People First Team Japan/ピプルファストチムジャパン

People First is seeking a Mandarin-speaking E-commerce Specialist for our Reading-based team to manage Amazon orders, listings, and promotions. You will coordinate with internal partners to ensure accurate order processing and timely fulfillment while monitoring stock and performance metrics. Ideal candidates have a solid background in e-commerce, strong analytical skills, and fluency in English and Mandarin. The role is permanent and starts ASAP, with salary around £30k depending on experience.

A prominent recruitment agency in London seeks a Mandarin speaking Solution Manager. The candidate will design and deliver Telecom network and DICT projects while liaising with clients and providing solutions. Key qualifications include a degree in Telecommunication/Computing Engineering and fluency in both Mandarin and English. The position offers a competitive salary and a hybrid work model. This is an opportunity to contribute to vital projects in a dynamic environment while ensuring a high standard of client service.

People First Team Japan/ピプルファストチムジャパン is looking for a Mandarin speaking Information Security Associate to join our team in Frankfurt, Germany. This full-time position focuses on managing information security issues, ensuring compliance with regulations, and supporting the management board in developing policies. We are looking for candidates fluent in Mandarin and English, with solid experience in Information Security management. The role is office based and we offer a competitive salary of up to €70k depending on experience.

Your New Job Title: Mandarin speaking Information Security Associate-Banking The Skills You'll Need: Mandarin and English fluent, familiar with The Digital Operational Resilience Act (DORA) regulations, Solid experience in Information Security management. Your New Salary: Up to €70k depending on the experience + Benefits Fully office based Permanent Office based: Frankfurt, Germany Start: ASAP Mandarin speaking Information Security Associate - What You'll be Doing: Responsibility for all information security issues within the institution and with regard to third parties. Ensuring that information security objectives and measures defined in the institution's IT strategy, information security policy, and information security guidelines are transparent both within the institution and for third parties, and that compliance with them is reviewed and monitored. Supporting and advising the management board in defining and updating the information security policy, including assistance in resolving conflicting objectives. Compiling information security guidelines and, where appropriate, other relevant regulations, as well as monitoring compliance; managing and coordinating the institution's information security processes and overseeing the involvement of IT service providers. Supporting the development and updating of contingency plans with regard to information security-related issues. Initiating and monitoring the implementation of information security measures. Monitoring and ensuring compliance with information security requirements in projects. Acting as a point of contact for all information security-related inquiries from within the institution and from third parties. Examining information security incidents and reporting them to the management board. Initiating and coordinating information security awareness activities and training sessions. Mandarin speaking Information Security Associate - The Skills You'll Need to Succeed: Proficiency in Mandarin and English language (writing and speaking). German is a plus. Solid experience in Information Security management. In-depth knowledge of the relevant legal regulations governing the job. Familiar with The Digital Operational Resilience Act (DORA) regulations. Extensive experience in project management. Certified Information Security Officer. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

People First Team Japan is seeking a Cantonese and Mandarin-speaking Business Analyst to contribute to strategic projects and daily operations. The role involves gathering and analyzing business requirements, providing operational support, and ensuring compliance with internal policies. Candidates should have strong experience in business analysis and retail banking, familiarity with digital banking tools, and excellent communication skills. This position offers a hybrid working arrangement with a 12-month fixed-term contract and a salary of up to £45k depending on experience.

Your New Job Title: Cantonese and Mandarin speaking Business Analyst The Skills You'll Need: Fluent in Cantonese and Mandarin, Experience in business analysis, familiar with digital banking tools. Your New Salary: up to £45k, depending on experience Working Arrangement: Hybrid, 1 day WFH, 4 days in office. Contract: 12 months Fixed Term Contract Start: ASAP Position Summary: We are seeking a versatile Business Analyst with Operational Support responsibilities to contribute both strategic project initiatives and daily business operations. This dual role position requires a candidate who can evaluate and improve business processes while also ensuring smooth day-to-day support for internal teams and external stakeholders. Business Analysis and Projects Gather, analyze, and document business requirements. Review and improve workflows to enhance efficiency and customer experience. Assist in project coordination and implementation. Prepare user guide, process documentation, and training materials. Develop test cases and perform UAT for system/process changes. Collaborate with team to implement improvements. Operational Support Handle hotline calls and respond to internal/external inquiries. Provide daily operational and administrative support. Ensure adherence to internal policies and procedures. Process Maintain a clean and organized workspace in adherence to the Clear Desk Policy to ensure confidentiality and compliance. Exercise due diligence and care in handling all transactions to minimize risk and ensure accuracy. Follow established operational procedures, internal controls, and compliance requirements consistently. Identify opportunities for process improvement and contribute to workflow efficiency. People Ask for help and support where necessary. Maintain good teamwork and work relationship with colleagues and other departments. Customer Demonstrate a comprehensive understanding of the bank's products and services before engaging in any customer facing sales or advisory activities. Deliver prompt and effective resolution to customer queries, concerns, and complaints, ensuring a positive experience. Provide accurate and relevant product information and support customers' needs. Build and maintain customer trust by offering reliable, compliant, and transparent service at all touchpoints. Compliance & Risk Management Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank; carry out duties with high integrity. Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day to day work. Business Analyst - The Skills You'll Need to Succeed Experience in retail banking and/or business analysis (customer service, online banking, card industry experience is a plus). Familiarity with digital banking tools (e.g. Mobile apps, digital wallets). Strong understanding of core banking processes (e.g. payment, compliance). Analytical mindset with problem solving skills. Hands on experience translating complex business requirements into Epics, User Stories and clear acceptance criteria. Familiarity with JIRA is preferred. Comfortable working with data analysis, proficient in Excel, knowledge of basic SQL or PowerBI is an advantage. Excellent communication skills, both verbal and written, for engaging with customers and collaborating with stakeholders. Fluent in English, Cantonese and Mandarin. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

MandarinspeakingITSupport Salary: Depending on experience Location: Central London Office based. The role requires a 36-hour working week, consisting of either three night shifts (21:00-09:00) or one night shift and two weekend day shifts (09:00-21:00). Weekend work is required on a rotational basis. Perm. Start: ASAP About the role IT Centre (Europe) oversees and manages the secure operation of IT applications and front-end systems used in all branches and representative offices located within Europe and Africa. As an IT Support - Mandarin Speaking, you will be responsible in assisting the Help Desk first line support and the daily operations of the Bank's IT systems. You will also perform applications and batch monitoring as well as data backup. What you'll be doing Carry out the Help Desk first line support duty for IT Centre (Europe) including Help Desk cases, user ID management, production access and Head Office's service requests and manage the workflow of those requests. Carry out machine room environment and devices first line maintenance, support second line engineer to performs system changes and maintenance. Monitor the production systems and applications and follow the incident management procedure to deal with critical messages. Perform first line handling of system and network alerts. Carry out daily operational duty and run batch jobs. Assist with producing system and network reports for management and for branches. The skills you'll need to succeed Degree educated preferably in Information Technology, Computing, Software Engineering, Computer Engineering, Science in Information Technology, or other relevant subject. Proven track record in a similar role. Experience in PC support (e.g. PC installation, printer setup). Experience in Windows 10 and 11 troubleshooting. Experience in OAsystem maintenance, particularly in MS Office, MS Outlook, SharePoint, IE, Chrome and Lotus Notes. Experience in database management. Knowledge of Information Security, Cybersecurity and GDPR. Good problem solving skills. Excellent English and Mandarin communication skills. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

People First Team Japan is seeking a Mandarin-speaking IT Support in Central London. You will assist in managing IT applications for branches across Europe and Africa and carry out first line Help Desk support duties. Ideal candidates will have a degree in IT or a related field and a track record in IT support. The role requires a 36-hour working week with a mixture of night and weekend shifts. People First is committed to diversity and welcomes applications from all qualified candidates. .