GES - Global Experience Specialists

Exhibitor Relations Coordinator Job Reference Number: VN1504 Employment type: Permanent Role Purpose: To support the GES Exhibitor Graphics function by providing a full coordination service to the team, ensuring all tasks are performed efficiently in a consistently accurate and timely manner and allocated projects are coordinated in line with the client's SLA. Who we are: GES is a global, full service face-to-face live events marketing partner. We create some of the most incredible events in the world - think exhibitions, events, sales conferences, and exhibitions of all sizes. From initial strategy to show-stopping audio visual, to insightful measurement - and every detail in between - we bring brands to life! Our mission is to create memorable event experiences, and we count on you, our talented employees around the world help us do it. We foster an innovative, fast-paced and creative environment for those who like to think, create and work. Our incredible team includes designers, account management, marketing specialists, business pros and artisans - just to name a few. GES employees are great at collaborating and communicating. What you will do. Manage the Exhibitor Graphics invoicing system, ensuring invoices are checked and correspond to the correct Purchase Order (PO). Take initial face to face briefings from internal and external clients and start the initial planning process. Develop a work schedule based on specific client requirements for events, identifying all resources required, including labour & travel bookings. Communicate specific show requirements to all departments within graphics and brief Design & production according to resources needed. Supply a costing program to internal and external clients listing all items and budgets. Generate quotes for both off the shelf and bespoke products as required by both internal & external customers. Ensure all schedules are kept up to date and accessible on server and internal systems. Answer the phone & online chats assisting callers with any queries they may have. Coordinate allocated graphic projects, ensuring client briefs are followed and graphics produced are accurate. Use the internal PMS (Print Management System) & SOP (Sales Order Processing) Systems as well as Ensure that the revenue tracker is reviewed and updated on a daily basis. Manage the external courier system, ensuring that couriers are used in the most cost effective manner and purchase order requests are made. Maintain and achieve all department and personal KPI's and objectives, as set by the department or line manager. Create onsite job packs for the install team, ensuring that information is accurate and up to date. Assist the project management team with any ad hoc tasks as defined by departmental requirements. Show flexibility in respect of being asked to undertake several different skills or tasks at any time. Represent the company, as appropriate, in a professional manner. Keep abreast of industry trends and events. Perform other duties as assigned and deemed necessary of the position. Relationships You will be required to develop and maintain positive and progressive working relationships both internally and externally, to facilitate growth and integration across the business. You will be required to work collaboratively alongside and provide support to the GES employees, departments, suppliers, exhibitors, and organisers. Annual leave Our holiday entitlement is 25 days per annum (plus bank holidays and statutory public holidays). Development and Benefits At GES we look to equip you with the tools required for you to progress in your career with us. With plenty of internal opportunities to move within the business and the backing of line managers, progression is key to the business growing. Our benefits include but are not limited to: Hybrid and flexible working Private Medical insurance Life Insurance Team days Paid training and study leave Paid Volunteering days Equal Opportunities In compliance with our commitment to diversity and inclusivity, we actively encourage applications from all qualified individuals regardless of age, race, ethnicity, gender, sexual orientation, disability, religion, or any other characteristic protected by law. We firmly believe in equal opportunities for all and strive to create a workplace where every individual can thrive and contribute their unique perspectives and talents. Discrimination of any form will not be tolerated in our recruitment process, and we are dedicated to fostering an environment that values diversity and promotes fairness and equity for all applicants. Join us in our mission to build a diverse and inclusive workforce where everyone can succeed.

GES - Global Experience Specialists in Birmingham is looking for an Exhibitor Relations Coordinator. Your role will involve managing exhibit graphics projects, coordinating client communications, and ensuring invoicing accuracy. You will work in a dynamic environment aimed at creating outstanding events. This position offers hybrid working options and various benefits including private medical insurance and paid training. The ideal candidate should be organized with strong project management skills and be comfortable handling multiple tasks.

GES - Global Experience Specialists is seeking a Congress Project Manager (Furniture) to join their team at Excel in London. This role focuses on liaising with clients and managing furniture projects, ensuring timely order processing and operational excellence. The ideal candidate will have exceptional project management skills and the ability to work closely with internal and external stakeholders. With opportunities for flexible working and competitive salary, this role emphasizes values of trust, responsibility, and excellence.

Job Details: Congress Project Manager - FurnitureFull details of the job. Congress Project Manager - Furniture VN1481 Permanent Are you ready to take your Project Management and Planning expertise to the next level? GES is seeking a dynamic and dedicated Congress Project Manager (Furniture) to join our Central Planning team based at the Excel in London. If you thrive in a fast-paced environment and have a passion for delivering exceptional service to clients worldwide, this is the opportunity for you! As a Congress Project Manager (Furniture) at GES, you will liaise at all levels with internal and external stakeholders to manage, recommend and implement processes pre-show, onsite and post-show. Working with the Furniture Planner, you will strive to be the GES furniture partner conduit and enforcer, working closely with GES furniture partner to ensure the quality, delivery, efficiency and product growth is stable and heightened. Main duties include but are not limited to: Be the main furniture project lead liaising with the client, Client Manager and GES Furniture Planner Main client liaison stakeholder ensuring accurate data entry of orders, delivery dates and times and communication to the GES Furniture Partner. Ensure all orders are processed on time in relation to each project plan. Communicate with internal and external stakeholders to ensure they are receiving the support to execute their furniture hire requirements as per agreed SLAs. To Liaise with the Furniture Planner to ensure all planned projects are loaded onto SOP, Clarity and Sage X3 (PO process). Liaising direct with our Congress clients, manage and forward plan all furniture orders for each event. To ensure stock levels within SOP are always correct. Work closely with the Furniture Team to ensure orders are efficiently processed and prepared. To provide administrative support to the Furniture Team when congresses are not within the operational schedule. To prepare and upload data to our pre-show and delivery platform Show Build Live to ensure onsite operational delivery excellence at all times. Assist onsite as required by the Furniture Planner. This may involve additional hours and weekend working. To provide revenue and statistical data as and when required for the Furniture Planner and Head of Central Planning To assist with the review process when challenges are met, effecting the deliverance of products and services, introducing best practices, coaching to quickly resolve the challenges on site as they occur and review ongoing processes. Reporting any recommendations back to the Furniture Planner Onsite audits to measure the SLA process is adhered and set objectives are met. Recommend solutions and review processes to both internal stakeholders and the GES Furniture Partner. This role will require some travel to our Birmingham Office at the NEC. At GES, we value innovation, excellence, and sustainability. As part of our team, you will play a key role in supporting our core values and sustainability initiatives. Who we are: GES is a global full-service provider for the exhibitions industry. We deliver extraordinary event experiences through partnership-driven productions. Our vision is to grow with our customers and create a truly sustainable future for events. Introducing innovative technology that opens opportunities for stakeholders to thrive. We want to ensure that the Events Industry continues to thrive in partnership with our people and planet. Our Values We deliver our vision by embedding our values throughout our business: Trust: Trust each other to always be honest and do what is right. Responsibility : Be responsible for our actions and deliver on our commitments. Understanding: People come first. Be understanding and compassionate. Excellence : Provide excellent service and execution Salary This role offers a competitive salary, dependent on experience. We operate a reward strategy based on our team members receiving a salary that best reflects their experience and skill level. Hours of work Normal working hours are Monday to Friday 8.30am - 5pm. On occasion you may be required to work evenings and weekends during busy periods to meet the demands of the business. Annual leave Our holiday entitlement is 25 days per annum (plus bank holidays and statutory public holidays). Development and Benefits At GES we look to equip you with the tools required for you to progress in your career with us. With plenty of internal opportunities to move within the business and the backing of line managers, progression is key to the business growing. Our benefits include but are not limited to: Hybrid and flexible working Private Medical insurance Life Insurance Team days Paid training Paid Volunteering days Equal Opportunities In compliance with our commitment to diversity and inclusivity, we actively encourage applications from all qualified individuals regardless of age, race, ethnicity, gender, sexual orientation, disability, religion, or any other characteristic protected by law. We firmly believe in equal opportunities for all and strive to create a workplace where every individual can thrive and contribute their unique perspectives and talents. Discrimination of any form will not be tolerated in our recruitment process, and we are dedicated to fostering an environment that values diversity and promotes fairness and equity for all applicants. Join us in our mission to build a diverse and inclusive workforce where everyone can succeed.