AV Technician - Glasgow, Scotland £28,000 (dependent on experience) Benefits Private Healthcare after 12 months of service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Responsibilities Working in some of the best venues and hotels in the UK you will play an integral part in the planning and preparation of events and will be responsible for the delivery and set up from small meetings through to large scale productions. Equipment Operation Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event Drive results by ensuring a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audio-visual equipment as listed in the technical qualifications section Troubleshoot technical issues and resolve problems quickly as they arise Adhere to health and safety regulations and wear appropriate PPE Report all health and safety issues to the HSE Manager or Project Manager onsite At times the technicians will work as part of a team on larger scale projects Customer Service Deliver World Class Service by exceeding the expectations and needs of internal and external customers Maintain a positive relationship with all clients through effective communication Meet with guests on site to ensure that their needs are met and the equipment setup is working properly Monitor events and check in on customers throughout the day Understand and foster the hotel/venue/client relationship Technical Ability Understand the technical aspects of the job and demonstrate basic operational ability to troubleshoot and solve problems with equipment and software issues Handle equipment challenges and changes in a timely and professional manner Systems Knowledge Understand company processes, follow procedures and complete systems entry and paperwork accurately Use the equipment sheets to determine the equipment scheduled for setup and strike. Interact with other staff and outside vendors for equipment Increase revenue by up-selling and seeing the bigger picture Work with clients to finalise invoices What you bring with you as an AV Technician Previous experience within the Service and Hospitality industry would be preferable Previous experience in AV / Live events would be preferred Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial Our promise to you Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.
23/07/2026
Full time
AV Technician - Glasgow, Scotland £28,000 (dependent on experience) Benefits Private Healthcare after 12 months of service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Responsibilities Working in some of the best venues and hotels in the UK you will play an integral part in the planning and preparation of events and will be responsible for the delivery and set up from small meetings through to large scale productions. Equipment Operation Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event Drive results by ensuring a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audio-visual equipment as listed in the technical qualifications section Troubleshoot technical issues and resolve problems quickly as they arise Adhere to health and safety regulations and wear appropriate PPE Report all health and safety issues to the HSE Manager or Project Manager onsite At times the technicians will work as part of a team on larger scale projects Customer Service Deliver World Class Service by exceeding the expectations and needs of internal and external customers Maintain a positive relationship with all clients through effective communication Meet with guests on site to ensure that their needs are met and the equipment setup is working properly Monitor events and check in on customers throughout the day Understand and foster the hotel/venue/client relationship Technical Ability Understand the technical aspects of the job and demonstrate basic operational ability to troubleshoot and solve problems with equipment and software issues Handle equipment challenges and changes in a timely and professional manner Systems Knowledge Understand company processes, follow procedures and complete systems entry and paperwork accurately Use the equipment sheets to determine the equipment scheduled for setup and strike. Interact with other staff and outside vendors for equipment Increase revenue by up-selling and seeing the bigger picture Work with clients to finalise invoices What you bring with you as an AV Technician Previous experience within the Service and Hospitality industry would be preferable Previous experience in AV / Live events would be preferred Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial Our promise to you Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.
Encore Global is seeking an AV Technician to join our Glasgow team. You will support planning and delivery of events from small meetings to large-scale productions, ensuring flawless setup and operation of audio-visual systems. The role emphasizes client interaction, on-site problem solving, and strict health and safety adherence. Ideal candidates have service or hospitality experience and prior AV or live-event exposure.
23/07/2026
Full time
Encore Global is seeking an AV Technician to join our Glasgow team. You will support planning and delivery of events from small meetings to large-scale productions, ensuring flawless setup and operation of audio-visual systems. The role emphasizes client interaction, on-site problem solving, and strict health and safety adherence. Ideal candidates have service or hospitality experience and prior AV or live-event exposure.
Encore Global in the Greater London area is seeking a Head of Video - Technical Manager. This role requires a strong technical background in the Audio Visual industry, managing event pre-planning, on-site operations, and post-show management while exceeding customer expectations. The ideal candidate will possess extensive experience in live large venue audio visual, effective problem-solving skills, and the ability to lead and develop a team. Competitive salary and benefits offered.
20/07/2026
Full time
Encore Global in the Greater London area is seeking a Head of Video - Technical Manager. This role requires a strong technical background in the Audio Visual industry, managing event pre-planning, on-site operations, and post-show management while exceeding customer expectations. The ideal candidate will possess extensive experience in live large venue audio visual, effective problem-solving skills, and the ability to lead and develop a team. Competitive salary and benefits offered.
Encore Global is seeking an Audio Visual - Technical Lead in Greater London. You'll be responsible for the setup and operation of AV systems for live events, ensuring exceptional client satisfaction. Candidates must possess over 4 years of experience in the audio-visual field and have strong customer service skills. Key benefits include private healthcare, enhanced family leave, and a clearly defined career path. This role is crucial for supporting both the technical and operational needs of events.
18/07/2026
Full time
Encore Global is seeking an Audio Visual - Technical Lead in Greater London. You'll be responsible for the setup and operation of AV systems for live events, ensuring exceptional client satisfaction. Candidates must possess over 4 years of experience in the audio-visual field and have strong customer service skills. Key benefits include private healthcare, enhanced family leave, and a clearly defined career path. This role is crucial for supporting both the technical and operational needs of events.
Audio Visual - Technical Lead Salary: Around £30,000- £35,000 (depending on experience) London, UK Position Overview The Technical Specialist is a lead point of contact responsible for the planning, set up and operation of small to large-scale audio-visual systems for live events while ensuring the utmost in client satisfaction. The position often requires the individual to act as a team leader for the onsite departmental teams, planning department resources and contributing towards department improvements. There may also be occasions where the individual may be required to deputise for the Technical Manager/Group Head. This position reports to the Technical Manager relevant to the department. Company Benefits: Private Healthcare Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Key Job Responsibilities Drives Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. Troubleshoots technical issues and resolves problems quickly as they arise. Do the Right Thing - Complies with all Company security and safety measures. Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite. Ensures equipment is secure from theft and/or damage when in use. Deliver World Class Service - Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. See the Bigger Picture - Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction. Understands and fosters the hotel/venue/client relationship. Values People - Creates an atmosphere that fosters the development of technical and leadership skills in other employees. Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. Performs advanced work (pre/during/post event) with operations team members. Supervises and directs other technicians during an event. Assists team with proper preparation, security, storage, transportation, and maintenance of equipment. Performs inventory and forecasting of equipment needs. See the Bigger Picture - Take ownership of local/regional department running allowing Technical Manager/Group Head to focus more on their day-to-day tasks. Drives Results - Assist with training and coaching enabling junior members of staff to perform their duties to the best of their ability. Take ownership of department related activities and tasks from a local/regional level if different to Technical Manager/Group Head. Job Qualifications 4+ years of field experience in speciality (Audio) area is required. 3-5 years of customer service or hospitality experience is preferred. Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. Experience with project management of multiple tasks/initiatives. Strong customer, client and co-worker interface experience and abilities. Competencies Ownership Hospitality Professionalism Responsiveness Safety Conscious Develops Talent Tech Savvy Manages Complexity Ensures AccountabilityInstils Trust
18/07/2026
Full time
Audio Visual - Technical Lead Salary: Around £30,000- £35,000 (depending on experience) London, UK Position Overview The Technical Specialist is a lead point of contact responsible for the planning, set up and operation of small to large-scale audio-visual systems for live events while ensuring the utmost in client satisfaction. The position often requires the individual to act as a team leader for the onsite departmental teams, planning department resources and contributing towards department improvements. There may also be occasions where the individual may be required to deputise for the Technical Manager/Group Head. This position reports to the Technical Manager relevant to the department. Company Benefits: Private Healthcare Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Key Job Responsibilities Drives Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. Troubleshoots technical issues and resolves problems quickly as they arise. Do the Right Thing - Complies with all Company security and safety measures. Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite. Ensures equipment is secure from theft and/or damage when in use. Deliver World Class Service - Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. See the Bigger Picture - Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction. Understands and fosters the hotel/venue/client relationship. Values People - Creates an atmosphere that fosters the development of technical and leadership skills in other employees. Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. Performs advanced work (pre/during/post event) with operations team members. Supervises and directs other technicians during an event. Assists team with proper preparation, security, storage, transportation, and maintenance of equipment. Performs inventory and forecasting of equipment needs. See the Bigger Picture - Take ownership of local/regional department running allowing Technical Manager/Group Head to focus more on their day-to-day tasks. Drives Results - Assist with training and coaching enabling junior members of staff to perform their duties to the best of their ability. Take ownership of department related activities and tasks from a local/regional level if different to Technical Manager/Group Head. Job Qualifications 4+ years of field experience in speciality (Audio) area is required. 3-5 years of customer service or hospitality experience is preferred. Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. Experience with project management of multiple tasks/initiatives. Strong customer, client and co-worker interface experience and abilities. Competencies Ownership Hospitality Professionalism Responsiveness Safety Conscious Develops Talent Tech Savvy Manages Complexity Ensures AccountabilityInstils Trust
Head of Video - Technical Manager Uxbridge / London £50,000-£60,000 (dependant on experience) Benefits Private Healthcare after 12 months of continuous service Employee supported volunteering Enhanced family leave provision Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Mentoring support and training initiatives Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview The Technical Manager (Head of Video) will have a very strong technical background in the Audio Visual Industry with an expert level skill set and experience in a specific discipline such as Audio, Video, Lighting, Rigging or Power Distribution; this position must be the subject matter expert for their discipline. Sitting within the Production function, the Technical Manager manages all aspects of that discipline as it pertains to event pre planning, on site management, equipment maintenance and post show activities. Must have the ability to operate/trouble shoot high end equipment and have familiarity with major brands of audio visual systems and components in a large venue situation. The Technical Manager will be the key resource of information for the Production team; will interface with the warehouse leads helping to design systems; and be the project manager for large event systems. The Technical Manager is required to mentor and develop the technicians. Also where appropriate the Technical Manager will negotiate with supply chains and drive innovation with our product portfolio. On a project by project basis the Technical Manager will maximise profitability by using our own equipment and labour. The Technical Manager may or may not manage a team of Technical Specialists and will report to the Director, Project Management or General Manager, UAE as appropriate. Key Job Responsibilities Event Pre-planning Partner with the Senior Project Managers, Project Managers and end client to design, pre plan and manage all aspects of their expertise or discipline. Drive Results - Complete necessary technical drawings, production plans, labour needs, budgets, equipment selection, and interfaces with the warehouse leads, and sub rentals. See the Bigger Picture - Assist and support the other departments as necessary by making recommendations on technology, processes, and methodologies. On-site Management/Operation Delivers World Class Service - ensuring their discipline meets or exceeds the client's needs by managing the production plan, budget, and Encore production/safety standards. Do the Right Thing - Set and properly test technical components. Operate designated equipment for the event, as needed. Provides leadership to their assigned crew, including internal and external team members. At all times, the Technical Manager is expected to abide with all health and safety requirements to company and international standards; to ensure that all team members and subcontractors adhere to the same; and to recommend areas of improvement to the HSE Manager. Post-show Management Responsible for post-show management to include: final labour, time sheets, expenses, sub rentals, and any equipment maintenance needs. Complete reporting information and feedback from team to the Senior Project Managers and Project Managers for the post show jot form to document for client's future events. Customer Service Provides excellent service and strive to exceed the expectations and needs of internal and external customers. Meets with clients on site as necessary to ensure that their needs are met and the equipment setup is working properly. People Development (where they have direct reports) Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manage the HR activities including selection, performance management, and learning. Provide focused and continued coaching to develop the skills of team members. Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. Disclaimer The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands. Job Qualifications BA/BS Degreed or equivalent experience 5+ years of live large venue audio visual 5+ years of knowledge of Audio Visual and expert level technical skill set in a discipline 2+ years crew lead experience (not necessarily direct reports) Strong customer service skills Excellent organisation skills Advanced problem solving skills Strong written and oral communications skills Ability to travel up to 75% Competencies Exceeds Customer Expectations Production Efficiency Problem Solving Communication Teamwork Leadership
18/07/2026
Full time
Head of Video - Technical Manager Uxbridge / London £50,000-£60,000 (dependant on experience) Benefits Private Healthcare after 12 months of continuous service Employee supported volunteering Enhanced family leave provision Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Mentoring support and training initiatives Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview The Technical Manager (Head of Video) will have a very strong technical background in the Audio Visual Industry with an expert level skill set and experience in a specific discipline such as Audio, Video, Lighting, Rigging or Power Distribution; this position must be the subject matter expert for their discipline. Sitting within the Production function, the Technical Manager manages all aspects of that discipline as it pertains to event pre planning, on site management, equipment maintenance and post show activities. Must have the ability to operate/trouble shoot high end equipment and have familiarity with major brands of audio visual systems and components in a large venue situation. The Technical Manager will be the key resource of information for the Production team; will interface with the warehouse leads helping to design systems; and be the project manager for large event systems. The Technical Manager is required to mentor and develop the technicians. Also where appropriate the Technical Manager will negotiate with supply chains and drive innovation with our product portfolio. On a project by project basis the Technical Manager will maximise profitability by using our own equipment and labour. The Technical Manager may or may not manage a team of Technical Specialists and will report to the Director, Project Management or General Manager, UAE as appropriate. Key Job Responsibilities Event Pre-planning Partner with the Senior Project Managers, Project Managers and end client to design, pre plan and manage all aspects of their expertise or discipline. Drive Results - Complete necessary technical drawings, production plans, labour needs, budgets, equipment selection, and interfaces with the warehouse leads, and sub rentals. See the Bigger Picture - Assist and support the other departments as necessary by making recommendations on technology, processes, and methodologies. On-site Management/Operation Delivers World Class Service - ensuring their discipline meets or exceeds the client's needs by managing the production plan, budget, and Encore production/safety standards. Do the Right Thing - Set and properly test technical components. Operate designated equipment for the event, as needed. Provides leadership to their assigned crew, including internal and external team members. At all times, the Technical Manager is expected to abide with all health and safety requirements to company and international standards; to ensure that all team members and subcontractors adhere to the same; and to recommend areas of improvement to the HSE Manager. Post-show Management Responsible for post-show management to include: final labour, time sheets, expenses, sub rentals, and any equipment maintenance needs. Complete reporting information and feedback from team to the Senior Project Managers and Project Managers for the post show jot form to document for client's future events. Customer Service Provides excellent service and strive to exceed the expectations and needs of internal and external customers. Meets with clients on site as necessary to ensure that their needs are met and the equipment setup is working properly. People Development (where they have direct reports) Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manage the HR activities including selection, performance management, and learning. Provide focused and continued coaching to develop the skills of team members. Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. Disclaimer The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands. Job Qualifications BA/BS Degreed or equivalent experience 5+ years of live large venue audio visual 5+ years of knowledge of Audio Visual and expert level technical skill set in a discipline 2+ years crew lead experience (not necessarily direct reports) Strong customer service skills Excellent organisation skills Advanced problem solving skills Strong written and oral communications skills Ability to travel up to 75% Competencies Exceeds Customer Expectations Production Efficiency Problem Solving Communication Teamwork Leadership
Encore Global is seeking an AV Technician based in London, UK. In this role, you'll be responsible for the setup and operation of audio-visual equipment for various events. You will ensure high levels of customer service by meeting client needs and resolving technical issues efficiently. Your experience in AV or live events, as well as a background in the service industry, will be critical for success. The position offers a competitive salary of up to £29,000 depending on experience and includes excellent company benefits.
17/07/2026
Full time
Encore Global is seeking an AV Technician based in London, UK. In this role, you'll be responsible for the setup and operation of audio-visual equipment for various events. You will ensure high levels of customer service by meeting client needs and resolving technical issues efficiently. Your experience in AV or live events, as well as a background in the service industry, will be critical for success. The position offers a competitive salary of up to £29,000 depending on experience and includes excellent company benefits.
AV Technician London, UK up to £29,000 (dependent on experience) Company Benefits for an AV Technician: Private Healthcare with no excess payments for the employee Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility as an AV Technician: Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Equipment Operation Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event Drive Results- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audio-visual equipment as listed in the technical qualifications section. Troubleshoot technical issues and resolve problems quickly as they arise. Do the Right Thing -Complies with all Company security and safety measures. Adhere to health and safety regulations and wear appropriate PPE.At times the technicians will work as part of a team on larger scale projects. Customer Service Deliver World Class Service- Strives to exceed the expectations and needs of internal and external customers. Values People- Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/venue/client relationship. Technical Ability Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge Do the Right Thing- Understands company processes, follows procedures and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. See the Bigger Picture- Increases revenue by utilising floor up-selling techniques. Works with clients to finalise invoices. What you bring with you as an AV Technician: Previous experience within the Service and Hospitality industry would be preferable. Previous experience in AV / Live events would be preferred Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.
17/07/2026
Full time
AV Technician London, UK up to £29,000 (dependent on experience) Company Benefits for an AV Technician: Private Healthcare with no excess payments for the employee Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility as an AV Technician: Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Equipment Operation Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event Drive Results- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audio-visual equipment as listed in the technical qualifications section. Troubleshoot technical issues and resolve problems quickly as they arise. Do the Right Thing -Complies with all Company security and safety measures. Adhere to health and safety regulations and wear appropriate PPE.At times the technicians will work as part of a team on larger scale projects. Customer Service Deliver World Class Service- Strives to exceed the expectations and needs of internal and external customers. Values People- Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/venue/client relationship. Technical Ability Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge Do the Right Thing- Understands company processes, follows procedures and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. See the Bigger Picture- Increases revenue by utilising floor up-selling techniques. Works with clients to finalise invoices. What you bring with you as an AV Technician: Previous experience within the Service and Hospitality industry would be preferable. Previous experience in AV / Live events would be preferred Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.