Agilesource Ltd

SIAM Demand Analyst. ServiceNow Nottingham (Hybrid) - Inside IR35 - Up to £350/day AgileSource are working with a client to identify an experienced SIAM Demand Analyst to support the operation and governance of their demand pipeline. This is a hands-on role focused on ensuring demand is captured, governed, and progressed effectively through the life cycle, working closely with the IT Change function and key stakeholders. The Role You will play a key part in maintaining a clear, structured, and high-quality demand pipeline , ensuring that all incoming requests are complete, aligned to standards, and progressed efficiently. Key Responsibilities Demand Lifecycle Management Review incoming demand requests for completeness, accuracy, and alignment to standards Maintain up-to-date demand records in ServiceNow , acting as the single source of truth Track and manage demand progress, approvals, and dependencies Proactively follow up on actions, gaps, and clarifications Governance & Administration Support the IT Change Office Lead in running Demand Management Group meetings Prepare agendas, capture actions, and ensure effective follow-up Support the transition of approved demand into project/change delivery Assist with the creation and management of project/change records Process Improvement Identify recurring bottlenecks, data issues, and inefficiencies within the demand process Contribute to continuous improvement of demand and governance processes Skills & Experience Strong understanding of ITIL v4 , particularly demand and change practices Experience working within SIAM or complex multi-supplier environments Excellent attention to detail and data quality discipline Strong stakeholder engagement skills, with confidence to chase actions and enforce governance Experience using ServiceNow for demand or change management Key Behaviours Detail-focused but commercially aware Comfortable holding the line on standards and governance Organised, reliable, and accountable Proactive and delivery-driven Success Measures A clear, accurate, and trusted demand pipeline Reduced rework and delays caused by incomplete or poor-quality demand Additional Information Location: Nottingham (2-3 days onsite, hybrid working) Contract: Inside IR35 Rate: Up to £350 per day (DOE) Please forward your CV in the first instance

SIAM Portfolio Analyst - Nottingham (Hybrid) - Inside IR35 - Up to £430/day 6 MONTH CONTRACT AgileSource are supporting a client in identifying a SIAM Portfolio Analyst to help manage and maintain a clear, accurate view of delivery across a complex IT services landscape. This is a key governance-focused role, ensuring the portfolio of active work is well-defined, up-to-date, and trusted by stakeholders across the organisation. The Role You will be responsible for the day-to-day administration and quality control of the delivery portfolio , ensuring all projects are accurately captured, tracked, and governed through the appropriate processes. Key Responsibilities Portfolio Lifecycle Management Review portfolio items (projects) for completeness, quality, and alignment to defined standards Maintain accurate and up-to-date portfolio records in ServiceNow , acting as the single source of truth Track progress, approvals, and dependencies across the portfolio Proactively follow up on actions, risks, and missing information Governance & Administration Support the IT Change Office Lead in running Portfolio Review meetings Prepare agendas, capture actions, and ensure effective follow-up Ensure consistent and auditable governance across the portfolio Process Improvement Identify recurring issues, bottlenecks, and data quality concerns within the portfolio process Support continuous improvement of portfolio management practices Skills & Experience Strong understanding of ITIL v4 , particularly portfolio and change management practices Experience working within SIAM or complex multi-supplier environments Strong administrative discipline with a focus on accuracy and data quality Confident engaging stakeholders to chase actions and enforce governance standards Experience using ServiceNow for portfolio or change tracking Key Behaviours Detail-focused but delivery aware Comfortable holding the line on standards and approvals Organised, reliable, and accountable Proactive and outcomes-driven Success Measures A clear, accurate, and trusted view of the delivery portfolio Reduced rework and delays caused by incomplete or poor-quality portfolio data Consistent, auditable portfolio governance Additional Information Location: Nottingham (2-3 days onsite, hybrid working) Contract: Inside IR35 Rate: Up to £430 per day (DOE) Please forward your CV in the first instance