OA

OA is seeking an IT Support candidate to join a client in Borehamwood. This role requires managing support chats, calls, and emails, serving as the first point of contact for technical support. Responsibilities include logging IT issues, configuring hardware and software, and assisting new starters. Applicants should have experience in a technical support environment and excellent problem-solving skills. The working hours are from 9am to 5:30pm, Monday to Friday, with potential flexibility. .

A staffing agency in the Liverpool City Region is seeking a part-time Account Manager to manage client relationships and candidate recruitment. You will pre-screen candidates, monitor attendance, and achieve KPIs to support client delivery. The ideal candidate will have experience in account management, excellent organizational skills, and a keen attention to detail. A valid driver's license and personal vehicle are required for this position.

Hours: Part Time Monday - Friday (Approx. 25 hours) We are looking for an Account Manager that can work independently in managing our clients' site, the candidates on site and resourcing for new candidates. What you will get up to as an On-Site Account Manager: Pre-screen candidates to ensure quality and suitability Achieve KPIs to support both client delivery and candidate development Conduct registrations and complete associated testing to build strong talent pools Support workers into sustainable, long-term employment Monitor and manage attendance and timekeeping Attend client review meetings, providing insight into the current recruitment market Build and maintain long-term client relationships, including sharing forecasts and workforce planning Develop creative ideas around candidate attraction and incentives to encourage positive behaviours Complete weekly payroll accurately and on time Participate in regular team calls and contribute to wider team objectives What we would like from an Account Manager: Experience as either Account Manager or Account Coordinator desired Time management skills with the ability to prioritise effectively Good listener Able to think outside the box Organisational skillsAbility to plan ahead High attention to detail and accuracy You are also required to drive and have your own car for this position.

Contact: , OA is currently seeking an IT Support candidate to join our client in the Borehamwood area. This role will require an individual to manage support chats, calls & emails as well as being the first point of contact for technical support requests. Location: Borehamwood, Hertfordshire Hours: 9am to 5:30pm Monday to Friday - there could be some flexibility on this. Contract: Temp or Contract (to be discussed at telephone interview stage). Qualifications Proven experience in a helpdesk or technical support environment - knowledge of Google Workspace An individual who is a keen problem solver with a passion for excellent customer service Excellent troubleshooting abilities Ability to work independently as well as in a team Create processes, ability to monitor IT equipment and maintain documentation Duties Logging & resolving all IT issues in agreed time frame Installing and configuring computer hardware, software, printers etc. Invetigate software and hardware faults/issues Monitor & maintain all IT equipment Build & manage relationships with all departments as well as suppliers Set up new starters and train new staff Work on various ad-hoc projects