Our OEM Client based in Whitley, Coventry, is searching for RPI Senior Analyst to join their team, Inside IR35. This is a 12-month maternity leave cover contract position. Umbrella Pay Rate: £34.27 per hour. The Opportunity: The Business Performance Intelligence function within the Global Customer Care team has enabled a strong data capability model across the organisation to leverage data driven decision making across all aspects of Parts and Accessories Revenue performance and Customer Satisfaction. The role is part of the Retail Performance Intelligence team; our aim is to integrate data-driven insight into our operations to drive highly bespoke and predictive customer service. Key Accountabilities and Responsibilities: Insight generation: You will have access to a strong pool of information based on the outputs of 1700 retailers worldwide. You will set the way we generate insights from our existing data capabilities in the Retail Performance Intelligence (RPI) team: In order to be successful in this task, you will possess the ability to combine data from multiple sources to generate new insights, identifying correlations of events / activities to be able to inform future action plans at retailer and market level. Your colleagues in the RPI team will also benefit from your insight generation capabilities. You will develop intelligence briefs for the team based primarily on our internal Retailer Benchmarking tool. Customer Retention Analytics: You will own the calculation of the retention metric as part of your insight generation responsibilities. Your methodical and collaborative approach combined with attention to detail, will enable you to achieve globally consistency on developing this metric. As we increase the level of intelligence we will receive from transactional data, your objective will be to lead us towards an increasingly insightful way we measure how well we retain our customers. Product Development: As the RPI Intelligence lead, you play an integral part not only understanding the data insights but also how the users interact with the data generation products. You will have full ownership of the Ideas hopper generated through the feedback from Regions and Markets globally and/or by colleagues across the business. You will be working in close collaboration with TCS & Systems and Data team to ensure on time delivery of agreed hopper items. Project Management experience is required to ensure a methodical approach towards an on-time delivery of stakeholder requirements, advancement of data capabilities with retail transactional data and facilitation of integration activities to ensure improvements on user journey integrations across the business. Other tasks: Monitoring, reporting and provision of trends and achievements at market level. Key Performance Indicators: Insight generation. Identification of data-driven insights and opportunities with the aim to drive Revenue and Customer Satisfaction in market and at regional level Quarterly development of opportunities via the Intelligence tools/funnel to be shared with Retail Performance Intelligence team. Document and cascade Market feedback for product and intelligence requirements Identification of intelligence best practice based on results from agreed opportunities and presentation to relevant forums. Develop roadmap to achieve insight generation based on transactional data. On time Retention reporting and insight generation enhancement of the metric. Product ownership. Identification and documentation of opportunities to simplify tools and processes i.e. low performing activities and presentation to relevant forums Ultimate success measure is P&A revenue and customer satisfaction improvement for identified underperforming Retailers. Key Interactions: The wider BPI and R&L teams, including close cooperation with the Systems and Data team. Regional and Market P&A Commercial colleagues. GCS Finance. Digital. TCS. Market team members. Essential Skills, Knowledge and Experience Required: Good interpersonal skills with the ability to form and maintain strong relationships both across functions and in Regions and Markets globally. Experience of delivering results through cross-functional working. Skilled communicator with the ability to communicate complex concepts. Project management skills. Results orientated and organised with the ability to plan and deliver against deadlines and the ability to motivate others to deliver. Business analytics - knowledge of technologies, techniques and practices to manage complex datasets, analyse trends and summarise key messages and recommendations. Data visualization - knowledge of the tools and techniques for visualising business insights and information, able to create graphs, tables, images that relay the message clearly to the target audience. Knowledge of key tools such as Tableau. Desirable Skills, Knowledge and Experience: Sound understanding of Retailer processes acquired through Automotive or Luxury retail experience. Essential Personal Profile Required: Ability to bridge the gap between different technical and business communities with clear and tailored communications to ensure a common understanding. Demonstrable experience in working with customers to understand their problem statements and being able to simply translate these to delivery teams to cost and deliver against. Development of customer centric user stories aligned to product features and products Excellent attention to details and an eye for Tableau dashboard artistry (use of colour, contrast, page layout, interactivity) and innovative visuals. Previous experience and knowledge of various data management tools (i.e. Biq Query / EDW). Project management experience. Desirable Personal Profile: Agile delivery background with working knowledge of JIRA Project Management experience. Understanding of predictive profiling. Working understanding of Tableau, Anaplan, SQL, Google BigQuery. An individual with the ability to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style.
06/01/2026
Contractor
Our OEM Client based in Whitley, Coventry, is searching for RPI Senior Analyst to join their team, Inside IR35. This is a 12-month maternity leave cover contract position. Umbrella Pay Rate: £34.27 per hour. The Opportunity: The Business Performance Intelligence function within the Global Customer Care team has enabled a strong data capability model across the organisation to leverage data driven decision making across all aspects of Parts and Accessories Revenue performance and Customer Satisfaction. The role is part of the Retail Performance Intelligence team; our aim is to integrate data-driven insight into our operations to drive highly bespoke and predictive customer service. Key Accountabilities and Responsibilities: Insight generation: You will have access to a strong pool of information based on the outputs of 1700 retailers worldwide. You will set the way we generate insights from our existing data capabilities in the Retail Performance Intelligence (RPI) team: In order to be successful in this task, you will possess the ability to combine data from multiple sources to generate new insights, identifying correlations of events / activities to be able to inform future action plans at retailer and market level. Your colleagues in the RPI team will also benefit from your insight generation capabilities. You will develop intelligence briefs for the team based primarily on our internal Retailer Benchmarking tool. Customer Retention Analytics: You will own the calculation of the retention metric as part of your insight generation responsibilities. Your methodical and collaborative approach combined with attention to detail, will enable you to achieve globally consistency on developing this metric. As we increase the level of intelligence we will receive from transactional data, your objective will be to lead us towards an increasingly insightful way we measure how well we retain our customers. Product Development: As the RPI Intelligence lead, you play an integral part not only understanding the data insights but also how the users interact with the data generation products. You will have full ownership of the Ideas hopper generated through the feedback from Regions and Markets globally and/or by colleagues across the business. You will be working in close collaboration with TCS & Systems and Data team to ensure on time delivery of agreed hopper items. Project Management experience is required to ensure a methodical approach towards an on-time delivery of stakeholder requirements, advancement of data capabilities with retail transactional data and facilitation of integration activities to ensure improvements on user journey integrations across the business. Other tasks: Monitoring, reporting and provision of trends and achievements at market level. Key Performance Indicators: Insight generation. Identification of data-driven insights and opportunities with the aim to drive Revenue and Customer Satisfaction in market and at regional level Quarterly development of opportunities via the Intelligence tools/funnel to be shared with Retail Performance Intelligence team. Document and cascade Market feedback for product and intelligence requirements Identification of intelligence best practice based on results from agreed opportunities and presentation to relevant forums. Develop roadmap to achieve insight generation based on transactional data. On time Retention reporting and insight generation enhancement of the metric. Product ownership. Identification and documentation of opportunities to simplify tools and processes i.e. low performing activities and presentation to relevant forums Ultimate success measure is P&A revenue and customer satisfaction improvement for identified underperforming Retailers. Key Interactions: The wider BPI and R&L teams, including close cooperation with the Systems and Data team. Regional and Market P&A Commercial colleagues. GCS Finance. Digital. TCS. Market team members. Essential Skills, Knowledge and Experience Required: Good interpersonal skills with the ability to form and maintain strong relationships both across functions and in Regions and Markets globally. Experience of delivering results through cross-functional working. Skilled communicator with the ability to communicate complex concepts. Project management skills. Results orientated and organised with the ability to plan and deliver against deadlines and the ability to motivate others to deliver. Business analytics - knowledge of technologies, techniques and practices to manage complex datasets, analyse trends and summarise key messages and recommendations. Data visualization - knowledge of the tools and techniques for visualising business insights and information, able to create graphs, tables, images that relay the message clearly to the target audience. Knowledge of key tools such as Tableau. Desirable Skills, Knowledge and Experience: Sound understanding of Retailer processes acquired through Automotive or Luxury retail experience. Essential Personal Profile Required: Ability to bridge the gap between different technical and business communities with clear and tailored communications to ensure a common understanding. Demonstrable experience in working with customers to understand their problem statements and being able to simply translate these to delivery teams to cost and deliver against. Development of customer centric user stories aligned to product features and products Excellent attention to details and an eye for Tableau dashboard artistry (use of colour, contrast, page layout, interactivity) and innovative visuals. Previous experience and knowledge of various data management tools (i.e. Biq Query / EDW). Project management experience. Desirable Personal Profile: Agile delivery background with working knowledge of JIRA Project Management experience. Understanding of predictive profiling. Working understanding of Tableau, Anaplan, SQL, Google BigQuery. An individual with the ability to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style.
Our OEM Client based in Gaydon, is searching for a Software & Systems Test Engineerto join their team, Inside IR35. This is a contract position until 31st March 2026. Umbrella Pay Rate: £33.64 per hour. Duties: This role (Software and Systems Testing Process) is focused on ensuring the New Vehicle Programs Systems and Software Testing is occurring with the correct amount of pace. This is done through ensuring high-quality software integration by driving process adherence, KPI tracking and continuous improvement. They oversee testing activities, monitor performance against targets through measurement dashboards and optimise workflows to reduce risks and defects. Acting as a key link between development teams and reporting out the overall status, they promote best practices and deliver reliable, compliant solutions. Skills Required: Strong knowledge of process management and continuous improvement frameworks. Proficiency in KPI tracking and reporting tools (e.g., JIRA, Tableau). Experience in process optimisation within software testing and integration. Analytical mindset with ability to interpret complex data sets. Solid understanding of compliance and quality standards. Excellent organisational and documentation skills. Effective communication and influencing skills. Ability to interact and influence test engineers across the company. Education Required: Degree educated or equivalent experience.
02/10/2025
Contractor
Our OEM Client based in Gaydon, is searching for a Software & Systems Test Engineerto join their team, Inside IR35. This is a contract position until 31st March 2026. Umbrella Pay Rate: £33.64 per hour. Duties: This role (Software and Systems Testing Process) is focused on ensuring the New Vehicle Programs Systems and Software Testing is occurring with the correct amount of pace. This is done through ensuring high-quality software integration by driving process adherence, KPI tracking and continuous improvement. They oversee testing activities, monitor performance against targets through measurement dashboards and optimise workflows to reduce risks and defects. Acting as a key link between development teams and reporting out the overall status, they promote best practices and deliver reliable, compliant solutions. Skills Required: Strong knowledge of process management and continuous improvement frameworks. Proficiency in KPI tracking and reporting tools (e.g., JIRA, Tableau). Experience in process optimisation within software testing and integration. Analytical mindset with ability to interpret complex data sets. Solid understanding of compliance and quality standards. Excellent organisational and documentation skills. Effective communication and influencing skills. Ability to interact and influence test engineers across the company. Education Required: Degree educated or equivalent experience.
Our OEM Client based in Gaydon, is searching for an Integration Engineer to join their team, Inside IR35. This is a contract position until 31st March 2026. Umbrella Pay Rate: £33.64 per hour. Duties: This role is to lead the diagnosis of software and systems issues in the development phase of an Automotive Vehicle Platform. The successful candidate will be part of the Central Systems Integration Team. CSI have the key responsibility of planning and co-ordinating delivery of software from multiple ECU's which when combined deliver the features and systems of the vehicle under development. This particular role within CSI will focus on issues resolution, specifically understanding root cause and assisting with resolution of systems and software issues within the vehicle. They will engage directly with complex issues to aid with data gathering, defining the problem, analysing the data with the intent to understand which team within our client owns the resolution of the problems. Role Activities: Determine the level of urgency required during the first stages of investigations for an issue. Ensuring accuracy of data captured to ensure the quality of level 1 triage issue tickets when raised. Ensure key testing assets are kept up to date and help in testing complex issues / systems. Working with all other areas of the business to ensure issues are understood and prioritised correctly. Skills Required: Strong technical background with proven knowledge of electrical & software engineering Knowledge of components and software systems, including architectures and integrated software solutions. Understanding of design principles and the application of quality tools. Able to prioritise workload and lead issue resolution (with support) either individually or as part of a cross-functional team. Excellent communication and interpersonal skills, ability to communicate at all levels within the business Knowledge of problem-solving, and quality tools. Highly self-motivated and able to act on initiative. Able to prioritise workload and lead issue resolution (with support) either individually or as part of a cross-functional team. Education Required: Educated to degree level or equivalent experience in a relevant engineering discipline.
05/09/2025
Contractor
Our OEM Client based in Gaydon, is searching for an Integration Engineer to join their team, Inside IR35. This is a contract position until 31st March 2026. Umbrella Pay Rate: £33.64 per hour. Duties: This role is to lead the diagnosis of software and systems issues in the development phase of an Automotive Vehicle Platform. The successful candidate will be part of the Central Systems Integration Team. CSI have the key responsibility of planning and co-ordinating delivery of software from multiple ECU's which when combined deliver the features and systems of the vehicle under development. This particular role within CSI will focus on issues resolution, specifically understanding root cause and assisting with resolution of systems and software issues within the vehicle. They will engage directly with complex issues to aid with data gathering, defining the problem, analysing the data with the intent to understand which team within our client owns the resolution of the problems. Role Activities: Determine the level of urgency required during the first stages of investigations for an issue. Ensuring accuracy of data captured to ensure the quality of level 1 triage issue tickets when raised. Ensure key testing assets are kept up to date and help in testing complex issues / systems. Working with all other areas of the business to ensure issues are understood and prioritised correctly. Skills Required: Strong technical background with proven knowledge of electrical & software engineering Knowledge of components and software systems, including architectures and integrated software solutions. Understanding of design principles and the application of quality tools. Able to prioritise workload and lead issue resolution (with support) either individually or as part of a cross-functional team. Excellent communication and interpersonal skills, ability to communicate at all levels within the business Knowledge of problem-solving, and quality tools. Highly self-motivated and able to act on initiative. Able to prioritise workload and lead issue resolution (with support) either individually or as part of a cross-functional team. Education Required: Educated to degree level or equivalent experience in a relevant engineering discipline.
Our OEM Client based in Solihull with travelled required across the West Midlands and up to Halewood in Liverpool, is searching for a SAP System Trainerto join their team, Inside IR35. This is a contract position until 31st July 2026. Umbrella Pay Rate: £39.62 per hour. An experienced SAP Trainer is required to support the deployment of the Enterprise Asset Management (EAM) programme and its critical project SAP Plant Maintenance, which aims to completely transform the way in which our client operates and further enhances our Digital transformation journey. We have a clear vision to deliver a unified end to end process and toolset with connected, traceable data throughout all functions. By enabling employees the provision of always live data and dashboards, we will allow full focus on true value creation. Roles and Responsibilities: The SAP Trainer s objective is to create and deliver SAP Manufacturing Modules to business end users, getting the organisation engaged and ready for the change and ensuring that the change is adopted and sustained. Key activities: Process assessment and stakeholder identification in the form of a Training Needs Analysis (TNA). Design and create role-based SAP user training using SAP EnableNow and Articulate RISE. Developing training content including classroom courses, online learning courses, assessments, videos, simulations and quick reference guides. Evaluating the SAP user s level of knowledge at appropriate levels. Assisting with training impact assessments. Creating stakeholder training and engagement plans and supporting the communication of these to relevant End Users. Create and deliver process-based blended learning packages. Define, engage and align stakeholders in preparation for deployment. Ensure clear training delivery plans are executed on time. Host on and off-site training events across our sites, run drop-in sessions and provide floor-walking support. Demonstrate excellent business behaviours including team working. Collaborate with Business Process, Testing, Training and Comms Teams for the capability of being deployed. Essential Skills Required: Experienced SAP user. Extensive experience in a training creation and delivery position. Experience creating simulation training. Desirable Experience and Qualifications Requested: SAP Enable Now. Articulate RISE. SAP Manufacturing Modules. Additional Information: This role will require on-site presence 5 days per week during the deployment window.
26/08/2025
Contractor
Our OEM Client based in Solihull with travelled required across the West Midlands and up to Halewood in Liverpool, is searching for a SAP System Trainerto join their team, Inside IR35. This is a contract position until 31st July 2026. Umbrella Pay Rate: £39.62 per hour. An experienced SAP Trainer is required to support the deployment of the Enterprise Asset Management (EAM) programme and its critical project SAP Plant Maintenance, which aims to completely transform the way in which our client operates and further enhances our Digital transformation journey. We have a clear vision to deliver a unified end to end process and toolset with connected, traceable data throughout all functions. By enabling employees the provision of always live data and dashboards, we will allow full focus on true value creation. Roles and Responsibilities: The SAP Trainer s objective is to create and deliver SAP Manufacturing Modules to business end users, getting the organisation engaged and ready for the change and ensuring that the change is adopted and sustained. Key activities: Process assessment and stakeholder identification in the form of a Training Needs Analysis (TNA). Design and create role-based SAP user training using SAP EnableNow and Articulate RISE. Developing training content including classroom courses, online learning courses, assessments, videos, simulations and quick reference guides. Evaluating the SAP user s level of knowledge at appropriate levels. Assisting with training impact assessments. Creating stakeholder training and engagement plans and supporting the communication of these to relevant End Users. Create and deliver process-based blended learning packages. Define, engage and align stakeholders in preparation for deployment. Ensure clear training delivery plans are executed on time. Host on and off-site training events across our sites, run drop-in sessions and provide floor-walking support. Demonstrate excellent business behaviours including team working. Collaborate with Business Process, Testing, Training and Comms Teams for the capability of being deployed. Essential Skills Required: Experienced SAP user. Extensive experience in a training creation and delivery position. Experience creating simulation training. Desirable Experience and Qualifications Requested: SAP Enable Now. Articulate RISE. SAP Manufacturing Modules. Additional Information: This role will require on-site presence 5 days per week during the deployment window.
