Open Partners

Open Partners is seeking a Client Associate Partner to work in Manchester with a hybrid model. The role demands delivering on client expectations and managing account performance while building strong personal relationships with clients. The ideal candidate will possess 2-5+ years of experience in client relationship management and project management. They must be proactive, approachable, and have a positive attitude towards tasks. Experience in the travel industry is desirable.

A marketing agency in Manchester is seeking an Influencer & Creator Management Associate to lead and grow influencer campaigns. The ideal candidate will have over 4 years of experience in influencer marketing, strong communication skills, and a deep understanding of creator culture. Responsibilities include managing the entire lifecycle of influencer campaigns, negotiating contracts, and analyzing performance metrics. This role offers a hybrid working environment and a permanent contract, making it an exciting opportunity for someone passionate about creativity and strategy.

Overview: We're looking for a Influencer & Creator Management Associate to lead and grow the influencer and creator proposition for our clients. You will be responsible for developing and executing innovative, creator-first strategies that deliver impact across paid and organic channels. With a deep understanding of influencer marketing, content performance, and creator partnerships, you'll work at the intersection of culture, community, and commerce to help brands drive fame, engagement, and measurable outcomes. This is a pivotal role in our Social & Influencer team, where you'll work closely with creative, paid media, PR, content, and client teams to deliver integrated work. From strategy and sourcing to contracting, approvals, content delivery, and reporting, you'll own the end-to-end management of creator campaigns across multiple platforms. You'll report into the Social & Influencer Partner and collaborate with our design studio, client services, and project teams. Role Responsibilities Lead the day-to-day management and delivery of influencer and creator campaigns, from strategy and sourcing through to approvals, content delivery, amplification, and reporting. Build and nurture strong relationships with creators and talent agents to maintain a high-quality, diverse, and relevant network of partners. Negotiate and manage creator contracts, budgets, and approvals in collaboration with legal and client teams. Develop and pitch creator-first content strategies, ensuring alignment with client goals, brand tone, and campaign objectives. Identify the right creators based on audience insights, cultural alignment, and performance history - ensuring relevance across TikTok, Instagram, YouTube, and emerging platforms. Collaborate with paid social and creative teams to integrate creator content into paid amplification strategies, delivering performance-driven outcomes. Stay on top of platform trends, creator culture, and internet moments to proactively surface creative opportunities and talent recommendations. Work with the Social & Influencer Partner to develop scalable creator-led campaign frameworks and reusable models across clients. Contribute to influencer/creator reporting - analysing performance across metrics like engagement, reach, conversions, and sentiment. Guide creators through the briefing, creative direction, and feedback process - ensuring high-quality output and brand-safe delivery. Manage content calendars and timelines for creator-led campaigns across clients. Support the agency's ambition of delivering communications that are culturally relevant, performance-led, and creatively brave. Role Details Reports to: Social and Influencer Senior Partner Location: Manchester/Hybrid Hours / Days: 37.5 hours, over 5 days per week. Estimated Start Date: 1/04/2026 Contract basis: Permanent. To be successful in this role, you will: Have 4+ years of experience in influencer marketing, social media, or creator management - preferably within an agency or creative-led environment. Be confident and articulate when leading client conversations and championing creator strategies. Be well-versed in creator contracts, licensing, and usage rights. Be deeply immersed in social and creator culture - always spotting new trends, formats, and talent. Be passionate about creativity and storytelling, and confident giving creative feedback to creators and partners. Have strong organisational skills, able to manage multiple campaigns and relationships simultaneously. Be results-driven, with experience using data and insights to inform talent selection, creative iteration, and campaign optimisation. Have a strong and engaging communication style - comfortable presenting ideas internally and externally. Desirable qualifications and experience: Experience using influencer platforms like Tagger, CreatorIQ, or In Da Hash. Familiarity with CX tools like Sprout, Sprinklr, or Brandwatch for listening, performance, or engagement tracking. Ability to develop and present strategy decks, storyboards, and talent proposals. Experience working closely with PR, social media, paid media, or creative teams in an integrated agency setup. Understanding of social compliance, ASA/CAP guidelines, and brand safety considerations. A positive, flexible, and collaborative attitude, with the drive to push ideas and campaigns to the next level. Expectations for all Open Partners Employees: Follow our Employee Handbook Live by our values Smarter - Aim high, train hard, embrace next Faster - Learn fast, adapt fast, act fast Better - Think, say and do what's best

Client Leadership Team Overview: The Client Leadership Team at Open Partners is the heartbeat of our agency - driving strategic vision, integration and performance through close, high-impact relationships. We blend Media, Creative and Data into cohesive, growth-oriented roadmaps and set the tone for Smarter, Faster, Better across everything we do. This is a privileged team of top-tier talent with drive and ambition who partner with clients to drive true business value and define and demonstrate what Agency of Next means. Role Purpose The Client Partner is a central leadership role within the Client Leadership track, responsible for owning client relationships, leading strategy, and driving commercial growth. You are the day to day senior voice of Open Partners for your clients, shaping their marketing and business direction with consultancy grade clarity, foresight, and influence. You will lead integrated strategy across media, data and creative, deepen senior client relationships (including decision makers and emerging Champions), and own the commercial performance of your portfolio. Client Partners are expected to set the standard for how OP shows up: strategic, commercially minded, relationship led and relentlessly committed to excellence. This role is pivotal in defining the future of OP and demonstrating what Agency of Next means in practice - through transformational thinking, integrated planning, and meaningful growth impact. 1. Integrated Strategic Leadership Lead the development and deployment of Effectiveness Roadmaps, RISE strategies, Annual Plans and Business Reviews, ensuring alignment with client priorities and OP's consultancy vision. Own the creation and delivery of strategic narratives that integrate media, data and creative into a unified story that drives business outcomes. Proactively identify strategic opportunities and risks; bring clear, structured recommendations to influence long term direction. Lead client meetings with confidence, clarity and consultancy authority, setting the tone for cross discipline collaboration and strategic integration. Brief and partner with the Client Delivery Centre of Excellence to ensure output quality, alignment and operational excellence. Shape how cross functional teams collaborate and maintain standards across portfolios. Leads a high performing client team by setting strategic direction, ensuring clarity of roles and expectations, and creating the conditions for integrated excellence. 2. Commercial Acumen & Growth Own commercial performance for your client portfolio - including revenue, margin, forecasting and contract management. Identify and convert upsell, cross sell and expansion opportunities based on strategic needs and growth levers. Maintain 95% forecasting accuracy and ensure all scopes and commercials are aligned to roadmaps and strategic plans. Partner with Principals on multi year contracts or renegotiations; ensure commercial conversations are grounded in strategic value and demonstrable impact. Understand client business models deeply, connecting OP's work to commercial KPIs, financial outcomes, and long term value creation. 3) Relationship & Influence Mastery Build deep, trusted relationships across all levels, acting as a true partner and advisor. Develop and maintain client Champions who advocate for OP within their organisation and influence senior stakeholders. Spend meaningful physical time with clients through onsite sessions, immersion days, planning meetings and workshops to deepen understanding, strengthen trust, and accelerate impact. Demonstrate exceptional communication and influence: guide clients through ambiguity, challenge constructively, and align stakeholders around strategic direction. Lead or support senior conversations, ensuring OP shows up with consultancy grade presence, empathy and authority. Represent OP with professionalism and credibility, consistently strengthening our reputation and values in every interaction. 4) Consultative Problem Solving Use structured thinking, foresight and analytical rigour to solve complex marketing, commercial and organisational challenges. Prioritise initiatives and solutions based on business impact; turn insight into action with clear sequencing and decision pathways. Lead hypothesis creation, testing and experimentation plans that deepen learning and accelerate growth. Help clients navigate change, uncertainty and transformation, bringing clarity, confidence and next step options. Contribute to OP's collective intelligence by sharing perspectives, thought leadership, and strategic frameworks. Help define how AI, automation and agent based systems should be applied for clients and internally. 5. Media, Data & Creative Fluency Demonstrate strong integrated knowledge across media, creative and data disciplines, ensuring all recommendations ladder into business outcomes. Act as the single source of truth for the client narrative, synthesising specialist input into a coherent, compelling story. Ensure all work across disciplines is aligned, integrated and consistent with the strategic direction of the account. Provide structured feedback to Delivery and specialist teams that improves the quality, coherence and impact of outputs. Bring perspectives on innovation, market shifts and best practice to elevate integrated thinking across teams. Your KPIs / Outputs Client Satisfaction: NPS > 9 with senior client champions Commercial Performance: Revenue delivery to plan; 95% forecasting accuracy; margin aligned to target. Strategic Leadership: 100% delivery of RISE, Effectiveness Roadmaps, KAPs and Business Reviews. Growth: Quarterly identification of qualified growth opportunities; measurable revenue uplift within portfolio. Relationship Depth: Multiple documented Champions; influence evidenced in client decisions. Delivery Excellence: Strong partnership with Client Delivery; integrated output standards maintained. Agency of Next: Leadership in shaping AI/automation/agent vision and OP wide ways of working. Role Details Reports to: Senior Partner Location: Hybrid Hours / Days: 37.5 hours, over 5 days per week. Contract basis: Permanent. Skills & Experience required: Must Have App experience - ASO and ASA Proven experience in a client facing strategic or consultancy environment. Advanced strategic and analytical capability; able to turn insight into integrated recommendations. Demonstrated relationship building and influencing skills across seniority levels. Strong commercial grounding (forecasting, budgeting, fees, value creation). Excellent communication and narrative building skills; confident presenting to senior stakeholders. A high standard of professional excellence and personal accountability. Desirable Experience working across media, creative and data disciplines. Exposure to growth strategy, marketing transformation or commercial modelling. Experience leading integrated planning or cross functional projects. Experience preparing or presenting to C suite audiences. Expectations for all Open Partners Employees: Follow our Employee Handbook Live by our values Smarter - Aim high, train hard, embrace next Faster - Learn fast, adapt fast, act fast Better - Think, say and do what's best

Role Purpose The Client Associate Partner is a role working in the Client team - the agency's front line. They will deliver against our Full Service People promise; Product Activation, Product Effectiveness Analysis, Testing & Improvement Planning, Quality Assurance. A Client Associate Partner will be commercial, strategic, intellectual, personable, and driven. They will manage the day to day running of accounts; from strategic lead on projects through to product activation. The Client role is to be the face of the agency when interacting with clients and act on behalf of the client when talking internally. Associate Partner An Associate Partner is a specialist supporting position within a team and will be the bridge between Client and Partner. An Associate will be a self sufficient, proactive person who will support the partner on the strategy of the function, they will be responsible for product activation, effectiveness and analysis as well as quality assurance. A Associate Partner will be client facing and have an overall focus for the performance responsibility for a Client, Channel or Function. Role Responsibilities Manage and oversee account performance Support assigned Client Partner Develop high quality personal relationships with clients through regular contact, prioritising face to face time and telephone conversations over email. Earn clients' respect and develop status as 'go to' point of contact in the business for all commercial and strategic issues. Full accountability for client campaign performance, client satisfaction, and client debtors. Demonstrate comprehensive knowledge of their business/sector/customers and stay abreast of their industry's developments. Keep the agency appropriately informed of all client developments, from campaign performance to personnel changes and everything in between. The project manages all campaign work, including coordination of media teams. Critically interrogate media performance and recommend appropriate tests and initiatives. Be the 'client in the agency' and ensure that we continually develop our products and services to meet their needs. Produce annual forecasts, and quarterly reforecasts, against which the business can confidently budget for investment to drive growth. Identify new client relationships and make pitches to potential new clients Role Details Reports to: Clients Partner Location: Manchester & Hybrid Hours / Days: 5 days per week Skills & Experience Required To be successful in this role, you will: 2-5+ years of Experience of client relationship management and project management A positive, flexible, can do attitude Be able to coordinate and prioritise a number of tasks at the same time Self motivated and proactive Confident, approachable, and able to build strong relationships Confidence in writing and editing strong content, ability to be a storyteller Experience of the travel industry would be desirable Driven to always improve with a curious mind and an entrepreneurial spirit

Open Partners is seeking a Client Partner to drive strategic client relationships and lead commercial growth in Manchester. The role entails crafting integrated strategies across media, creative, and data while nurturing relationships with senior stakeholders. The ideal candidate will possess strong strategic acumen, exceptional communication skills, and a strong grounding in commercial practices. This is a permanent position with hybrid working arrangements, focusing on excellence and innovation.

A leading digital marketing agency is seeking a Paid Search Associate Partner in Manchester to lead client-specific Paid Search strategies. The role involves activating and maximizing campaign effectiveness while managing client relationships and financial performance. Candidates should have 2-5+ years of experience in Paid Search, with strong skills in Google Ads, Microsoft Advertising, and Google Analytics. The position is hybrid, combining onsite and remote work for a full-time commitment.

Role Purpose The Paid Search Associate Partner is responsible for Paid Search planning and activation for a client or group of clients, ensuring effectiveness and helping to develop our Paid Search product. Associate Partner An Associate Partner is a specialist activation position within a team and will often be the main point of contact for the client. An Associate will be a self sufficient, proactive person who will support the Partner on the strategy of the function, they will be responsible for product activation, effectiveness and analysis as well as quality assurance. An Associate Partner will be client facing and be responsible for the performance for a client, channel or function. Your Impact Strategic Activation: You don't just implement; you own the effectiveness of every campaign. You take a hands on approach to ensure our "best in class" promise is met across every client account. Commercial Performance: As the main point of contact for clients, you bridge the gap between technical search metrics and real world business objectives, ensuring Paid Search drives genuine growth. Product Evolution: You contribute directly to the Open Partners search capability, integrating your specialist knowledge with media, creative, and data to create something more powerful than a siloed agency could. The Search Storyteller: You turn raw data and industry trends into compelling narratives, helping clients understand the "why" behind the performance and guiding them toward the "what's next." Financial Stewardship: You take full ownership of budget management and financial reporting, ensuring total transparency and efficiency for your client portfolio. What success looks like in 6 months Self Sufficiency: You are the recognized specialist for your client group, managing complex roadmaps and testing plans with minimal oversight. Client Trust: You have built deep, high trust relationships where the client sees you as a proactive partner, not just an executioner of tasks. Innovation in Action: You have successfully introduced new testing frameworks or product updates (such as SA360 or advanced automation) that have demonstrably moved the needle. Growth Contribution: You have supported the Partner in identifying and winning cross sell or new business opportunities through your technical expertise and clear communication. Capabilities You'll Bring Technical Mastery: Significant hands on experience in Google Ads and Microsoft Advertising, with the ability to navigate enterprise tools (like SA360) and complex account structures. Analytical Storytelling: The ability to find the signal in the noise. You are comfortable with data and can present it in a way that is clear, persuasive, and actionable. Strategic Foresight: You don't just follow a roadmap; you build what's next. You are proactively inquisitive about industry trends and product updates. Accountability & Ownership: A specialist mindset where you take responsibility for the performance, quality assurance, and financial accuracy of your function. Confident Influence: The ability to guide a client to adopt a strategy they might initially be hesitant about, using data and logic to preserve trust and drive better outcomes. Your Outputs & Results High Performance Activation: Flawless implementation of best in class Paid Search strategies across Google and Microsoft platforms. Strategic Roadmaps: Documented testing and improvement plans that align search activity with broader business objectives. Financial Reporting: Ownership of accurate budget tracking and financial documentation for all assigned clients. Client Presentations: High quality Google Slides/PowerPoint decks that clearly communicate insights, results, and future opportunities. Quality Assurance: A consistent track record of error free activation and campaign management. Role Details Your leader: Paid Search Partner You will lead: Specialist Activation & Client Relationships Location: Manchester & Hybrid Hours / Days: Full Time (5 days per week) Specifics for this role: 2-5+ years of Paid Search experience; experience in Google Ads, Microsoft Ads, and Google Analytics is essential.