Point72 Asset Management, L.P

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology group is constantly improving our company's IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We're a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. As a Global Technology Services Engineer, you will serve as a primary point of contact for global technology support requests. You will diagnose and resolve technical issues across end user computing platforms, enterprise applications, and collaboration tools while delivering professional, high quality support experience. Engineers in this role are expected to operate with strong technical judgment, resolve issues beyond basic troubleshooting, and contribute to the continuous improvement of our support operations. What you'll do Provide high quality technical support via phone, chat, email, and self service channels while delivering white glove service to global employees. Diagnose and resolve incidents across end user technologies (Windows/Mac), Microsoft 365, collaboration tools, financial/trading apps, mobile devices, and enterprise applications. Troubleshoot identity, networking, and endpoint issues including Active Directory, VPN, device configuration, endpoint management, and mobile device management. Deliver first contact resolution whenever possible while logging, categorizing, prioritizing, and managing tickets in the ITSM platform according to SLAs. Escalate complex issues with clear technical documentation, diagnostic details, and handoff notes to downstream support teams. Create, improve, and maintain knowledge base content, capturing troubleshooting steps, solutions, and best practices. Participate in structured shift handovers and support follow the sun operational coverage. Identify opportunities for automation, self service enhancements, process improvements, and overall service optimization. Communicate clearly and professionally with users, manage expectations, provide timely updates, and maintain composure under pressure. Support operational excellence by contributing to continuous improvement initiatives and maintaining strong documentation discipline. What's required 3+ years of experience in Service Desk, Help Desk, Desktop Support, or Technical Support, including remote support in high volume environments. Strong knowledge of Windows, Microsoft 365, Active Directory, and core troubleshooting across networking, endpoints, and mobile devices. Experience supporting enterprise ITSM platforms (ServiceNow, Jira), ITIL aligned operations, and knowledge management practices. Excellent verbal and written communication skills with the ability to prioritize work, meet SLAs, and manage multiple incidents simultaneously. Professionalism, composure, and adaptability in fast paced environments with global user populations. Experience supporting financial services environments, including exposure to trading or market data platforms (e.g., Bloomberg). Bachelor's degree in computer science or related discipline, or equivalent practical experience. Flexibility to work in a 24x7 rotational shift model and willingness to operate in office five days per week. Strong analytical troubleshooting and root cause identification skills with high attention to detail and documentation quality. Relevant certifications such as HDI SCA, CompTIA A+, ITIL Foundation (or willingness to obtain). Commitment to the highest ethical standards We take care of our people We invest in our people, their careers, their health, and their wellbeing. When you work here, we provide: Private Medical and Dental Insurances Generous parental and family leave policies Volunteer opportunities Support for employee led affinity groups representing women, people of colour and the LGBQT+ community Mental and physical wellness programmes Tuition assistance Non contributory pension and more

Point72 Asset Management, L.P is looking for a Global Technology Services Engineer to support technology requests and improve IT infrastructure. This role requires diagnosing technical issues across various platforms while ensuring a high-quality support experience for global employees. Candidates must have a background in technical support, strong knowledge of Windows, Microsoft 365, and Active Directory, along with excellent communication skills. We offer a variety of benefits, including private medical insurance and tuition assistance.

Point72 Asset Management, L.P in Greater London is seeking a Linux Administrator to join their Technology Infrastructure Team. The role involves monitoring and managing Linux servers, infrastructure as code, and collaborating across departments. Ideal candidates will have 3-5 years of experience, hands-on expertise with RHEL, and skills in scripting and networking. The company offers health benefits, generous leave policies, and support for various affinity groups.

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology group is constantly improving our company's IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We're a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. Our Technology Infrastructure Team engineers and operates the foundational technology platforms that power our firm's applications and businesses. Our disciplines span a broad array of technologies from datacenter infrastructure to large scale cloud services, with the shared goal of providing the most reliable, performant, modern technology platforms to improve time-to-market for our business. We also deliver end-user technology solutions to support the evolving collaboration, and productivity needs of our global teams. Our team focuses on innovation and challenging the current state of our infrastructure technology in a fast-paced, dynamic, and collaborative working environment. What you'll do Actively monitor the Linux team's incident/request queue, set prioritization, and process tickets in a timely manner Perform production changes while adhering to change management guidelines Install, configure, and troubleshoot Linux servers and related hardware/software components Perform in-depth analysis for post impact resolution, RCA, remedial actions, and problem management Manage and troubleshoot AD integrated authentication on Linux servers Manage and troubleshoot existing Ansible playbooks used for configuration management across the Linux environment Collaborate cross-functionally to monitor system performance, analyze system logs, and proactively address issues Create and maintain system documentation including configuration guides, standard operating procedures, and troubleshooting steps What's required 3-5+ years of experience Linux Administration in a production environment Experience with infrastructure as code concepts (Terraform, Ansible, Puppet or similar) Experience in authentication, privilege management, and integration with Active Directory Familiarity with Ansible for automation and configuration management Hands-on experience with Red Hat Enterprise Linux (RHEL) administration, including installation, configuration, performance tuning, and troubleshooting Experience with creating and maintaining remote mounts (CIFS/samba/NFS) for both client and server configurations Familiarity with local disk management as well as network-based storage concepts and related configurations (HBA, PowerPath, LVM, etc.) Experience in scripting languages like Bash or Python for automation and task scripting Understanding of networking concepts, protocols, and services (TCP/IP, DNS, DHCP, Kerberos, etc.) Excellent communication and interpersonal skills Commitment to the highest ethical standards We take care of our people We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Health care benefits Generous parental and family leave policies Mental and physical wellness programs Volunteer opportunities Support for employee-led affinity groups representing women, minorities and the LGBT+ community Tuition assistance About Point72 Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit

Point72 Asset Management, L.P in Greater London is looking for a talented individual to work on AI product development within its Fundamental Equities business. The successful candidate will solve complex research problems using AI, lead product development, and build data infrastructure. We value strong analytical and quantitative skills, attention to detail, and a commitment to ethical standards. The role offers comprehensive benefits including private medical insurance and wellness programs.

A CAREER BUILDING AI WITHIN POINT72'S FUNDAMENTAL EQUITIES BUSINESS Fundamental Equities is Point72's largest and longest-tenured investing business. For more than 30 years, we have equipped our analysts and portfolio managers with the resources, autonomy, and support we believe they need to build exceptional careers that reflect their unique strengths as investors. We maintain a high bar for hiring and make a deep, long-term investment in our talent-the tenure of our people reflects our focus on understanding and underwriting process, not just looking at yesterday's PnL. Steve Cohen started this firm as an equities investor and has maintained a lifelong commitment to helping the best in our industry get even better. We have a strong track record of identifying, supporting, and advancing our homegrown talent-as of this posting, more than half of the PMs launched through our emerging manger program, Point72 LaunchPoint, were previously analysts at our firm. This commitment is further reinforced through dedicated coaching and development programs designed to help accelerate growth at every phase of an analyst's career. For people with the passion and drive to become truly great equities investors, Point72 offers an environment unlike any other. WHAT YOU'LL DO Solve open research problems at the intersection of AI and capital markets for a cross-sector fundamental equities team within Point72 Own the full lifecycle of AI products that transform the research process of a fundamental equities team within compliance approved boundaries - from napkin sketch to production system, with tight feedback loops against one of the hardest benchmarks there is: live markets Lead end-to-end product development from ideation and prototyping to deployment and iterative improvement, owning roadmaps and prioritization Architect and orchestrate the systems used in the decision-making process of experienced investorstranslating non-technical requirements to technical ones and stress testing your work against decades of market intuition Act as the lynchpin connecting a fundamental equities team to, and collaborating with, the broader AI resources and engineers within the firm Build infrastructure for reasoning over messy, real-world data Push the boundaries of what LLMs and neural architectures can do in high-stakes domains Design rigorous evaluation frameworks for problems without clean labels - build the testing, monitoring, and experimentation infrastructure needed when "accuracy" isn't a well-defined metric At the core of our philosophy is creating an environment where people with smart ideas are given the resources and freedom to bring those ideas into reality - this role is no different WHAT'S REQUIRED Strong analytical and quantitative skills, and a desire to apply them creatively Ability to work both independently and collaboratively within a fundamental equities team Strong desire to deliver high quality results in a timely fashion High attention to detail Commitment to the highest ethical standards WE TAKE CARE OF OUR PEOPLE We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Private Medical and Dental Insurances Generous parental and family leave policies Volunteer opportunities Support for employee-led affinity groups representing women, people of colour and the LGBQT+ community Mental and physical wellness programmes Tuition assistance Non-contributory pension and more