Mason Frank International

12 job(s) at Mason Frank International

Mason Frank International
09/12/2025
Full time
CRM Platform Manager - Permanent Role Hybrid - London/Birmingham & Remote We're looking for a CRM Manager to lead our clients' email marketing efforts. You'll execute and improve campaigns, use your HubSpot expertise, and collaborate across teams to deliver measurable impact on engagement and growth. You will bring deep knowledge of email marketing and nurture best practices, staying ahead of evolving tactics that drives clicks. As a HubSpot expert, you will also support broader marketing operations while ensuring every campaign is technically sound and performance focused. What You Bring Skilled in HubSpot administration, APIs, integrations, and managing enterprise SaaS applications Experienced in data governance, workflow automation, and cross-functional systems (CRM, finance, HR, etc.) Proven team management, vendor coordination, and strong relationship-building across internal and external stakeholders Adept at configuring, maintaining, and optimising applications; strong problem-solving and issue resolution Clear communicator with a strategic mindset, able to manage multiple priorities in evolving environments If this role isn't quite the right fit, but you're a Marketing Automation professional seeking your next contract opportunity, I'd still be keen to connect. Feel free to reach out to me at (url removed).
Mason Frank International
03/12/2025
Full time
Role: Salesforce Administrator - Service Cloud Specialist Location: Hybrid (London-based) Salary: 60,000 + benefits About the Role: We are seeking a highly skilled Salesforce Administrator with a strong focus on Service Cloud to join our team. This is a fantastic opportunity to work on cutting-edge Salesforce solutions and play a key role in optimising customer service operations. Key Responsibilities: Administer and maintain Salesforce Service Cloud environments Configure and manage Einstein Bots for automated customer interactions Implement and optimise Omnichannel routing for seamless service delivery Collaborate with stakeholders to gather requirements and deliver tailored solutions Ensure data integrity, security, and compliance within Salesforce Provide user training and support for Salesforce functionality Requirements: Proven experience as a Salesforce Administrator Strong expertise in Service Cloud Hands-on experience with Einstein Bots Knowledge of Omnichannel features and best practices Salesforce Administrator certification (preferred) Excellent communication and problem-solving skills What We Offer: Competitive salary: 60,000 + benefits Hybrid working model (London-based) Opportunity to work with a forward-thinking team and innovative technology
Mason Frank International
28/11/2025
Full time
Salesforce Solution Architect Location: London (Hybrid / 1 day per week in office) Salary: 100,000 - 120,000 per annum Type: Permanent About the Opportunity I'm working with one of the leading Salesforce partners in the UK , a business that's experiencing rapid growth and winning some of the biggest projects in the market. They're looking for a Salesforce Solution Architect who can be a true all-rounder-someone comfortable in pre-sales conversations , confident in solution design , and experienced in multi-cloud implementations . This is a fantastic chance to join a high-performing team where you'll have autonomy, flexibility, and exposure to enterprise-level projects. What You'll Be Doing Leading solution architecture and design for complex Salesforce projects. Supporting pre-sales activities -scoping, proposals, and client presentations. Driving multi-cloud implementations across Sales, Service, Marketing, and more. Acting as a trusted advisor to clients, ensuring solutions align with business goals. What We're Looking For Strong pre-sales experience and ability to engage with senior stakeholders. Proven track record in solution build/design , ideally within a Salesforce partner environment. Hands-on experience with multi-cloud Salesforce implementations . Why This Role Stands Out Join one of the best Salesforce partners in the UK , recognised for excellence. Be part of a rapidly growing team delivering high-profile projects. Enjoy a flexible hybrid working model (1 day per week in office). Competitive salary and benefits package. If you're a Salesforce Solution Architect looking for your next challenge with a top-tier partner, get in touch today . I'd love to share more details and discuss how this could be the perfect next step for you.
Mason Frank International Newcastle Upon Tyne, Tyne And Wear
21/11/2025
Full time
Salesforce Administrator - Newcastle (Hybrid) I'm partnered with a growing organisation that's looking for a Salesforce Administrator to join their close-knit technical team. This role sits within a highly customised, multi-cloud Salesforce environment, and you'll play a key part in keeping the platform running smoothly while helping drive continuous improvement across the business. You'll be working alongside IT, stakeholders, and external partners to support a rapidly evolving Salesforce estate and ensure the system remains robust, scalable, and aligned with business needs. Key Responsibilities Maintain and support a heavily customised Salesforce org, ensuring stability, performance, and reliability. Configure and enhance objects, fields, page layouts, flows, validation rules, and other declarative components. Manage integrations and complex configurations across multiple systems and tools. Improve user experience through UI enhancements and Lightning component optimisation. Drive best-practice use of Sales Cloud and uplift existing processes to standard Salesforce functionality. Strengthen Service Cloud capability across case management, knowledge, and support workflows. Support Marketing Cloud Engagement with journey management, audiences, and integrations. Contribute to projects aimed at replacing legacy code with modern declarative or out-of-the-box solutions. Provide day-to-day support, troubleshooting, and platform guidance to internal users. Deliver training sessions to improve adoption and user capability. Build and refine dashboards and reports, and support users in self-service reporting. Work with cross-functional teams to gather requirements, shape deliverables, and support project execution. Keep documentation, training materials, and technical notes accurate and up to date. Actively contribute to knowledge sharing within the IT/Salesforce function. Skills & Experience Proven background as a Salesforce Administrator within a customised Salesforce setup. Experience working across multi-cloud environments. Strong capability with Sales Cloud and Service Cloud; exposure to Marketing Cloud and Experience Cloud is a plus. Salesforce Administrator certification required; further certs desirable. Ability to assess Apex, Visualforce, and SOQL for troubleshooting (no coding involved). Confident using automation tools, especially Flow. Sound knowledge of Salesforce governance and best-practice configuration. Understanding of replacing legacy coded solutions with declarative or standard features. Good grasp of data processes such as migration, deduplication, and quality management. Experience with AppExchange tools (e.g., Conga) and integrations with third-party systems. Strong analytical, problem-solving, and organisational skills. Able to work both autonomously and collaboratively in a fast-paced environment. Excellent communication and interpersonal skills.
Mason Frank International City, London
17/11/2025
Full time
Junior Salesforce Administrator - London (Hybrid) Salary: 35,000- 45,000 We're partnering with a fast-growing organisation in London looking for a Junior Salesforce Administrator to support the continued expansion of their CRM capability. This is an excellent opportunity for someone early in their Salesforce career who's eager to develop their skills in a supportive, collaborative environment. Key Responsibilities Support the day-to-day administration, configuration, and upkeep of the Salesforce platform. Troubleshoot user issues, manage support tickets, and maintain high-quality system performance. Assist with platform enhancements, new features, and ongoing process improvements. Help create training materials and deliver guidance to new and existing users. Maintain data quality, dashboards, and reports while following best practices. Stay current with Salesforce releases and contribute ideas for optimisation. Skills & Experience Some hands-on Salesforce admin experience. Strong analytical and problem-solving ability, with excellent attention to detail. Confident communicator who can support users at all levels. Basic understanding of data management, reporting, and CRM processes. A motivated, proactive learner with a passion for developing a career in Salesforce. If you're looking to grow your Salesforce skills in a company that invests in its people, we'd love to hear from you.
Mason Frank International City, London
14/11/2025
Contractor
Be part of a forward-thinking environment as a Pardot - Marketing Automation Specialist. Fully Remote We are seeking a skilled Pardot - Marketing Automation Specialist for a contract role that offers the opportunity to enhance your expertise in a vibrant team. This position is ideal for a detail-oriented marketing professional with a passion for automation and analytics. You will contribute to innovative marketing initiatives while collaborating with cross-functional teams to drive successful campaigns. Key Responsibilities: - Design and implement automated marketing campaigns using Pardot to boost engagement and conversion rates. - Monitor and analyse campaign performance, providing insights for continuous improvement. - Collaborate with the sales team to align marketing efforts with business objectives. - Manage and maintain the Pardot database, ensuring data integrity and segmentation. - Create and optimize landing pages, forms, and email templates to enhance user experience. If you are ready to make a significant impact and help shape the future of marketing automation, we encourage you to apply for this exciting contract opportunity. Your unique skills and insights will be invaluable to our team. LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change
Mason Frank International
14/11/2025
Full time
Salesforce Engineering Manager - Financial Services 100,000- 120,000 + Bonus & Benefits Hybrid - 3 days per week in London (Leadenhall) About the Role We're supporting a major insurance organisation undergoing a significant Salesforce transformation. They are looking for a Salesforce Engineering Manager to lead and develop a high-performing engineering team, oversee third-party delivery partners, and drive engineering excellence across the platform. This is a senior leadership role, not hands-on coding focused on technical oversight, governance, people leadership, and ensuring the successful delivery of high-quality Salesforce solutions. What You'll Be Responsible For Leading and managing a team of Salesforce developers Ensuring engineering best practices, code quality, and technical governance are consistently applied Overseeing code reviews, development standards, and sprint delivery Partnering with Solution and Technical Architects to ensure scalable, robust designs Driving continuous improvement within the Salesforce engineering function Supporting a large, multi-cloud Salesforce environment as part of an enterprise-wide transformation Acting as a senior point of contact for stakeholders across business and technology Managing vendor output, including offshore development teams What We're Looking For Proven experience in a Salesforce Engineering Manager , Lead Developer , or Technical Lead role Strong background overseeing development teams and driving engineering maturity Understanding of Salesforce technical components (Apex, LWC, Integrations) - without needing to code Experience working with or managing third-party developers Confident stakeholder management and communication skills Background in Financial Services or Insurance is strongly preferred Ability to set standards, mentor teams, and drive high-quality technical outcomes Why This Role Stands Out Major organisational investment into the full Salesforce ecosystem Opportunity to shape engineering standards in a modern, growing Salesforce landscape High-visibility leadership role in a forward-thinking Financial Services environment Stunning central London offices (Leadenhall) Salary negotiable based on experience If you're an experienced Salesforce leader who thrives in driving technical teams and wants to be part of a large-scale transformation, we'd love to speak with you. Apply now or reach out for a confidential conversation.
Mason Frank International City, London
14/11/2025
Full time
Be part of a forward-thinking environment as a Marketo Contractor. We are excited to offer a contract opportunity for a Marketo Contractor to join our innovative team. This role is ideal for a detail-oriented individual who is passionate about marketing automation and eager to contribute to impactful campaigns. The successful candidate will work collaboratively with cross-functional teams to optimize marketing efforts and drive engagement through effective use of the Marketo platform. Key Responsibilities and Skills: - Proficient in using Marketo for campaign management, lead nurturing, and reporting. - Strong understanding of marketing automation best practices and email marketing strategies. - Ability to create, execute, and analyze marketing campaigns to enhance performance. - Experience integrating Marketo with other platforms and tools. - Excellent communication skills to collaborate effectively with various stakeholders. If you possess a strong background in Marketo and are looking to make a significant contribution as part of a dynamic team, we encourage you to apply for this exciting contract opportunity. LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change
Mason Frank International
14/11/2025
Contractor
Salesforce Marketing Cloud Consultant - 6m Contract - Remote - Outside IR35 The Day To Day In this role, you will own and lead the architecture, deployment, and maintenance of Salesforce Marketing Cloud and Data Cloud projects, ensuring alignment with business goals. Another big part of this role would be to provide technical leadership for the integration of Marketing Cloud, Data Cloud, and integration to other systems (CRM, analytics, data management), ensuring seamless data flow across platforms. As well as this, you will spend time working with clients to help them with project road mapping as well as taking on other more functional responsibilities. The Key Skills Proven experience in working on the delivery of Salesforce Marketing Cloud and/or Data Cloud projects Strong technical knowledge of Marketing Cloud modules (e.g., Journey Builder, Email Studio, Automation Studio) and Data Cloud capabilities (e.g., data unification, identity resolution, segmentation), with direct experience in Data Cloud Hands-on experience with integrations between Salesforce platforms (Marketing Cloud, Sales Cloud, Service Cloud, Data Cloud) and external systems (eCommerce, CRM, analytics). Experience with automation tools, APIs, and scripting languages (e.g., AMPscript, SQL, JavaScript). If you would like to hear more about this role, feel free to get in touch by applying to this advert or reaching out via the contact information below: Email - (url removed) Phone - (phone number removed)
Mason Frank International
12/11/2025
Contractor
Salesforce Marketing Cloud Consultant - Contract - Hybrid Location: London Salary: Competitive Role Overview We are seeking an experienced Salesforce Marketing Cloud Consultant to join our team. In this role, you will lead client workshops, design and configure Marketing Cloud solutions, and manage integration with external systems. You will work closely with stakeholders to translate business requirements into technical specifications and deliver high-quality implementations that achieve measurable results. Key Responsibilities Lead client workshops and training sessions to ensure successful adoption of Marketing Cloud. Gather and document business and technical requirements, producing detailed specifications with effort estimates. Design and configure Salesforce Marketing Cloud components, including Email Studio, Journey Builder, and Contact Builder. Build and maintain integration with external systems (FTP, Salesforce, API). Manage multiple projects simultaneously, ensuring timely delivery and exceptional quality. What We're Looking For Strong experience with Salesforce Marketing Cloud (Email Studio, Web Studio, Cloud Pages, Journey Builder). Proficiency in HTML, CSS, and Marketing Cloud development (AMP script). Excellent communication skills and ability to manage client expectations. Conscientious, proactive, and able to prioritise effectively. Desirable Skills Experience with Datorama, Marketing Cloud API, Mobile Studio, and Interaction Studio. Knowledge of Sales Cloud and Service Cloud.
Mason Frank International
02/10/2025
Full time
Role: Salesforce Functional Consultant (Nonprofit Cloud) Mason Frank are proud to partner with a leading Salesforce partner specializing in delivering innovative salesforce solutions to nonprofit organizations. Key responsibilities: Collaborate with nonprofit clients to understand their business needs and objectives. Design and implement Salesforce Nonprofit Cloud solutions to meet client requirements. Conduct workshops and training sessions for clients to ensure successful adoption of Salesforce. Provide ongoing support and maintenance for Salesforce implementations. Work closely with technical teams to ensure seamless integration with other systems. Stay up-to-date with Salesforce releases and best practices to provide innovative solutions. Assist in the development of project plans, timelines, and deliverables. Experience required: Salesforce Consultant certifications (Sales, Service OR Experience Cloud) Proven experience as a Salesforce Functional Consultant ideally gained in a consulting environment. Prior experience with Salesforce Non profit cloud highly desirable Excellent communication and interpersonal skills.
Mason Frank International
01/09/2025
Contractor
Job Title: Salesforce Consultant Location: Hybrid (Glasgow) Employment Type: Contract Rate: 550 per day Start Date: ASAP Mason Frank is working with an exciting Salesforce end-user on an Experience Cloud implementation project. They're seeking an experienced Salesforce Consultant to join on a 6-month contract. This hybrid role involves remote work with some on-site collaboration in Glasgow. Responsibilities: Design and deliver scalable Salesforce solutions Support the delivery of Experience Cloud portals Lead workshops and advise on best practices Integrate with Sales Cloud, Service Cloud, and external systems Provide documentation and training Requirements: Proven Salesforce Consultant experience Experience Cloud implementation expertise Strong configuration skills (flows, process builder, custom objects) Excellent stakeholder engagement If interested, please apply with your CV and I'll be in touch!