Housing Quality Network

A property management organization is seeking a Stock Condition Surveyor to support their asset management strategy in Maidenhead, UK. You will conduct stock condition surveys for occupied and void properties, utilizing handheld data capture tools, while ensuring accurate data collection. This hands-on position demands technical expertise and attention to detail, offering a chance to contribute to property management initiatives and enhance the integrity of the asset management database.

As a Stock Condition Surveyor, you will play a key part in supporting the effective delivery of our asset management strategy. Your role will involve carrying out stock condition surveys across occupied and void properties, as well as communal areas, using handheld data capture equipment. You will also conduct Housing Health and Safety Rating System (HHSRS) surveys, either as part of a wider stock condition survey or as standalone inspections. Working closely with the Asset Analyst, you will contribute to the design of surveys for a variety of property types, ensuring data is collected accurately and efficiently. You will also assist in the ongoing development of the asset management database, helping to maintain the integrity of our in house systems. This is a hands on role that requires attention to detail, technical knowledge, and a commitment to supporting the wider asset management team.

A forward-thinking IT services organisation in the United Kingdom seeks an experienced Service Delivery Manager. You will be responsible for managing the IT Service Desk team, ensuring reliable and customer-focused service delivery. Ideal candidates will have significant experience in IT service delivery, strong leadership skills, and expertise in infrastructure and applications like Microsoft 365, Azure, and SharePoint. This role focuses on improving service processes and sustaining high levels of customer satisfaction.

We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, and customer-focused delivery of IT services across the organisation. You will manage the IT Service Desk team, ensuring smooth daily operations and a culture of excellence. The ideal candidate will have proven experience in IT service delivery or operations management, with strong leadership and technical expertise in infrastructure, networking, and applications, particularly in Microsoft 365, Azure, and SharePoint. Staying up-to-date with emerging technologies is key to addressing operational challenges. In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service resolution, while monitoring and improving service delivery processes. You will work closely with internal teams and external partners to ensure seamless IT service integration and use data analysis to identify trends and opportunities for improvement. Job Purpose Ensuring the efficient, reliable, and customer-focused delivery of IT services across the organisation. Managing the IT Service Desk team (1st-3rd line engineers), overseeing day-to-day operations, and taking ownership of the IT budget. This role is pivotal in maintaining high service standards, driving continual improvement, and ensuring technology supports Watmos objectives and residents' needs.