Michael Page Technology

The Technical Infrastructure Manager will oversee and manage the technology infrastructure within the retail industry, ensuring optimal performance, security, and scalability. Client Details The employer is a medium-sized organisation within known for its commitment to innovation and operational excellence. Description Key Responsibilities Manage and support EMEA infrastructure services, including Azure cloud environments, on-premise servers, storage, and networking. Maintain and enhance network infrastructure (LAN/WAN, firewalls, VPNs, wireless) to ensure reliability and performance. Administer and support Microsoft 365, Active Directory, and other core enterprise platforms. Collaborate with global infrastructure teams to align regional operations with global standards and best practices. Contribute to the design, implementation, and delivery of global infrastructure projects and architecture improvements. Ensure infrastructure systems meet high standards of availability, performance, scalability, and security. Monitor infrastructure health, troubleshoot issues proactively, and plan for capacity growth. Maintain accurate documentation for systems, configurations, and operational procedures. Provide senior-level escalation support for infrastructure incidents and service requests. Support compliance activities, including IT security audits and risk assessments. Assist in the development, maintenance, and testing of disaster recovery and business continuity plans. Adhere to company policies, procedures, and all relevant health, safety, and environmental regulations. Perform other technical or operational duties as required to support business objectives. You must have a technical background and be hands in Infrastructure engineering best practices, Servers, Networks, Disaster Recovery, Security, Cloud / on premise solutions. You need to be able to be all hands on deck when needed and this is a hands on role. Profile The idea Technical Infrastructure Manager should have: At least 7 years of experience in IT infrastructure roles, ideally supporting regional or global environments. Strong hands-on expertise across cloud platforms (Azure, AWS), networking, firewalls, and server infrastructure. Proven experience with Microsoft 365, Active Directory, and virtualization technologies (VMware, Hyper-V). Familiarity with Infrastructure-as-Code (IaC) and automation tools (e.g., Terraform, Ansible, PowerShell) is highly desirable. Excellent analytical, troubleshooting, and problem-solving abilities. Strong communication and collaboration skills, with experience working in distributed or cross-functional teams. Ability to prioritize and manage multiple tasks independently in a fast-paced environment. Experience managing relationships with third-party vendors and service providers. Solid understanding of ITIL processes and service management best practices. Self-driven, proactive, and committed to operational excellence and continuous improvement. You must have a technical background and be hands in Infrastructure engineering best practices, Servers, Networks, Disaster Recovery, Security, Cloud / on premise solutions. You need to be able to be all hands on deck when needed and this is a hands on role. Demonstrates initiative and a forward-thinking approach to optimizing infrastructure and processes. Job Offer Competitive salary starting at £75,000 per annum and has a comprehensive benefits package. This role is an excellent opportunity for an experienced Technical Infrastructure Manager to make a significant impact.

This is an exciting role for a highly motivated candidate who likes to be part of team, be regularly challenged in an evolving environment and is driven by repeat successes. This role will provide exposure to the most recent infrastructure related technologies available today such as cloud services SaaS, PaaS, IaaS. Client Details The hiring organisation is a medium-sized company operating within the property industry. They are committed to leveraging technology to support their business operations and deliver effective solutions. The company values innovation and provides employees with opportunities to work in a collaborative environment. Description Provide day-to-day operational support for on-premises and cloud-hosted server environments and networks. Ensure that all network infrastructure, servers, and associated systems are maintained, supported , and developed to provide secure and available data services to 6500 IT users across 300 locations in the UK Lifecycle management and continuous service improvement of IT infrastructure. Support change control, testing, and deployment of infrastructure services. Always maintain IT security and assist in the upkeep of security accreditations. Expect to identify and resolve issues - then monitor and design them out. Produce and ensure Service Operation guides are kept up to date Profile All-round Microsoft Cloud Operations engineer Cloud Services, IaaS, PaaS, Microsoft Azure including Site recovery (ASR) and M365, Exchange Online, OneDrive, Teams Azure networking (private endpoints, Azure firewalls, VPNs, IP Groups etc) Operations systems, Windows Desktop, Windows Server and Linux Excellent knowledge of the Microsoft infrastructure product stack o Windows Server, Active Directory, Hyper-V and high availability failover clustering. o Microsoft Data Protection Manager o PowerShell scripting and automation Monitoring / Alerting / log Analytics , Sentinel Logic Apps API Management gateways Azure Application Proxies Strong knowledge of resilient LAN and WAN infrastructure/technologies o Physical layer - Switching / Routing / Firewall o Virtual Layer - MPLS / VRF / SD-WAN Hypervisor Virtual network layers o Application layer - IPv4&6 / DHCP / DNS / Active Directory Services Job Offer A hybrid working policy, allowing for 2 days working from home and 3 in the office. Flexibility to work from any of the company's offices, not limited to Watford. Opportunities to work in a forward-thinking technology department within the property industry. A permanent position with potential for career development. 26 days annual leave + BH Generous pension contribution Life assurance

The role of a Platform Support Engineer involves providing excellent technical support and maintenance for platform solutions within the technology and telecoms industry. You will ensure the smooth operation of systems, troubleshoot issues, and deliver high-quality service to internal and external stakeholders. Client Details This opportunity is with a medium-sized organisation in the technology and telecoms industry. Description Key Responsibilities Act as the first point of contact for platform-related incidents, requests, and escalations. Monitor system performance, uptime, and availability using DataDog. Troubleshoot application, API, and infrastructure issues across multiple environments (mainly on Azure). Collaborate with development, DevOps, and product teams to resolve complex technical issues. Manage incident response and provide root cause analysis (RCA) for platform outages. Automate repetitive support tasks using scripting (Python, Bash, PowerShell). Maintain documentation of processes, troubleshooting steps, and known issues. Ensure adherence to SLAs and help improve operational support efficiency. Participate in on-call rotations to provide 24/7 platform coverage. Continuously optimize monitoring, alerting, and platform reliability processes. Demonstrate a "can do" attitude, with flexibility to work occasional overtime when incidents extend beyond normal working hours. Profile Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). Proven experience in technical support, site reliability engineering (SRE), or platform operations. Strong knowledge of Linux/Unix and Windows environments. Familiarity with cloud platforms (Azure, GCP). Hands-on experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI). Knowledge of scripting languages (Python, Bash, PowerShell). Knowledge of containerization & orchestration (Docker, Kubernetes). Experience with monitoring/logging tools (Prometheus, Grafana, Splunk, ELK, CloudWatch). Professional level of English (spoken and written), enabling effective communication across international teams. Excellent problem-solving, analytical, and communication skills. Ability to work in a fast-paced, collaborative environment. Preferred Skills (Good to Have) ITIL or incident management framework knowledge. Experience with API troubleshooting and integrations. Exposure to databases (SQL/NoSQL). Security awareness (authentication, encryption, access control). Familiarity with Infrastructure as Code (Terraform, Ansible, CloudFormation Job Offer Competitive salary in the range of £60000 to £85000. Fully remote role - UK based only If you are passionate about technology and eager to make a difference as a Platform Support Engineer, we encourage you to apply today!

The role of Lead Solution Architect in the public sector involves designing and implementing technical solutions that align with organisational goals. Client Details This opportunity is with a respected public sector organisation known for its focus on delivering effective and efficient services. As a medium-sized entity, it supports a vital mission and offers a professional work environment. Description A Lead Solution Architect is responsible for a group of solution architecture initiatives, or a single more complex area. They typically coach and support more junior solution architects. Key Skills: Architect for the whole context - you can: work to support wider organisational objectives beyond your immediate goals track emerging internal and external issues over time that could affect the work of teams across the organisation take action to solve or mitigate problems by influencing colleagues across the organisation Architecture communication - you can: communicate with technical and non-technical stakeholders at all levels, and across organisations, using architecture communication techniques mediate between people in difficult architectural discussions gain support from business and technical stakeholders for architectural initiatives with high levels of risk, impact and complexity coach and support others in architecture communication Community collaboration - you can: work collaboratively in a group, actively networking with others adapt feedback to ensure it is effective and lasting use your initiative to identify problems or issues in the team dynamic and rectify them identify issues through Agile 'health checks' with the team, and help to stimulate the right responses Making architectural decisions - you can: make and guide architectural design decisions characterised by medium risk and complexity identify and address architectural risks that affect multiple teams or domains use architectural governance and assurance to make design decisions and manage technical risks at the appropriate level contribute to the development of architectural governance and assurance Problem definition and shaping - you can: lead the framing of a problem characterised by high complexity, complication, or risk so that a solution can be created coach others in defining problems and describing appropriate options for solutions help others challenge requirements and assumptions, and identify opportunities when defining problems and solution options Strategy design - you can: define strategies or visions across teams that align with organisational objectives direct the implementation of a strategy or vision, for example, by creating roadmaps or plans define architectural principles and patterns develop or maintain strategy in response to feedback and findings Technical design throughout the life cycle - you can: create technical designs characterised by high risk, impact, and complexity lead and guide others in creating technical designs that achieve organisational objectives use feedback to optimise and refine standards for technical designs throughout the life cycle Profile A successful Lead Solution Architect should have: Knowledge and Experience: Experience of event-driven architecture and domain-driven design. Expertise in Microsoft technologies, particularly Dynamics 365, Power Platform and Microsoft 365. Broad knowledge of data, application, technology and security architecture. Good understanding of Enterprise Architecture frameworks and tools. Working knowledge of government frameworks and standards Accountability Define the solution architecture and design for prioritised initiatives in line with TPR's principles, policies and standards. Shape initiatives during product discovery and ensure solutions are implemented in line with approved designs. Help to define and maintain architecture roadmaps, guardrails and playbooks. Assist in aligning and refining digital, data and technology target and interim state architecture blueprints. Contribute to the architecture and design community of practice and help to maintain TPR's architecture repository. Support the delivery of operational efficiencies and cost savings/avoidance through business alignment, proactive application portfolio management, and reuse. Foster clear communication and effective collaboration between technical and non-technical stakeholders. Assist in managing issues and mitigating risks, resolving emerging and recurring problems. Identify opportunities for continuous improvement and work collaboratively with relevant teams to implement. Job Offer A competitive salary ranging from £70,000 to £81,070. Access to an excellent pension scheme. A permanent position in a reputable public sector organisation. A professional and supportive work environment in Brighton. This is an exciting opportunity to take on a leadership role in technology architecture. If you are ready to contribute your expertise as a Lead Solution Architect, apply today!

Our client in a SaaS business based in Central London and is looking for someone to join on a 6 month contract initially. This is a hybrid role and ideally they would like someone to go to the office twice a week but can be flexible. Client Details Our client in a SaaS business based in Central London and is looking for someone to join on a 6 month contract initially. This is a hybrid role and ideally they would like someone to go to the office twice a week but can be flexible. Description Develop, maintain, and enhance PHP-based applications and systems. Working on SaaS Enterprise systems Collaborate with cross-functional teams to deliver high-quality technology solutions. Ensure code quality and performance through testing and debugging practices. Participate in architectural discussions and provide innovative solutions. Optimise existing systems for scalability and efficiency. Document technical specifications and maintain project documentation. Troubleshoot and resolve technical issues promptly. Stay updated with the latest industry trends and best practices in PHP development. Profile Must haves: Worked on complex Enterprise systems - not be from an Agency or Ecommerce background PHP Symfony or Laravel APIS - can build and consume them Knowledge of AWS Can write Raw SQL TDD LAMP Stack Job Offer Contract role

Our client in a SaaS business based in Central London and is looking for someone to join on a 6 month contract initially. This is a hybrid role and ideally they would like someone to go to the office twice a week but can be flexible. Client Details Our client in a SaaS business based in Central London and is looking for someone to join on a 6 month contract initially. This is a hybrid role and ideally they would like someone to go to the office twice a week but can be flexible. Description Develop, maintain, and enhance PHP-based applications and systems. Working on SaaS Enterprise systems Collaborate with cross-functional teams to deliver high-quality technology solutions. Ensure code quality and performance through testing and debugging practices. Participate in architectural discussions and provide innovative solutions. Optimise existing systems for scalability and efficiency. Document technical specifications and maintain project documentation. Troubleshoot and resolve technical issues promptly. Stay updated with the latest industry trends and best practices in PHP development. Profile Must haves: Worked on complex Enterprise systems - not be from an Agency or Ecommerce background PHP Symfony or Laravel APIS - can build and consume them Knowledge of AWS Can write Raw SQL TDD LAMP Stack Job Offer Contract role

Our client is a well established Agency who have been running for nearly 20 years based in Yorkshire. This role will be working for one of their key retained clients and can be done 100% remote from within the UK. The team meets up around 4 times a year for collaboration days. Client Details Our client is a well established Agency who have been running for nearly 20 years based in Yorkshire. This role will be working for one of their key retained clients and can be done 100% remote from within the UK. The team meets up around 4 times a year for collaboration days. Description In this role you will be working with the clients tech team as well as the agencies. You will act as a key point of contact between the 2 and take the Lead of future Development. Design, develop, and implement Magento-based E-commerce websites. Ensure the quality and performance of digital platforms align with client expectations. Collaborate with cross-functional teams to define project requirements and timelines. Maintain and optimise existing Magento solutions for performance improvements. Provide technical guidance and mentorship to junior developers within the team. Ensure compliance with coding standards and best practices in Magento development. Analyse and resolve technical challenges or bugs in a timely manner. Stay updated on the latest trends and updates within the Magento ecosystem. Profile Must haves: Magento 2 Adobe Commerce Cloud PHP/HTML/CSS/JavaScript API development & integration Strong communication skills Nice to haves: Agency experience Shopify React AWS Job Offer Fully remote Bi-annual pay reviews Full set up to work from home EAP

The role of Finance Manager, Systems and Process Lead, will inform, drive and deliver a 3-5-year roadmap, enabling automation in short, medium and long-term planning using Oracle EPBCS. Client Details This organisation is a large enterprise within the transport & distribution industry, dedicated to innovation and operational excellence. With a significant presence in the sector, it offers a professional environment that fosters growth and collaboration. Description Collaborating with Finance, Technology, Project, and Service Delivery teams to design and improve Record to Report (R2R) processes, ensuring robust controls and ongoing transformation. * Monitoring and maintaining R2R processes to mitigate risks, uphold audit requirements, and keep systems updated with the latest releases. * Serving as the subject matter expert for R2R systems and their integration, addressing system-related challenges and understanding interdependencies with other core processes. * Supporting the R2R Process Owner and stakeholders by defining, prioritising, and implementing process and system improvements, while proactively managing project and communication plans. * Creating and maintaining process documentation, including process maps, standard operating procedures, and control documentation, and actively participate in customer forums to influence future system functionality. Profile * Demonstrable system and programme transformation delivery experience (preferably in FP&A) comfortably working under pressure in an environment with competing priorities. * Experience in EPM (primarily EPBCS) and Oracle Fusion Financials with the ability to learn and adapt to new technologies, processes and ways of working. * Qualified finance professional, with knowledge of core finance processes, controls, and best practices. * Strong interpersonal, influencing and communication skills and ability to build relationships quickly with internal and external stakeholders. * Demonstrable experience in proactive and thought leadership (ability to bring a concept to life) with also experience in change management. Desirable Skills: * Experience in other Oracle EPM applications such as EDMCS, Narrative Reporting and ARCS Job Offer Competitive salary with hybrid work. Opportunity to work within a large organisation in the transport & distribution industry. Professional growth in a technology-focused role. Located in Slough, offering a convenient and accessible workplace. This is an exciting opportunity to make a meaningful impact. Apply today to take the next step in your career

Our client is a well established Agency who have been running for nearly 20 years based in Yorkshire. This role will be working for one of their key retained clients and can be done 100% remote from within the UK. The team meets up around 4 times a year for collaboration days. Client Details Our client is a well established Agency who have been running for nearly 20 years based in Yorkshire. This role will be working for one of their key retained clients and can be done 100% remote from within the UK. The team meets up around 4 times a year for collaboration days. Description In this role you will be working with the clients tech team as well as the agencies. You will act as a key point of contact between the 2 and take the Lead of future Development. Design, develop, and implement Magento-based e-commerce websites. Ensure the quality and performance of digital platforms align with client expectations. Collaborate with cross-functional teams to define project requirements and timelines. Maintain and optimise existing Magento solutions for performance improvements. Provide technical guidance and mentorship to junior developers within the team. Ensure compliance with coding standards and best practices in Magento development. Analyse and resolve technical challenges or bugs in a timely manner. Stay updated on the latest trends and updates within the Magento ecosystem. Profile Must haves: Magento 2 Adobe Commerce Cloud PHP / HTML / CSS / JavaScript API development & integration Strong communication skills Nice to haves: Agency experience Shopify React AWS Job Offer Fully remote Bi-annual pay reviews Full set up to work from home EAP

The Group Data Governance Manager will oversee and implement data governance frameworks, ensuring data integrity and compliance across the organisation. This role requires strong expertise in delivering Data Governance Strategy and a structured approach to managing data processes. Client Details This opportunity is with a Global FTSE100 organisation in the industrial and manufacturing sector. The company is known for its robust operations and commitment to leveraging data for informed decision-making. Description The Group Data Governance Manager will play a pivotal role within the group, reporting directly to the Group Head of Data and Analytics. Manage roll out of a Data Governance Programme and measure, track and improve data quality globally. Influence those responsible for data quality and data management in business unit teams, and share expertise, to achieve the business goals in those areas while retaining a consistent data governance strategy across the business. Tracking and managing data-quality and data-management related risks. Provide leadership to members of the Data Governance Committee including Data Owners, Stewards and Custodians Manage Data Governance and Data Quality projects Establish KPIs to measure Data Quality, baseline these, create projects to improve the KPIs and monitor and report on an ongoing basis With colleague support, develop the enterprise data model and identify the critical data entities which require mastering and/or improvements in quality. Establish and lead a Data Governance Council Solidify Data Management/Governance roles and responsibilities. Work with colleagues to identify who should take on these roles, and identify any training needs. Establish data governance processes, including decision making forums, escalation paths and data quality issue resolution. Roll out a data governance platform, including MDM, across the organisation. Provide leadership and guidance to colleagues within the business unit D&A teams who currently manage MDM. Working closely with the Group Enterprise Data Architect, business unit Heads of Data, DPO and Infosec team to uphold data integrity, privacy and security. Establish, document and communicate data formats, mandatory fields and the management of data translations into multiple languages. Identify third party reference datasets which would provide useful augmentation of internal data. Become familiar with the regulatory, compliance and geography-specific rules regarding data management, privacy, transfer, retention and residency. Managing Data quality and data management related risks Profile A successful Group Data Governance Manager should have: Previous experience of rolling out a Data Governance programme, including establishing Data Owner and Steward roles, setting up processes and a Data Governance Committee. Experience of creating Power BI reports desirable, confidence with Excel mandatory. Hands-on deep experience of at least one data governance platform and MDM tool, for example Ataccama, Profisee or CluedIn. Experience of integrating MDM tools or services into a data platform to create and maintain golden records, and establishing and managing MDM Operations. Setup of Data Catalogues, glossaries and data governance tools Experience collaborating with data architects and engineering teams Bachelor's degree in Computer Science, IT, information management, analytics, business administration or other relevant field preferred. . Strong technical knowledge of measuring and tracking data quality and ability to communicate these areas via diagrams, policies and reports to colleagues at various levels Job Offer Competitive salary between £85,000 and £105,000 per annum. Additional benefits, including a £9,448 car allowance and a 15% performance bonus. Generous pension contributions. Opportunities to work within a large organisation in the industrial and manufacturing sector. Permanent role based in Cheltenham with Hybrid working and scope for career progression. If you are ready to take on this exciting opportunity as a Group Data Governance Manager, apply now!

The role of Data Governance / Data Management Manager involves leading and enhancing data governance frameworks within the not-for-profit sector. Based in Coventry (but fully remote), this permanent position focuses on ensuring the organisation's data is effectively managed and utilised. Client Details This is a not-for-profit organisation with a strong presence in the UK. As a national organisation, they are committed to delivering impactful services to their community and rely on data-driven insights to guide their initiatives. Description Develop and implement data governance policies and practices. Establish policies, standards, and procedures for data quality, integrity, data management and meta data management. Set up roles and responsibilities (e.g., data owners, stewards, custodians). Metadata and Master Data Management, Oversee metadata management practices and tools. Work with IT and business units to maintain accurate master and reference data. Enable discoverability and understanding of data assets Data Stewardship Coordination, establish, Guide and support data stewards in implementing governance policies while also monitoring adherence to data governance processes. Tool and Technology Enablement. Evaluate and implement data governance tools and platforms. Work with IS and the Architects to Integrate governance within existing data architecture and platforms Oversee data quality and ensure compliance with regulatory standards. Collaborate with analytics teams to optimise data management processes. Own and develop the business rules and reference data Strategy for working with relevant teams across the business especially in the Data Insights and IS teams Lead initiatives to enhance the organisation's data maturity and capabilities. Provide expertise on data management best practices within the not-for-profit sector. Advocate for data-driven decision-making across departments. Manage data-related risks and ensure secure storage and access protocols. Support the development of training programmes to improve data literacy. Profile A successful Data Governance / Data Management Manager should have: Proven experience in data governance or data management roles. Strong understanding of data frameworks, regulations, and best practices. Experience within the not-for-profit sector is desirable but not essential. Ability to lead cross-functional teams and engage stakeholders effectively. Proficiency in data management tools and technologies. Excellent problem-solving and analytical skills. Job Offer Competitive salary ranging from £65,000 to £70,000 per annum. Attractive pension scheme. Opportunities to make a meaningful impact in the not-for-profit sector. Supportive and inclusive company culture. Fully remote role If you're ready to take on a rewarding opportunity as a Data Governance / Data Management Manager, we encourage you to apply today!

Reporting to IT Director, this is a newly created role - a chance to make your mark by shaping the organisation's cyber security capability and helping build a strong security function from the ground up. A hybrid role, with 2 days on-site (Birmingham) and 3 days working from home arrangement. Client Details The hiring company is a professional services organisation with a well-established presence in the industry. As a mid-sized firm, they focus on delivering reliable and tailored services to their clients, supported by a robust and secure technology framework. Description Collaborate with the Managed Security Service Provider (MSSP) to oversee and respond to cybersecurity incidents effectively. Review and provide expert guidance on works and reports from the MSSP to ensure quality and relevance. Proactively identify emerging threats and continuously enhance threat detection and response processes. Conduct regular vulnerability assessments, ensure timely remediation, and recommend strategic improvements to reduce risk exposure. Design and maintain comprehensive security playbooks to standardise incident response and operational procedures. Partner with engineering teams to implement and optimise security tools, technologies, and controls across the environment. Define the scope for penetration tests and critically evaluate reports from external testing providers. Work closely with the technology department to embed security protocols into system architecture and development lifecycles. Assess and strengthen the cybersecurity posture of newly acquired entities to align with organisational standards. Deliver guidance and training to staff on cybersecurity best practices to foster a security-conscious culture. Profile Demonstrated experience in Cyber Security operations, including threat hunting, detection and response, and vulnerability assessment and remediation. Extensive hands-on experience working within a Security Operations Center (SOC) environment. Proven ability to design and implement effective security playbooks for incident response and operational consistency. Strong experience in configuring, tuning, and deploying SIEM and other security tools-preferably Microsoft Sentinel and Microsoft Defender suite. Industry-recognised certifications (e.g., CISSP, CISM, CEH, Azure Security Engineer) are highly desirable. Excellent communication and stakeholder management skills, with the ability to translate complex technical concepts into clear, actionable insights for non-technical audiences. Job Offer Discretionary bonus scheme Hybrid role with flexible working hours ( 2 days in Birmingham office ) Permanent position within a professional services organisation in Birmingham. Health insurance Electric car scheme

This role will play a pivotal role in maintaining and optimising IT systems. This position requires expertise in providing technical support and ensuring seamless IT operations. Client Details This opportunity is with well known sports body. Description Responsibilities include but are not limited to: Advanced Troubleshooting: Handle and resolve more complex technical issues that require deeper knowledge and experience. Escalation Point: Act as an escalation point for complex issues that junior technicians are unable to resolve. Incident Management: Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long-term solutions. Process Improvement: Identify areas for process improvement within the service desk operations and contribute to the development of new procedures. Documentation and Knowledge Sharing: Create and maintain and approve technical documentation, knowledge base articles, and standard operating procedures. Quality Assurance: Ensure that the quality of service provided by their service team meets or exceeds established standards. Direct reports: Mentor, train and manage a Service team of IT Technicians, providing guidance and sharing best practices. Additionally cover the same day to day duties of an IT technician Providing Local IT support to all staff. Office, whilst also providing remote support alongside the rest of the Service Desk team in all other offices Diagnosing and troubleshooting incoming incidents within agreed SLA targets Providing general support and maintenance of all laptops and mobile devices Office 365 administration Maintaining the Software and Hardware inventories Assisting the IT department in any projects they are involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system Profile The successful applicant should have: Proven experience working in a similar senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing guidance and sharing best practices Experience providing support for desktop platforms including Windows 11 3 Years + experience with Office 365 administration and full Office Suite 3 Years + experience with Microsoft Active Directory, Intune and Azure Experience in troubleshooting software and hardware faults Proven knowledge and understanding of ITIL principles Proven leadership skills with the ability to effectively manage teams, remain composed, and drive results under pressure Confidence in communicating with people and understanding their IT concerns Ability to form strong working relationships to best assist all staff, as well as having a good logical approach to problem solving Job Offer A competitive salary ranging from £40,000 to £50,000 per annum. 5 days on site in Paddington - reduced to 4 after probation. Free breakfast and lunch provided daily. A permanent role with opportunities for career growth. If you are a motivated Senior Technician ready to advance your career, we encourage you to apply now.

This organisation operates within the technology and IT Assets industry, offering specialised solutions to its clients. Known for its focus on innovation, the company provides a collaborative working environment with opportunities to make a significant impact. Client Details Collaborate with clients to understand their business needs and propose suitable technology solutions. Support the implementation and configuration of products to align with client requirements. Provide technical expertise during the pre-sales and post-sales process. Deliver training sessions to clients to ensure effective utilisation of solutions. Analyse client feedback to identify opportunities for product improvement. Maintain up-to-date knowledge of industry trends and emerging technologies. Work closely with internal teams to ensure seamless project delivery. Prepare detailed documentation to support ongoing client engagements. Description Deliver a range of pre-sales activities including demonstrations, Proof of Concept (PoC) & proposals. Technically lead on a range of products from profile assessments to solution design, implementation, training, customer handover and support, assisting our project management, service delivery management and sales functions. While not a dedicated SAM Consultant role, the successful candidate will possess sufficient Microsoft Licensing expertise to deliver Microsoft ELP and SAM Maturity Assessment services. Consult customers to help them understand what is required for successful deployment of products. Day-to-day running of multiple assignments. Ensure the successful technical delivery of projects, assisting project managers to maintain timescales and budgets. Identify any risks or issues and ensure they are reported in a timely manner so they can be managed to a resolution. Become a subject matter expert on products and services, and contribute to the creation of best practices, documentation, knowledge base content, testing, R&D and process improvements. Excellent understanding of at least one Cloud infrastructure provider (eg AWS, Azure, GCP, OCI) and experience of cloud cost management (FinOps) would be ideal but not essential. Profile A successful Product Consultant should have: Strong knowledge of the technology industry. Proficiency in implementing and configuring technical solutions. Excellent analytical and problem-solving skills. Effective communication skills, both written and verbal. Ability to build strong relationships with clients and internal teams. A proactive and adaptable approach to work. Excellent understanding of complex IT Infrastructures. Excellent understanding of at least one Cloud infrastructure provider (eg AWS, Azure, GCP, OCI) and experience of cloud cost management (FinOps). Experience with Microsoft Licensing (eg M365, ELPs, SAM Maturity Assessments) Good understanding of IT Security principles. Understanding of server architecture & virtualisation technology. Job Offer Competitive salary ranging from £60000 to £80000 + Benefits 5 days working on site in the Warrington office Permanent role based in Warrington with opportunities for growth. Exposure to cutting-edge technologies within the technology and telecoms industry. Collaborative and supportive company culture. Comprehensive benefits package (details to be discussed during the hiring process). If you're ready to take the next step in your career as a Product Consultant, apply today to join this exciting organisation in Warrington!

The Project Manager will provide the structure, governance, and drive required to deploy digital resources effectively on high-impact projects. Reporting into the CIO, and working closely with the Digital Business Analyst and Systems Developer(s), will coordinate delivery across multiple workstreams, align priorities with stakeholders, and ensure that new solutions are adopted and embedded as part of wider business transformation agenda. Client Details This organisation operates in the energy and renewables industry and is known for its focus on innovation and efficiency. As a growing SME company, it provides a truly supportive environment where employees can make a meaningful impact within the technology department. Description Plan, execute, and oversee digital and process improvement projects, ensuring delivery on time, within scope, and aligned to business objectives. Apply appropriate project methodologies (Agile, PRINCE2), maintaining risk, issue, and dependency management. Contribute guidance and ideas to help the business innovate and improve its practices using technology. Work with business leaders to prioritise initiatives and manage expectations around scope, timelines, and benefits. Provide day-to-day oversight for delivery resources including Digital Business Analyst(s) and Systems Developers, ensuring effective collaboration. Support rollouts and adoption of new systems and processes, embedding them into business operations. Track and report on measurable improvements delivered by projects, ensuring alignment to the business transformation agenda. Help refine project practices, knowledge sharing, and lessons learned across the function. Profile Essential Proven experience delivering business or digital transformation projects. Proficiency in project management methodologies (e.g., PRINCE2, Agile). Strong organisational and planning skills, with the ability to manage multiple concurrent projects. Excellent stakeholder management and communication skills - comfortable engaging at all levels. Ability to balance governance with pragmatism, adapting methods to suit the project. Experience coordinating both technical and business resources. Desirable Recognised qualifications such as PRINCE2 Practitioner, APM PMQ, PMP, or Agile certifications. Experience with low-code/no-code solutions or CRM platforms (e.g., HubSpot). Background in business process improvement. Familiarity with working alongside Business Analysts and Developers in delivery teams. Knowledge of change management frameworks. Job Offer Competitive salary ranging from £45,000 to £55,000 per annum. 23 days of annual leave plus bank holidays. Company pension scheme. Enhanced maternity benefits. We are looking for candidates open to contribute to ideation and innovation sessions held in the brand new Leicester office. Due to this we would like to meet candidates who like to do things in person.

This is a fantastic opportunity to join a national brand as they undergo a range of exciting technology work. As the 2nd Line IT Support Engineer, you will join on an initial 6 month contract, Inside IR35, and provide a wide array of desktop-based, end-user support from the company's Leeds headquarters. Client Details Michael Page are proud to be working exclusively with a key client of ours as they look to hire a 2nd Line IT Support Engineer at their Leeds site. The business are national, with sites across the UK, made up of approx. 3,000 users. Investment into their technology estate is a key priority, where they consistently look to work with the best-in-class, cutting-edge technology stacks. They have a very successful track record of embedding strong contractors within their teams, allowing them to work symbiotically with permanent counterparts in achieving business objectives. Description The business are undergoing the transition from Windows 10 to Windows 11, and you will be involved in this migration work. In addition, you will have responsibility of diagnosing and resolving general Windows system and software issues. You will regularly be assisting colleagues with Office365, email, and mobile device setups (both Android & iPhone), as well as working with Active Directory for new starter setups and Group Policy work. Networking will be a part of the role, where you will be supporting communication tools, including telephony, Teams, and VoIP. You'll have overlap into some server administration responsibilities, covering Windows Server and Azure, however, the main focus will be on desktop support. On-site hardware and peripheral device support will be a requirement, such as setting up printers and handling driver configurations. You'll work alongside external providers as the company's 'hands and eyes' on-site in Leeds. As an escalation point, you'll partner with the IT Service Desk to provide smooth 2nd Line support. You will be based in Leeds, and cover two main sites. Any support of wider sites can be done remotely, with no travel required outside of Leeds. Profile As the successful candidate for the 2nd Line IT Support Engineer role, you will have the following experience. Essential: At least 2 years in a similar IT Support role, covering a wide array of Windows-based support at the 2nd Line level. Windows 10/11. Office365. Active Directory. Networking, including DHCP/DNS, TCP/IP, LAN/WAN. Desirable: ITIL Powershell scripting Azure Active Directory / EntraID Job Offer Competitive daily pay rate of £200 - £250 GBP (Inside IR35) Minimum 6 month contract duration, with likelihood of extension.

The Senior Digital Business Analyst will lead the analysis and improvement of digital processes within the energy and natural resources industry, ensuring alignment with business objectives. This role is based in Leicester and requires a strong technical understanding to deliver innovative solutions effectively. Client Details This opportunity is with an ambitious SME operating in the energy and natural resources sector. The company is committed to leveraging the latest technology to enhance operational efficiency and deliver value-driven results. Description Are you a confident self-starter with a passion for innovation and transforming how a business operates? Our client is building a pivotal, centralised function designed to elevate their operational excellence by capturing, standardising, and evolving their Group-wide Standard Operating Procedures (SOPs). We need you-a decisive Business Analyst-to be the vital link, translating this critical knowledge into tangible, measurable operational improvements across the organisation. This isn't just about documentation; it's about true digital transformation. You will dive deep to gather and shape challenging requirements, meticulously map and optimise complex business processes, and ensure that every new system and improvement is perfectly aligned with our SOPs to deliver maximum strategic value. Your confidence will shine as you lead successful project rollouts, manage change, and guarantee quality assurance. You'll ensure every solution is not just delivered, but embedded successfully, genuinely transforming the way teams work. If you are ambitious and looking to rapidly accelerate your Business Analysis career by playing a key, influential role in continuous improvement at an enterprise level, this is your platform. Our client believes that collaboration fuels innovation. This role requires you to be present in their brand-new Leicester office, three days a week to build strong relationships, engage in dynamic innovation sessions, and ensure seamless cross-functional delivery. As a key member of this strategic function, you will: Proactively engage with senior stakeholders across all business units to confidently gather, document, and refine critical requirements. Own the integrity of business processes and SOPs, mapping and maintaining them to ensure they are consistently accurate and actionable. Translate complex business imperatives into clear, functional specifications and user stories for delivery teams. Partner with project teams to design and deliver robust digital solutions that uphold compliance and process standards. Drive adoption and successful embedding of new processes/systems through effective change management and rollouts. Lead the contribution to testing and quality assurance, rigorously validating solutions against strategic requirements. Monitor and confidently report on the impact of new initiatives, proactively highlighting opportunities for continuous, high-value improvement. Champion knowledge sharing by ensuring all documentation and artefacts are maintained in a structured and accessible format. Profile Essential Strong communication and stakeholder engagement skills. Ability to analyse and map processes, spotting inefficiencies and opportunities for improvement. Experience working with both business and technical teams, translating requirements into clear deliverables. Proactive, organised, and detail-oriented, with the ability to manage multiple tasks. Familiarity with Agile ways of working (scrum, Kanban, user stories, acceptance criteria). Competent in using collaboration and documentation tools (e.g., Confluence, Jira, Miro, or equivalent). Desirable A recognised Business Analysis qualification. Experience with CRM, ERP, or workflow systems (HubSpot) Knowledge of process improvement methodologies Awareness of change management practices. Understanding of data and reporting. Job Offer Competitive salary between £50,000-£65,000. Generous annual leave of 23 days plus bank holidays. Contributory pension scheme to support long-term financial planning. Up to 4 weeks of company sick pay and 5 weeks of compassionate leave. Enhanced maternity benefits for added support.

The Technical Infrastructure Manager will oversee and manage the technology infrastructure within the retail industry, ensuring optimal performance, security, and scalability. Client Details The employer is a medium-sized organisation within known for its commitment to innovation and operational excellence. Description Key Responsibilities Manage and support EMEA infrastructure services, including Azure cloud environments, on-premise servers, storage, and networking. Maintain and enhance network infrastructure (LAN/WAN, firewalls, VPNs, wireless) to ensure reliability and performance. Administer and support Microsoft 365, Active Directory, and other core enterprise platforms. Collaborate with global infrastructure teams to align regional operations with global standards and best practices. Contribute to the design, implementation, and delivery of global infrastructure projects and architecture improvements. Ensure infrastructure systems meet high standards of availability, performance, scalability, and security. Monitor infrastructure health, troubleshoot issues proactively, and plan for capacity growth. Maintain accurate documentation for systems, configurations, and operational procedures. Provide senior-level escalation support for infrastructure incidents and service requests. Support compliance activities, including IT security audits and risk assessments. Assist in the development, maintenance, and testing of disaster recovery and business continuity plans. Adhere to company policies, procedures, and all relevant health, safety, and environmental regulations. Perform other technical or operational duties as required to support business objectives. You must have a technical background and be hands in Infrastructure engineering best practices, Servers, Networks, Disaster Recovery, Security, Cloud / on premise solutions. You need to be able to be all hands on deck when needed and this is a hands on role. Profile The idea Technical Infrastructure Manager should have: At least 7 years of experience in IT infrastructure roles, ideally supporting regional or global environments. Strong hands-on expertise across cloud platforms (Azure, AWS), networking, firewalls, and server infrastructure. Proven experience with Microsoft 365, Active Directory, and virtualization technologies (VMware, Hyper-V). Familiarity with Infrastructure-as-Code (IaC) and automation tools (e.g., Terraform, Ansible, PowerShell) is highly desirable. Excellent analytical, troubleshooting, and problem-solving abilities. Strong communication and collaboration skills, with experience working in distributed or cross-functional teams. Ability to prioritize and manage multiple tasks independently in a fast-paced environment. Experience managing relationships with third-party vendors and service providers. Solid understanding of ITIL processes and service management best practices. Self-driven, proactive, and committed to operational excellence and continuous improvement. You must have a technical background and be hands in Infrastructure engineering best practices, Servers, Networks, Disaster Recovery, Security, Cloud / on premise solutions. You need to be able to be all hands on deck when needed and this is a hands on role. Demonstrates initiative and a forward-thinking approach to optimizing infrastructure and processes. Job Offer Competitive salary starting at £75,000 per annum and has a comprehensive benefits package. This role is an excellent opportunity for an experienced Technical Infrastructure Manager to make a significant impact.

The Infrastructure Engineer role is a fantastic opportunity to support and enhance technology systems within the financial services industry. This position in London requires a professional with a strong technical background to ensure the smooth operation of IT infrastructure. Client Details This organisation is a well-established player in the financial services industry. Description Manage and maintain IT infrastructure, including servers, networks, and storage systems. Implement and monitor system upgrades and patches to ensure optimal performance. Provide 2nd and 3rd line support to resolve technical issues efficiently. Collaborate with cross-functional teams to deliver infrastructure projects. Monitor system performance and troubleshoot issues proactively. Ensure compliance with security protocols and industry standards. Document processes, configurations, and changes to infrastructure systems. Contribute to the development of disaster recovery and business continuity plans Liaise and work with third parties and vendors to ensure service levels are met Act as technical escalation point where necessary as part of a technical support escalation or lead during incident resolution Participate in the IT on-call rota providing 24x7x365 cover Profile A successful Infrastructure Engineer should have: Deep understanding of Windows Server, M365 and Linux operating system Expert understanding of cloud platforms - Azure (preferred), GCP. Expert knowledge of M365 Strong knowledge in Identity Management - Active Directory, EntraID, Azure AD Confident in the build/configuration/management of HPe hardware Good understanding of core network services - DNS, DHCP. Comfortable with advanced PowerShell scripting Desirable: Knowledge of build automation - AutoPilot Knowledge of monitoring tools - Dynatrace, Azure Monitor, AppInsights Job Offer A competitive salary ranging from £60,000 to £80,000 per annum plus 10% Bonus. Comprehensive benefits package to support your professional and personal needs. Generous holiday allowance to ensure a healthy work-life balance. Opportunities to work with cutting-edge technology in the financial services industry. Supportive company culture that fosters growth and innovation. This is an excellent opportunity for an Infrastructure Engineer looking to make an impact in London. If you are ready to take the next step in your career, we encourage you to apply today!

The Infrastructure Security Engineer will be responsible for implementing and maintaining robust security measures to protect the organisation's technology infrastructure. Client Details The organisation is a public sector. Description Key Responsibilities Microsoft Sentinel Configure and maintain Sentinel analytics rules, workbooks, and connectors Develop and optimise dashboards and reports for threat visibility Manage Sentinel upgrades and ensure platform stability Conduct threat hunting and incident investigations using KQL Microsoft Defender Administer Defender for Endpoint, Identity, Cloud, and Office 365 Monitor and respond to alerts across Defender platforms Collaborate with IT teams to remediate vulnerabilities and improve endpoint security SOAR Automation Design, build, and deploy automated playbooks using Logic Apps Integrate SOAR workflows with Sentinel and Defender alerts Continuously improve automation to reduce response times and manual effort Strategic & Analytic Duties Analyse security datasets to identify trends and emerging threats Produce actionable plans and reports for senior stakeholders Drive multiple concurrent initiatives, from tactical fixes to strategic improvements Profile A successful Infrastructure Security Engineer should have: Hands-on experience with Microsoft Sentinel including configuration, reporting, and upgrades Strong understanding of SOAR playbook development and automation Ability to manage multiple simultaneous initiatives effectively Proficiency in KQL, Azure Logic Apps, and Microsoft Defender suite Analytical mindset with experience in data-driven security planning Excellent communication and stakeholder engagement skills Job Offer Competitive daily rate of approximately £550 to £650, based on experience. Opportunity to work within a respected public sector organisation. Temporary contract offering exposure to impactful projects in the technology department. Chance to develop expertise in infrastructure security. If you have the skills to excel as an Infrastructure Security Engineer, we encourage you to apply and contribute to the organisation's mission to safeguard its technology infrastructure.