Traka (Assa Abloy)

Traka (Assa Abloy) in London is seeking an entry-level Technical Support Technician to deliver high-quality support across the UK and Europe. You will diagnose hardware, software, and connectivity issues, provide timely updates to customers, and assist in effective service delivery. You will work with the Technical Support team to maintain high standards of service, contribute to process improvements, and support clients with system maintenance and user training.

# Technical Support TechnicianCan you bring your technical skills to our Technical Support team in Wimbledon UK where you can enjoy a partnership-based culture that empowers you to build a career you can be proud of? What would you do as our Technical Support Technician As our Technical Support Technician, you will play a key role in delivering a high-quality technical assistance service across the UK and Europe. We are seeking a motivated, customer-focused, and detail-oriented individual to assist with the diagnosis and resolution of hardware, software, operating system, and connectivity issues. You will provide timely and accurate updates to customers, help ensure service requests are managed efficiently, and contribute to delivering an exceptional customer experience. Reporting to the Technical Support Manager, you will assist the team in maintaining high standards of service, technical excellence, and customer satisfaction.You would also: Provide technical assistance to customers via phone and email, resolving hardware, software, and connectivity issues while delivering excellent customer service. Troubleshoot and manage technical issues through to resolution, keeping customers informed and escalating complex cases when needed. Assist engineers and customers with software configuration, system maintenance, application rollouts, and user training. Test new technologies, document technical processes, and recommend improvements to enhance service performance and reliability. Maintain accurate records, raise purchase orders, complete administration tasks, and support the wider Technical Support Team as required. The skills and experience you need We are looking for someone who: Has knowledge of networks, servers, and IT troubleshooting, with previous experience in a Technical Support or similar role being advantageous. Has strong communication skills with the ability to provide effective support via phone, email, live chat, and face-to-face interactions. Has excellent customer service and partnership development skills, with the ability to work effectively with internal and external stakeholders. Is proactive and self-motivated, with a genuine interest in technology and emerging IT solutions. Is competent in Microsoft Office, adaptable to new software systems, and able to meet BS7858 security vetting requirements. What we offer We're passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us - here's what we have to offer: A helpful and inclusive working environment where your contribution is valued. Comprehensive training and ongoing development opportunities to help you build your technical knowledge and career. Exposure to a wide range of technologies, systems and customer environments across the UK and Europe. The opportunity to work with an experienced Technical Support Team and learn from industry professionals. A culture that encourages innovation, problem-solving and professional growth. We review applications regularly, so don't wait We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here.To make sure your personal data is safe, we don't look at any applications sent by email or post.If you have any questions about the role or the process, email Nadia Aslam, Recruitment Business Partner at 's create a safer and more open world - together!To find out more about us, visit We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences. due2026-08-30FunctionCustomer Service & Contact Center OperationsExperience levelEntry levelOffice presenceOnsiteLocationLondon, England, United Kingdom

Traka (Assa Abloy) in Cardiff, Wales, is seeking an experienced DevOps Associate Manager to lead the CI/CD program and establish a scalable DevOps framework. You will drive automated testing and deployment, mentor engineers, and collaborate with cross-functional teams to accelerate software delivery. The role emphasizes building robust CI/CD environments, improving release predictability, and delivering reliable software for HID PACS solutions. Hybrid work in the Cardiff area is supported.

DevOps Associate Manager Traka# DevOps Associate Manager An Amazing Career Opportunity for a DevOps Associate Manager! Location: Cardiff UK Job ID: 49882 As Associate Manager DevOps, you will help drive the team formation, implementation and maintenance of a robust CI/CD pipeline within HID PACS.This is a wide-ranging role, bridging the functions of the DevTest and Development teamsYou will lead the establishment and continuous improvement of a sustainable DevOps framework, delivering scalable CI/CD-enabled test environments that accelerate release cycles, improve release predictability, and support reliable software delivery. Who are we? HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely.We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: and Physical Access Control Solutions (PACS): HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. This is more than just a job - it's your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions. Team Objectives : 1. Faster Time to Market Continuous Integration/Continuous Deployment (CI/CD): Automating the testing and deployment processes reduces the time required to release new features and updates.Reduced Time for Feedback: Quick feedback loops enable rapid identification and resolution of issues. 2. Improved Quality and Reliability Automated Testing: Ensures consistent and thorough testing, reducing the risk of human error.Continuous Monitoring: Proactive monitoring and alert help in early detection of potential issues. 3. Scalability and Flexibility Infrastructure as Code (IaC): Automating infrastructure management allows for scaling and flexibility in resource allocation. 4. Enhanced Collaboration and Efficiency Unified Teams: DevOps promotes a culture of collaboration between development and operations teams, leading to better communication and fewer bottlenecks.Shared Responsibilities: Cross-functional teams share responsibilities for development, testing, deployment, and monitoring. 5. Cost Savings Reduced Downtime: Improved reliability and quicker issue resolution minimize downtime costs.Efficient Resource Utilization: Automation and streamlined processes reduce the need for manual intervention and rework. 6. Adaptability: The organization can quickly adapt to changing market demands and technological advancements. As our DevOps Associate Manager, you'll support HID's success by: Able to design and implement a wide range of testing techniques to support a scalable and automated CI/CD environment. Monitor and triage CI/CD pipeline test failures. Design, build and documentation of new CI/CD infrastructure for new features. Able to identify and liaise with teams to identify test gaps Able to communicate test results to both technical and non-technical stakeholders. Able to project manage and use technical leadership to achieve a team result Contributes to project and product planning discussions Understands how the product under test operates as part of a wider system Able to liaise with the Program team prior to feature development to flesh out requirements required for new tests Plans and scopes for new functionality test requirements Able to make decisions regarding the Test Environment Coaches / mentors others at a technical level Able to raise defects with the business and help prioritize them based on severity Able to research, plan and train others within the team Able to deliver technical reports Actively contribute to customer escalations Champions TDD methodology and leads stakeholders in its implementation. Education and/or Experience Engineering degree or equivalent, or suitable experience. Minimum of +7 years of related industry experience. Familiarity with infrastructure management and monitoring tools. Awareness of developer operations platform tooling such as Jenkins, GitLab, Gradle, Snyk, SonarQube, DefectDojo, Ansible, Yocto-Cooker, Ant, Maven, NPM, Nexus, Docker, Terraform, AWS DevOps Services (As examples) Familiarity with documentation standards and practices with a developer operations focus. Good presenting and communication skills, good judgment, analytical ability. Experience in building and maintaining good working relationships with both external and internal parties Strong IT skills and knowledge including hardware, software, and networking. Ability to work on complex tasks without technical guidance. Familiarity with Agile methodologies and practices Knowledge of various test/development methodologies such as TDD, BDD, Acceptance Testing and Unit Testing. What we can offer you: Competitive salary and rewards package. Competitive benefits and annual leave offering, allowing for work-life balance. A vibrant, welcoming & inclusive culture. Extensive career development opportunities and resources to maximize your potential. To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds. Why apply? Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique unique talents, skills, and experiences. You don't need to check all the boxes. If you have most of the skills and experience, we want you to apply. Innovation: You embrace challenges and want to drive change. You'll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes. Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact . Immigration Sponsorship Not Available Applicants for this position must be currently and legally authorized to reside and work in the hiring country. HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position. International relocation or remote work arrangements outside of the hiring country will not be considered.Our Talent Acquisition team may use an AI-powered screening tool to support their initial review of your application. The tool analyzes resume content such as qualifications, skills, and experience to help recruiters assess applications against role requirements. It does not score, rank, filter, or make any decisions about your application. All hiring decisions are made by people following their own review of your full application.Information processed by the tool is deleted once the recruiter's review is complete.If you believe the tool has not accurately represented your application, you can request direct human review by contacting with the subject line "Application Review Request" and the role you applied for. HID is certified as a Great Place to Work in the UK, reflecting employee feedback on trust, collaboration, and workplace culture. We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.Application due2026-09-25FunctionEngineering & ScienceExperience levelMid-senior levelOffice presenceHybridLocationCardiff, Wales, United KingdomKraków, PolandApply

QHSEI Manager Traka# QHSEI ManagerCan you bring your QHSEI skills to our team based in Wimbledon, UK where you can enjoy a collaborative culture that empowers you to build a career you can be proud of. What you would do as our QHSEI Manager As our QHSEI Manager, you will play a pivotal role in supporting the continued growth and evolving needs of our business. In the role you will lead and develop our integrated management systems, ensuring compliance with ISO, BSI and NSI standards while promoting best practice across Quality, Health & Safety, Environmental Management, Information Security, Business Continuity, Sustainability and Corporate Compliance. Reporting to the Director of Operations, you will drive continuous improvement, support operational excellence, and help maintain the highest standards across the organisation.You would also:• Manage and maintain ISO, NSI, Cyber Essentials, and other business management systems across multiple sites, ensuring consistent compliance with quality, environmental, health & safety, and security standards.• Assist stakeholders and site teams with the implementation, ongoing use, and continuous improvement of management systems, policies, procedures, and compliance documentation.• Plan, coordinate, and assist internal and external audits, certification activities, and compliance reporting, including ISO, BSI, NSI, SafeContractor, and Cyber Essentials requirements.• Monitor operational and manufacturing quality performance, provide KPI and compliance reporting, and support the resolution of quality, safety, environmental, and product compliance issues.• Lead sustainability and environmental initiatives, coordinate health & safety activities, collaborate with divisional teams, and deputise for the Systems Manager when required. The skills and experience you need We are looking for someone who:• Has strong knowledge of ISO standards, with NSI standards experience considered advantageous, and practical experience conducting internal and external audits.• Has excellent communication and stakeholder management skills, with the ability to build effective relationships across internal teams and external partners.• Is proactive, self-motivated, and capable of working independently, using initiative to manage priorities and resolve issues.• Is proficient in Microsoft Office and adaptable to learning and using new business software and management systems.• Is willing and able to travel within the UK and internationally, holding a full driving licence and passport, and able to meet BS7858 security vetting requirements. What we offer We're passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us - here's what we have to offer:• A supportive and collaborative working environment where your contribution is valued.• Gain exposure to international operations, supporting sites and teams across the UK, Europe and the USA.• Enjoy a high level of autonomy, allowing you to use your expertise, initiative and problem-solving skills to make a tangible impact.• Develop your professional knowledge through involvement in a broad range of compliance, governance, sustainability and operational excellence projects.• A culture that encourages innovation, problem-solving and professional growth. We review applications regularly, so don't wait We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here.To make sure your personal data is safe, we don't look at any applications sent by email or post. If you have any questions about the role or the process, email Giulia Virde, Recruitment Business Partner at .Let's create a safer and more open world - together!To find out more about us, visit Who will I be working with ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you've ever walked through an automatic door, stayed in a hotel, or gone through passport control, you've probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world.Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in Self Storage for a QHSEI Manager.As part of ASSA ABLOY Global Solutions, the Self-Storage business unit is a leader in access control and security for the self-storage industry with the largest volume of installations. PTI provides the most innovative, durable, and reliable security products available today, and offers a wide range of integrated security solutions, including cloud-based solutions, keypads, wired and wireless door alarms, mobile apps for both tenants and facility staff, and powerful security software that integrates seamlessly with most management software on the market. We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences. due2026-08-30FunctionProject/Program ManagementExperience levelMid-senior levelOffice presenceOnsiteLocationLondon, England, United KingdomApply