Halfords Group PLC is seeking a Service Assurance Manager to oversee supplier relationships and contract management, ensuring performance aligns with KPIs. The role requires strong commercial experience and excellent communication skills, as you'll collaborate with internal teams and manage multiple supplier relationships. Located in Redditch, Worcestershire, this hybrid role offers a competitive salary and benefits including a car allowance and employee discounts.
19/06/2026
Full time
Halfords Group PLC is seeking a Service Assurance Manager to oversee supplier relationships and contract management, ensuring performance aligns with KPIs. The role requires strong commercial experience and excellent communication skills, as you'll collaborate with internal teams and manage multiple supplier relationships. Located in Redditch, Worcestershire, this hybrid role offers a competitive salary and benefits including a car allowance and employee discounts.
Service Assurance Manager - Retail & Customer Apply now Job no: 564971 Work type: Full time Site: Redditch Categories: IT Location: Worcestershire Salary: Competitive salary + Car allowance Business Area: Halfords Support Centre About us Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We're a place for co creators: people who want to make a real impact, take ownership and be part of something that's still evolving. Technology at Halfords is at a turning point. We're modernising our foundations, sharpening our delivery, and ensuring every technology decision is connected to real commercial and customer outcomes. We're looking for people who act as trusted advisors to the business, take end to end accountability for outcomes, and can balance pace with long term architectural integrity. Innovation here means practical, scalable solutions, not ideas that stay on whiteboards. About the role As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. This is a heavily commercial role, centred on supplier and contract management across a significant partner landscape, where you'll own relationships, hold partners to account, and ensure we're getting genuine value, innovation, and delivery against agreed KPIs. Day to day, you'll manage contracts, lead supplier reviews, and assess whether we have the right scale and shape of supply base to support what we're trying to achieve. You'll ensure spend is properly aligned to cost centres and investment boards, support audit and governance activity, and work with the risk team on enterprise risk. This is a high influence role joining at a crucial moment as Halfords makes a significant push to modernise its technology organisation. There's real appetite from leadership to improve governance and supplier performance, and there's plenty to manage and put right, so you'll need to be comfortable rolling your sleeves up and operating with some ambiguity. If you're commercially sharp, confident at any level of conversation, and motivated by making a tangible difference to how a major retailer manages its technology partnerships, this could be the role for you. Key responsibilities Own the quality and performance of technology supplier and partner relationships, ensuring services are delivered against contracted KPIs and that partners are innovating and adding value Lead commercial and contract management activity across the partner landscape, including contract negotiation, renewals, and ensuring obligations are clearly understood and met on both sides Assess the supplier and partner landscape to ensure the organisation has the right partners at the right scale, identifying consolidation or rationalisation opportunities where appropriate Ensure all technology spend is aligned to approved cost centres and investment boards, supporting financial budget planning and maintaining visibility of committed and forecast expenditure Support audit and governance activity, working alongside the risk team to ensure enterprise risk is identified, owned, and managed appropriately Operate within a squad focused model, taking clear accountability across specific partnerships and service areas through a defined RACI structure Maintain service performance reporting, providing transparent insight into availability, reliability, and operational risk across critical business systems Collaborate with Service Experience Leads and internal teams to ensure operational insight informs service reviews and improvement activity About you Strong, demonstrable commercial experience in a supplier or partner management environment, including contract negotiation, commercial governance, and the ability to read and interpret complex contracts Experience working within or alongside audit and governance processes, with an understanding of risk management frameworks Confident communicator who can engage credibly at any level, from technical teams to exec stakeholders, and hold suppliers to account with clarity and professionalism Comfortable working across a broad and complex supplier landscape, with the organisational skills to manage multiple relationships and priorities simultaneously A working understanding of technology and how enterprise systems operate, sufficient to have meaningful conversations with partners and internal teams without needing to be hands on technically Background in supplier / service management, service assurance, or technology operations within a complex enterprise environment Experience in retail, omnichannel, or 24/7 operational environments is advantageous, as is familiarity with ITSM platforms such as ServiceNow Comfortable with ambiguity and able to operate effectively in an environment where not everything is defined yet. This is a role that rewards initiative and effort A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working with a blend of working in our Support Centre and from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. Note Hybrid working policy - this position will be based 3 days per week at our support centre in Redditch, West Midlands.
19/06/2026
Full time
Service Assurance Manager - Retail & Customer Apply now Job no: 564971 Work type: Full time Site: Redditch Categories: IT Location: Worcestershire Salary: Competitive salary + Car allowance Business Area: Halfords Support Centre About us Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We're a place for co creators: people who want to make a real impact, take ownership and be part of something that's still evolving. Technology at Halfords is at a turning point. We're modernising our foundations, sharpening our delivery, and ensuring every technology decision is connected to real commercial and customer outcomes. We're looking for people who act as trusted advisors to the business, take end to end accountability for outcomes, and can balance pace with long term architectural integrity. Innovation here means practical, scalable solutions, not ideas that stay on whiteboards. About the role As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. This is a heavily commercial role, centred on supplier and contract management across a significant partner landscape, where you'll own relationships, hold partners to account, and ensure we're getting genuine value, innovation, and delivery against agreed KPIs. Day to day, you'll manage contracts, lead supplier reviews, and assess whether we have the right scale and shape of supply base to support what we're trying to achieve. You'll ensure spend is properly aligned to cost centres and investment boards, support audit and governance activity, and work with the risk team on enterprise risk. This is a high influence role joining at a crucial moment as Halfords makes a significant push to modernise its technology organisation. There's real appetite from leadership to improve governance and supplier performance, and there's plenty to manage and put right, so you'll need to be comfortable rolling your sleeves up and operating with some ambiguity. If you're commercially sharp, confident at any level of conversation, and motivated by making a tangible difference to how a major retailer manages its technology partnerships, this could be the role for you. Key responsibilities Own the quality and performance of technology supplier and partner relationships, ensuring services are delivered against contracted KPIs and that partners are innovating and adding value Lead commercial and contract management activity across the partner landscape, including contract negotiation, renewals, and ensuring obligations are clearly understood and met on both sides Assess the supplier and partner landscape to ensure the organisation has the right partners at the right scale, identifying consolidation or rationalisation opportunities where appropriate Ensure all technology spend is aligned to approved cost centres and investment boards, supporting financial budget planning and maintaining visibility of committed and forecast expenditure Support audit and governance activity, working alongside the risk team to ensure enterprise risk is identified, owned, and managed appropriately Operate within a squad focused model, taking clear accountability across specific partnerships and service areas through a defined RACI structure Maintain service performance reporting, providing transparent insight into availability, reliability, and operational risk across critical business systems Collaborate with Service Experience Leads and internal teams to ensure operational insight informs service reviews and improvement activity About you Strong, demonstrable commercial experience in a supplier or partner management environment, including contract negotiation, commercial governance, and the ability to read and interpret complex contracts Experience working within or alongside audit and governance processes, with an understanding of risk management frameworks Confident communicator who can engage credibly at any level, from technical teams to exec stakeholders, and hold suppliers to account with clarity and professionalism Comfortable working across a broad and complex supplier landscape, with the organisational skills to manage multiple relationships and priorities simultaneously A working understanding of technology and how enterprise systems operate, sufficient to have meaningful conversations with partners and internal teams without needing to be hands on technically Background in supplier / service management, service assurance, or technology operations within a complex enterprise environment Experience in retail, omnichannel, or 24/7 operational environments is advantageous, as is familiarity with ITSM platforms such as ServiceNow Comfortable with ambiguity and able to operate effectively in an environment where not everything is defined yet. This is a role that rewards initiative and effort A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working with a blend of working in our Support Centre and from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. Note Hybrid working policy - this position will be based 3 days per week at our support centre in Redditch, West Midlands.
Job no: 564968 Work type: Full time Site: Redditch Categories: IT Location: Worcestershire Salary: Competitive salary + Car allowance Business Area: Halfords Support Centre About us Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We're a place for cocreators: people who want to make a real impact, take ownership and be part of something that's still evolving. Technology at Halfords is at a turning point. We're modernising our foundations, sharpening our delivery, and ensuring every technology decision is connected to real commercial and customer outcomes. We're looking for people who act as trusted advisors to the business, take end-to-end accountability for outcomes, and can balance pace with long-term architectural integrity. Innovation here means practical, scalable solutions, not ideas that stay on whiteboards. Halfords operates a hybrid working policy - this position will be based 3 days per week at our support centre in Redditch, West Midlands. About the role As Information Security GRC Lead within our Technology Information Security function, you'll own the governance, risk, and compliance capability for the organisation end to end. It's a key role within the function where you'll be responsible for ensuring security risks are understood and managed at the right level, compliance obligations are met without becoming a drag on delivery, and decision-makers have what they need to act with confidence. Day to day, you'll maintain the security policy framework, own the technology and cyber risk register, and lead PCI DSS Level 4 and Cyber Essentials Plus assurance and audit coordination. You'll independently assess and challenge technical security controls from technology teams and third-party suppliers, coordinate internal audits and UK GDPR reviews, and deliver clear compliance reporting to Technology Leadership and the Board. This role requires genuine technical credibility alongside strong governance instincts. You'll need to be equally comfortable challenging a control gap with an engineering team as presenting compliance status to an audit committee. If you want to own a GRC function with real organisational reach, this is a strong platform to do it from. Key responsibilities Own the information security GRC function, maintaining the security policy framework, standards, and supporting procedures, ensuring policies are current, risk based, and practically adoptable without creating unnecessary friction Lead information security risk management, owning the technology and cyber risk register, driving risk ownership across the organisation, and providing clear risk based recommendations to support senior decision making Independently assess and validate technical security controls and evidence provided by technology teams and third party suppliers, challenging where controls are insufficient and forming clear, documented risk conclusions Own PCI DSS Level 4 assurance and audit coordination, managing evidence collection, engaging with assessors, tracking remediation to closure, and maintaining continuous audit readiness Own Cyber Essentials Plus certification, managing the assessment process and ensuring controls remain compliant between certification cycles Coordinate internal information security audits and UK GDPR technical control assurance, managing evidence collection, stakeholder engagement, and remediation tracking Manage third party security assurance, maintaining a supplier security risk framework and ensuring third party controls meet the organisation's standards Deliver clear, decision ready reporting on GRC posture, audit outcomes, and compliance status to Technology Leadership and the Board and Audit and Risk Committee where required Own the security training and awareness programme, including planning and executing campaigns and driving continuous improvement in colleague awareness About you Proven experience leading an information security GRC function, owning policy frameworks, risk registers, audit coordination, and compliance assurance in a complex technology environment Strong technical credibility, with the ability to independently assess and challenge technical security controls across cloud, identity, endpoints, networks, and applications without owning those controls directly Hands on experience managing PCI DSS compliance obligations, including evidence management, assessor engagement, gap remediation, and maintaining continuous audit readiness Experience managing Cyber Essentials Plus certification processes, including scoping, evidence collection, and control validation Proven experience managing information security risk registers, driving risk ownership, and articulating risk clearly to senior and non technical stakeholders Strong written and verbal communication skills, able to produce clear, concise reporting for technical, business, and audit audiences as well as plan and deliver awareness material Experience in UK retail, omnichannel, or customer facing technology environments with payment card and data protection obligations would be an advantage Relevant certifications such as CISSP, CISM, CISA, or CRISC are desirable, though equivalent demonstrable experience in security governance, risk, and compliance is equally welcome A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working with a blend of working in our Support Centre and from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. Halfords operates a hybrid working policy - this position will be based 3 days per week at our support centre in Redditch, West Midlands.
18/06/2026
Full time
Job no: 564968 Work type: Full time Site: Redditch Categories: IT Location: Worcestershire Salary: Competitive salary + Car allowance Business Area: Halfords Support Centre About us Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We're a place for cocreators: people who want to make a real impact, take ownership and be part of something that's still evolving. Technology at Halfords is at a turning point. We're modernising our foundations, sharpening our delivery, and ensuring every technology decision is connected to real commercial and customer outcomes. We're looking for people who act as trusted advisors to the business, take end-to-end accountability for outcomes, and can balance pace with long-term architectural integrity. Innovation here means practical, scalable solutions, not ideas that stay on whiteboards. Halfords operates a hybrid working policy - this position will be based 3 days per week at our support centre in Redditch, West Midlands. About the role As Information Security GRC Lead within our Technology Information Security function, you'll own the governance, risk, and compliance capability for the organisation end to end. It's a key role within the function where you'll be responsible for ensuring security risks are understood and managed at the right level, compliance obligations are met without becoming a drag on delivery, and decision-makers have what they need to act with confidence. Day to day, you'll maintain the security policy framework, own the technology and cyber risk register, and lead PCI DSS Level 4 and Cyber Essentials Plus assurance and audit coordination. You'll independently assess and challenge technical security controls from technology teams and third-party suppliers, coordinate internal audits and UK GDPR reviews, and deliver clear compliance reporting to Technology Leadership and the Board. This role requires genuine technical credibility alongside strong governance instincts. You'll need to be equally comfortable challenging a control gap with an engineering team as presenting compliance status to an audit committee. If you want to own a GRC function with real organisational reach, this is a strong platform to do it from. Key responsibilities Own the information security GRC function, maintaining the security policy framework, standards, and supporting procedures, ensuring policies are current, risk based, and practically adoptable without creating unnecessary friction Lead information security risk management, owning the technology and cyber risk register, driving risk ownership across the organisation, and providing clear risk based recommendations to support senior decision making Independently assess and validate technical security controls and evidence provided by technology teams and third party suppliers, challenging where controls are insufficient and forming clear, documented risk conclusions Own PCI DSS Level 4 assurance and audit coordination, managing evidence collection, engaging with assessors, tracking remediation to closure, and maintaining continuous audit readiness Own Cyber Essentials Plus certification, managing the assessment process and ensuring controls remain compliant between certification cycles Coordinate internal information security audits and UK GDPR technical control assurance, managing evidence collection, stakeholder engagement, and remediation tracking Manage third party security assurance, maintaining a supplier security risk framework and ensuring third party controls meet the organisation's standards Deliver clear, decision ready reporting on GRC posture, audit outcomes, and compliance status to Technology Leadership and the Board and Audit and Risk Committee where required Own the security training and awareness programme, including planning and executing campaigns and driving continuous improvement in colleague awareness About you Proven experience leading an information security GRC function, owning policy frameworks, risk registers, audit coordination, and compliance assurance in a complex technology environment Strong technical credibility, with the ability to independently assess and challenge technical security controls across cloud, identity, endpoints, networks, and applications without owning those controls directly Hands on experience managing PCI DSS compliance obligations, including evidence management, assessor engagement, gap remediation, and maintaining continuous audit readiness Experience managing Cyber Essentials Plus certification processes, including scoping, evidence collection, and control validation Proven experience managing information security risk registers, driving risk ownership, and articulating risk clearly to senior and non technical stakeholders Strong written and verbal communication skills, able to produce clear, concise reporting for technical, business, and audit audiences as well as plan and deliver awareness material Experience in UK retail, omnichannel, or customer facing technology environments with payment card and data protection obligations would be an advantage Relevant certifications such as CISSP, CISM, CISA, or CRISC are desirable, though equivalent demonstrable experience in security governance, risk, and compliance is equally welcome A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working with a blend of working in our Support Centre and from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. Halfords operates a hybrid working policy - this position will be based 3 days per week at our support centre in Redditch, West Midlands.
Halfords Group PLC is looking for an Information Security GRC Lead in Redditch. This full-time position involves owning the governance, risk, and compliance capabilities for the organization. Responsibilities include managing security policies, leading audit coordination for PCI DSS and Cyber Essentials Plus, and delivering clear compliance reporting to senior leaders. Candidates should have proven experience in information security governance, strong technical credibility, and excellent communication skills. The role supports hybrid working arrangements.
18/06/2026
Full time
Halfords Group PLC is looking for an Information Security GRC Lead in Redditch. This full-time position involves owning the governance, risk, and compliance capabilities for the organization. Responsibilities include managing security policies, leading audit coordination for PCI DSS and Cyber Essentials Plus, and delivering clear compliance reporting to senior leaders. Candidates should have proven experience in information security governance, strong technical credibility, and excellent communication skills. The role supports hybrid working arrangements.
Halfords Group PLC is seeking a Third-Party Network Manager to develop and oversee external service providers across the UK. You will ensure compliance and effective operational standards while fostering strong relationships. The ideal candidate will possess strong negotiation skills, a solid understanding of third-party networks, and a full UK driving license. The role includes benefits such as a competitive salary, annual bonus scheme, pension, and employee discounts across Halfords products.
17/06/2026
Full time
Halfords Group PLC is seeking a Third-Party Network Manager to develop and oversee external service providers across the UK. You will ensure compliance and effective operational standards while fostering strong relationships. The ideal candidate will possess strong negotiation skills, a solid understanding of third-party networks, and a full UK driving license. The role includes benefits such as a competitive salary, annual bonus scheme, pension, and employee discounts across Halfords products.
Halfords Group PLC is looking for a Finance Data Analyst to enhance financial data processes at their Support Centre in Redditch. This role emphasizes collaboration, reporting accuracy, and transformative data practices. Candidates should possess strong analytical skills, particularly with Power BI and data analysis. Offering a competitive salary and benefits, including hybrid working options, ongoing professional development, and supportive resources, this role is ideal for candidates ready to make a significant impact in a vibrant team environment.
16/06/2026
Full time
Halfords Group PLC is looking for a Finance Data Analyst to enhance financial data processes at their Support Centre in Redditch. This role emphasizes collaboration, reporting accuracy, and transformative data practices. Candidates should possess strong analytical skills, particularly with Power BI and data analysis. Offering a competitive salary and benefits, including hybrid working options, ongoing professional development, and supportive resources, this role is ideal for candidates ready to make a significant impact in a vibrant team environment.
Apply now Job no: 565136 Work type: Full time Site: Redditch Categories: Data and Analytics Location: Worcestershire Salary: Competitive + Car Allowance Business Area: Halfords Support Centre About us Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We're a place for cocreators: people who want to make a real impact, take ownership and be part of something that's still evolving. Technology at Halfords is at a turning point. We're modernising our foundations, sharpening our delivery, and ensuring every technology decision is connected to real commercial and customer outcomes. We're looking for people who act as trusted advisors to the business, take end-to-end accountability for outcomes, and can balance pace with long-term architectural integrity. Innovation here means practical, scalable solutions, not ideas that stay on whiteboards. Halfords operates a hybrid working policy - this position will be based 3 days per week at our support centre in Redditch, West Midlands. About the role As Automation Platform Lead within our Technology Architecture function, you'll take ownership of how automation is adopted, governed, and scaled across the business. Reporting to the Head of Platform Engineering, your primary focus will be Microsoft Power Platform, building out a Centre of Excellence that gives the organisation a structured, sustainable way to identify automation opportunities and turn them into solutions that actually deliver operational and commercial value. Day to day, you'll work with business teams and delivery squads to identify where automation can make a genuine difference, develop the standards and reusable components that make adoption safe and scalable, and provide coaching and hands-on support through Power Platform surgeries and community engagement. You'll also work closely with Architecture and Platform Engineering to ensure automation capabilities evolve in line with the broader platform strategy and enterprise architecture principles. This is a role for someone who combines solid Power Platform expertise with the stakeholder skills to champion automation adoption across a complex organisation. If you enjoy translating business problems into practical automated solutions, building capability in others, and connecting technology to measurable outcomes, there's real scope here to establish something that grows with the business. Key responsibilities Define and lead the enterprise automation capability, establishing the vision, roadmap, and governance model for automation across the organisation Own the Power Platform Centre of Excellence, developing standards, reusable components, and best practices that enable the safe and scalable adoption of Power Apps, Power Automate, Power BI, and related services Engage with business teams to identify high-value automation opportunities, supporting the design of solutions that reduce manual effort and improve operational outcomes Establish automation governance and standards, ensuring solutions are secure, maintainable, and aligned with enterprise architecture principles and security policies Provide technical leadership and oversight for automation initiatives, ensuring solutions are built using appropriate patterns and integrated effectively with enterprise systems Coach and enable delivery teams and citizen developers through Power Platform surgeries, training sessions, and internal community engagement Identify emerging automation technologies and approaches that could enhance productivity and support broader business transformation About you Demonstrable experience designing and delivering automation solutions in enterprise environments, with strong technical knowledge of Microsoft Power Platform including Power Apps, Power Automate, and Power BI Experience establishing or contributing to a Power Platform Centre of Excellence or equivalent automation governance capability Proven ability to identify automation opportunities within business processes and translate them into practical, value-driven solutions Experience developing automation standards, governance practices, and reusable components to ensure solutions are scalable and maintainable over timeStrong stakeholder engagement skills, comfortable working with business teams and technical leaders to drive adoption and articulate the value of automation clearly Able to coach and enable both business users and technical teams to use automation technologies effectively and with confidence Familiarity with RPA, low-code platforms, or enterprise integration patterns is a bonus, as is experience with Microsoft Azure services or working in retail or operationally complex environments A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working with a blend of working in our Support Centre and from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. Equal Opportunity Employment We are an equal opportunities employer and welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
09/06/2026
Full time
Apply now Job no: 565136 Work type: Full time Site: Redditch Categories: Data and Analytics Location: Worcestershire Salary: Competitive + Car Allowance Business Area: Halfords Support Centre About us Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We're a place for cocreators: people who want to make a real impact, take ownership and be part of something that's still evolving. Technology at Halfords is at a turning point. We're modernising our foundations, sharpening our delivery, and ensuring every technology decision is connected to real commercial and customer outcomes. We're looking for people who act as trusted advisors to the business, take end-to-end accountability for outcomes, and can balance pace with long-term architectural integrity. Innovation here means practical, scalable solutions, not ideas that stay on whiteboards. Halfords operates a hybrid working policy - this position will be based 3 days per week at our support centre in Redditch, West Midlands. About the role As Automation Platform Lead within our Technology Architecture function, you'll take ownership of how automation is adopted, governed, and scaled across the business. Reporting to the Head of Platform Engineering, your primary focus will be Microsoft Power Platform, building out a Centre of Excellence that gives the organisation a structured, sustainable way to identify automation opportunities and turn them into solutions that actually deliver operational and commercial value. Day to day, you'll work with business teams and delivery squads to identify where automation can make a genuine difference, develop the standards and reusable components that make adoption safe and scalable, and provide coaching and hands-on support through Power Platform surgeries and community engagement. You'll also work closely with Architecture and Platform Engineering to ensure automation capabilities evolve in line with the broader platform strategy and enterprise architecture principles. This is a role for someone who combines solid Power Platform expertise with the stakeholder skills to champion automation adoption across a complex organisation. If you enjoy translating business problems into practical automated solutions, building capability in others, and connecting technology to measurable outcomes, there's real scope here to establish something that grows with the business. Key responsibilities Define and lead the enterprise automation capability, establishing the vision, roadmap, and governance model for automation across the organisation Own the Power Platform Centre of Excellence, developing standards, reusable components, and best practices that enable the safe and scalable adoption of Power Apps, Power Automate, Power BI, and related services Engage with business teams to identify high-value automation opportunities, supporting the design of solutions that reduce manual effort and improve operational outcomes Establish automation governance and standards, ensuring solutions are secure, maintainable, and aligned with enterprise architecture principles and security policies Provide technical leadership and oversight for automation initiatives, ensuring solutions are built using appropriate patterns and integrated effectively with enterprise systems Coach and enable delivery teams and citizen developers through Power Platform surgeries, training sessions, and internal community engagement Identify emerging automation technologies and approaches that could enhance productivity and support broader business transformation About you Demonstrable experience designing and delivering automation solutions in enterprise environments, with strong technical knowledge of Microsoft Power Platform including Power Apps, Power Automate, and Power BI Experience establishing or contributing to a Power Platform Centre of Excellence or equivalent automation governance capability Proven ability to identify automation opportunities within business processes and translate them into practical, value-driven solutions Experience developing automation standards, governance practices, and reusable components to ensure solutions are scalable and maintainable over timeStrong stakeholder engagement skills, comfortable working with business teams and technical leaders to drive adoption and articulate the value of automation clearly Able to coach and enable both business users and technical teams to use automation technologies effectively and with confidence Familiarity with RPA, low-code platforms, or enterprise integration patterns is a bonus, as is experience with Microsoft Azure services or working in retail or operationally complex environments A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working with a blend of working in our Support Centre and from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. Equal Opportunity Employment We are an equal opportunities employer and welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Halfords Group PLC is seeking an Automation Platform Lead to spearhead the adoption of automation through the Microsoft Power Platform at their Redditch support centre. This role offers hybrid working 3 days a week on-site and involves developing automation standards and engaging with teams to implement solutions that drive operational value. The successful candidate should have demonstrable experience with Power Platform and strong stakeholder engagement skills. Attractive benefits including a competitive salary, car allowance, and employee discounts are offered.
08/06/2026
Full time
Halfords Group PLC is seeking an Automation Platform Lead to spearhead the adoption of automation through the Microsoft Power Platform at their Redditch support centre. This role offers hybrid working 3 days a week on-site and involves developing automation standards and engaging with teams to implement solutions that drive operational value. The successful candidate should have demonstrable experience with Power Platform and strong stakeholder engagement skills. Attractive benefits including a competitive salary, car allowance, and employee discounts are offered.
Halfords Group PLC is seeking a Health & Safety Data Administrator in Redditch for a 12-month fixed-term contract. You will provide administrative and technical support, focusing on Body Worn Cameras while ensuring compliance with health and safety policies. The ideal candidate will have strong organizational skills, a background in health and safety, and experience with Microsoft Office. The role includes hybrid working, 3 days on-site and 2 days remote.
31/05/2026
Full time
Halfords Group PLC is seeking a Health & Safety Data Administrator in Redditch for a 12-month fixed-term contract. You will provide administrative and technical support, focusing on Body Worn Cameras while ensuring compliance with health and safety policies. The ideal candidate will have strong organizational skills, a background in health and safety, and experience with Microsoft Office. The role includes hybrid working, 3 days on-site and 2 days remote.
Apply now Job no: 564963 Work type: Full time Site: Redditch Categories: IT Location: Worcestershire Salary: Competitive salary + Car allowance Business Area: Halfords Support Centre About us Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We're a place for cocreators: people who want to make a real impact, take ownership and be part of something that's still evolving. Technology at Halfords is at a turning point. We're modernising our foundations, sharpening our delivery, and ensuring every technology decision is connected to real commercial and customer outcomes. We're looking for people who act as trusted advisors to the business, take end-to-end accountability for outcomes, and can balance pace with long term architectural integrity. Innovation here means practical, scalable solutions, not ideas that stay on whiteboards. Halfords operates a hybrid working policy - this position will be based 3 days per week at our support centre in Redditch, West Midlands. About the role As Data Architect within our Technology Architecture function, you will be the enterprise authority for data architecture at Halfords. This is a brand new role at a pivotal point in our data journey, created to bring strategic direction, standards and architectural governance to a capability that is becoming central to our customer, commercial and operational ambitions. You will define and govern the enterprise data architecture strategy, chair the Data Design Authority and set the guardrails for how data is modelled, integrated, governed and used across the organisation. With major programmes such as Customer Data Platform and ERP ahead, this is a genuine opportunity to shape the foundations of Halfords' future data estate rather than inherit someone else's blueprint. Day to day, you will provide authoritative direction across Microsoft Fabric, Data Lake, Databricks, Informatica MDM and Salesforce Data Cloud, working closely with the Director of Data & Analytics, delivery portfolios, the Platform Architect - Data and the Head of Data Governance. You will help ensure that data architecture standards are not just written down, but embedded into the way teams design, govern and deliver data solutions. This is a genuine build and shape opportunity: the foundations are being modernised, the ambition is clear and you will have the mandate to create the standards, governance and architecture needed for data to become a core enterprise capability at Halfords. Key responsibilities Define and own the enterprise data architecture strategy, principles, and roadmap, ensuring a coherent target state across analytics, operational, and customer data domains Chair and lead the Data Design Authority, providing architectural decision making, assurance, and risk management across data initiatives Provide architectural guardrails and technical direction to the Director of Data and Analytics and associated delivery teams, ensuring solutions align to enterprise standards across Azure Fabric, Data Lake, Databricks, Informatica MDM, and Salesforce Data Cloud Lead the architectural design and governance of the key technology and data programmes, bringing proper structure and ownership to this area of the function Drive adoption of modern cloud native data practices, embedding DataOps, automation, and CI/CD approaches to improve resilience, scalability, and delivery pace Ensure security, privacy, and regulatory compliance is embedded by design across all enterprise data architecture patterns and platform capabilities Line manage the Platform Architect for Data, working in close partnership with the Head of Data Governance to ensure architectural standards are embedded in practice About you Demonstrable experience defining and governing enterprise data architecture within a complex, multi domain organisation, with strong hands on Databricks and Azure stack experience is essential Proven track record shaping and implementing data architectures on Microsoft Azure data platforms, including Fabric, Data Lake, and Databricks Deep expertise in data modelling, enterprise integration patterns, and master data management, including platforms such as Informatica MDM and Salesforce Data Cloud Experience establishing and leading architectural governance forums or design authorities, with the confidence to set standards and hold teams to them Demonstrated leadership capability, including line management and development of architecture or platform specialists Able to translate complex data architecture into clear commercial outcomes, influencing senior stakeholders and supporting strategic investment decisions Comfortable working in an environment that isn't yet fully formed, with the initiative to build something well from the ground up A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working with a blend of working in our Support Centre and from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. Equal opportunities statement Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
30/05/2026
Full time
Apply now Job no: 564963 Work type: Full time Site: Redditch Categories: IT Location: Worcestershire Salary: Competitive salary + Car allowance Business Area: Halfords Support Centre About us Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We're a place for cocreators: people who want to make a real impact, take ownership and be part of something that's still evolving. Technology at Halfords is at a turning point. We're modernising our foundations, sharpening our delivery, and ensuring every technology decision is connected to real commercial and customer outcomes. We're looking for people who act as trusted advisors to the business, take end-to-end accountability for outcomes, and can balance pace with long term architectural integrity. Innovation here means practical, scalable solutions, not ideas that stay on whiteboards. Halfords operates a hybrid working policy - this position will be based 3 days per week at our support centre in Redditch, West Midlands. About the role As Data Architect within our Technology Architecture function, you will be the enterprise authority for data architecture at Halfords. This is a brand new role at a pivotal point in our data journey, created to bring strategic direction, standards and architectural governance to a capability that is becoming central to our customer, commercial and operational ambitions. You will define and govern the enterprise data architecture strategy, chair the Data Design Authority and set the guardrails for how data is modelled, integrated, governed and used across the organisation. With major programmes such as Customer Data Platform and ERP ahead, this is a genuine opportunity to shape the foundations of Halfords' future data estate rather than inherit someone else's blueprint. Day to day, you will provide authoritative direction across Microsoft Fabric, Data Lake, Databricks, Informatica MDM and Salesforce Data Cloud, working closely with the Director of Data & Analytics, delivery portfolios, the Platform Architect - Data and the Head of Data Governance. You will help ensure that data architecture standards are not just written down, but embedded into the way teams design, govern and deliver data solutions. This is a genuine build and shape opportunity: the foundations are being modernised, the ambition is clear and you will have the mandate to create the standards, governance and architecture needed for data to become a core enterprise capability at Halfords. Key responsibilities Define and own the enterprise data architecture strategy, principles, and roadmap, ensuring a coherent target state across analytics, operational, and customer data domains Chair and lead the Data Design Authority, providing architectural decision making, assurance, and risk management across data initiatives Provide architectural guardrails and technical direction to the Director of Data and Analytics and associated delivery teams, ensuring solutions align to enterprise standards across Azure Fabric, Data Lake, Databricks, Informatica MDM, and Salesforce Data Cloud Lead the architectural design and governance of the key technology and data programmes, bringing proper structure and ownership to this area of the function Drive adoption of modern cloud native data practices, embedding DataOps, automation, and CI/CD approaches to improve resilience, scalability, and delivery pace Ensure security, privacy, and regulatory compliance is embedded by design across all enterprise data architecture patterns and platform capabilities Line manage the Platform Architect for Data, working in close partnership with the Head of Data Governance to ensure architectural standards are embedded in practice About you Demonstrable experience defining and governing enterprise data architecture within a complex, multi domain organisation, with strong hands on Databricks and Azure stack experience is essential Proven track record shaping and implementing data architectures on Microsoft Azure data platforms, including Fabric, Data Lake, and Databricks Deep expertise in data modelling, enterprise integration patterns, and master data management, including platforms such as Informatica MDM and Salesforce Data Cloud Experience establishing and leading architectural governance forums or design authorities, with the confidence to set standards and hold teams to them Demonstrated leadership capability, including line management and development of architecture or platform specialists Able to translate complex data architecture into clear commercial outcomes, influencing senior stakeholders and supporting strategic investment decisions Comfortable working in an environment that isn't yet fully formed, with the initiative to build something well from the ground up A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working with a blend of working in our Support Centre and from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. Equal opportunities statement Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.