Surrey Satellite Technology Ltd.
Guildford, Surrey
Overview As part of the Optical Group the Imaging Electronics Team seeks a dynamic, organised and proactive engineer with high standards to support the electrical development of the ESA TRUTHS instrument. TRUTHS - The Tracebale Radiometry Underpinning Terrestrial and Helio-Studies mission will be a 'standards laboratory in space', setting the 'gold standard' reference for climate measurements. Key Tasks Support and perform electrical architecture activities in conjunction with th current electrical architect team on the TRUTHS instrument Assist in the review, from an electrical and data handling (TMTC) point of view, of supplier data packs and participate in supplier co-engineering meetings Review and assist update of the payload specification and lower level electrical equipment and data handling Generate and maintain system block diagrams, electrical interfaces, grounding and isolation, electrical block diagram, switching & TMTC diagrams and modes of operation Maintain ICDs, harness definitions, power budgets , data rates Generate applicability matrices and jacket requirement documents for Spacewire and WizardLink interfaces Satellite Reference DataBase (SRDB) definition and development plan Support the AIT team in EGSE definition Co-ordinate the development of the instrument control unit known as the Payload Management Control System with the subcontractor Act as a point of contact with the subcontractor to ensure system level requirements are addressed appropriately Manage the timely meeting of milestones and reporting of the PMCS status to the Industrial Manager and to the customer (ESA) Maintaining technical documents throughout the design lifecycle Contributing and actively taking part in customer design reviews Person Specification Experience Several years of mixed signal, analogue and digital hardware engineering experience. Good track record with planning and meeting budgets/schedule. Experience in managing and working with sub-contractors Experience in space based instrumentation highly desirable Experience in managing complex electronics systems through full life cycle; from requirements capture, verification to system integration Experience working to ESA ECSS standards highly desirable Knowledge & Skills A degree or equivalent in Electronics Engineering Excellent inter-personal and communication skills, able to influence, persuade and negotiate with people at all levels (externally & internally) as well as to assist in reaching compromises when there are conflicting requirements Self-motivated, creative, high attention to detail and accountable Ability to work autonomously or within project team(s) and a real company player Good communication skills able to work effectively with both customers, sub-contractors and suppliers Ability to work under pressure in an organised and responsive manner Flexible and adaptable to changing priorities Creative problem solving Good MS Office Skills
Overview As part of the Optical Group the Imaging Electronics Team seeks a dynamic, organised and proactive engineer with high standards to support the electrical development of the ESA TRUTHS instrument. TRUTHS - The Tracebale Radiometry Underpinning Terrestrial and Helio-Studies mission will be a 'standards laboratory in space', setting the 'gold standard' reference for climate measurements. Key Tasks Support and perform electrical architecture activities in conjunction with th current electrical architect team on the TRUTHS instrument Assist in the review, from an electrical and data handling (TMTC) point of view, of supplier data packs and participate in supplier co-engineering meetings Review and assist update of the payload specification and lower level electrical equipment and data handling Generate and maintain system block diagrams, electrical interfaces, grounding and isolation, electrical block diagram, switching & TMTC diagrams and modes of operation Maintain ICDs, harness definitions, power budgets , data rates Generate applicability matrices and jacket requirement documents for Spacewire and WizardLink interfaces Satellite Reference DataBase (SRDB) definition and development plan Support the AIT team in EGSE definition Co-ordinate the development of the instrument control unit known as the Payload Management Control System with the subcontractor Act as a point of contact with the subcontractor to ensure system level requirements are addressed appropriately Manage the timely meeting of milestones and reporting of the PMCS status to the Industrial Manager and to the customer (ESA) Maintaining technical documents throughout the design lifecycle Contributing and actively taking part in customer design reviews Person Specification Experience Several years of mixed signal, analogue and digital hardware engineering experience. Good track record with planning and meeting budgets/schedule. Experience in managing and working with sub-contractors Experience in space based instrumentation highly desirable Experience in managing complex electronics systems through full life cycle; from requirements capture, verification to system integration Experience working to ESA ECSS standards highly desirable Knowledge & Skills A degree or equivalent in Electronics Engineering Excellent inter-personal and communication skills, able to influence, persuade and negotiate with people at all levels (externally & internally) as well as to assist in reaching compromises when there are conflicting requirements Self-motivated, creative, high attention to detail and accountable Ability to work autonomously or within project team(s) and a real company player Good communication skills able to work effectively with both customers, sub-contractors and suppliers Ability to work under pressure in an organised and responsive manner Flexible and adaptable to changing priorities Creative problem solving Good MS Office Skills
Surrey Satellite Technology Ltd.
Guildford, Surrey
Responsible For As an IT Applications Specialist with a specialization in Engineering CAD application management, support and administration, Software renewals, licensing management, and server updates, you will play a critical role in ensuring the smooth operation of our IT environments. You will be responsible for managing software support tickets from our customers, licenses, tracking renewals, and applying essential server updates and patches to maintain system security and reliability. Key Purpose of Job Someone to manage the existing Business Systems, with the vision to make changes to improve efficiency and enhance the services offered. Keep up to date with new technologies and make appropriate recommendations. Key Tasks Application Support and Monitoring: Configure monitoring tools with automated alerts to ease troubleshooting. Monitor application health and performance, addressing any issues promptly. Provide application support and manage incident resolution against established SLAs. Support all internal core applications, with a focus on SharePoint Online, CAD, PDM & PLM. Maintain and update application configuration including user security as needed to meet the business requirements. Create/update support procedures and ensure proper maintenance of standard operating procedure (SOP). New Systems: Capture requirements and create a plan with the vendor and end users to ensure a fully featured end solution. Implement new systems, using change control and project plans. Fully document all changes. Modernise existing systems, focusing on increasing operational efficiency. Server Updates and Patches: Plan and execute server update and patch management strategies, automate where possible. Ensure critical updates, security patches, and firmware upgrades are applied to servers and applications in a timely manner. Documentation and Reporting: Document all maintenance procedures for applications and services. Document repetitive troubleshooting tasks, with a view to automating where possible. Maintain detailed and up-to-date documentation of issues, resolutions of the solution procedure. Ensure change management is utilised for all changes. Business Relations: Engage with the end users, especially engineering teams, and ensure their requirements are captured. Ensure the requirements of the different departments are implemented where possible. Licensing Management: Maintain an accurate inventory of software licenses and subscriptions. Monitor license usage to ensure compliance with vendor agreements. Assist in negotiating and renewing software licenses, optimizing costs when possible. Collaborate with various departments to assess software needs and recommend licensing solutions. Ensure license services are updated and available. IT Support: Provide Third-level IT support to end-users, resolving hardware and software issues. Assist in troubleshooting server-related problems and elevate complex issues to the appropriate teams. Assist in user account management, including account creation, modification, and termination. PERSON SPECIFICATION (essential requirements) Qualifications Relevant qualification in Information Technology, Computer Science, CAD/CAM Engineering or related field (or equivalent work experience). Relevant certifications (e.g., ITIL v3/4, CompTIA A+, Microsoft Certified: Azure Administrator, etc.) are a major plus Must be able to attain and hold National Security Vetting to a minimum SC level. Azure Architect AZ300/303/305 Experience Proven experience in IT support and administration, experience dealing with or working in an engineering environment Knowledge of licensing models for various software products (e.g., Microsoft, Adobe, Oracle, CAD Applications). Experience with system monitoring tools and techniques. Familiarity with Windows and Linux server operating systems and patch management tools Experience of managing hybrid environments. Scripting abilities in PowerShell, Bash, or similar tools for automation. Azure Architect experience. Knowledge & Skills Experience supporting CAD Engineering applications Excellent inter-personal and communication skills, able to influence, persuade and negotiate with people at all levels (externally & internally) as well as to assist in reaching compromises when there are conflicting requirements High degree of organisation, self-motivation and initiative Good team working skills, together with the ability to interface with others at all levels Results orientated with a strong drive to deliver Flexible and adaptable to changing priorities Pro-active and able to take initiative Decision making and creative problem-solving skills Proven ability to deliver solutions under pressure and to tight timescales Strong analytical and problem-solving skills. Excellent planning and organising skills Ability to multi-task and deliver both immediate and longer-term tasks Desirable Knowledge Areas: Understanding of data analytics tools (e.g., Power BI, Tableau). Familiarity with compliance standards (e.g., GDPR, ISO 27001). Knowledge of programming languages such as Python, Java, or C# for application customisation.
Responsible For As an IT Applications Specialist with a specialization in Engineering CAD application management, support and administration, Software renewals, licensing management, and server updates, you will play a critical role in ensuring the smooth operation of our IT environments. You will be responsible for managing software support tickets from our customers, licenses, tracking renewals, and applying essential server updates and patches to maintain system security and reliability. Key Purpose of Job Someone to manage the existing Business Systems, with the vision to make changes to improve efficiency and enhance the services offered. Keep up to date with new technologies and make appropriate recommendations. Key Tasks Application Support and Monitoring: Configure monitoring tools with automated alerts to ease troubleshooting. Monitor application health and performance, addressing any issues promptly. Provide application support and manage incident resolution against established SLAs. Support all internal core applications, with a focus on SharePoint Online, CAD, PDM & PLM. Maintain and update application configuration including user security as needed to meet the business requirements. Create/update support procedures and ensure proper maintenance of standard operating procedure (SOP). New Systems: Capture requirements and create a plan with the vendor and end users to ensure a fully featured end solution. Implement new systems, using change control and project plans. Fully document all changes. Modernise existing systems, focusing on increasing operational efficiency. Server Updates and Patches: Plan and execute server update and patch management strategies, automate where possible. Ensure critical updates, security patches, and firmware upgrades are applied to servers and applications in a timely manner. Documentation and Reporting: Document all maintenance procedures for applications and services. Document repetitive troubleshooting tasks, with a view to automating where possible. Maintain detailed and up-to-date documentation of issues, resolutions of the solution procedure. Ensure change management is utilised for all changes. Business Relations: Engage with the end users, especially engineering teams, and ensure their requirements are captured. Ensure the requirements of the different departments are implemented where possible. Licensing Management: Maintain an accurate inventory of software licenses and subscriptions. Monitor license usage to ensure compliance with vendor agreements. Assist in negotiating and renewing software licenses, optimizing costs when possible. Collaborate with various departments to assess software needs and recommend licensing solutions. Ensure license services are updated and available. IT Support: Provide Third-level IT support to end-users, resolving hardware and software issues. Assist in troubleshooting server-related problems and elevate complex issues to the appropriate teams. Assist in user account management, including account creation, modification, and termination. PERSON SPECIFICATION (essential requirements) Qualifications Relevant qualification in Information Technology, Computer Science, CAD/CAM Engineering or related field (or equivalent work experience). Relevant certifications (e.g., ITIL v3/4, CompTIA A+, Microsoft Certified: Azure Administrator, etc.) are a major plus Must be able to attain and hold National Security Vetting to a minimum SC level. Azure Architect AZ300/303/305 Experience Proven experience in IT support and administration, experience dealing with or working in an engineering environment Knowledge of licensing models for various software products (e.g., Microsoft, Adobe, Oracle, CAD Applications). Experience with system monitoring tools and techniques. Familiarity with Windows and Linux server operating systems and patch management tools Experience of managing hybrid environments. Scripting abilities in PowerShell, Bash, or similar tools for automation. Azure Architect experience. Knowledge & Skills Experience supporting CAD Engineering applications Excellent inter-personal and communication skills, able to influence, persuade and negotiate with people at all levels (externally & internally) as well as to assist in reaching compromises when there are conflicting requirements High degree of organisation, self-motivation and initiative Good team working skills, together with the ability to interface with others at all levels Results orientated with a strong drive to deliver Flexible and adaptable to changing priorities Pro-active and able to take initiative Decision making and creative problem-solving skills Proven ability to deliver solutions under pressure and to tight timescales Strong analytical and problem-solving skills. Excellent planning and organising skills Ability to multi-task and deliver both immediate and longer-term tasks Desirable Knowledge Areas: Understanding of data analytics tools (e.g., Power BI, Tableau). Familiarity with compliance standards (e.g., GDPR, ISO 27001). Knowledge of programming languages such as Python, Java, or C# for application customisation.