Airband

Job Title: Broadband Installation Engineer Location: South Wales (ideally you will be based between Pontypool and Monmouth) Job Type: Full-Time 40 hours per week, Monday to Friday. Salary: £31,000 to £35,180 Per Annum DOE + Discretionary Annual Bonus + Company Vehicle Provided At Airband, we're building more than broadband networks, we're helping reshape connectivity across the UK. Originally established to tackle the digital divide in rural and underserved communities, Airband has grown into a dynamic broadband provider delivering services through Fibre, Fixed Wireless Access (FWA) and wholesale network partnerships. Role Summary The Broadband Installation Engineer plays a key role in delivering high-quality broadband connections to customers, ensuring every installation is completed safely, efficiently, and to Airband's expected standards. The role involves installing and servicing both Fibre to the Premises (FTTP) and Fixed Wireless Access (FWA) solutions, while providing a professional and positive customer experience at every stage of the visit. As a representative of Airband, the Broadband Installation Engineer is also expected to uphold company values, maintain high standards of customer care and contribute to the growth of the business by supporting a reliable and professional installation service. Responsibilities Install Fibre and Wireless services from Airband main network to the customer's premises, ensuring minimal disruption and adherence to safety standards. Set up and configuration of routers, modems, and other networking hardware & software to provide seamless full fibre and wireless connectivity. Perform thorough testing services to confirm functionality and signal strength. Deliver all installations in a professional manner. Always maintain a high level of health and safety awareness. Maintain own stock levels & vehicle cleanliness. Complete fibre and wireless install surveys using IT equipment provided such as laptop, phone, and tablets. Use of Fibre Cloud, Weezie and third party network architecture software to provide detailed install plans. Submission of defected infrastructure using provided software/apps. Use of business systems including PIA, Microsoft Office Suite, Salesforce, PeopleHR, Health & Safety Apps, SICON Use of wide range of hand and power tools to aid in the installation of customer fibre and wireless services. Use of a hoist to survey or install when needed. Out of Hours (OOH) on call work may be required on a rota basis. Working closely with field and office based colleagues. Liaising with third parties including landowners, utilities, build contractors, landlords and customers. Must comply with the company Vehicle Policy. Role model Airband's Values across the organisation, ensuring they are meaningfully reflected in ways of working. Support growing our customer base at every opportunity. Any other duties that are required in addition to those listed. Key Skills Excellent written and verbal communication Effective time management and prioritisation Strong problem-solving skills Attention to detail and accuracy Ability to work independently and collaboratively as part of a wider Airband team Embraces change, is adaptable and is willing to learn Customer / user-focused mindset Continuous improvement mindset Planning and organisational skills Competent use of Microsoft 365 tools Embraces diversity Expert Troubleshooting Health & Safety Awareness Team Collaboration Inventory Management Comfortable working at heights Technical & Digital Skills Ability to learn new FWA & Fibre systems and technologies quickly. Understanding of digital ways of working and collaboration tools Proficiency with FWA & Fibre Customer installs - both UG & OH Qualifications & Professional Knowledge Essential - training will be provided to fill any certification gaps. CSS Worksafe (Safe working at Height) Static & Mobile Boom 1B & 3B (IPAF) First Aid at work Asbestos Awareness Manual Handling Street Works (Unit 2 01 SLG) A8 or SA001 O/H safety A9 or SA002 U/G safety S7 or N007 Sub duct and cable installation S8 or E001 Overhead cable installation S9 Pole stepping on congested poles Full UK Driving Licence Experience Essential Experience Proven experience of telecommunication installations Experience working in relevant environment multi-functional telecommunications role Demonstrable experience of learning new technologies in a fast-paced organisation Desirable Experience Experience of FWA installations. Medical Restrictions Due to the nature of this role, applicants should be aware of the following requirements: Colour Blindness: The role involves working with colour-coded fibre optic cabling, requiring the ability to accurately distinguish between colours. Weight Restriction: The role requires the use of safety harnesses, which have a maximum user weight limit of 140 kg (including clothing, tools, and equipment where applicable). Claustrophobia: The role may involve working in confined or restricted spaces, including ducts, chambers, and other enclosed environments. Acrophobia / Vertigo: The role involves working at height using ladders, platforms, towers, or similar access equipment and requires comfort and competence when working in elevated positions. What can Airband Offer you? Discretionary Annual Bonus Company Vehicle Overtime pay 25 days of paid leave a year rising to 30 plus bank holidays with service 5% Airband pension plus a minimum 3% employee contribution Customer referral bonus - a thank you for every customer you send our way We offer hybrid working - a mix of working from home and in the office Free Broadband - If you are in our coverage, you can benefit from free broadband with us! (subject to time served) 20% off your monthly line rental on EE's phone, tablet, SIM only or mobile broadband plans. Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service) Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year! Refer a friend reward scheme - a selection of great rewards to choose from! Pre-employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for the number of our roles, particularly those that are customer-facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.

Job Title: Infrastructure Engineer Location: Southwest (Devon) Job Type: Full-Time Hours: 40 hours per week, Monday to Friday. Due to the nature of the role, there may be requirements to start earlier and/or finish later, reimbursed by overtime payments in accordance with Airband's overtime policy. On-call on a rota system, which will be reimbursed as per Airband's On Call / Overtime policy. Salary: £31,000 to £36,000 Per Annum DOE + Company Vehicle At Airband, we're building more than broadband networks, we're helping reshape connectivity across the UK. Originally established to tackle the digital divide in rural and underserved communities, Airband has grown into a dynamic broadband provider delivering services through Fibre, Fixed Wireless Access (FWA) and wholesale network partnerships. Reporting to the Engineering Manager, you will be responsible for ensuring that wireless infrastructure and fibre cabinet equipment within your assigned area are fully maintained, reliable and operating at optimum performance. The role involves installing, servicing and repairing Airband's fixed wireless access network and associated fibre cabinet equipment. You will play a key part in maintaining service availability, resolving faults efficiently and supporting the ongoing performance of the network. You will also be expected to set a strong example in both work ethic and standards, consistently delivering high-quality work and maintaining accurate evidence, including photographic proof where required. This position requires a proactive approach, attention to detail and a commitment to keeping the network operating to the highest possible standard. Responsibilities Predominantly working on our wireless infrastructure which includes a variety of mast/tower structures to install/service radio equipment As Infrastructure engineer, you will enjoy working in a varied environment You will be out on the road traveling to sites throughout your dedicated area, delivering a high level of installation, servicing, and repair work to our wireless infrastructure across both the traditional ISP and customer network elements. Working with microwave radio links - building/landing/panning and configuring Installing and configuring Airband's FWA (Fixed Wireless Access) network of Access points across numerous frequency bands and technologies Installing and building cabinets/compounds that house the wireless/network hardware Fibre infrastructure in cabinets such as switches/routers/OLT installing and commissioning Site cabling - Cat 5/6 and coax as well as fibre patching Rectification / replacement of basic elements of UPS, batteries and associated hardware Preventative Maintenance Site Documentation (existing sites) You will ensure that all works undertaken complies to Airband's H&S policies As you will use and have access to Airband's fleet, you will be responsible to ensure that these are maintained in good working order, highlighting any issues to the appropriate person Key Skills Excellent written and verbal communication Effective time management and prioritisation Strong problem-solving skills Attention to detail and accuracy Ability to work independently and collaboratively as part of a wider Airband team Embraces change, is adaptable and is willing to learn Customer / user-focused mindset Continuous improvement mindset Planning and organisational skills Competent use of Microsoft 365 tools Embraces diversity Emotional intelligence and professionalism Technical & Digital Skills Rigging tickets/experience of tower climbing and microwave radio works Experience of cabinet/network infrastructure Experience across both point to point and point to multipoint wireless technologies Knowledge of networks - TCP/IP Knowledge of basic AC and also DC power cabling/working Qualifications & Professional Knowledge Essential Essential Certificates Static & Mobile Boom 1B & 3B CSS Worksafe (Safe working at Height) First Aid at work Asbestos Awareness Manual Handling Street Works (Unit 2 01 SLG) Tower Climber Medical Tower climber & Rescue Radio Frequency Awareness Roof Top Safety & Access ACDC Awareness - External Driving Licence Desirable A8 or SA001 O/H safety A9 or SA002 U/G safety Tower Inspection Pole Top Climber Rigging & Lifting (100kg) PASMA LANTRA 4 X 4 LANTRA All Terrain Vehicle (ATV Experience Essential Proven experience working at height. Proven Experience working in a high risk environment. Demonstrating H&S adherence at all times Ability to communicate effectively and professionally with internal and external Divisions and Clients. What can Airband Offer you? 25 days of paid leave a year rising to 30 plus bank holidays with service. 5% Airband pension plus a minimum 3% employee contribution. Customer referral bonus - a thank you for every customer you send our way. We offer hybrid working - a mix of working from home and in the office. Free Broadband - If you are in our coverage, you can benefit from free broadband with us! (subject to time served) 20 % off your monthly line rental on EE's phone, tablet, SIM only or mobile broadband plans. Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service) Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1 000 a year! Refer a friend reward scheme - a selection of great rewards to choose from! Pre-employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.

Airband is seeking a Broadband Installation Engineer for a full-time position in South Wales. The engineer will install and service Fibre and Wireless connections to deliver high-quality broadband services to customers. The ideal candidate will have proven telecom installation experience, a Full UK Driving Licence, and strong communication skills. Benefits include a competitive salary of £31,000 to £35,180, a company vehicle, and a discretionary annual bonus.

Airband is seeking a Broadband Installation Engineer based in South Wales, particularly between Pontypool and Monmouth. You will install and service both Fibre and Fixed Wireless Access solutions, ensuring customer satisfaction and safety compliance. The role requires proven telecommunication installation experience and a full UK driving license. Benefits include a discretionary annual bonus, a company vehicle, and 25 days of leave rising to 30. Join us to help reshape connectivity across the UK!

Job Title: Broadband Installation Engineer Location: South Wales (ideally you will be based between Pontypool and Monmouth) Job Type: Full-Time 40 hours per week, Monday to Friday. Salary: £31,000 to £35,180 Per Annum DOE + Discretionary Annual Bonus + Company Vehicle Provided At Airband, we're building more than broadband networks, we're helping reshape connectivity across the UK. Originally established to tackle the digital divide in rural and underserved communities, Airband has grown into a dynamic broadband provider delivering services through Fibre, Fixed Wireless Access (FWA) and wholesale network partnerships. Role Summary The Broadband Installation Engineer plays a key role in delivering high-quality broadband connections to customers, ensuring every installation is completed safely, efficiently, and to Airband's expected standards. The role involves installing and servicing both Fibre to the Premises (FTTP) and Fixed Wireless Access (FWA) solutions, while providing a professional and positive customer experience at every stage of the visit. As a representative of Airband, the Broadband Installation Engineer is also expected to uphold company values, maintain high standards of customer care and contribute to the growth of the business by supporting a reliable and professional installation service. Responsibilities Install Fibre and Wireless services from Airband main network to the customer's premises, ensuring minimal disruption and adherence to safety standards. Set up and configuration of routers, modems, and other networking hardware & software to provide seamless full fibre and wireless connectivity. Perform thorough testing services to confirm functionality and signal strength. Deliver all installations in a professional manner. Always maintain a high level of health and safety awareness. Maintain own stock levels & vehicle cleanliness. Complete fibre and wireless install surveys using IT equipment provided such as laptop, phone, and tablets. Use of Fibre Cloud, Weezie and third party network architecture software to provide detailed install plans. Submission of defected infrastructure using provided software/apps. Use of business systems including PIA, Microsoft Office Suite, Salesforce, PeopleHR, Health & Safety Apps, SICON Use of wide range of hand and power tools to aid in the installation of customer fibre and wireless services. Use of a hoist to survey or install when needed. Out of Hours (OOH) on call work may be required on a rota basis. Working closely with field and office based colleagues. Liaising with third parties including landowners, utilities, build contractors, landlords and customers. Must comply with the company Vehicle Policy. Role model Airband's Values across the organisation, ensuring they are meaningfully reflected in ways of working. Support growing our customer base at every opportunity. Any other duties that are required in addition to those listed. Key Skills Excellent written and verbal communication Effective time management and prioritisation Strong problem-solving skills Attention to detail and accuracy Ability to work independently and collaboratively as part of a wider Airband team Embraces change, is adaptable and is willing to learn Customer / user-focused mindset Continuous improvement mindset Planning and organisational skills Competent use of Microsoft 365 tools Embraces diversity Expert Troubleshooting Health & Safety Awareness Team Collaboration Inventory Management Comfortable working at heights Technical & Digital Skills Ability to learn new FWA & Fibre systems and technologies quickly. Understanding of digital ways of working and collaboration tools Proficiency with FWA & Fibre Customer installs - both UG & OH Qualifications & Professional Knowledge Essential - training will be provided to fill any certification gaps. CSS Worksafe (Safe working at Height) Static & Mobile Boom 1B & 3B (IPAF) First Aid at work Asbestos Awareness Manual Handling Street Works (Unit 2 01 SLG) A8 or SA001 O/H safety A9 or SA002 U/G safety S7 or N007 Sub duct and cable installation S8 or E001 Overhead cable installation S9 Pole stepping on congested poles Full UK Driving Licence Experience Essential Experience Proven experience of telecommunication installations Experience working in relevant environment multi-functional telecommunications role Demonstrable experience of learning new technologies in a fast-paced organisation Desirable Experience Experience of FWA installations. Medical Restrictions Due to the nature of this role, applicants should be aware of the following requirements: Colour Blindness: The role involves working with colour-coded fibre optic cabling, requiring the ability to accurately distinguish between colours. Weight Restriction: The role requires the use of safety harnesses, which have a maximum user weight limit of 140 kg (including clothing, tools, and equipment where applicable). Claustrophobia: The role may involve working in confined or restricted spaces, including ducts, chambers, and other enclosed environments. Acrophobia / Vertigo: The role involves working at height using ladders, platforms, towers, or similar access equipment and requires comfort and competence when working in elevated positions. What can Airband Offer you? Discretionary Annual Bonus Company Vehicle Overtime pay 25 days of paid leave a year rising to 30 plus bank holidays with service 5% Airband pension plus a minimum 3% employee contribution Customer referral bonus - a thank you for every customer you send our way We offer hybrid working - a mix of working from home and in the office Free Broadband - If you are in our coverage, you can benefit from free broadband with us! (subject to time served) 20% off your monthly line rental on EE's phone, tablet, SIM only or mobile broadband plans. Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service) Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year! Refer a friend reward scheme - a selection of great rewards to choose from! Pre-employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for the number of our roles, particularly those that are customer-facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.

Job Title: Broadband Installation Engineer Location: South Wales (ideally you will be based between Pontypool and Monmouth) Job Type: Full-Time 40 hours per week, Monday to Friday. Salary: £31,000 to £35,180 Per Annum DOE + Discretionary Annual Bonus + Company Vehicle Provided At Airband, we're building more than broadband networks, we're helping reshape connectivity across the UK. Originally established to tackle the digital divide in rural and underserved communities, Airband has grown into a dynamic broadband provider delivering services through Fibre, Fixed Wireless Access (FWA) and wholesale network partnerships. Role Summary The Broadband Installation Engineer plays a key role in delivering high-quality broadband connections to customers, ensuring every installation is completed safely, efficiently, and to Airband's expected standards. The role involves installing and servicing both Fibre to the Premises (FTTP) and Fixed Wireless Access (FWA) solutions, while providing a professional and positive customer experience at every stage of the visit. As a representative of Airband, the Broadband Installation Engineer is also expected to uphold company values, maintain high standards of customer care and contribute to the growth of the business by supporting a reliable and professional installation service. Responsibilities Install Fibre and Wireless services from Airband main network to the customer's premises, ensuring minimal disruption and adherence to safety standards. Set up and configuration of routers, modems, and other networking hardware & software to provide seamless full fibre and wireless connectivity. Perform thorough testing services to confirm functionality and signal strength. Deliver all installations in a professional manner. Always maintain a high level of health and safety awareness. Maintain own stock levels & vehicle cleanliness. Complete fibre and wireless install surveys using IT equipment provided such as laptop, phone, and tablets. Use of Fibre Cloud, Weezie and third party network architecture software to provide detailed install plans. Submission of defected infrastructure using provided software/apps. Use of business systems including PIA, Microsoft Office Suite, Salesforce, PeopleHR, Health & Safety Apps, SICON Use of wide range of hand and power tools to aid in the installation of customer fibre and wireless services. Use of a hoist to survey or install when needed. Out of Hours (OOH) on call work may be required on a rota basis. Working closely with field and office based colleagues. Liaising with third parties including landowners, utilities, build contractors, landlords and customers. Must comply with the company Vehicle Policy. Role model Airband's Values across the organisation, ensuring they are meaningfully reflected in ways of working. Support growing our customer base at every opportunity. Any other duties that are required in addition to those listed. Key Skills Excellent written and verbal communication Effective time management and prioritisation Strong problem-solving skills Attention to detail and accuracy Ability to work independently and collaboratively as part of a wider Airband team Embraces change, is adaptable and is willing to learn Customer / user-focused mindset Continuous improvement mindset Planning and organisational skills Competent use of Microsoft 365 tools Embraces diversity Expert Troubleshooting Health & Safety Awareness Team Collaboration Inventory Management Comfortable working at heights Technical & Digital Skills Ability to learn new FWA & Fibre systems and technologies quickly. Understanding of digital ways of working and collaboration tools Proficiency with FWA & Fibre Customer installs - both UG & OH Qualifications & Professional Knowledge Essential - training will be provided to fill any certification gaps. CSS Worksafe (Safe working at Height) Static & Mobile Boom 1B & 3B (IPAF) First Aid at work Asbestos Awareness Manual Handling Street Works (Unit 2 01 SLG) A8 or SA001 O/H safety A9 or SA002 U/G safety S7 or N007 Sub duct and cable installation S8 or E001 Overhead cable installation S9 Pole stepping on congested poles Full UK Driving Licence Experience Essential Experience Proven experience of telecommunication installations Experience working in relevant environment multi-functional telecommunications role Demonstrable experience of learning new technologies in a fast-paced organisation Desirable Experience Experience of FWA installations. Medical Restrictions Due to the nature of this role, applicants should be aware of the following requirements: Colour Blindness: The role involves working with colour-coded fibre optic cabling, requiring the ability to accurately distinguish between colours. Weight Restriction: The role requires the use of safety harnesses, which have a maximum user weight limit of 140 kg (including clothing, tools, and equipment where applicable). Claustrophobia: The role may involve working in confined or restricted spaces, including ducts, chambers, and other enclosed environments. Acrophobia / Vertigo: The role involves working at height using ladders, platforms, towers, or similar access equipment and requires comfort and competence when working in elevated positions. What can Airband Offer you? Discretionary Annual Bonus Company Vehicle Overtime pay 25 days of paid leave a year rising to 30 plus bank holidays with service 5% Airband pension plus a minimum 3% employee contribution Customer referral bonus - a thank you for every customer you send our way We offer hybrid working - a mix of working from home and in the office Free Broadband - If you are in our coverage, you can benefit from free broadband with us! (subject to time served) 20% off your monthly line rental on EE's phone, tablet, SIM only or mobile broadband plans. Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service) Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year! Refer a friend reward scheme - a selection of great rewards to choose from! Pre-employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for the number of our roles, particularly those that are customer-facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.