Granite State Manufacturing

POSITION SUMMARY Granite State Manufacturing is seeking a motivated IT Help Desk Specialist to provide front-line technical support across the organization. This is a hands-on, on-site role supporting users with day-to-day IT needs including workstation setup, troubleshooting, and business applications. This role is designed as a starting point for growth within the IT organization. Team members may have the opportunity to expand into areas such as cybersecurity, systems administration, automation, or emerging technologies over time, based on individual performance and business needs. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Provide first-line support to users in person and via phone/ticketing system. Troubleshoot issues involving: Windows desktops and common peripherals (printers, monitors, scanners, docking stations). Business productivity tools (email, Office applications, collaboration tools). Perform hardware/software installation and basic break/fix for endpoints and peripherals; elevate major issues appropriately. Provision and support user access (e.g., account setup/termination, password resets, access troubleshooting) and assist with onboarding. Document issues, troubleshooting steps, and outcomes in the help desk ticketing system. Assist with inventory tracking and procurement of IT accessories and supplies. Follow company safety procedures and maintain a clean, professional workspace; contribute to teamwork and customer service culture. Maintain confidentiality and protect company information in all verbal, written, and electronic communications. Demonstrates responsibility and accountability for creating a professional, safe, and clean environment evidenced by: being at work on time to perform assigned duties, following the policies of Granite State Manufacturing, always wearing safety glasses in designated areas, maintaining a neat and orderly work area, and following safety practices to prevent errors. Demonstrates commitment to teamwork by establishing effective relationships and networks with both managers/directors and workers, and collaborating with them to accomplish shared purposes and goals. Abide by GSM Code of Ethics and Business Conduct standards and strictly observe all U.S. and foreign laws and regulations. Growth & Career Path This role provides exposure to real-world IT operations in a manufacturing environment. As skills develop, opportunities may include participation in: Cybersecurity and security awareness activities System upgrades, migrations, and infrastructure projects Process improvement and light automation work Broader IT responsibilities based on business priorities Growth is performance-based and aligned with company needs. This role is ideal for someone who is patient, adaptable, and motivated to learn. QUALIFICATIONS, SKILLS, AND ABILITIES 1-2 years of IT support experience or equivalent education/training Basic troubleshooting skills for hardware, software, and connectivity issues Familiarity with Windows operating systems and business applications Strong communication and customer service skills Organized and detail-oriented with good problem-solving ability Preferred Qualifications Associate's degree in IT or related field Experience with a help desk or ticketing system Exposure to Active Directory, networking basics, or endpoint security Interest in cybersecurity or automation Linux familiarity (nice to have) Ability to obtain a government security clearance Work Environment & Physical Requirements On-site role supporting both office and production floor environments Frequent walking, standing, and hands on equipment work Occasional lifting of IT equipment (assistance required for heavier items) Schedule Expectations Primarily standard business hours Infrequent after hours support may be required for maintenance or urgent issues EEO STATEMENT Granite State Manufacturing (GSM) is an equal opportunity employer. GSM does not discriminate on the basis of race, color, religion, national origin, sex, age, disability or veteran status in its programs, activities or employment. Employee Benefits Paid time off Floating holidays Paid holidays 401(k) 401(k) company matching Dental & Vision insurance (Company paid) Employee assistance program Flexible spending account Competitive health insurance Health savings account Life insurance Referral program

POSITION SUMMARY This position is responsible for the optimization of the CNC machining process to drive machine efficiency, reduce downtime and maintain safety. Responsibilities include analyzing process performance, reducing waste, developing technical documentation, managing non-conformance, troubleshooting and ensuring compliance with OSHA safety standards. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Develops and maintains standard work for the machine shop. Develops and maintains standard work programming. Develops and maintains Continuous Improvement metrics. Troubleshoots non-conformances and implements Root Cause and Corrective Action. Design and Development of fixturing. Measure and improve first pass yield. Maintain department quality objectives. Provide technical support for the machinist. Diagnoses of CNC program and tooling issues. Perform time studies to drive estimated run time improvement. Analyzation of machine performance. Collaborate with Manufacturing Engineering, Programming and Operations. Implement Cycle time reduction practices. Support legacy and new product introduction (NPI) projects working with a team of Program Managers, Project Engineers, Manufacturing Engineers and Weld Engineers to meet shipment goals. Demonstrates responsibility and accountability for creating a professional, safe, and clean environment evidenced by: being at work on time to perform assigned duties, following the policies of Granite State Manufacturing, always wearing safety glasses in designated areas, maintaining a neat and orderly work area, and following safety practices to prevent errors. Demonstrates commitment to teamwork by establishing effective relationships and networks with both managers/directors and workers, and collaborating with them to accomplish shared purposes and goals. Abides by GSM Code of Ethics and Business Conduct standards and strictly observes all U.S. and foreign laws and regulations. QUALIFICATIONS, SKILLS, AND ABILITIES 5+ years of experience or equivalent experience 3+ years of experience in a defense/aerospace-related job shop environment is a plus. Subject matter expert in GD&T. Experience interpreting detailed engineering drawings. BS in Mechanical, Quality, Industrial or Manufacturing Engineering discipline or 5+ years of equivalent on the job training and experience. Proficiency in MS Office Products Proficiency in SolidWorks. Proficiency in Mastercam Excellent human interaction skills Ability to obtain security clearance a plus. EEO STATEMENT Granite State Manufacturing (GSM) is an equal opportunity employer. GSM does not discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, national origin, citizenship, veteran status, age, physical or mental disability, genetic information, marital status, sexual orientation, or any other consideration made unlawful by applicable federal, state, or local laws in its programs, activities, or employment. Paid time off Floating holidays Paid holidays 401(k) 401(k) company matching Dental & Vision insurance (Company paid) Employee assistance program Flexible spending account Competitive health insurance Health savings account Life insurance Referral program

A leading manufacturing company in Manchester is seeking an experienced CNC Machinist to enhance efficiency in machining processes. Responsibilities include optimizing CNC operations, developing standard work, and collaborating on new product introductions. Candidates should have over 5 years of experience and proficiency in GD&T, SolidWorks, and Mastercam. This role offers competitive health insurance and other benefits, contributing to a professional and safe working environment.

A high-precision manufacturing company in Manchester is looking for an experienced CNC Programmer with substantial Mastercam expertise to support military production. This role includes programming multi-axis CNC machines and collaborating within a team to ensure strict quality standards. Candidates should have over 10 years in machining and familiarity with tight-tolerance parts. Competitive benefits such as paid time off, health insurance, and retirement plans are included.

POSITION SUMMARY We are seeking an experienced CNC Programmer / Mastercam Programmer with 10+ years of machining experience and 5+ years of Mastercam programming experience to support high-precision manufacturing operations in a fast-paced military production environment. This role requires expertise in multi-axis machining, strong technical problem-solving skills, and the ability to produce mission-critical components with strict quality and compliance standards. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Program 3-axis, 4-axis, and 5-axis CNC milling machines using Mastercam Program CNC lathes and mill-turn machines Develop, optimize, and troubleshoot complex toolpaths for tight-tolerance parts Interpret and work from complex blueprints, GD&T, and military specifications Set up and prove out new programs on the shop floor Select appropriate tooling, fixtures, and cutting strategies for high-efficiency machining Collaborate with engineers, machinists, and quality control personnel Maintain program documentation and revision control Improve cycle times while maintaining quality and safety standards Support continuous improvement initiatives in a high-mix, low-volume environment QUALIFICATIONS, SKILLS, AND ABILITIES 5 years of Mastercam programming experience Strong experience with 5-axis simultaneous machining Experience with 3-axis mills, CNC lathes, and mill-turn equipment Deep understanding of feeds, speeds, tooling, and work holding Proficiency in reading blueprints and applying GD&T Experience working in a military, aerospace, or defense manufacturing environment preferred Ability to obtain or maintain required security clearance (if applicable) Technical Skills Advanced Mastercam proficiency (multi-axis toolpaths, dynamic milling, multi-surface programming) G-code knowledge and editing capability Fixture design input and setup strategy development Strong knowledge of tight-tolerance machining ( .0005") Experience machining high-strength alloys (titanium, Inconel, hardened steels, aluminum alloys) Work Environment High-paced, deadline-driven military manufacturing environment Strict adherence to quality, documentation, and compliance standards Team-oriented shop floor with cross-functional collaboration Emphasis on precision, repeatability, and mission-critical reliability Key Competencies Strong problem-solving and analytical skills Attention to detail and quality-focused mindset Ability to prioritize and manage multiple jobs simultaneously Effective communication with production and engineering teams Commitment to safety and continuous improvement EEO STATEMENT Granite State Manufacturing (GSM) is an equal opportunity employer. GSM does not discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, national origin, citizenship, veteran status, age, physical or mental disability, genetic information, marital status, sexual orientation, or any other consideration made unlawful by applicable federal, state, or local laws in its programs, activities, or employment. Paid time off Floating holidays Paid holidays 401(k) 401(k) company matching Dental & Vision insurance (Company paid) Employee assistance programFlexible spending account Competitive health insurance Health savings account Life insurance Referral program