IRIS Recruitment

Gen Ai Operations Analyst UK Competitive Bonus Benefits Permanent full time Are you ready to shape the future of AI in a fast-paced, innovative environment? At IRIS Software Group, we're transforming how our teams work with the power of Generative AI (GenAI). We're looking for a forward thinking GenAI Operations Analyst to help us drive adoption, ensure operational excellence, and unlock the full potential of GenAI across our Customer Operations function. What You'll Be Doing Monitor GenAI tool performance, usage, and quality of outputs. Collaborate with Data Science and Product teams on updates and improvements. Deliver training and upskilling support to ensure successful adoption. Manage incidents and ensure AI solutions remain compliant and ethical. Create documentation, track KPIs, and generate regular reports. What You'll Bring A passion for emerging technologies, especially GenAI. Strong analytical and problem-solving skills. Excellent communication and cross-functional collaboration abilities. Experience in operations, data analytics, or technical support. Exposure to AI/ML tools or an eagerness to learn. Why Join IRIS? You'll play a key role in shaping how we use AI to improve customer outcomes, streamline processes, and foster innovation across the business. We offer a collaborative, growth-focused culture with the freedom to experiment, iterate, and make a real impact. Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

Education Software Training Associate (Entry Level) Competitive Bonus Benefits Leeds (occasional travel to client sites) Permanent full time At IRIS Software Group , we build software that helps thousands of schools and trusts across the UK work more efficiently and stay on top of essential tasks - from HR and payroll to health & safety and compliance. Our mission is simple: to free up time for school staff so they can focus on what really matters - supporting their pupils. One of our most popular products is called Every - a cloud-based platform that helps schools manage all the moving parts of their daily operations in one secure place. With Every, schools can schedule building checks, track staff absences, log maintenance requests, store policies, and much more. It brings everything together, giving school teams a clear view of what needs doing, when, and why. When a school joins Every, they need someone to walk them through the system, show them how it works in simple terms, and help them feel confident using it. That's where you come in. As a Training Consultant Associate , you'll play a key part in that onboarding journey. You'll deliver engaging training sessions and support school staff as they get to grips with the software. This is an entry-level role , ideal if you're at the start of your career and want to build experience in training, education, or tech. You don't need a background in software - we'll teach you everything you need to know. You'll be part of a supportive and friendly team based out of our Leeds office . The role is hybrid , with a mix of working from home, spending time in the office , and travelling to schools across the UK to deliver in-person training. You'll work Monday to Friday, 08:00-16:00 , which gives you a clear structure and strong work-life balance - no evenings or weekend shifts required. What Will You Be Doing? Run live online training You'll lead interactive webinars and virtual sessions, explaining Every in a clear, helpful, step-by-step way using tools like Zoom or Teams. Visit schools for in-person training Some schools prefer on-site support. You'll travel to schools across the UK to deliver hands-on sessions. A full UK driving licence and access to a car are essential for this part of the role. Create useful guides and resources Not everyone learns the same way, so you'll also help build written guides, videos, and checklists to support different learning styles. Support schools after training You'll answer follow-up questions and make sure users feel confident continuing to use Every day-to-day. Keep up to date Every is always improving - and you'll stay in the loop so your training content reflects the latest features. Work closely with others You'll collaborate with our onboarding and support teams to give schools the best experience possible. Who Are We Looking For? This is an entry-level role. You don't need to be a tech expert or have experience in training - we'll teach you that. What matters most is your communication style, your mindset, and your willingness to learn. We'd love to hear from you if: You enjoy helping others and explaining things in a simple, friendly way You're confident speaking with people, both online and face-to-face You're comfortable using tools like Zoom, Microsoft Teams, or Google Docs You're organised and can manage your own time well You're a team player who can also work independently Bonus points (but not essential): Experience working in or with schools An interest in HR, compliance, or how schools operate Any experience presenting, coaching, or delivering training to others Why Apply? A meaningful role - help school staff across the UK build confidence with Every A consistent routine - work Monday to Friday, 08:00-16:00 Flexible working - split your time between home, our Leeds office , and school visits Full training and development - we'll give you all the tools to succeed Supportive team culture - work with friendly, knowledgeable colleagues Room to grow - build a future with a fast-growing company in education technology What Can You Expect From Our Application Process? We've designed a supportive and inclusive process to help you shine: ? Apply Online Send us your CV and a short application - we're keen to hear why you're interested in HR and what excites you about joining IRIS. Online Assessments If shortlisted, you'll complete two short assessments that help us understand how you think and work. CCAT - A quick, 15-minute timed assessment covering verbal, numerical, and logical reasoning. It's best done somewhere quiet, with a pen and paper handy. EPP - An untimed personality profile focused on your working style and approach to challenges. No right or wrong answers - just be yourself. These are widely used and designed to be fair and inclusive, helping us see beyond your CV. Initial Interview A short, friendly chat over Microsoft Teams with someone from our Talent team. It's your chance to ask questions and learn more about the role and life at IRIS. Group Assessment Day Join us at our Leeds office (LS1 2AY) for an interactive, in-person session with other candidates (date to be confirmed). You'll take part in team-based activities, meet our team, and get a real feel for our culture. If you're organised, people-focused, and looking to build a meaningful career where you can help schools succeed, we'd love to hear from you. Apply today and start your journey with IRIS and Every.

Technical Implementation Consultant Competitive Bonus Benefits Manchester, Leeds or Slough (occasional travel to client sites) Permanent full time Join a team that helps schools thrive by bringing their systems to life. At iSAMS, we help schools move faster, work smarter, and stay connected - through a powerful cloud-based MIS that's built specifically for education. As a Technical Consultant , you'll be right at the heart of that journey. You'll be the technical expert who helps schools switch over to iSAMS smoothly and confidently. From setting up new systems to migrating data and solving problems along the way, you'll make sure every new school gets the very best start with us. This isn't just a behind-the-scenes role - you'll be working directly with our customers, guiding them step by step and making their transition to iSAMS feel effortless. What Will You Be Doing? Setting up new iSAMS systems for schools across the UK and internationally Migrating and validating school data from older systems using SQL and other tools Spotting issues before they become problems - and working closely with clients to fix them Configuring things like MS SQL, IIS, SSRS, and web components Helping schools understand the process and giving expert advice along the way Building strong, trusted relationships with school teams and internal colleagues Keeping things organised, communicating clearly, and meeting key project deadlines Sharing your knowledge and ideas with the wider team to help us all improve Staying hands-on with tech - especially SQL - and continuously building your skills Who Are We Looking For? We're not ticking boxes - we're looking for people who are curious, capable, and ready to grow. But here's what will really help you shine in this role: Confident working with SQL (you know how to write scripts, query databases, and handle data cleanly) Good experience working directly with customers or clients - you know how to listen, explain, and reassure Comfortable with Windows Server, IIS, and web-based applications Previous experience working with data, databases, or system migrations Great attention to detail and a naturally organised way of working Clear, friendly communicator - both written and verbal A calm, solutions-first approach to challenges Positive attitude and a genuine team spirit Eagerness to learn, grow, and share what you know (Bonus: Experience working in schools, edtech, or with MIS platforms) Why Apply? You'll help schools make real progress with a system that changes how they work You'll be trusted to take ownership and make a visible difference from day one You'll join a friendly, supportive team that genuinely cares You'll keep learning - with access to new tools, challenges, and development opportunities You'll work remotely, with flexibility to make the role fit your life What Can You Expect From Our Application Process? We know applying for a new role can feel daunting - so we've kept our process simple, supportive, and designed to help you shine. Here's what happens once you hit "apply": Apply online Submit your CV and a few details about yourself. No long forms - just what we need to get started and understand your background. Initial Interview (plus Online Assessments) A friendly chat with our Talent team and two short assessments (CCAT EPP). The CCAT is a quick 15-minute timed test-best completed somewhere quiet with a pen and paper. The EPP is untimed, giving you space to work through it comfortably. Final interview You'll meet some of the team you'd be working with and talk more about the day-to-day of the role. We want to get to know you, but just as importantly, we want you to get to know us. This stage gives you a real feel for the culture, the people, and what it's like to be part of IRIS. If you're ready to combine your technical skills with meaningful work - and want to be part of a team that's making a difference in education - we'd love to hear from you. Apply now and help schools switch to smarter systems with confidence.

Education Software Trainer Competitive Bonus Benefits Leeds, UK (occasional travel to client sites) Permanent full time At IRIS Software Group, we support thousands of schools and trusts across the UK with software that helps them work smarter, stay compliant, and free up time for what matters most: education. One of our key products is Every - a suite of cloud-based tools that simplifies the way schools manage daily operations like HR, Payroll compliance, health & safety, and site tasks. Every gives education staff a clearer picture of what needs doing, when, and why. When they join us, they need someone to show them how to make the most of it. That's where you come in. As a Training Consultant focused on Every, you'll play a vital role in helping new and existing customers feel confident using our software. You'll deliver a mix of online and in-person training - working a hybrid role in our Leeds office, working from home and travelling to schools across the UK when needed. The role follows core hours of Monday-Friday, 08:00-16:00 , giving you a clear structure and work-life balance. You'll join our Education Professional Services team , working alongside friendly, knowledgeable colleagues who are just as passionate about making a difference in schools as you are. What Will You Be Doing? Deliver live training - Lead engaging webinars and virtual sessions to help school staff learn how to use Every effectively. Visit schools - Travel to schools and trusts across the UK to deliver hands-on training (a full UK driving licence and access to your own vehicle is essential). Create helpful resources - Develop user-friendly guides, videos, and learning materials to support different learning styles. Support users - Answer questions, troubleshoot issues, and make sure customers feel confident using the system. Stay current - Keep your training content updated in line with product updates and new features. Collaborate - Work closely with implementation and support colleagues to ensure a smooth and positive experience for every customer. Who Are We Looking For? Experience delivering online training (webinars, virtual classrooms, etc.) Excellent communication skills - written, verbal, and presentational Comfortable using digital tools like Zoom, Teams, or learning platforms Self-motivated and organised, with the ability to manage your own time and schedule A proactive, friendly approach to problem-solving and helping others It would be great if you also have: Experience working in the education sector A basic understanding of HR or compliance processes in schools Previous experience training users on software Why Apply? Make an impact - Help school staff feel confident and capable with Every Be part of a mission-led team - Join a group of people passionate about improving education Grow your skills - Access ongoing development and learn new technologies Enjoy flexibility and structure - Core hours with hybrid working and UK travel Supportive culture - Collaborative, friendly teams and clear processes What Can You Expect From Our Application Process? We know applying for a new role can feel daunting - so we've kept our process simple, supportive, and designed to help you shine. Here's what happens once you hit "apply": Apply online Submit your CV and a few details about yourself. No long forms - just what we need to get started and understand your background. Initial Interview (plus Online Assessments) A friendly chat with our Talent team and two short assessments (CCAT EPP). The CCAT is a quick 15-minute timed test - best completed somewhere quiet with a pen and paper. The EPP is untimed, giving you space to work through it comfortably. Final interview You'll meet some of the team you'd be working with and talk more about the day-to-day of the role. We want to get to know you, but just as importantly, we want you to get to know us. This stage gives you a real feel for the culture, the people, and what it's like to be part of IRIS. If you enjoy helping others, explaining things clearly, and making a real difference in education, we'd love to hear from you. Apply today to start your journey with IRIS and Every.