Your new role A leading construction and infrastructure organisation is seeking an experienced Service Manager - Back Office to own and improve the delivery of critical IT services supporting core business functions. Operating within a multi-vendor, outsourced environment, this role focuses on driving performance, stability, and continual improvement across foundational enterprise technologies. The successful candidate will work closely with global IT teams, service providers, and internal stakeholders, applying ITIL and SIAM principles to ensure seamless, scalable, and value-driven service delivery. Key Responsibilities: Managing user access, shared drive permissions, and data security Overseeing life cycle and operational support of enterprise applications (including Microsoft 365 and COTS solutions) Managing Servers, networks, storage, databases, and Active Directory Overseeing on-prem, private cloud, and public cloud hosting environments Working with Cyber Security teams to meet tooling, control, and compliance requirements Managing site infrastructure setup, changes, ramp-downs, decommissioning, and archiving Ensuring service integration and governance in a multi-vendor ecosystem Driving continual improvement and business-aligned service outcomes What you'll need to succeed Essential Experience: Proven experience delivering IT infrastructure services (Servers, storage, networks, hosting, AD, data centres) Experience managing IT services in a multi-vendor, outsourced environment Strong experience supporting Microsoft O365 Excellent stakeholder management and relationship-building skills Practical experience with ITIL and SIAM methodologies Solid understanding of incident, problem, and change management Experience managing budgets and cost allocation Business-focused, service-driven mindset Familiarity with Back Office business processes and supporting systems Excellent written and verbal communication skills Ability to produce high-quality documentation and reporting Self-motivated, results-oriented, and able to work both independently and collaboratively Desirable: Experience leading teams in a Matrix environment Knowledge & Skills: Expert knowledge of IT service management (ITIL, SIAM) Competent in incident, problem, and change management Strong stakeholder engagement and communication skills (accomplished) Competent in service portfolio and catalogue management Competent in budget and financial management Accomplished vendor management capability Competent process improvement and governance skills Practiced business analysis and requirements-gathering ability Accomplished technical understanding of infrastructure and hosting services What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
13/03/2026
Full time
Your new role A leading construction and infrastructure organisation is seeking an experienced Service Manager - Back Office to own and improve the delivery of critical IT services supporting core business functions. Operating within a multi-vendor, outsourced environment, this role focuses on driving performance, stability, and continual improvement across foundational enterprise technologies. The successful candidate will work closely with global IT teams, service providers, and internal stakeholders, applying ITIL and SIAM principles to ensure seamless, scalable, and value-driven service delivery. Key Responsibilities: Managing user access, shared drive permissions, and data security Overseeing life cycle and operational support of enterprise applications (including Microsoft 365 and COTS solutions) Managing Servers, networks, storage, databases, and Active Directory Overseeing on-prem, private cloud, and public cloud hosting environments Working with Cyber Security teams to meet tooling, control, and compliance requirements Managing site infrastructure setup, changes, ramp-downs, decommissioning, and archiving Ensuring service integration and governance in a multi-vendor ecosystem Driving continual improvement and business-aligned service outcomes What you'll need to succeed Essential Experience: Proven experience delivering IT infrastructure services (Servers, storage, networks, hosting, AD, data centres) Experience managing IT services in a multi-vendor, outsourced environment Strong experience supporting Microsoft O365 Excellent stakeholder management and relationship-building skills Practical experience with ITIL and SIAM methodologies Solid understanding of incident, problem, and change management Experience managing budgets and cost allocation Business-focused, service-driven mindset Familiarity with Back Office business processes and supporting systems Excellent written and verbal communication skills Ability to produce high-quality documentation and reporting Self-motivated, results-oriented, and able to work both independently and collaboratively Desirable: Experience leading teams in a Matrix environment Knowledge & Skills: Expert knowledge of IT service management (ITIL, SIAM) Competent in incident, problem, and change management Strong stakeholder engagement and communication skills (accomplished) Competent in service portfolio and catalogue management Competent in budget and financial management Accomplished vendor management capability Competent process improvement and governance skills Practiced business analysis and requirements-gathering ability Accomplished technical understanding of infrastructure and hosting services What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Sponsorship is not available for this position.Applicants must be UK Nationals or hold Settled Status and be fully eligible to obtain SC clearance. You must hold a clean current driving licence as some travel may be required. Information Security Analyst Type: Permanent Location: Hybrid (West Midlands) Overview We are looking for a detail-oriented and proactive Information Security Compliance Analyst to join our team on a permanent basis. This role is pivotal in supporting the development and continuous improvement of our global information security compliance program. You will be responsible for ensuring that all corporate and subsidiary operations comply with internal security policies, regulatory requirements, and internationally recognised frameworks such as ISO27001, NIST, SOX, GDPR, CMMC, and others. Key Responsibilities - Support the execution and enhancement of the global information security compliance program. - Conduct internal audits, third-party risk assessments, and due diligence reviews. - Ensure alignment with regulatory and industry standards including ISO27001, NIST, SOX, GDPR, SOC 2, HIPAA, CCPA, LGPD. - Collaborate with cross-functional teams across multiple jurisdictions to drive compliance initiatives. - Identify gaps in security controls and recommend corrective actions. - Maintain and update security policies, procedures, and documentation. - Monitor changes in global regulations and assess their impact on business operations. Experience & Skills Required - Proven experience in information security compliance, risk management, and audit. - Strong understanding of international regulatory frameworks and standards. - Hands-on experience with: - ISO27001 audits and implementation - GDPR compliance - NIST cybersecurity framework - SOX, SOC 2, HIPAA, CCPA, LGPD - Ability to interpret complex regulatory requirements and translate them into actionable controls. - Excellent communication and stakeholder engagement skills. - Strong analytical and problem-solving capabilities. What We Offer - Competitive salary and benefits package - Flexible hybrid working model - Opportunities for professional development and certification - Collaborative and inclusive work environment Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
13/03/2026
Full time
Sponsorship is not available for this position.Applicants must be UK Nationals or hold Settled Status and be fully eligible to obtain SC clearance. You must hold a clean current driving licence as some travel may be required. Information Security Analyst Type: Permanent Location: Hybrid (West Midlands) Overview We are looking for a detail-oriented and proactive Information Security Compliance Analyst to join our team on a permanent basis. This role is pivotal in supporting the development and continuous improvement of our global information security compliance program. You will be responsible for ensuring that all corporate and subsidiary operations comply with internal security policies, regulatory requirements, and internationally recognised frameworks such as ISO27001, NIST, SOX, GDPR, CMMC, and others. Key Responsibilities - Support the execution and enhancement of the global information security compliance program. - Conduct internal audits, third-party risk assessments, and due diligence reviews. - Ensure alignment with regulatory and industry standards including ISO27001, NIST, SOX, GDPR, SOC 2, HIPAA, CCPA, LGPD. - Collaborate with cross-functional teams across multiple jurisdictions to drive compliance initiatives. - Identify gaps in security controls and recommend corrective actions. - Maintain and update security policies, procedures, and documentation. - Monitor changes in global regulations and assess their impact on business operations. Experience & Skills Required - Proven experience in information security compliance, risk management, and audit. - Strong understanding of international regulatory frameworks and standards. - Hands-on experience with: - ISO27001 audits and implementation - GDPR compliance - NIST cybersecurity framework - SOX, SOC 2, HIPAA, CCPA, LGPD - Ability to interpret complex regulatory requirements and translate them into actionable controls. - Excellent communication and stakeholder engagement skills. - Strong analytical and problem-solving capabilities. What We Offer - Competitive salary and benefits package - Flexible hybrid working model - Opportunities for professional development and certification - Collaborative and inclusive work environment Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Hays Specialist Recruitment
Cardiff, South Glamorgan
A job opportunity has arisen for a Transformation Project Manager to join a highly established and rapidly expanding organisation that is based near Cardiff. This role will initially be a fixed-term-contract for 12 months, with the possibility to become permanent after this period. The Project Manager will play a key role in driving the organisation's growth and transformation strategic priorities. You will ensure that all projects and programmes have sufficient processes and governance, whilst liaising with a range of key stakeholders (both internal and external stakeholders.) The Project Manager will support the programme and project leads in defining the strategy, translating the strategy into the Transformation programme, defining the scope and objectives of projects, financial business cases, KPIs and the setup of the execution plan. You will also help to ensure the execution through robust processes and governance, identification of risks and the tracking of programme process. You will support analysis and the presentation of business cases to senior leadership teams where required. The successful candidate should be able to demonstrate the following: Project Management experience Knowledge of project controls, management, and governance Excellent stakeholder management and communication skills MS Office suite knowledge Experience with change management practice is desirable, as is a degree or similar further education qualification This position offers a great working environment, excellent scope for career progression plus a benefits package that includes: 25 days annual leave plus bank holidays Pension scheme Annual pay reviews Life assurance plan Free on-site car parking Discounted gym membership Subsidised onsite canteen Onsite occupational health service Local discounts Salary sacrifice schemes (includes cycle to work schemes, car lease schemes, and computer schemes) Health cash plan If you would like to discuss this position in more detail, please apply with an updated CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
13/03/2026
A job opportunity has arisen for a Transformation Project Manager to join a highly established and rapidly expanding organisation that is based near Cardiff. This role will initially be a fixed-term-contract for 12 months, with the possibility to become permanent after this period. The Project Manager will play a key role in driving the organisation's growth and transformation strategic priorities. You will ensure that all projects and programmes have sufficient processes and governance, whilst liaising with a range of key stakeholders (both internal and external stakeholders.) The Project Manager will support the programme and project leads in defining the strategy, translating the strategy into the Transformation programme, defining the scope and objectives of projects, financial business cases, KPIs and the setup of the execution plan. You will also help to ensure the execution through robust processes and governance, identification of risks and the tracking of programme process. You will support analysis and the presentation of business cases to senior leadership teams where required. The successful candidate should be able to demonstrate the following: Project Management experience Knowledge of project controls, management, and governance Excellent stakeholder management and communication skills MS Office suite knowledge Experience with change management practice is desirable, as is a degree or similar further education qualification This position offers a great working environment, excellent scope for career progression plus a benefits package that includes: 25 days annual leave plus bank holidays Pension scheme Annual pay reviews Life assurance plan Free on-site car parking Discounted gym membership Subsidised onsite canteen Onsite occupational health service Local discounts Salary sacrifice schemes (includes cycle to work schemes, car lease schemes, and computer schemes) Health cash plan If you would like to discuss this position in more detail, please apply with an updated CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new company A high school in Salford has partnered with Hays to recruit an Interim IT Technician to support the school whilst they are trying to recruit permanently. They are part of a multi-academy trust known for its values - driven culture, commitment to education and investment in high-quality ICT to support staff and students. Your new role The role will be from 19th March - 1st May 2026 (Initially) (the school is closed over Easter 02/04-17/04) Monday-Thursday Friday 0730 -1300 As Interim IT Technician, you will play a crucial role in delivering efficient, secure and effective ICT services across the school. Your responsibilities will include: Providing 1st and 2nd line to staff and students Supporting and implementing ICT projects that modernise and improve technology across the school. Supporting teaching and learning in classrooms during lessons. Promoting safe and innovative ICT use for students and staff, including online safety and appropriate use of social media. Procuring, installing and managing educational and office software and hardware. Working with the Star Central ICT Team to maintain effective ICT services. Ensuring regular data back-ups and supporting recovery when needed. Conducting network housekeeping to maintain storage capacity. Ensuring network security and managing staff/student account access. What you'll need to succeed In order to succeed, you must have Experience of working in education before Experience in providing 1st and 2nd line on-site support to users Be proactive and have a good work ethic Excellent communication skills Have an understanding of ICT networks, including backup and recovery Have an enhanced DBS (or willing to obtain one) What you'll get in return Competitive weekly pay. A supportive and welcoming school environment. The chance to build experience within a well-regarded academy trust. The opportunity to make a meaningful impact on teaching, learning and digital safety. A dedicated consultant at Hays to support with compliance, payments and future opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
13/03/2026
Contractor
Your new company A high school in Salford has partnered with Hays to recruit an Interim IT Technician to support the school whilst they are trying to recruit permanently. They are part of a multi-academy trust known for its values - driven culture, commitment to education and investment in high-quality ICT to support staff and students. Your new role The role will be from 19th March - 1st May 2026 (Initially) (the school is closed over Easter 02/04-17/04) Monday-Thursday Friday 0730 -1300 As Interim IT Technician, you will play a crucial role in delivering efficient, secure and effective ICT services across the school. Your responsibilities will include: Providing 1st and 2nd line to staff and students Supporting and implementing ICT projects that modernise and improve technology across the school. Supporting teaching and learning in classrooms during lessons. Promoting safe and innovative ICT use for students and staff, including online safety and appropriate use of social media. Procuring, installing and managing educational and office software and hardware. Working with the Star Central ICT Team to maintain effective ICT services. Ensuring regular data back-ups and supporting recovery when needed. Conducting network housekeeping to maintain storage capacity. Ensuring network security and managing staff/student account access. What you'll need to succeed In order to succeed, you must have Experience of working in education before Experience in providing 1st and 2nd line on-site support to users Be proactive and have a good work ethic Excellent communication skills Have an understanding of ICT networks, including backup and recovery Have an enhanced DBS (or willing to obtain one) What you'll get in return Competitive weekly pay. A supportive and welcoming school environment. The chance to build experience within a well-regarded academy trust. The opportunity to make a meaningful impact on teaching, learning and digital safety. A dedicated consultant at Hays to support with compliance, payments and future opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
CRM Administrator Elland, HX5 (Fully Onsite) Up to £35,000 + Benefits Your new role As a CRM Administrator, you will work closely with our existing team of CRM/ERP Administrators to provide first-line support to users globally. Resolving day-to-day issues and maintaining data quality through regular audits and cleansing. You'll manage user access, assist with basic system configurations, and support the roll-out of new features. The role involves creating user documentation, delivering training, generating reports, and gathering feedback to drive continuous improvement. Strong communication skills are essential, as you'll act as a link between end users and technical teams, ensuring smooth operation and adoption of the CRM/ERP systems. Responsibilities Keep ERP and CRM users moving by picking up, prioritising and resolving a high volume of tickets, from simple "how do I ?" questions through to more complex admin and configuration tasks. Act as a trusted first line of support for colleagues across sales, operations, purchasing, finance and other teams, choosing the right way to communicate and keeping users updated on progress. Play a key role in importing and maintaining data, including exhibition leads and other prospect lists, so that sales teams have accurate information to work with. Help us embed and stabilise a new CRM environment, getting up to speed quickly and contributing feedback as we roll out new processes and tools. Spot recurring issues and opportunities to improve, documenting fixes and creating clear, user-friendly guides so the wider business can self-serve where appropriate. Stay organised when priorities change, making clear decisions about what needs to be done first and flagging anything that could pose a risk to the business. Work closely with a small, busy team where everyone rolls up their sleeves, shares knowledge and supports each other through peaks in demand. Experience needed Clear experience working with ERP and/or CRM systems in a support, admin or superuser capacity, with a real focus on CRM and user experience. Evidence that you've handled a high volume of tickets or tasks, kept on top of your workload and managed changing priorities. Strong communication skills, both written and verbal, with the confidence to support users at different levels of the business, including colleagues whose first language isn't English. Proven problem-solving skills: you're curious, ask good questions and enjoy working through issues to find the root cause rather than just a quick fix. Confident using Microsoft Office tools, particularly for tracking, reporting and creating simple documentation. Real attention to detail, especially when working with data, updating records in bulk or producing user guides and process notes. A resilient, agile mindset - you're comfortable in a fast-paced environment where plans can change and you're trusted to manage your own workload. Benefits A subsidised on-site gym, available for all colleagues. Flexible start and finish times to fit around you and your lifestyle. Enhanced Maternity, Paternity and NICU pay. 25 Days holiday plus bank holidays with the option to buy more. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
13/03/2026
Full time
CRM Administrator Elland, HX5 (Fully Onsite) Up to £35,000 + Benefits Your new role As a CRM Administrator, you will work closely with our existing team of CRM/ERP Administrators to provide first-line support to users globally. Resolving day-to-day issues and maintaining data quality through regular audits and cleansing. You'll manage user access, assist with basic system configurations, and support the roll-out of new features. The role involves creating user documentation, delivering training, generating reports, and gathering feedback to drive continuous improvement. Strong communication skills are essential, as you'll act as a link between end users and technical teams, ensuring smooth operation and adoption of the CRM/ERP systems. Responsibilities Keep ERP and CRM users moving by picking up, prioritising and resolving a high volume of tickets, from simple "how do I ?" questions through to more complex admin and configuration tasks. Act as a trusted first line of support for colleagues across sales, operations, purchasing, finance and other teams, choosing the right way to communicate and keeping users updated on progress. Play a key role in importing and maintaining data, including exhibition leads and other prospect lists, so that sales teams have accurate information to work with. Help us embed and stabilise a new CRM environment, getting up to speed quickly and contributing feedback as we roll out new processes and tools. Spot recurring issues and opportunities to improve, documenting fixes and creating clear, user-friendly guides so the wider business can self-serve where appropriate. Stay organised when priorities change, making clear decisions about what needs to be done first and flagging anything that could pose a risk to the business. Work closely with a small, busy team where everyone rolls up their sleeves, shares knowledge and supports each other through peaks in demand. Experience needed Clear experience working with ERP and/or CRM systems in a support, admin or superuser capacity, with a real focus on CRM and user experience. Evidence that you've handled a high volume of tickets or tasks, kept on top of your workload and managed changing priorities. Strong communication skills, both written and verbal, with the confidence to support users at different levels of the business, including colleagues whose first language isn't English. Proven problem-solving skills: you're curious, ask good questions and enjoy working through issues to find the root cause rather than just a quick fix. Confident using Microsoft Office tools, particularly for tracking, reporting and creating simple documentation. Real attention to detail, especially when working with data, updating records in bulk or producing user guides and process notes. A resilient, agile mindset - you're comfortable in a fast-paced environment where plans can change and you're trusted to manage your own workload. Benefits A subsidised on-site gym, available for all colleagues. Flexible start and finish times to fit around you and your lifestyle. Enhanced Maternity, Paternity and NICU pay. 25 Days holiday plus bank holidays with the option to buy more. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new company A multi-academy trust in Yorkshire has approached Hays with an exciting opportunity for an IT technician to provide support to a high school based in Sheffied. This is a permanent, Full time role offering variety, responsibility, and the opportunity to work across multiple educational settings. This role will be based onsite 5 days a week. Your new role As an IT Technician, you'll play a key role in ensuring the smooth running of ICT systems across multiple school sites. Reporting to the IT Network Manager and working within a supportive team, you will: Maintain and support the ICT network, hardware and software. Assist staff and students with day-to-day technical issues, ensuring efficient and customer-focused service. Contribute to ICT development projects, helping to optimise system performance and introduce new technologies. Manage and update inventories, helpdesk tickets, and documentation. Install, configure and maintain ICT equipment, following best practice and regulatory standards. Support training, integration of systems and ongoing digital development across the organisation. What you'll need to succeed To excel in this role, you will need: Experience supporting IT networks in a busy, multi-user environment. Strong working knowledge of Windows 11, Microsoft 365 and a range of hardware devices (PCs, laptops, tablets). Understanding of networking fundamentals such as DNS, DHCP, Active Directory and Group Policy. Experience using a helpdesk system and providing high-quality technical support. Excellent communication skills and the ability to work effectively as part of a team. A proactive, customer-focused approach with the ability to problem-solve and learn new skills. A commitment to safeguarding and supporting young people. What you'll get in return In return, you'll be part of a supportive and friendly team that values professional growth and collaboration. Benefits include: Opportunities for training, development and career progression within a growing organisation. A positive working environment that promotes innovation and teamwork. Competitive salary £26400- £28598 per annum and pension scheme. Free car parking Supportive and friendly staff and leadership team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
12/03/2026
Full time
Your new company A multi-academy trust in Yorkshire has approached Hays with an exciting opportunity for an IT technician to provide support to a high school based in Sheffied. This is a permanent, Full time role offering variety, responsibility, and the opportunity to work across multiple educational settings. This role will be based onsite 5 days a week. Your new role As an IT Technician, you'll play a key role in ensuring the smooth running of ICT systems across multiple school sites. Reporting to the IT Network Manager and working within a supportive team, you will: Maintain and support the ICT network, hardware and software. Assist staff and students with day-to-day technical issues, ensuring efficient and customer-focused service. Contribute to ICT development projects, helping to optimise system performance and introduce new technologies. Manage and update inventories, helpdesk tickets, and documentation. Install, configure and maintain ICT equipment, following best practice and regulatory standards. Support training, integration of systems and ongoing digital development across the organisation. What you'll need to succeed To excel in this role, you will need: Experience supporting IT networks in a busy, multi-user environment. Strong working knowledge of Windows 11, Microsoft 365 and a range of hardware devices (PCs, laptops, tablets). Understanding of networking fundamentals such as DNS, DHCP, Active Directory and Group Policy. Experience using a helpdesk system and providing high-quality technical support. Excellent communication skills and the ability to work effectively as part of a team. A proactive, customer-focused approach with the ability to problem-solve and learn new skills. A commitment to safeguarding and supporting young people. What you'll get in return In return, you'll be part of a supportive and friendly team that values professional growth and collaboration. Benefits include: Opportunities for training, development and career progression within a growing organisation. A positive working environment that promotes innovation and teamwork. Competitive salary £26400- £28598 per annum and pension scheme. Free car parking Supportive and friendly staff and leadership team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your New Role We are currently recruiting for a proactive 1st/2nd Line IT Support Engineer on a permanent basis for our customer based in Poole, supporting circa 350 internal users.This internal-facing role is essential to maintaining the smooth and efficient running of IT systems across both office and production environments. As the first point of contact for IT-related queries, you will take ownership of day-to-day technical issues, provide responsive end-user support and assist with the ongoing maintenance of the site's infrastructure. You will be supporting a broad range of users including office personnel, engineering teams and production floor staff, ensuring that systems remain fully operational and that disruptions to manufacturing processes are minimised. Within this role, you will be responsible for diagnosing and resolving technical issues across desktops, laptops, tablets and various hardware. You will support the setup and configuration of new devices, maintain Windows-based systems and monitor connectivity across the site's LAN and Wi-Fi networks. You will also administer Microsoft 365 services including Exchange, Teams, OneDrive, Intune and SharePoint, as well as managing user accounts and permissions through Active Directory and Group Policy.The role involves maintaining accurate documentation, supporting IT audits and backups, and ensuring adherence to internal IT security standards. By working collaboratively with engineering and production teams, you will help maintain system reliability and contribute to continuous improvement across the operation. What You'll Need to Succeed You will have previous experience in a 1st/2nd Line role with a solid understanding of Windows 10 and 11, Microsoft 365, Active Directory and experience with remote device management tools would be an advantage, as would experience with PowerShell or basic automation (but that isn't essential).To succeed in this role, you will be a self-motivated and well-organised individual who is comfortable working independently and using your own initiative. Strong communication skills, both verbal and written, are essential, along with a professional, approachable manner and the ability to manage a varied workload. Please note that this role will also involve moving hardware and equipment on site as needed. What You'll Get in Return Salary up to £36,000 depending on experience. Full benefits package TBC shortly. You will be joining a respected and innovative organisation that plays a key role in supporting global defence operations. The company offers a supportive working environment, opportunities for professional development and the chance to work within a technically interesting and highly collaborative setting. You will be part of a business that values its people and invests in the continuous improvement of its systems and processes. The business is also looking to grow rapidly over the next few years, so it's an exciting time to join their IT team. What You Need to Do Now If you are interested in this role and would like to discuss it in more detail, please apply now or contact Hays for a confidential conversation. We look forward to hearing from you. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
12/03/2026
Full time
Your New Role We are currently recruiting for a proactive 1st/2nd Line IT Support Engineer on a permanent basis for our customer based in Poole, supporting circa 350 internal users.This internal-facing role is essential to maintaining the smooth and efficient running of IT systems across both office and production environments. As the first point of contact for IT-related queries, you will take ownership of day-to-day technical issues, provide responsive end-user support and assist with the ongoing maintenance of the site's infrastructure. You will be supporting a broad range of users including office personnel, engineering teams and production floor staff, ensuring that systems remain fully operational and that disruptions to manufacturing processes are minimised. Within this role, you will be responsible for diagnosing and resolving technical issues across desktops, laptops, tablets and various hardware. You will support the setup and configuration of new devices, maintain Windows-based systems and monitor connectivity across the site's LAN and Wi-Fi networks. You will also administer Microsoft 365 services including Exchange, Teams, OneDrive, Intune and SharePoint, as well as managing user accounts and permissions through Active Directory and Group Policy.The role involves maintaining accurate documentation, supporting IT audits and backups, and ensuring adherence to internal IT security standards. By working collaboratively with engineering and production teams, you will help maintain system reliability and contribute to continuous improvement across the operation. What You'll Need to Succeed You will have previous experience in a 1st/2nd Line role with a solid understanding of Windows 10 and 11, Microsoft 365, Active Directory and experience with remote device management tools would be an advantage, as would experience with PowerShell or basic automation (but that isn't essential).To succeed in this role, you will be a self-motivated and well-organised individual who is comfortable working independently and using your own initiative. Strong communication skills, both verbal and written, are essential, along with a professional, approachable manner and the ability to manage a varied workload. Please note that this role will also involve moving hardware and equipment on site as needed. What You'll Get in Return Salary up to £36,000 depending on experience. Full benefits package TBC shortly. You will be joining a respected and innovative organisation that plays a key role in supporting global defence operations. The company offers a supportive working environment, opportunities for professional development and the chance to work within a technically interesting and highly collaborative setting. You will be part of a business that values its people and invests in the continuous improvement of its systems and processes. The business is also looking to grow rapidly over the next few years, so it's an exciting time to join their IT team. What You Need to Do Now If you are interested in this role and would like to discuss it in more detail, please apply now or contact Hays for a confidential conversation. We look forward to hearing from you. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Hays are now looking for an Integration Engineer - Intersystems for one of our local clients: £550 p/d Inside IR35 2 days a week in Wiltshire, the rest is WFH Must currently hold SC Clearance We are looking for an Integration Engineer with strong, hands-on experience across InterSystems technologies such as HealthShare, Ensemble, IRIS or Caché. The role involves building and maintaining integration workflows that link internal and external platforms, support reliable data movement, and improve business efficiency. You'll work closely with technical and non-technical teams to design solutions, troubleshoot issues, and deliver robust integration services. Skills & Experience Required Must have Practical, demonstrable background working with InterSystems products , including: - IRIS - HealthShare - Ensemble - Caché/ObjectScript-based development Solid understanding of common integration patterns, interoperability concepts, and best-practice approaches. Strong technical capability with: - ObjectScript - SQL - REST and SOAP services - Data-exchange formats and messaging standards (HL7, FHIR, XML, JSON) - Experience working with interface engines or interoperability platforms. - Confident in diagnosing complex issues and delivering effective solutions. - Comfortable analysing requirements and translating them into technical integration designs. If you have SC Clearance and you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send a copy of your CV to Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
12/03/2026
Contractor
Hays are now looking for an Integration Engineer - Intersystems for one of our local clients: £550 p/d Inside IR35 2 days a week in Wiltshire, the rest is WFH Must currently hold SC Clearance We are looking for an Integration Engineer with strong, hands-on experience across InterSystems technologies such as HealthShare, Ensemble, IRIS or Caché. The role involves building and maintaining integration workflows that link internal and external platforms, support reliable data movement, and improve business efficiency. You'll work closely with technical and non-technical teams to design solutions, troubleshoot issues, and deliver robust integration services. Skills & Experience Required Must have Practical, demonstrable background working with InterSystems products , including: - IRIS - HealthShare - Ensemble - Caché/ObjectScript-based development Solid understanding of common integration patterns, interoperability concepts, and best-practice approaches. Strong technical capability with: - ObjectScript - SQL - REST and SOAP services - Data-exchange formats and messaging standards (HL7, FHIR, XML, JSON) - Experience working with interface engines or interoperability platforms. - Confident in diagnosing complex issues and delivering effective solutions. - Comfortable analysing requirements and translating them into technical integration designs. If you have SC Clearance and you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send a copy of your CV to Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Are you experienced in systems migration and project management, passionate about delivering impactful digital change? We're seeking a proactive and collaborative professional to lead a major migration of a core care recording and scheduling system.This is a fantastic opportunity to shape and deliver a high profile transformation project that will improve operational efficiency and support innovation across a growing organisation. In this role, you will manage the full project life cycle for a critical ICT system implementation, ensuring smooth transition, strong stakeholder engagement, and measurable business benefits. You will have the responsibility to: Lead the migration of a core care recording and scheduling system. Manage project documentation, milestones, risks, and reporting. Work closely with internal teams, suppliers, and stakeholders. Identify opportunities to improve processes using ICT and automation. Support data protection compliance, including GDPR and DPIAs. Communicate technical concepts to both technical and non-technical audiences. Contribute to wider digital innovation, including assistive technology initiatives. If you possess a combination of some of the following skills, then LETS TALK! Previous experience in systems and data migration. Experience in ICT management or IT project management. Ability to deliver successful ICT projects. Experience with supplier management and procurement. Strong understanding of business processes (eg, HR, finance, or care services). Knowledge of data protection, governance, and information security. Ability to work both autonomously and within high-performing teams. Excellent communication, negotiation, and stakeholder engagement skills. In return, you will have the opportunity to work in a hybrid environment working (up to 2 days per week from home). Core hours between 8am-6pm with flexibility. Occasional evening or weekend work may be required (eg, training delivery). Ability to travel between sites occasionally (driving licence desirable). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
12/03/2026
Full time
Are you experienced in systems migration and project management, passionate about delivering impactful digital change? We're seeking a proactive and collaborative professional to lead a major migration of a core care recording and scheduling system.This is a fantastic opportunity to shape and deliver a high profile transformation project that will improve operational efficiency and support innovation across a growing organisation. In this role, you will manage the full project life cycle for a critical ICT system implementation, ensuring smooth transition, strong stakeholder engagement, and measurable business benefits. You will have the responsibility to: Lead the migration of a core care recording and scheduling system. Manage project documentation, milestones, risks, and reporting. Work closely with internal teams, suppliers, and stakeholders. Identify opportunities to improve processes using ICT and automation. Support data protection compliance, including GDPR and DPIAs. Communicate technical concepts to both technical and non-technical audiences. Contribute to wider digital innovation, including assistive technology initiatives. If you possess a combination of some of the following skills, then LETS TALK! Previous experience in systems and data migration. Experience in ICT management or IT project management. Ability to deliver successful ICT projects. Experience with supplier management and procurement. Strong understanding of business processes (eg, HR, finance, or care services). Knowledge of data protection, governance, and information security. Ability to work both autonomously and within high-performing teams. Excellent communication, negotiation, and stakeholder engagement skills. In return, you will have the opportunity to work in a hybrid environment working (up to 2 days per week from home). Core hours between 8am-6pm with flexibility. Occasional evening or weekend work may be required (eg, training delivery). Ability to travel between sites occasionally (driving licence desirable). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week? We're looking for a Lead Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end-user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Customer-centric mindset with great communication skills (in-person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
12/03/2026
Full time
Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week? We're looking for a Lead Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end-user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Customer-centric mindset with great communication skills (in-person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Network Solution Design Specialist - ARUBA Contact Lorenz Pasch at Hays if you have the required Aruba and Design experience ASAP. London, Bristol or Birmingham (Hybrid - 3 days on-site) Competitive Salary + 10% Bonus + Strong Pension Overview We are looking for an experienced Network Design Engineer who is happy to function at the sharp end of post-sales delivery. You'll take high-level designs and turn them into clean, technically robust low-level solutions that work in the real world. The Environment The stack is Aruba-led, with exposure to Cisco environments. Strong Aruba experience is essential. Campus LAN/WLAN SD-WAN NAC/Identity Multivendor network refresh programmes What You'll Be Doing Converting HLD into detailed Low Level Designs (LLD) Owning technical direction through implementation Acting as technical authority during deployment Managing risk and mitigation across projects Working alongside pre-sales, PM and support teams Engaging directly with enterprise stakeholders Technical Stack (Core Focus) Aruba AOS-CX/AOS-S switching Aruba WLAN Aruba Central Aruba ClearPass Aruba SD-WAN Cisco LAN/WAN, Wireless, ISE, SDA (advantageous) Aruba Associate level certification (or equivalent real-world depth) expected. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
12/03/2026
Full time
Network Solution Design Specialist - ARUBA Contact Lorenz Pasch at Hays if you have the required Aruba and Design experience ASAP. London, Bristol or Birmingham (Hybrid - 3 days on-site) Competitive Salary + 10% Bonus + Strong Pension Overview We are looking for an experienced Network Design Engineer who is happy to function at the sharp end of post-sales delivery. You'll take high-level designs and turn them into clean, technically robust low-level solutions that work in the real world. The Environment The stack is Aruba-led, with exposure to Cisco environments. Strong Aruba experience is essential. Campus LAN/WLAN SD-WAN NAC/Identity Multivendor network refresh programmes What You'll Be Doing Converting HLD into detailed Low Level Designs (LLD) Owning technical direction through implementation Acting as technical authority during deployment Managing risk and mitigation across projects Working alongside pre-sales, PM and support teams Engaging directly with enterprise stakeholders Technical Stack (Core Focus) Aruba AOS-CX/AOS-S switching Aruba WLAN Aruba Central Aruba ClearPass Aruba SD-WAN Cisco LAN/WAN, Wireless, ISE, SDA (advantageous) Aruba Associate level certification (or equivalent real-world depth) expected. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new company An opportunity has arisen to join a leading property company who pride themselves on building, owning and managing some of the UK's best and most sustainable real estate. Their portfolio is high quality commercial properties across the UK, specifically within London urban areas. They look to create properties to deliver positive outcomes for all of their stakeholders on a long-term, sustainable basis. Your new role A Technology Business Partner is required to join the organisation to work alongside key business stakeholders to identify and deliver key strategic initiatives focusing on the use of technology. The Technology Business Partner will act as a vital bridge between the technology function and the wider business to ensure that technology solutions are aligned with organisational objects and stakeholder needs. The Technology Business Partner will be required to build strong relationships across teams, translating business requirements into technology deliverable and championing process improvements that drive efficiency and innovation. The role will involve collaborating with software development and service teams, facilitating user acceptance testing, and supporting the delivery of training and documentation for end users. Key responsibilities will involve building relationships with the wider business to bridge the gap with technology. Develop requirement documentation which will translate business needs into requirements to be understood by the solution development team. The Technology Business Partner will also deliver training and construct training documentation for end users of systems. What you'll need to succeed Strong experience gained in a Technology/IT Business Partner role previously Knowledge of system testing and software quality assurance best practices and methodologies Proficient with software applications, including MS Word, Excel, PowerPoint and Jira is nice to have Strong stakeholder engagement skills and experience of working with multiple stakeholders across a variety of business areas & technology Ability to analyse plans, status and develop and deliver presentations. What you'll get in return Basic salary of £60K 15% non-contributory pension Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
11/03/2026
Full time
Your new company An opportunity has arisen to join a leading property company who pride themselves on building, owning and managing some of the UK's best and most sustainable real estate. Their portfolio is high quality commercial properties across the UK, specifically within London urban areas. They look to create properties to deliver positive outcomes for all of their stakeholders on a long-term, sustainable basis. Your new role A Technology Business Partner is required to join the organisation to work alongside key business stakeholders to identify and deliver key strategic initiatives focusing on the use of technology. The Technology Business Partner will act as a vital bridge between the technology function and the wider business to ensure that technology solutions are aligned with organisational objects and stakeholder needs. The Technology Business Partner will be required to build strong relationships across teams, translating business requirements into technology deliverable and championing process improvements that drive efficiency and innovation. The role will involve collaborating with software development and service teams, facilitating user acceptance testing, and supporting the delivery of training and documentation for end users. Key responsibilities will involve building relationships with the wider business to bridge the gap with technology. Develop requirement documentation which will translate business needs into requirements to be understood by the solution development team. The Technology Business Partner will also deliver training and construct training documentation for end users of systems. What you'll need to succeed Strong experience gained in a Technology/IT Business Partner role previously Knowledge of system testing and software quality assurance best practices and methodologies Proficient with software applications, including MS Word, Excel, PowerPoint and Jira is nice to have Strong stakeholder engagement skills and experience of working with multiple stakeholders across a variety of business areas & technology Ability to analyse plans, status and develop and deliver presentations. What you'll get in return Basic salary of £60K 15% non-contributory pension Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Hays Specialist Recruitment
Cardiff, South Glamorgan
JOB DETAILS - £400 PER DAY - OUTSIDE IR35 - 1-2 PER WEEK IN CARDIFF OFFICE - 3-MONTH CONTRACT WITH POTENTIAL FOR EXTENSION - EDUCATIONAL ORGANISATION BASED IN WALES SKILLS - Strong understanding of Moodle Mobile App. - Extensive Back End development skills. - Knowledge of AI-powered Chatbot development. RESPONSIBILITIES - Improve Mobile App Improvements and Moodle Integration. - Taking a prominent role is Moodle Dashboard development. - Embedding AI Chatbot in Moodle. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
11/03/2026
Contractor
JOB DETAILS - £400 PER DAY - OUTSIDE IR35 - 1-2 PER WEEK IN CARDIFF OFFICE - 3-MONTH CONTRACT WITH POTENTIAL FOR EXTENSION - EDUCATIONAL ORGANISATION BASED IN WALES SKILLS - Strong understanding of Moodle Mobile App. - Extensive Back End development skills. - Knowledge of AI-powered Chatbot development. RESPONSIBILITIES - Improve Mobile App Improvements and Moodle Integration. - Taking a prominent role is Moodle Dashboard development. - Embedding AI Chatbot in Moodle. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Hays Specialist Recruitment
Ballymena, County Antrim
A leading Northern Ireland organisation is seeking an experienced Digital Workplace Lead to design, build, and deliver a modern, AI-enabled digital workplace platform. This role will shape the organisation's collaboration strategy, creating a scalable Intranet and digital front door using Microsoft 365, SharePoint Online, Microsoft Teams, Microsoft Viva, and the Power Platform. You will lead the architecture, development, governance, and rollout of a Group-wide digital workplace, supporting employees across multiple companies, domains, and Microsoft 365 environments. Key Responsibilities Lead the digital workplace strategy to enhance collaboration, communication, and knowledge sharing. Design and implement a modern Intranet using SharePoint Online and Microsoft 365 services. Develop information architecture, navigation, site hierarchy, and governance frameworks. Configure and optimise SharePoint hub sites, communication sites, and global navigation. Drive adoption of Teams, SharePoint, Viva, and digital workplace tools across the organisation. Identify opportunities for AI, automation, and process improvement. Work with HR, IT, and business teams to deliver a seamless employee experience. Develop custom solutions using SPFx, Graph API, and modern M365 technologies (where required). Skills & Experience Proven experience delivering enterprise Intranet or digital workplace platforms. Expertise in SharePoint Online architecture, Microsoft 365 collaboration tools, and Teams. Experience establishing governance, life cycle management, and digital workplace standards. Strong understanding of information architecture and user experience design. Experience working across multi-tenant M365 environments is highly desirable. Ability to lead large-scale technology change impacting diverse user groups. Desirable Experience with Microsoft Viva and AI-enabled workplace tools. Microsoft 365 certifications (Enterprise Administrator, Collaboration Engineer, or similar). Experience with SPFx, Power Platform, and custom SharePoint solutions. Additional Information Full-time, based in Ballymena, Northern Ireland. Occasional overseas travel required. Flexibility to work outside standard hours during critical activity. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
11/03/2026
Full time
A leading Northern Ireland organisation is seeking an experienced Digital Workplace Lead to design, build, and deliver a modern, AI-enabled digital workplace platform. This role will shape the organisation's collaboration strategy, creating a scalable Intranet and digital front door using Microsoft 365, SharePoint Online, Microsoft Teams, Microsoft Viva, and the Power Platform. You will lead the architecture, development, governance, and rollout of a Group-wide digital workplace, supporting employees across multiple companies, domains, and Microsoft 365 environments. Key Responsibilities Lead the digital workplace strategy to enhance collaboration, communication, and knowledge sharing. Design and implement a modern Intranet using SharePoint Online and Microsoft 365 services. Develop information architecture, navigation, site hierarchy, and governance frameworks. Configure and optimise SharePoint hub sites, communication sites, and global navigation. Drive adoption of Teams, SharePoint, Viva, and digital workplace tools across the organisation. Identify opportunities for AI, automation, and process improvement. Work with HR, IT, and business teams to deliver a seamless employee experience. Develop custom solutions using SPFx, Graph API, and modern M365 technologies (where required). Skills & Experience Proven experience delivering enterprise Intranet or digital workplace platforms. Expertise in SharePoint Online architecture, Microsoft 365 collaboration tools, and Teams. Experience establishing governance, life cycle management, and digital workplace standards. Strong understanding of information architecture and user experience design. Experience working across multi-tenant M365 environments is highly desirable. Ability to lead large-scale technology change impacting diverse user groups. Desirable Experience with Microsoft Viva and AI-enabled workplace tools. Microsoft 365 certifications (Enterprise Administrator, Collaboration Engineer, or similar). Experience with SPFx, Power Platform, and custom SharePoint solutions. Additional Information Full-time, based in Ballymena, Northern Ireland. Occasional overseas travel required. Flexibility to work outside standard hours during critical activity. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new company An exciting opportunity has arisen for an experienced Senior Product Manager to join a large, complex public sector organisation. In this influential role, you will shape and deliver product roadmaps that directly support the organisations strategic objectives. Your new role You will lead your own product portfolio while coaching and developing a small team of Product Owners, guiding their performance, capability, and professional growth. Working closely with the Head of Product, you will also support the development of consistent product management standards and ways of working across the organisation. A core part of this role involves championing user experience, leading cross-functional discovery and design activity, and ensuring that products deliver measurable value quickly and iteratively. You will build strong relationships with stakeholders at all levels and play a key role in growing the organisations product management community of practice. What you'll need to succeed Significant experience across the full agile product development life cycle. A proven ability to set and deliver strategic product vision across multiple product lines. Line management experience and a track record of coaching other product professionals. Experience working with cross-functional digital/IT teams in a product-led environment. Evidence of delivering value iteratively within a continuous improvement culture. Excellent stakeholder engagement skills and the confidence to influence and challenge to protect product value. Knowledge of product management methodologies, and experience facilitating workshops and training. What you'll get in return The organisation offers an excellent benefits package, including: Salary from £48,822-£65,509 Dependent on experience 41 days annual leave (including bank holidays and closure days) with the option to purchase more Generous pension scheme Hybrid and flexible working options Wide range of retail and travel discounts Comprehensive wellbeing and development support, Extensive family-friendly policies You will also join a diverse, inclusive, and supportive organisation committed to staff development and recognition. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
10/03/2026
Full time
Your new company An exciting opportunity has arisen for an experienced Senior Product Manager to join a large, complex public sector organisation. In this influential role, you will shape and deliver product roadmaps that directly support the organisations strategic objectives. Your new role You will lead your own product portfolio while coaching and developing a small team of Product Owners, guiding their performance, capability, and professional growth. Working closely with the Head of Product, you will also support the development of consistent product management standards and ways of working across the organisation. A core part of this role involves championing user experience, leading cross-functional discovery and design activity, and ensuring that products deliver measurable value quickly and iteratively. You will build strong relationships with stakeholders at all levels and play a key role in growing the organisations product management community of practice. What you'll need to succeed Significant experience across the full agile product development life cycle. A proven ability to set and deliver strategic product vision across multiple product lines. Line management experience and a track record of coaching other product professionals. Experience working with cross-functional digital/IT teams in a product-led environment. Evidence of delivering value iteratively within a continuous improvement culture. Excellent stakeholder engagement skills and the confidence to influence and challenge to protect product value. Knowledge of product management methodologies, and experience facilitating workshops and training. What you'll get in return The organisation offers an excellent benefits package, including: Salary from £48,822-£65,509 Dependent on experience 41 days annual leave (including bank holidays and closure days) with the option to purchase more Generous pension scheme Hybrid and flexible working options Wide range of retail and travel discounts Comprehensive wellbeing and development support, Extensive family-friendly policies You will also join a diverse, inclusive, and supportive organisation committed to staff development and recognition. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new company This organisation is a global deep-tech innovation, product development, and technology consulting company. They specialise in creating new-to-the-world technologies, products, and services for clients across multiple industries. Your new role Your role as the Microsoft 365 Administrator will be to manage and optimise the Microsoft 365 environment, including Exchange Online, Teams, SharePoint Online, Office applications, OneDrive and Viva Engage. You will ensure these platforms are secure, resilient and aligned to the evolving needs of the business. You will stay up to date on developments across the Microsoft 365 platform, proactively identifying opportunities to enhance user experience, strengthen security and streamline processes. You will ensure improvements are Embedded effectively across the business by effectively communicating these to your team and colleagues. Responsibilities Be responsible and provide support for our Exchange Online environment, including mailboxes, groups, resources, email encryption, signatures, mail flow and support of email clients including Outlook, Outlook on the Web and mobile access. Be responsible and provide support for SharePoint, oversee site life cycle, storage allocation, and sharing controls. Be responsible and provide support for Teams, Outlook and other Office Applications. Provide support for compliance audits and reporting. Work with the IT security team to ensure all systems remain up to date and secure, actively supporting conditional access policies, identity and access management controls, and broader security frameworks, while assisting in the administration and optimisation of email security technologies. Keep up to date with the Microsoft 365 roadmap, identify upcoming changes and new features, communicate and implement appropriate changes across the business. Create and maintain technical documentation. What you'll need to succeed Hands-on experience of managing and supporting Microsoft 365 services. Proven ability to administrate Microsoft 365 using PowerShell and Graph. Technical knowledge of Microsoft 365, email security, Active Directory and Entra ID. Proven ability to troubleshoot complex issues and investigate solutions. Willingness to support all areas of the IT services user base as required. Excellent communication, documentation and interpersonal skills and the ability to work well within a small team. It would also be useful if you had knowledge of the following, however, we would still encourage you to apply without: Teams Telephony Copilot Power BI Purview Avepoint Cloud Governance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
10/03/2026
Full time
Your new company This organisation is a global deep-tech innovation, product development, and technology consulting company. They specialise in creating new-to-the-world technologies, products, and services for clients across multiple industries. Your new role Your role as the Microsoft 365 Administrator will be to manage and optimise the Microsoft 365 environment, including Exchange Online, Teams, SharePoint Online, Office applications, OneDrive and Viva Engage. You will ensure these platforms are secure, resilient and aligned to the evolving needs of the business. You will stay up to date on developments across the Microsoft 365 platform, proactively identifying opportunities to enhance user experience, strengthen security and streamline processes. You will ensure improvements are Embedded effectively across the business by effectively communicating these to your team and colleagues. Responsibilities Be responsible and provide support for our Exchange Online environment, including mailboxes, groups, resources, email encryption, signatures, mail flow and support of email clients including Outlook, Outlook on the Web and mobile access. Be responsible and provide support for SharePoint, oversee site life cycle, storage allocation, and sharing controls. Be responsible and provide support for Teams, Outlook and other Office Applications. Provide support for compliance audits and reporting. Work with the IT security team to ensure all systems remain up to date and secure, actively supporting conditional access policies, identity and access management controls, and broader security frameworks, while assisting in the administration and optimisation of email security technologies. Keep up to date with the Microsoft 365 roadmap, identify upcoming changes and new features, communicate and implement appropriate changes across the business. Create and maintain technical documentation. What you'll need to succeed Hands-on experience of managing and supporting Microsoft 365 services. Proven ability to administrate Microsoft 365 using PowerShell and Graph. Technical knowledge of Microsoft 365, email security, Active Directory and Entra ID. Proven ability to troubleshoot complex issues and investigate solutions. Willingness to support all areas of the IT services user base as required. Excellent communication, documentation and interpersonal skills and the ability to work well within a small team. It would also be useful if you had knowledge of the following, however, we would still encourage you to apply without: Teams Telephony Copilot Power BI Purview Avepoint Cloud Governance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Prestigious opportunity for a Network Solutions Design Engineer (Aruba) with a global leader in the provision of cutting-edge connectivity and digital solutions, delivering world-class broadband, mobile and network services. Our customer solutions design team lead the way in implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft using technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs. We are inviting you to join our success story based in Manchester, Sheffield, Leeds or Newcastle in a hybrid role 3 days a week in the office and 2 days remotely. Taking High Level Designs into Low-Level detail at the Post-Sale stage, implementing the solution followed by thorough testing before handing over to the relevant support or managed service teams. You will be responsible for: - Capturing detailed customer technical requirements and translating them into technical solutions design Management and delivery of the technical direction of the solutions design Managing the review and validation processes for both new and in-life products and services Managing customer solutions design engagement, statement of work creation and 3rd party deliverables Facilitating strong customer relationships at a senior level Customer migration planning and implementation Resolving complex solution and service issues, leading root cause analysis and escalation Identification of potential risks, implementing controls and mitigations Ensuring delivery of thought leadership in complex bids and agreeing a strategic approach If you possess a combination of the following skills, then LET'S TALK! Experience in low level and high level design of complex network solutions Proven experience in network design, ideally with enterprise or public sector clients. Strong stakeholder management and leadership skills HPE Aruba certified to Associate level (changed to Associate level) with a solid working knowledge of the following would be highly advantageous: Aruba AOS-S Switches Aruba AOS-8 WLAN Aruba AOS-CX Switches Aruba AOS-10 WLAN Aruba Central Aruba ClearPass Aruba SD-WAN Knowledge of Cisco networking technologies advantageous: Traditional Cisco WAN Traditional Cisco LAN Cisco Wireless Cisco SDA Catalyst Centre Cisco ISE In return, you will be rewarded with ongoing training and career development, 10% on target bonus, an enviable pension scheme, 25 days holiday plus bank holidays, discounted broadband, mobile and TV packages and much more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
09/03/2026
Full time
Prestigious opportunity for a Network Solutions Design Engineer (Aruba) with a global leader in the provision of cutting-edge connectivity and digital solutions, delivering world-class broadband, mobile and network services. Our customer solutions design team lead the way in implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft using technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs. We are inviting you to join our success story based in Manchester, Sheffield, Leeds or Newcastle in a hybrid role 3 days a week in the office and 2 days remotely. Taking High Level Designs into Low-Level detail at the Post-Sale stage, implementing the solution followed by thorough testing before handing over to the relevant support or managed service teams. You will be responsible for: - Capturing detailed customer technical requirements and translating them into technical solutions design Management and delivery of the technical direction of the solutions design Managing the review and validation processes for both new and in-life products and services Managing customer solutions design engagement, statement of work creation and 3rd party deliverables Facilitating strong customer relationships at a senior level Customer migration planning and implementation Resolving complex solution and service issues, leading root cause analysis and escalation Identification of potential risks, implementing controls and mitigations Ensuring delivery of thought leadership in complex bids and agreeing a strategic approach If you possess a combination of the following skills, then LET'S TALK! Experience in low level and high level design of complex network solutions Proven experience in network design, ideally with enterprise or public sector clients. Strong stakeholder management and leadership skills HPE Aruba certified to Associate level (changed to Associate level) with a solid working knowledge of the following would be highly advantageous: Aruba AOS-S Switches Aruba AOS-8 WLAN Aruba AOS-CX Switches Aruba AOS-10 WLAN Aruba Central Aruba ClearPass Aruba SD-WAN Knowledge of Cisco networking technologies advantageous: Traditional Cisco WAN Traditional Cisco LAN Cisco Wireless Cisco SDA Catalyst Centre Cisco ISE In return, you will be rewarded with ongoing training and career development, 10% on target bonus, an enviable pension scheme, 25 days holiday plus bank holidays, discounted broadband, mobile and TV packages and much more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Data Engineer - Azure/GCP, Data Lake, Snowflake Up to £700 per day (Inside IR35) London/Hybrid (1-2 days per week hybrid working ) 6 months I am currently working with an instantly recognisable, high profile client who urgently require a Data Engineer with expertise in Azure/GCP and Data Lakes to join a major transformation programme, whilst expanding Data sources and identifying more Data sources to help produce more metrics to drive Data capability across the entire organisation, helping bridge the gap between Data Engineering and Security. Key Requirements: Proven experience as a Data Engineer in a large, complex, regulated organisation Expertise with Cloud Platforms (Azure and GCP preferred) Previous experience of working with Data Lakes Demonstrable experience of ingesting, extracting and analysing Data from diverse sources Ability to create a centralised and standardised view from using Data from across multiple Business/Market Units across the entire organisation Understanding of future hosting model(s) Capability to give Market Units some guidance whilst understanding Data capability, working with vendors/3rd parties and working out what more can be done Strong communication skills and ability to work autonomously and drive innovation Nice to have: Familiarity with Data Architecture Exposure to Cyber Security tooling or working closely with InfoSec/Risk teams Understanding of Data Management frameworks (DCAM, DMBOK) Working knowledge of GraphQL/Data Bricks/Snowflake/Oracle Data Lake/Synapse in Azure/Big Query in GCP Previous experience of working with Medical/Healthcare Data Immediate availability If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
08/10/2025
Contractor
Data Engineer - Azure/GCP, Data Lake, Snowflake Up to £700 per day (Inside IR35) London/Hybrid (1-2 days per week hybrid working ) 6 months I am currently working with an instantly recognisable, high profile client who urgently require a Data Engineer with expertise in Azure/GCP and Data Lakes to join a major transformation programme, whilst expanding Data sources and identifying more Data sources to help produce more metrics to drive Data capability across the entire organisation, helping bridge the gap between Data Engineering and Security. Key Requirements: Proven experience as a Data Engineer in a large, complex, regulated organisation Expertise with Cloud Platforms (Azure and GCP preferred) Previous experience of working with Data Lakes Demonstrable experience of ingesting, extracting and analysing Data from diverse sources Ability to create a centralised and standardised view from using Data from across multiple Business/Market Units across the entire organisation Understanding of future hosting model(s) Capability to give Market Units some guidance whilst understanding Data capability, working with vendors/3rd parties and working out what more can be done Strong communication skills and ability to work autonomously and drive innovation Nice to have: Familiarity with Data Architecture Exposure to Cyber Security tooling or working closely with InfoSec/Risk teams Understanding of Data Management frameworks (DCAM, DMBOK) Working knowledge of GraphQL/Data Bricks/Snowflake/Oracle Data Lake/Synapse in Azure/Big Query in GCP Previous experience of working with Medical/Healthcare Data Immediate availability If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new company A UK-based financial services organisation with a growing regulatory footprint and strong ties to its European parent company. Since securing a UK banking licence a few years ago, the business has expanded its operations and now requires enhanced oversight of ICT risk to meet both UK and ECB regulatory expectations. Your new role As the IT Risk Manager, you'll operate in the second line of defence, providing independent oversight of IT risk across systems, processes, suppliers, and regulatory frameworks. You'll scope out the current risk landscape, identify control gaps, and deliver evidence-based recommendations. This role is highly autonomous and will involve working closely with first-line teams, influencing board-level reporting, and aligning with both PRA/FCA and ECB standards. What you'll need to succeed Strong experience in second-line IT risk or operational risk roles In-depth knowledge of PRA, FCA, and ECB regulatory frameworks Ability to challenge and influence stakeholders across all levels Experience with cyber risk, AI policy, and third-party risk oversight A proactive, evidence-based approach and excellent communication skills What you'll get in return A high-impact contract role with strategic influence Hybrid working with flexibility The opportunity to shape ICT risk governance in a regulated banking environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
07/10/2025
Contractor
Your new company A UK-based financial services organisation with a growing regulatory footprint and strong ties to its European parent company. Since securing a UK banking licence a few years ago, the business has expanded its operations and now requires enhanced oversight of ICT risk to meet both UK and ECB regulatory expectations. Your new role As the IT Risk Manager, you'll operate in the second line of defence, providing independent oversight of IT risk across systems, processes, suppliers, and regulatory frameworks. You'll scope out the current risk landscape, identify control gaps, and deliver evidence-based recommendations. This role is highly autonomous and will involve working closely with first-line teams, influencing board-level reporting, and aligning with both PRA/FCA and ECB standards. What you'll need to succeed Strong experience in second-line IT risk or operational risk roles In-depth knowledge of PRA, FCA, and ECB regulatory frameworks Ability to challenge and influence stakeholders across all levels Experience with cyber risk, AI policy, and third-party risk oversight A proactive, evidence-based approach and excellent communication skills What you'll get in return A high-impact contract role with strategic influence Hybrid working with flexibility The opportunity to shape ICT risk governance in a regulated banking environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your New Company Join a recognised organisation known for its strong culture and exceptional employee experience. You'll be stepping into an environment that blends the stability of an established business with the dynamic, people-first energy of a startup within the newly formed product team. This is a pivotal, ground-floor opportunity as the first hire in a brand-new product function, reporting directly to the Design Lead. Your New Role Facilitate user-story mapping and backlog planning with product and development teams. Write and refine user stories and acceptance criteria to drive high-quality sprint outcomes. Liaise with stakeholders to ensure clear prioritisation, goal alignment, and successful delivery against product goals. Embed agile best practices across the full sprint cycle (planning, refinement, retrospectives, and delivery). Support and mentor Junior Analysts, contributing to the team's overall growth and process evolution. What You'll Need to Succeed Demonstrated success as a Product Owner or Senior Business Analyst in agile environments. Highly skilled in story mapping, defining epics, and effectively breaking down complex work into actionable stories. Strong communication and organisational skills, with the ability to absorb and organise a large feature set. Your enthusiasm, positive energy, and cultural fit are just as important as your technical capability. What You'll Get in Return Be the first hire, giving you maximum scope to influence ways of working, processes, and team culture from the very beginning. Work directly alongside a newly promoted Design Lead with a clear, inspiring vision for the future. Join a business celebrated for its commitment to a strong culture and employee-first experience. What You Need To Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now for a confidential chat. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
06/10/2025
Full time
Your New Company Join a recognised organisation known for its strong culture and exceptional employee experience. You'll be stepping into an environment that blends the stability of an established business with the dynamic, people-first energy of a startup within the newly formed product team. This is a pivotal, ground-floor opportunity as the first hire in a brand-new product function, reporting directly to the Design Lead. Your New Role Facilitate user-story mapping and backlog planning with product and development teams. Write and refine user stories and acceptance criteria to drive high-quality sprint outcomes. Liaise with stakeholders to ensure clear prioritisation, goal alignment, and successful delivery against product goals. Embed agile best practices across the full sprint cycle (planning, refinement, retrospectives, and delivery). Support and mentor Junior Analysts, contributing to the team's overall growth and process evolution. What You'll Need to Succeed Demonstrated success as a Product Owner or Senior Business Analyst in agile environments. Highly skilled in story mapping, defining epics, and effectively breaking down complex work into actionable stories. Strong communication and organisational skills, with the ability to absorb and organise a large feature set. Your enthusiasm, positive energy, and cultural fit are just as important as your technical capability. What You'll Get in Return Be the first hire, giving you maximum scope to influence ways of working, processes, and team culture from the very beginning. Work directly alongside a newly promoted Design Lead with a clear, inspiring vision for the future. Join a business celebrated for its commitment to a strong culture and employee-first experience. What You Need To Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now for a confidential chat. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.