Opticore IT are currently searching for Network Operations Engineer who is operating at a CCNA level with strong general routing and switching knowledge to come and join our NOC. You'll join our excelling team, based in the Central London. This is a hybrid opportunity with 3 days in the office. Opticore IT is a specialist Network Engineer and Project Management consultancy offering a wide variety of opportunities to work within fast-paced, challenging environments across our client base spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more. Our Network Operations Centre provides support to our managed service clients, fixing faults, planning maintenance. This role will be working with a team of engineers to proactively maintain and reactively fix our clients network when they have issues. The NOC is a fast-paced environment based in our HQ London. What you will be doing Working in our Network Operations Centre as a 2nd line Network Support Engineer. Diagnose and solve 2nd line problems and incidents with limited supervision and within SLAs. Monitor ticket queues, multitask, and prioritise work by shifting focus as and when required. Troubleshoot system and network problems, ID root cause and escalate when appropriately. Work closely with the 3rd Line team to resolve complex problems. Administer and maintain customer infrastructure via change control. Perform RMAs, software upgrades and patch management, for several vendors. Create technical documents, diagrams, and SOPs whilst maintaining the company's knowledge base. Administer and maintain the company's lab infrastructure. Administer and maintain end user accounts, permissions, access rights and inventory. What you will bring Certified CCNA Network Engineer and working towards CCNP Min. 2 Years experience within a network support environment Must have been exposed to administering and upgrading Routers, Switches, and Firewalls Must be flexible (Participate in On-call Rota and occasional weekend working, and also be part of a shift pattern 0700hrs - 2000hrs Mon - Fri.) Palo Alto Firewalls Cisco and Cisco Meraki Switches and Access Points Must have working knowledge of ITIL processes (Change Management, Incident Management) What you will gain Here at OpticoreIT we believe in investing in our team as we understand that we are only as great as our engineers, so learning and development is a big deal for us. Whether you’re going for a CCNP, CCIE, Hashicorp, Python, Cloud Technology or anything in between OpticoreIT has your back with all our training, labs, courses, and shared knowledge and the most important part it’s all free! On top of that, we also give you: Competitive Salary & discretionary bonus 23 days holiday + bank holidays Private healthcare & dental Pension EV car, workplace nursery, tech, and cycle-to-work salary sacrifice schemes Team & Company Social events EMI share scheme Diversity At Opticore IT we embrace diversity and are committed to equal opportunities. We actively recruit for an inclusive and diverse workforce and as such, want to ensure we do everything we can to support your application. We want you to feel empowered to let us know if you require any adjustments to be made with your application or interview process so please speak to our recruitment team.
29/05/2026
Full time
Opticore IT are currently searching for Network Operations Engineer who is operating at a CCNA level with strong general routing and switching knowledge to come and join our NOC. You'll join our excelling team, based in the Central London. This is a hybrid opportunity with 3 days in the office. Opticore IT is a specialist Network Engineer and Project Management consultancy offering a wide variety of opportunities to work within fast-paced, challenging environments across our client base spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more. Our Network Operations Centre provides support to our managed service clients, fixing faults, planning maintenance. This role will be working with a team of engineers to proactively maintain and reactively fix our clients network when they have issues. The NOC is a fast-paced environment based in our HQ London. What you will be doing Working in our Network Operations Centre as a 2nd line Network Support Engineer. Diagnose and solve 2nd line problems and incidents with limited supervision and within SLAs. Monitor ticket queues, multitask, and prioritise work by shifting focus as and when required. Troubleshoot system and network problems, ID root cause and escalate when appropriately. Work closely with the 3rd Line team to resolve complex problems. Administer and maintain customer infrastructure via change control. Perform RMAs, software upgrades and patch management, for several vendors. Create technical documents, diagrams, and SOPs whilst maintaining the company's knowledge base. Administer and maintain the company's lab infrastructure. Administer and maintain end user accounts, permissions, access rights and inventory. What you will bring Certified CCNA Network Engineer and working towards CCNP Min. 2 Years experience within a network support environment Must have been exposed to administering and upgrading Routers, Switches, and Firewalls Must be flexible (Participate in On-call Rota and occasional weekend working, and also be part of a shift pattern 0700hrs - 2000hrs Mon - Fri.) Palo Alto Firewalls Cisco and Cisco Meraki Switches and Access Points Must have working knowledge of ITIL processes (Change Management, Incident Management) What you will gain Here at OpticoreIT we believe in investing in our team as we understand that we are only as great as our engineers, so learning and development is a big deal for us. Whether you’re going for a CCNP, CCIE, Hashicorp, Python, Cloud Technology or anything in between OpticoreIT has your back with all our training, labs, courses, and shared knowledge and the most important part it’s all free! On top of that, we also give you: Competitive Salary & discretionary bonus 23 days holiday + bank holidays Private healthcare & dental Pension EV car, workplace nursery, tech, and cycle-to-work salary sacrifice schemes Team & Company Social events EMI share scheme Diversity At Opticore IT we embrace diversity and are committed to equal opportunities. We actively recruit for an inclusive and diverse workforce and as such, want to ensure we do everything we can to support your application. We want you to feel empowered to let us know if you require any adjustments to be made with your application or interview process so please speak to our recruitment team.
Opticore IT are currently searching for a Senior Cloud Network Engineer for a large Financial Services client, to build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. This is a hybrid opportunity based 2 days on site in London or Manchester. Opticore IT is a specialist Networks & Platform Engineering and Project Management consultancy offering a wide variety of opportunities to work within fast-paced, challenging environments across our client base spanning multiple sectors, including Finance, Broadcast Media, Telecommunications and more. What you'll be doing: This role sits within the Cloud Platform Engineering function, which is responsible for building and operating secure, scalable and resilient cloud environments across AWS, Azure and GCP for business-critical applications. This role supports cloud adoption, contributes to platform engineering standards, and drives operational excellence across cloud services. Highly developed Python development capability, with practical experience in AWS as a primary cloud platform, including services such as IAM, CloudFormation and Service Catalog, alongside a well-established understanding of Agile methodologies, working with Git, relational databases and RESTful APIs. Ability to design, build and run cloud services at scale, including networking, identity and access, monitoring, resource optimisation and security, as well as developing Infrastructure as Code using tools such as CloudFormation or Terraform. Demonstrated experience designing and implementing CI/CD pipelines using tools such as GitLab and Python, combined with the ability to support and guide team members, encourage collaboration, and promote engineering and delivery best practices. What you'llbring: Strong Python development experience Hands on AWS experience including IAM, CloudFormation and Service Catalog Infrastructure as Code experience (Terraform and/or CloudFormation). CI/CD pipeline engineering experience using GitLab Experience operating secure cloud environments at scale. Diversity: At Opticore IT we embrace diversity and are committed to equal opportunities. We actively recruit for an inclusive and diverse workforce and as such, want to ensure we do everything we can to support your application. We want you to feel empowered to let us know if you require any adjustments to be made with your application or interview process so please speak to our recruitment team.
29/05/2026
Full time
Opticore IT are currently searching for a Senior Cloud Network Engineer for a large Financial Services client, to build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. This is a hybrid opportunity based 2 days on site in London or Manchester. Opticore IT is a specialist Networks & Platform Engineering and Project Management consultancy offering a wide variety of opportunities to work within fast-paced, challenging environments across our client base spanning multiple sectors, including Finance, Broadcast Media, Telecommunications and more. What you'll be doing: This role sits within the Cloud Platform Engineering function, which is responsible for building and operating secure, scalable and resilient cloud environments across AWS, Azure and GCP for business-critical applications. This role supports cloud adoption, contributes to platform engineering standards, and drives operational excellence across cloud services. Highly developed Python development capability, with practical experience in AWS as a primary cloud platform, including services such as IAM, CloudFormation and Service Catalog, alongside a well-established understanding of Agile methodologies, working with Git, relational databases and RESTful APIs. Ability to design, build and run cloud services at scale, including networking, identity and access, monitoring, resource optimisation and security, as well as developing Infrastructure as Code using tools such as CloudFormation or Terraform. Demonstrated experience designing and implementing CI/CD pipelines using tools such as GitLab and Python, combined with the ability to support and guide team members, encourage collaboration, and promote engineering and delivery best practices. What you'llbring: Strong Python development experience Hands on AWS experience including IAM, CloudFormation and Service Catalog Infrastructure as Code experience (Terraform and/or CloudFormation). CI/CD pipeline engineering experience using GitLab Experience operating secure cloud environments at scale. Diversity: At Opticore IT we embrace diversity and are committed to equal opportunities. We actively recruit for an inclusive and diverse workforce and as such, want to ensure we do everything we can to support your application. We want you to feel empowered to let us know if you require any adjustments to be made with your application or interview process so please speak to our recruitment team.
OpticoreIT Limited is seeking a Senior Cloud Network Engineer to support a Financial Services client by building reliable and scalable infrastructure. This hybrid role offers flexibility, with two days on-site in London or Manchester. The ideal candidate will have strong experience in Python and AWS services, particularly IAM, CloudFormation, and Service Catalog. You will work within the Cloud Platform Engineering function to ensure operational excellence across cloud environments.
29/05/2026
Full time
OpticoreIT Limited is seeking a Senior Cloud Network Engineer to support a Financial Services client by building reliable and scalable infrastructure. This hybrid role offers flexibility, with two days on-site in London or Manchester. The ideal candidate will have strong experience in Python and AWS services, particularly IAM, CloudFormation, and Service Catalog. You will work within the Cloud Platform Engineering function to ensure operational excellence across cloud environments.
OpticoreIT Limited is seeking a Senior Platform Engineer for a 6-month contract to build and migrate VDI in AWS. The role involves automating and expanding the VDI platform, integrating with AppSense, and managing Windows endpoints. Ideal candidates should have strong automation skills, particularly with PowerShell and CloudFormation, along with experience in AWS AppStream and Workspaces. Primarily working from home with occasional team meetings in London, this opportunity offers a challenging environment within a large enterprise organization.
18/05/2026
Full time
OpticoreIT Limited is seeking a Senior Platform Engineer for a 6-month contract to build and migrate VDI in AWS. The role involves automating and expanding the VDI platform, integrating with AppSense, and managing Windows endpoints. Ideal candidates should have strong automation skills, particularly with PowerShell and CloudFormation, along with experience in AWS AppStream and Workspaces. Primarily working from home with occasional team meetings in London, this opportunity offers a challenging environment within a large enterprise organization.
A leading IT consultancy is seeking a Network Security Engineer for a contract position in Central London. The role involves BAU operational support with a focus on network security technologies, particularly firewalls. Responsibilities include managing ITSM tickets, implementing firewall rules, and collaborating with teams. Candidates should have hands-on experience with Fortigate, Check Point, and Palo Alto firewalls. The role requires being onsite 3 days a week, offering an exciting opportunity to work in a diverse and inclusive environment.
16/05/2026
Full time
A leading IT consultancy is seeking a Network Security Engineer for a contract position in Central London. The role involves BAU operational support with a focus on network security technologies, particularly firewalls. Responsibilities include managing ITSM tickets, implementing firewall rules, and collaborating with teams. Candidates should have hands-on experience with Fortigate, Check Point, and Palo Alto firewalls. The role requires being onsite 3 days a week, offering an exciting opportunity to work in a diverse and inclusive environment.
OpticoreIT Limited is looking for an Identity Technical SME/Infrastructure Architect to lead infrastructure projects in Central London. This role involves attending project planning sessions, providing architectural guidance, and supporting identity and access management transformations. Candidates should have proven experience with Microsoft Entra ID implementations and complex enterprise infrastructures. OpticoreIT is committed to diversity and inclusivity within the workplace.
15/05/2026
Full time
OpticoreIT Limited is looking for an Identity Technical SME/Infrastructure Architect to lead infrastructure projects in Central London. This role involves attending project planning sessions, providing architectural guidance, and supporting identity and access management transformations. Candidates should have proven experience with Microsoft Entra ID implementations and complex enterprise infrastructures. OpticoreIT is committed to diversity and inclusivity within the workplace.
Opticore IT is a specialist Network Engineer and Project Management consultancy offering a wide variety of opportunities to work within fast paced, challenging environments across our client base spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more. Opticore IT are currently searching for a Identity Technical SME/Infrastructure Architect with a history of delivering infrastructure projects, on time and under budget, to come and join the team. You'll join our excellent team on an initial 6 month contract with scope to extend, based in Central London. You'll be acting as an experienced Identity Technical SME / Infrastructure Architect to support a large scale identity and access management transformation programme. What you'll be doing: Attend project planning sessions, technical workshops and team governance meetings. Provide technical input and architectural guidance during programme and project discussions. Represent the End User Computing (EUC) / Identity function within wider project and stakeholder meetings. Communicate programme decisions, risks, status updates and technical guidance back to the wider Identity/EUC teams. Support the RFP (Request for Proposal) process, including: Technical requirements definition Supplier engagement Proposal evaluation and scoring Technical pack creation Review and assess existing technical processes and operational procedures to determine suitability, accuracy, completeness and required improvements. Work collaboratively with third party suppliers and enterprise architects to define and deliver integration points across identity platforms and services. Provide technical leadership and support for: Technical investigations Fact finding activities Design decisions Team technical queries and guidance What you'll bring: Microsoft Active Directory (AD) Microsoft Entra ID Microsoft Identity Manager (MIM) Proven experience delivering or leading Microsoft Entra ID implementations or large scale identity transformation programmes. Strong understanding of enterprise identity and authentication architectures. Experience working within complex enterprise infrastructure environments. Experience engaging with suppliers, managed service providers, and architecture teams. Strong migration planning and technical delivery experience. Experience supporting service transition and operational readiness activities. Ability to communicate technical concepts clearly to both technical and non technical stakeholders. Strong troubleshooting, analytical, and technical leadership capabilities. Diversity: At OpticoreIT we embrace diversity and are committed to equal opportunities. We actively recruit for an inclusive and diverse workforce and as such, want to ensure we do everything we can to support your application. We want you to feel empowered to let us know if you require any adjustments to be made with your application or interview process so, please speak to our recruitment team.
15/05/2026
Full time
Opticore IT is a specialist Network Engineer and Project Management consultancy offering a wide variety of opportunities to work within fast paced, challenging environments across our client base spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more. Opticore IT are currently searching for a Identity Technical SME/Infrastructure Architect with a history of delivering infrastructure projects, on time and under budget, to come and join the team. You'll join our excellent team on an initial 6 month contract with scope to extend, based in Central London. You'll be acting as an experienced Identity Technical SME / Infrastructure Architect to support a large scale identity and access management transformation programme. What you'll be doing: Attend project planning sessions, technical workshops and team governance meetings. Provide technical input and architectural guidance during programme and project discussions. Represent the End User Computing (EUC) / Identity function within wider project and stakeholder meetings. Communicate programme decisions, risks, status updates and technical guidance back to the wider Identity/EUC teams. Support the RFP (Request for Proposal) process, including: Technical requirements definition Supplier engagement Proposal evaluation and scoring Technical pack creation Review and assess existing technical processes and operational procedures to determine suitability, accuracy, completeness and required improvements. Work collaboratively with third party suppliers and enterprise architects to define and deliver integration points across identity platforms and services. Provide technical leadership and support for: Technical investigations Fact finding activities Design decisions Team technical queries and guidance What you'll bring: Microsoft Active Directory (AD) Microsoft Entra ID Microsoft Identity Manager (MIM) Proven experience delivering or leading Microsoft Entra ID implementations or large scale identity transformation programmes. Strong understanding of enterprise identity and authentication architectures. Experience working within complex enterprise infrastructure environments. Experience engaging with suppliers, managed service providers, and architecture teams. Strong migration planning and technical delivery experience. Experience supporting service transition and operational readiness activities. Ability to communicate technical concepts clearly to both technical and non technical stakeholders. Strong troubleshooting, analytical, and technical leadership capabilities. Diversity: At OpticoreIT we embrace diversity and are committed to equal opportunities. We actively recruit for an inclusive and diverse workforce and as such, want to ensure we do everything we can to support your application. We want you to feel empowered to let us know if you require any adjustments to be made with your application or interview process so, please speak to our recruitment team.
A specialist IT consultancy in Central London is seeking a Network Operations Engineer. This hybrid role requires strong routing and switching knowledge and CCNA certification. You will support managed service clients, diagnose network issues, and work closely with a team of engineers. The company emphasizes learning and offers various training opportunities. Benefits include a competitive salary, private healthcare, and social events.
13/05/2026
Full time
A specialist IT consultancy in Central London is seeking a Network Operations Engineer. This hybrid role requires strong routing and switching knowledge and CCNA certification. You will support managed service clients, diagnose network issues, and work closely with a team of engineers. The company emphasizes learning and offers various training opportunities. Benefits include a competitive salary, private healthcare, and social events.
Opticore IT is a specialist Network Engineer and Project Management consultancy offering a wide variety of opportunities to work within fast-paced, challenging environments across our client base spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more. Opticore IT are currently searching for a SeniorNetwork Automation Engineer who is operating at a CCNP level with strong general routing and switching knowledge to come and join the team. You'll join our excelling team, based in the London area 3-4 days a week, on a 6-month contract within the IR35 with scope to extend. This opportunity to help automate all aspects of a growing, cutting-edge datacentre and research platform. You'll build tooling, pipelines, and guardrails that turn network intent into safe, repeatable outcomes for their high-performance on-premise datacentre. What you'll be doing: Design and evolve the network automation framework (source of truth, templating, validation, change control) Build idempotent automation to provision and operate data centre fabrics at scale Integrate with vendor APIs and SDKs (e.g. Arista EOS, NetQ etc.) Capture network intent as code, ensuring peer reviews and quality gates Instrument the network with telemetry, alerting, and SLOs to drive automated remediation Adhere to NetDevOps practices and share knowledge across the team Collaborate with network and platform engineers to translate designs into automated workflows Deliver frequent, incremental improvements through safe, tested changes Monitor vendor and industry developments and propose practical adoption paths What you'll bring: Advanced Python development for production-grade tools and services Go (preferred) for performant tooling Strong Ansible experience (roles, collections, YAML/JSON data models) Git proficiency including branching, pull requests, and semantic versioning Observability fundamentals (Prometheus, Grafana, logging and tracing) Source of truth/CMDB systems (NetBox, Nautobot etc.) Linux networking (iptables, DHCP, DNS) and strong Bash scripting Workflow orchestration (Temporal or equivalent) Diversity: At Opticore IT we embrace diversity and are committed to equal opportunities. We actively recruit for an inclusive and diverse workforce and as such, want to ensure we do everything we can to support your application. We want you to feel empowered to let us know if you require any adjustments to be made with your application or interview process so please speak to our recruitment team.
09/05/2026
Full time
Opticore IT is a specialist Network Engineer and Project Management consultancy offering a wide variety of opportunities to work within fast-paced, challenging environments across our client base spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more. Opticore IT are currently searching for a SeniorNetwork Automation Engineer who is operating at a CCNP level with strong general routing and switching knowledge to come and join the team. You'll join our excelling team, based in the London area 3-4 days a week, on a 6-month contract within the IR35 with scope to extend. This opportunity to help automate all aspects of a growing, cutting-edge datacentre and research platform. You'll build tooling, pipelines, and guardrails that turn network intent into safe, repeatable outcomes for their high-performance on-premise datacentre. What you'll be doing: Design and evolve the network automation framework (source of truth, templating, validation, change control) Build idempotent automation to provision and operate data centre fabrics at scale Integrate with vendor APIs and SDKs (e.g. Arista EOS, NetQ etc.) Capture network intent as code, ensuring peer reviews and quality gates Instrument the network with telemetry, alerting, and SLOs to drive automated remediation Adhere to NetDevOps practices and share knowledge across the team Collaborate with network and platform engineers to translate designs into automated workflows Deliver frequent, incremental improvements through safe, tested changes Monitor vendor and industry developments and propose practical adoption paths What you'll bring: Advanced Python development for production-grade tools and services Go (preferred) for performant tooling Strong Ansible experience (roles, collections, YAML/JSON data models) Git proficiency including branching, pull requests, and semantic versioning Observability fundamentals (Prometheus, Grafana, logging and tracing) Source of truth/CMDB systems (NetBox, Nautobot etc.) Linux networking (iptables, DHCP, DNS) and strong Bash scripting Workflow orchestration (Temporal or equivalent) Diversity: At Opticore IT we embrace diversity and are committed to equal opportunities. We actively recruit for an inclusive and diverse workforce and as such, want to ensure we do everything we can to support your application. We want you to feel empowered to let us know if you require any adjustments to be made with your application or interview process so please speak to our recruitment team.
We are currently seeking a Network Security Engineer, to join our Network Practice; within one of our Financial Services clients working in an elite Operations Team. This is an initial 6 month contract opportunity Inside IR35 with the prospect of extension. You will be required to be on site 3 days a week, based in Central London. Opticore IT is a rapidly expanding specialist Network Engineer and Project Management consultancy offering a wide variety of opportunities to work within challenging and exciting environments across our client base spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more. This is an exciting opportunity to join an elite Operations team focusing on BAU operational support with a strong emphasis on network security technologies, particularly firewalls. What you'll be doing: Working with multiple internal customers to deliver projects. Delivering on large and interesting projects spread across firewalls, proxy, web security & load balancers. Manage and resolve tickets from the ITSM system, ensuring timely updates and completion in line with SLAs. Implement and maintain firewall rules across Fortigate, Check Point, and Palo Alto firewalls. Perform firewall software upgrades, configuration backups, and post-upgrade validation. Work as part of the Network Operations Team to deliver BAU support and operational excellence, 1 week in 4 working on tier 3 tickets. Support network security policy enforcement and ensure compliance with security standards. Collaborate with other teams to troubleshoot connectivity or access issues related to firewall configurations or security controls. Maintain accurate configuration and change documentation for all managed devices. What you'll bring: Strong hands on experience with enterprise firewalls - particularly Fortigate, Check Point, and Palo Alto. Experience with L7 traffic inspection. Experience with Web Proxies (any vendor). Good understanding of network security principles and firewall rule management. Experience working within an ITSM ticketing environment, handling incidents and service requests through to resolution. Familiarity with TACACS and Cisco ISE for authentication and access control. Good Routing & Switching knowledge (Layer 2/3 fundamentals, VLANs, routing protocols, etc.). Diversity: At Opticore IT we embrace diversity and are committed to equal opportunities. We actively recruit for an inclusive and diverse workforce and as such, we want to ensure we do everything we can to support your application. We want you to feel empowered to let us know if you require any adjustments to be made with your application or interview process so please speak to our recruitment team. At Opticore IT we embrace diversity and are committed to equal opportunities. We actively recruit for an inclusive and diverse workforce and as such, want to ensure we do everything we can to support your application.
07/05/2026
Full time
We are currently seeking a Network Security Engineer, to join our Network Practice; within one of our Financial Services clients working in an elite Operations Team. This is an initial 6 month contract opportunity Inside IR35 with the prospect of extension. You will be required to be on site 3 days a week, based in Central London. Opticore IT is a rapidly expanding specialist Network Engineer and Project Management consultancy offering a wide variety of opportunities to work within challenging and exciting environments across our client base spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more. This is an exciting opportunity to join an elite Operations team focusing on BAU operational support with a strong emphasis on network security technologies, particularly firewalls. What you'll be doing: Working with multiple internal customers to deliver projects. Delivering on large and interesting projects spread across firewalls, proxy, web security & load balancers. Manage and resolve tickets from the ITSM system, ensuring timely updates and completion in line with SLAs. Implement and maintain firewall rules across Fortigate, Check Point, and Palo Alto firewalls. Perform firewall software upgrades, configuration backups, and post-upgrade validation. Work as part of the Network Operations Team to deliver BAU support and operational excellence, 1 week in 4 working on tier 3 tickets. Support network security policy enforcement and ensure compliance with security standards. Collaborate with other teams to troubleshoot connectivity or access issues related to firewall configurations or security controls. Maintain accurate configuration and change documentation for all managed devices. What you'll bring: Strong hands on experience with enterprise firewalls - particularly Fortigate, Check Point, and Palo Alto. Experience with L7 traffic inspection. Experience with Web Proxies (any vendor). Good understanding of network security principles and firewall rule management. Experience working within an ITSM ticketing environment, handling incidents and service requests through to resolution. Familiarity with TACACS and Cisco ISE for authentication and access control. Good Routing & Switching knowledge (Layer 2/3 fundamentals, VLANs, routing protocols, etc.). Diversity: At Opticore IT we embrace diversity and are committed to equal opportunities. We actively recruit for an inclusive and diverse workforce and as such, we want to ensure we do everything we can to support your application. We want you to feel empowered to let us know if you require any adjustments to be made with your application or interview process so please speak to our recruitment team. At Opticore IT we embrace diversity and are committed to equal opportunities. We actively recruit for an inclusive and diverse workforce and as such, want to ensure we do everything we can to support your application.