concepts: retention/sensitivity labels, records management, DLP, eDiscovery, and audit. Proven ability to troubleshoot, analyse service health, and resolve complex SharePoint issues, clear written and verbal communication skills and stakeholder engagement. Preferred Qualifications: Experience with SharePoint migrations (SharePoint Server to SPO, or tenant-to-tenant) using tools such as Sharegate and Quest. Exposure to Viva Connections/Viva Topics, Syntex (content processing). Familiarity with Azure AD (Entra ID) fundamentals, Conditional Access, and collaboration with identity/security teams. Success Measures / KPIs: Reduction in incidents and mean time to restore for SharePoint/OneDrive/Teams file issues. Increased adoption of SharePoint capabilities (usage of modern sites, metadata, retention labels, and governed external sharing). Demonstrable cost optimisation (storage, licensing alignment) and improved compliance posture. Tooling & Ways of Working: SharePoint Admin Centre, Microsoft 365 Admin Centre, Compliance portal, PnP.PowerShell, Power Automate, Sharegate/SPMT, usage analytics (Admin & Graph-based), and Azure AD. Work in a pragmatic Agile way with clear documentation, change control, and stakeholder communication. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Manchester Arndale
Manchester, Lancashire
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: To provide one of our key contracts, Manchester Arndale, with a best-in-class engineering delivery through the creation of an expert team and the development of robust systems and processes. Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and plant performance. You will be working Monday to Friday, 08:00 to 17:00, on a permanent full-time basis, 40 hours per week. Main Duties: Leading a team of 25 to deliver a best in class customer focussed engineering service. Provide technical advice to the client and support for the team. Manage the PPM, Reactive and Projects on a major retail site. Leading account engineering team and all associated subcontracted elements including the training all the staff in new methodologies and ways of working. Ensure the team operate under the OCS permit procedure and approval. Understanding risk and fill any competency gaps within the site standards. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Responsible for the technical development of all staff, which will include appraisals and objective reviews. Manage budgets within engineering workstream Auditing to provide assurance of compliance Requirements: HNC level in Electrical/Mechanical or Building Services Engineering or recognised equivalent; possess experience of delivering project and CAPEX works A proven track record of delivery within the M&E industry Experience within a similar role Leadership experience combined with good Mechanical and Electrical technical knowledge Lean 6 Sigma and Agile experience to challenge ways of working to optimise value adding activity within the team (Desirable) Extensive operational leadership experience Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives Inspirational people leader with experience of managing large teams How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: To provide one of our key contracts, Manchester Arndale, with a best-in-class engineering delivery through the creation of an expert team and the development of robust systems and processes. Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and plant performance. You will be working Monday to Friday, 08:00 to 17:00, on a permanent full-time basis, 40 hours per week. Main Duties: Leading a team of 25 to deliver a best in class customer focussed engineering service. Provide technical advice to the client and support for the team. Manage the PPM, Reactive and Projects on a major retail site. Leading account engineering team and all associated subcontracted elements including the training all the staff in new methodologies and ways of working. Ensure the team operate under the OCS permit procedure and approval. Understanding risk and fill any competency gaps within the site standards. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Responsible for the technical development of all staff, which will include appraisals and objective reviews. Manage budgets within engineering workstream Auditing to provide assurance of compliance Requirements: HNC level in Electrical/Mechanical or Building Services Engineering or recognised equivalent; possess experience of delivering project and CAPEX works A proven track record of delivery within the M&E industry Experience within a similar role Leadership experience combined with good Mechanical and Electrical technical knowledge Lean 6 Sigma and Agile experience to challenge ways of working to optimise value adding activity within the team (Desirable) Extensive operational leadership experience Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives Inspirational people leader with experience of managing large teams How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Manchester Arndale
Abingdon, Oxfordshire
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn delivering facility, energy and engineering services we are at the forefront of delivering Net Zero solutions to a wide range of public and private sector clients. As part of our commitment to driving long term value for our customers through innovative solutions and services, we are growing our Energy Services business to help the transition to an effective Net Zero future. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Overview We are seeking a dynamic and results-driven Business Development Director to lead and expand our Energy Services offering within the Facilities Management (FM) sector. This strategic role will focus on identifying and securing new business opportunities, developing client relationships, and driving revenue growth through innovative energy solutions, including energy efficiency, decarbonisation, and sustainability services. The ideal candidate will have a deep understanding of the energy services market, a strong network within the FM and built environment sectors, and a proven track record of delivering complex, high-value solutions to public and private sector clients. Key Responsibilities Strategic Growth & Sales Leadership Develop and execute a business development strategy to grow the energy services portfolio. Identify and pursue new business opportunities across OCS's customer base and key sectors. Lead the end-to-end sales process from lead generation to solution development and contract close. Client Engagement & Relationship Management Build and maintain strong relationships with key stakeholders, including clients, internal OCS stakeholders and industry partners. Understand client needs and tailor energy solutions that align with their sustainability and operational goals. Solution Development & Commercial Strategy Collaborate with technical and operational teams to design and price bespoke energy solutions (e.g., energy services, renewable energy solutions, smart building technologies). Develop compelling proposals, presentations, and commercial models to ensure successful outcomes for our customers and OCS. Market Intelligence & Innovation Monitor market trends, regulatory changes, and competitor activity to inform strategy. Champion innovation in energy services, including digital technologies and net-zero pathways. Leadership & Collaboration Work cross-functionally with operations, engineering, commercial and legal teams to ensure successful project delivery. Mentor and support junior business development staff as needed. Essential Hiring Criteria Knowledge & Expertise In-depth understanding of energy services, energy performance contracting, and Net Zero within the FM and built environment sectors. Familiarity with UK energy policy, carbon reduction targets, and funding mechanisms (including grant and 3rd party funding). Skills Strong commercial acumen and negotiation skills. Excellent communication, presentation, and stakeholder engagement abilities. Strategic thinker with the ability to translate vision into actionable plans. Proficient in CRM systems, proposal writing, and financial modelling. Education & Experience Bachelor's degree in Business, Engineering, Energy Management or a related field. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn delivering facility, energy and engineering services we are at the forefront of delivering Net Zero solutions to a wide range of public and private sector clients. As part of our commitment to driving long term value for our customers through innovative solutions and services, we are growing our Energy Services business to help the transition to an effective Net Zero future. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Overview We are seeking a dynamic and results-driven Business Development Director to lead and expand our Energy Services offering within the Facilities Management (FM) sector. This strategic role will focus on identifying and securing new business opportunities, developing client relationships, and driving revenue growth through innovative energy solutions, including energy efficiency, decarbonisation, and sustainability services. The ideal candidate will have a deep understanding of the energy services market, a strong network within the FM and built environment sectors, and a proven track record of delivering complex, high-value solutions to public and private sector clients. Key Responsibilities Strategic Growth & Sales Leadership Develop and execute a business development strategy to grow the energy services portfolio. Identify and pursue new business opportunities across OCS's customer base and key sectors. Lead the end-to-end sales process from lead generation to solution development and contract close. Client Engagement & Relationship Management Build and maintain strong relationships with key stakeholders, including clients, internal OCS stakeholders and industry partners. Understand client needs and tailor energy solutions that align with their sustainability and operational goals. Solution Development & Commercial Strategy Collaborate with technical and operational teams to design and price bespoke energy solutions (e.g., energy services, renewable energy solutions, smart building technologies). Develop compelling proposals, presentations, and commercial models to ensure successful outcomes for our customers and OCS. Market Intelligence & Innovation Monitor market trends, regulatory changes, and competitor activity to inform strategy. Champion innovation in energy services, including digital technologies and net-zero pathways. Leadership & Collaboration Work cross-functionally with operations, engineering, commercial and legal teams to ensure successful project delivery. Mentor and support junior business development staff as needed. Essential Hiring Criteria Knowledge & Expertise In-depth understanding of energy services, energy performance contracting, and Net Zero within the FM and built environment sectors. Familiarity with UK energy policy, carbon reduction targets, and funding mechanisms (including grant and 3rd party funding). Skills Strong commercial acumen and negotiation skills. Excellent communication, presentation, and stakeholder engagement abilities. Strategic thinker with the ability to translate vision into actionable plans. Proficient in CRM systems, proposal writing, and financial modelling. Education & Experience Bachelor's degree in Business, Engineering, Energy Management or a related field. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.