The Boston Consulting Group GmbH
Locations: London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Founded in 1963, BCG was a pioneer in business strategy. Today we help clients with total transformation, inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Offer Senior Manager, you will partner closely with the Frontier Tech Leadership Team to shape, scale, and commercialize BCG's Frontier Tech offering globally. You will help define the strategic direction of the offer, drive go to market priorities across industries and regions, and ensure alignment between offer development, commercialization, and business performance. This role sits at the intersection of strategy, offer development, and execution. You will work across a broad network of practice areas, industry teams, experts, marketing, finance, and knowledge teams to advance Frontier Tech priorities and support sustainable growth. Offer Strategy & Development Drive the annual Frontier Tech offer planning process, helping define client priorities, market opportunities, differentiation, and growth objectives. Support the evolution of the offer architecture, value proposition, use cases, and integration with broader BCG programs, including AI and GenAI transformation. Partner with experts and knowledge teams to develop, refine, and scale Frontier Tech offerings and related sub topics. Commercialization & Go to Market Partner with industry teams to define and execute targeted go to market plans, including priority sectors, campaigns, content, and client opportunities. Help shape strategic plays, deployment approaches, and enterprise transformation frameworks that support client impact and commercial growth. Support proposal efforts, capability building, and enablement activities to help teams bring the best of BCG to clients. Business Performance & Portfolio Management Establish and track key business performance metrics, including revenue, consultant billability, and offer adoption. Develop leadership reporting and insights to support decision making and inform strategic priorities. Drive prioritization across key initiatives, balancing leadership priorities, business needs, and available resources. Marketing, Communications & Community Building Partner with leadership and marketing teams to develop go to market narratives, communication strategies, and market facing content. Support internal and external visibility initiatives that strengthen the Frontier Tech brand and positioning. Foster engagement, collaboration, and affiliation across the global Frontier Tech practitioner community. As part of the broader Offer Management community, you will also contribute to the evolution of offer management practices, sharing lessons learned and helping refine best practices across BCG. You're Good At Successful candidates will feel comfortable operating in a "start up mode" within BCG and with multiple players, have strong project management skills, the aptitude to see and hold the big picture, yet also manage the details. Comfort with ambiguity, evolving priorities and eagerness to lean in to support team/projects when needed, are also pre requisites. Orchestrating complex agendas, aligning senior leadership, prioritizing activities and working with others to get things done (in a distributed organization). Possessing a strong foundation in technology with a keen interest in development, backed by practical experience in data, digital and AI transformation roles. Managing and executing projects efficiently; provide hands on support to multiple activities, often requiring strong consulting skills (slides writing, effective communication, some analytics, ). Collaborating and communicating with various teams and individuals, with different levels of seniority in different geographies and with different backgrounds; be able to communicate with senior leaders and be a connection point for the community. What You'll Bring Education and Experience Bachelor's degree required; advanced degree preferred. 8 10+ years of experience in strategy, transformation, digital, analytics, technology, or related fields. Experience leading complex, cross functional initiatives in consulting, industry, startups, or other dynamic environments. Familiarity with digital, data, AI, or enterprise transformation topics. Previous experience in consulting is a plus. Key Capabilities Strong interest in frontier technologies (XR/VR, Blockchain/Web3, Quantum, and IoT), AI, digital transformation, and emerging technology trends. Strong interest in experimenting with and adopting GenAI powered tools and automation approaches to reshape workflows, improve team effectiveness, reduce manual effort, and create capacity for higher value strategic work. Ability to navigate ambiguity, align stakeholders, and drive progress across complex, cross functional agendas. Strong project and program management skills, with exceptional attention to detail and follow through. Strong business judgment, problem solving, and analytical capabilities. Ability to influence senior stakeholders and build trusted relationships across a highly matrixed organization. Excellent written and verbal communication skills, including executive level presentations and storytelling. Self starter mindset with the ability to balance strategic thinking and hands on execution. Collaborative working style with a strong sense of ownership, discretion, and accountability. Who You'll Work With This role sits within BCG's Technology and Digital Advantage (TDA) practice, specifically supporting the Frontier Tech offer. The Frontier Tech team drives the development, commercialization, and evolution of BCG's capabilities in emerging technologies, helping clients unlock value through AI, frontier technologies, and large scale technology transformation. You will partner closely with Frontier Tech leadership and work across a broad network of stakeholders throughout BCG, including Practice Area and Industry leaders, topic experts, Knowledge teams, Marketing, Finance, and other Offer Management colleagues. Together, you will shape offer strategy, drive go to market priorities, support business growth, and help scale Frontier Tech capabilities globally. This role offers significant exposure to senior leaders across TDA and the broader firm, providing opportunities to influence strategic priorities, contribute to the evolution of BCG's Frontier Tech agenda, and help define how emerging technologies are translated into client impact. As part of the broader Offer Management community, you will also contribute to the development of best practices, helping evolve how BCG builds, scales, and commercializes its most strategic offerings. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer. Click here for more information on E-Verify.
Locations: London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Founded in 1963, BCG was a pioneer in business strategy. Today we help clients with total transformation, inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Offer Senior Manager, you will partner closely with the Frontier Tech Leadership Team to shape, scale, and commercialize BCG's Frontier Tech offering globally. You will help define the strategic direction of the offer, drive go to market priorities across industries and regions, and ensure alignment between offer development, commercialization, and business performance. This role sits at the intersection of strategy, offer development, and execution. You will work across a broad network of practice areas, industry teams, experts, marketing, finance, and knowledge teams to advance Frontier Tech priorities and support sustainable growth. Offer Strategy & Development Drive the annual Frontier Tech offer planning process, helping define client priorities, market opportunities, differentiation, and growth objectives. Support the evolution of the offer architecture, value proposition, use cases, and integration with broader BCG programs, including AI and GenAI transformation. Partner with experts and knowledge teams to develop, refine, and scale Frontier Tech offerings and related sub topics. Commercialization & Go to Market Partner with industry teams to define and execute targeted go to market plans, including priority sectors, campaigns, content, and client opportunities. Help shape strategic plays, deployment approaches, and enterprise transformation frameworks that support client impact and commercial growth. Support proposal efforts, capability building, and enablement activities to help teams bring the best of BCG to clients. Business Performance & Portfolio Management Establish and track key business performance metrics, including revenue, consultant billability, and offer adoption. Develop leadership reporting and insights to support decision making and inform strategic priorities. Drive prioritization across key initiatives, balancing leadership priorities, business needs, and available resources. Marketing, Communications & Community Building Partner with leadership and marketing teams to develop go to market narratives, communication strategies, and market facing content. Support internal and external visibility initiatives that strengthen the Frontier Tech brand and positioning. Foster engagement, collaboration, and affiliation across the global Frontier Tech practitioner community. As part of the broader Offer Management community, you will also contribute to the evolution of offer management practices, sharing lessons learned and helping refine best practices across BCG. You're Good At Successful candidates will feel comfortable operating in a "start up mode" within BCG and with multiple players, have strong project management skills, the aptitude to see and hold the big picture, yet also manage the details. Comfort with ambiguity, evolving priorities and eagerness to lean in to support team/projects when needed, are also pre requisites. Orchestrating complex agendas, aligning senior leadership, prioritizing activities and working with others to get things done (in a distributed organization). Possessing a strong foundation in technology with a keen interest in development, backed by practical experience in data, digital and AI transformation roles. Managing and executing projects efficiently; provide hands on support to multiple activities, often requiring strong consulting skills (slides writing, effective communication, some analytics, ). Collaborating and communicating with various teams and individuals, with different levels of seniority in different geographies and with different backgrounds; be able to communicate with senior leaders and be a connection point for the community. What You'll Bring Education and Experience Bachelor's degree required; advanced degree preferred. 8 10+ years of experience in strategy, transformation, digital, analytics, technology, or related fields. Experience leading complex, cross functional initiatives in consulting, industry, startups, or other dynamic environments. Familiarity with digital, data, AI, or enterprise transformation topics. Previous experience in consulting is a plus. Key Capabilities Strong interest in frontier technologies (XR/VR, Blockchain/Web3, Quantum, and IoT), AI, digital transformation, and emerging technology trends. Strong interest in experimenting with and adopting GenAI powered tools and automation approaches to reshape workflows, improve team effectiveness, reduce manual effort, and create capacity for higher value strategic work. Ability to navigate ambiguity, align stakeholders, and drive progress across complex, cross functional agendas. Strong project and program management skills, with exceptional attention to detail and follow through. Strong business judgment, problem solving, and analytical capabilities. Ability to influence senior stakeholders and build trusted relationships across a highly matrixed organization. Excellent written and verbal communication skills, including executive level presentations and storytelling. Self starter mindset with the ability to balance strategic thinking and hands on execution. Collaborative working style with a strong sense of ownership, discretion, and accountability. Who You'll Work With This role sits within BCG's Technology and Digital Advantage (TDA) practice, specifically supporting the Frontier Tech offer. The Frontier Tech team drives the development, commercialization, and evolution of BCG's capabilities in emerging technologies, helping clients unlock value through AI, frontier technologies, and large scale technology transformation. You will partner closely with Frontier Tech leadership and work across a broad network of stakeholders throughout BCG, including Practice Area and Industry leaders, topic experts, Knowledge teams, Marketing, Finance, and other Offer Management colleagues. Together, you will shape offer strategy, drive go to market priorities, support business growth, and help scale Frontier Tech capabilities globally. This role offers significant exposure to senior leaders across TDA and the broader firm, providing opportunities to influence strategic priorities, contribute to the evolution of BCG's Frontier Tech agenda, and help define how emerging technologies are translated into client impact. As part of the broader Offer Management community, you will also contribute to the development of best practices, helping evolve how BCG builds, scales, and commercializes its most strategic offerings. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer. Click here for more information on E-Verify.
The Boston Consulting Group GmbH
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The BCG Institute is looking for a Global Operations Coordinator to join our global operations team. This role will include responsibilities across people operations, recruiting, finance administration, internal communications, and leadership team support. You will work closely with the BCG Institute's Executive Director and Global Project Manager, providing reliable support across the Institute's end to end operations. The ideal candidate brings 2 to 4 years of experience in an operations or project support role, has strong attention to detail, is comfortable with financial processes, learning new AI tools and processes, and is a great communicator. A proactive, ownership-driven mindset is essential -this is a hands-on role where initiative and reliability are a must. Experience in professional services or a knowledge-intensive environment is a plus, as is familiarity with tools such as Excel and the full Microsoft Suite. Key Responsibilities People Operations and Ambassador Programme Own the day-to-day coordination of the Ambassador recruiting and onboarding process, including managing and tracking applicant stages and communications throughout the cycle Run weekly check-ins with BCG Institute's People Chair and Executive Director, coordinating follow-ups Run standard onboarding processes end-to-end (welcome emails, onboarding packages, quarterly onboarding calls, maintain distribution lists, enable access to relevant systems i.e. Sharepoint, Slack and AI tools) Manage BCG IT systems relevant to the people programme (Pathways and others) Coordinate with Global Mobility to set up transfer and secondment memos Support recruiting logistics, including candidate communications, scheduling, and tracking Help prepare and maintain recruiting and onboarding decks, keeping them current each cycle Finance and Vendor Administration Manage the end-to-end invoice payment process, including vendor onboarding into Coupa, invoice receipt and quality control, and processing with Accounts Payable Manage opening and closing of case codes Partner with Institute leadership on the annual budgeting process and support preparation of materials for leadership discussions Share monthly spend dashboards and variance tracking with team leads to enable forward planningBusiness partner with team leads to track year-to-date spend against expected spend throughout the year Support tracking and discipline around travel and expenses Project and Operations Support Support day-to-day project coordination across multiple workstreams including Institute events i.e. summits, client events Maintain master planning and tracking documents (rooms, catering, travel, logistics) Provide operational support for BCG Institute events, including preparing briefing documents, agendas, and run-of-show materials Support process improvement initiatives, including simplifying internal workflows and AI enablement Leadership Support Support operations of the Institute's Leadership Team including preparations for Townhalls and Leadership Team Meetings - including administrative logistics i.e. catering, room bookings, etc. Provide administrative support to select LT members on an as-needed basis Communications Draft, structure, and format PowerPoint presentations for internal and external audiences Assist with internal communications and preparation for townhalls and all-hands sessions Track progress on team-wide priorities and KPIs What You'll Bring 2 to 4 years of experience in an operations, project coordination, or administrative support role, ideally within a professional services or knowledge-intensive environment Strong attention to detail and a track record of accuracy in fast-moving, multi-tasking environments Excellent written and verbal communication skills in English Comfortable managing financial processes and working with numbers (budget tracking, invoicing, expense management) Proficiency in Microsoft Office suite; experience with tools such as Coupa, Workday, or Pathways is a plus. Strong interest in learning new AI tools essential. Working knowledge of AI platforms Claude, ChatGPT a plus A proactive, self-starter mindset - able to anticipate needs, ask the right questions, and take ownership Discretion and good judgement when handling sensitive information Experience working with international or cross-functional teams is an advantage Who You'll Work With You will work closely with the Executive Director and Global Project Manager, collaborating regularly with BCG Institute Leadership Team members, global finance, global mobility, BCG's practice area operations team, and the BCG Institute People Chair. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The BCG Institute is looking for a Global Operations Coordinator to join our global operations team. This role will include responsibilities across people operations, recruiting, finance administration, internal communications, and leadership team support. You will work closely with the BCG Institute's Executive Director and Global Project Manager, providing reliable support across the Institute's end to end operations. The ideal candidate brings 2 to 4 years of experience in an operations or project support role, has strong attention to detail, is comfortable with financial processes, learning new AI tools and processes, and is a great communicator. A proactive, ownership-driven mindset is essential -this is a hands-on role where initiative and reliability are a must. Experience in professional services or a knowledge-intensive environment is a plus, as is familiarity with tools such as Excel and the full Microsoft Suite. Key Responsibilities People Operations and Ambassador Programme Own the day-to-day coordination of the Ambassador recruiting and onboarding process, including managing and tracking applicant stages and communications throughout the cycle Run weekly check-ins with BCG Institute's People Chair and Executive Director, coordinating follow-ups Run standard onboarding processes end-to-end (welcome emails, onboarding packages, quarterly onboarding calls, maintain distribution lists, enable access to relevant systems i.e. Sharepoint, Slack and AI tools) Manage BCG IT systems relevant to the people programme (Pathways and others) Coordinate with Global Mobility to set up transfer and secondment memos Support recruiting logistics, including candidate communications, scheduling, and tracking Help prepare and maintain recruiting and onboarding decks, keeping them current each cycle Finance and Vendor Administration Manage the end-to-end invoice payment process, including vendor onboarding into Coupa, invoice receipt and quality control, and processing with Accounts Payable Manage opening and closing of case codes Partner with Institute leadership on the annual budgeting process and support preparation of materials for leadership discussions Share monthly spend dashboards and variance tracking with team leads to enable forward planningBusiness partner with team leads to track year-to-date spend against expected spend throughout the year Support tracking and discipline around travel and expenses Project and Operations Support Support day-to-day project coordination across multiple workstreams including Institute events i.e. summits, client events Maintain master planning and tracking documents (rooms, catering, travel, logistics) Provide operational support for BCG Institute events, including preparing briefing documents, agendas, and run-of-show materials Support process improvement initiatives, including simplifying internal workflows and AI enablement Leadership Support Support operations of the Institute's Leadership Team including preparations for Townhalls and Leadership Team Meetings - including administrative logistics i.e. catering, room bookings, etc. Provide administrative support to select LT members on an as-needed basis Communications Draft, structure, and format PowerPoint presentations for internal and external audiences Assist with internal communications and preparation for townhalls and all-hands sessions Track progress on team-wide priorities and KPIs What You'll Bring 2 to 4 years of experience in an operations, project coordination, or administrative support role, ideally within a professional services or knowledge-intensive environment Strong attention to detail and a track record of accuracy in fast-moving, multi-tasking environments Excellent written and verbal communication skills in English Comfortable managing financial processes and working with numbers (budget tracking, invoicing, expense management) Proficiency in Microsoft Office suite; experience with tools such as Coupa, Workday, or Pathways is a plus. Strong interest in learning new AI tools essential. Working knowledge of AI platforms Claude, ChatGPT a plus A proactive, self-starter mindset - able to anticipate needs, ask the right questions, and take ownership Discretion and good judgement when handling sensitive information Experience working with international or cross-functional teams is an advantage Who You'll Work With You will work closely with the Executive Director and Global Project Manager, collaborating regularly with BCG Institute Leadership Team members, global finance, global mobility, BCG's practice area operations team, and the BCG Institute People Chair. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
The Boston Consulting Group GmbH
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior AI Tech Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know how, your understanding of business contexts, and your analytical and conceptual skills. Your responsibilities will include : Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft, Oracle, etc.) based on client needs. Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems. Lead large scale digital transformation projects, ensuring alignment of CRM solutions with ERP, data lakes, cloud infrastructure, and CI/CD frameworks. Work with C level stakeholders to define CRM technology roadmaps, manage build vs buy decisions, and ensure seamless integration across systems. What You'll Bring 5 to 10 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of modern architecture patterns: CI/CD pipelines, cloud native development, and API led integrations. Deep understanding of: Different integration patterns and best practices such as events, synchronous vs. asynchronous E2E business processes: Lead to Quote, Quote to Cash, Service Management, Marketing, etc. Analytical mindset and excellent problem solving skills. Strong communication skills for stakeholder engagement at all levels. Ability to work under pressure and willingness to travel to clients world wide. Strong communication and presentation skills. University degree with above average academic performance in a mathematical scientific field, information technology, or business administration. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E Verify Employer. Click here for more information on E Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior AI Tech Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know how, your understanding of business contexts, and your analytical and conceptual skills. Your responsibilities will include : Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft, Oracle, etc.) based on client needs. Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems. Lead large scale digital transformation projects, ensuring alignment of CRM solutions with ERP, data lakes, cloud infrastructure, and CI/CD frameworks. Work with C level stakeholders to define CRM technology roadmaps, manage build vs buy decisions, and ensure seamless integration across systems. What You'll Bring 5 to 10 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of modern architecture patterns: CI/CD pipelines, cloud native development, and API led integrations. Deep understanding of: Different integration patterns and best practices such as events, synchronous vs. asynchronous E2E business processes: Lead to Quote, Quote to Cash, Service Management, Marketing, etc. Analytical mindset and excellent problem solving skills. Strong communication skills for stakeholder engagement at all levels. Ability to work under pressure and willingness to travel to clients world wide. Strong communication and presentation skills. University degree with above average academic performance in a mathematical scientific field, information technology, or business administration. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E Verify Employer. Click here for more information on E Verify.