DGH Recruitment Ltd.

Senior IT Problem & Major Incident Manager A fantastic opportunity has arisen for a Senior IT Problem & Major Incident Manager to join our Glasgow based law firm on a permanent basis. Senior IT Problem & Major Incident Manager Responsibilities and Duties: *Have a sound understanding of the ITIL framework and practical experience in operating ITIL-aligned problem management processes. *Significant experience in managing major incidents, including stakeholder communication, incident analysis and resolution, and working in stressful situations. *Mentor Major Incident Managers. *Conduct Major Incident Reviews. *Champion for the problem management practice. *Prevent recurrence of problems through effective problem management. *Facilitate root cause analysis and methodologies. *Ensure effective problem resolution through collaboration. *Ensure accurate problem records and known errors. *Organise and chair meetings related to the practice. *Provide problem training and guidance to resolution teams. *Provide reports and metrics on problem activities. *Audit problem activities. *Continuously improve problem processes by identifying, proposing, and implementing improvements. Background Senior IT Problem & Major Incident Manager Knowledge, Sills and Experience: *Experience in the Problem Management practice, 5+ years preferred. *Experience in Major Incident Management and Critical Situation Management, 7+ years preferred. *Certified in ITIL 4 Foundation (required). *Certified in ITIL 4 Problem Management (preferred). *Certified in ITIL 4 Incident Management (preferred). *Knowledge of ITIL 4 principles and practices. *Possess strong analytical and problem-solving skills. *Possess strong written and verbal communication skills. *Confident in constructively challenging the status quo and influencing stakeholders to achieve optimal outcomes. *Proficiency in ITSM tools, ServiceNow a plus. Senior IT Problem & Major Incident Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Data Modeller (Finance)/Data Manager - Modelling Summary: An exciting opportunity for a qualified, self-motivated, and highly organized individual to lead financial data modelling activities. The role involves managing a small team, driving improvements in financial data modelling processes, and supporting strategic decision-making. Key Responsibilities * Team Leadership: Supervise and develop a finance team to deliver accurate, high-quality models and reports. * Model Development & Maintenance: Design, build, and maintain financial data models for planning, forecasting, and performance evaluation. * Technology Integration: Collaborate with IT and security teams to adopt modern tools and platforms. * Process Improvement: Streamline modelling processes, enhance automation, and ensure data accuracy. * Governance & Compliance: Maintain documentation, version control, and audit readiness. * Stakeholder Engagement: Provide financial insights and reports to support business decisions. What You'll Bring * Technical Skills: Advanced Excel and experience with BI tools; knowledge of VBA, SQL, Python, .NET, and related technologies. * Leadership: Proven ability to manage and motivate teams. * Analytical & Commercial Acumen: Strong financial analysis and strategic thinking. * Communication: Ability to present complex information clearly to senior stakeholders. * Project Management: Experience delivering projects from planning to implementation. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Compliance Systems Manager (Intapp) A fantastic opportunity has arisen for a Compliance Systems Manager (Intapp) to join a London based global law firm on a permanent basis. Compliance Systems Manager (Intapp) Summary: The role is to support and assist the Head of NBI with the firm's projects in relation to the continuing maintenance and development of Intapp Intake, along with the Intapp Walls and potentially other Intapp products to meet the firm's regulatory and other internal requirements. Compliance Systems Manager (Intapp) Key Responsibilities: * Represent the interests and needs/requirements of the Compliance Department in project meetings with internal stakeholders and external vendors. * Develop a comprehensive understanding of current Compliance and business acceptance processes and procedures, along with understanding the future aims of the department's projects. * Support Compliance team and senior management team with data extraction either direct from Intapp or via Microsoft Reporting Services, including analysis and presentation utilising ad-hoc reports, design and creation of new automated reports. Compliance Systems Manager (Intapp) Attributes/Skills: * Minimum of 2 years' experience within a compliance/business acceptance function at a law firm. * Extensive experience of using Intapp Intake and Conflicts and other Intapp products such as Terms and Walls for future projects. * Experience of Client Due Diligence and Anti- Money Laundering procedures, running conflict checks and other client onboarding activities. Compliance Systems Manager (Intapp) In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Intapp Applications Analyst A fantastic opportunity has arisen for an Intapp Applications Analyst/Application Support Analyst to join a London based global law firm on a permanent basis. Intapp Applications Analyst Summary: Under the direct supervision of the Senior Manager, Enterprise Applications, the Senior Applications Engineer acts as the IT owner of several applications and platforms owned by the firm's New Business Intake and Conflicts. These include Intapp Conflicts, Intake, Walls, Terms, and related systems and tools. Intapp Applications Analyst Key Responsibilities: * IT owner of all applications and systems supporting the risk and compliance activities of the firm, in particular, Intapp Conflicts, Intake, Walls, and Terms. * Lead efforts to plan and migrate our existing on premise instance of the Intapp platform to the cloud. Identify new capabilities that can further support the business and present recommendations; * Be able to speak the language of the conflicts and intake team in order to perform analysis of processes, application features and configurations, end user questions, etc; channels. Intapp Applications Analyst Attributes/Skills: * Expertise in an Application Support role in a law firm is essential * Proven expertise working with Intapp Conflicts, Intake, Walls, and Terms experience and equivalent working with risk and compliance solutions required * Ability to work with SQL Server, SQL development/queries, and reporting tools * Must have experience of supporting, troubleshooting and configuring business applications (cloud-based and on-prem) Intapp Applications Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

C#/CMS Developer - Law Firm - £45-65k Gatwick, Crawley 2 days per week in office (negotiable) My prestigious law firm client is looking for a Developer to join their forward thinking department as they embark on an exciting range of transformations and initiatives You will have experience of working within a legal setting and/or knowledge of a Case Management System and any candidates with exposure to Sharedo will be given priority (however, fully funded official training will be provided) Skills & Experience: - Development knowledge of a Case Management System or equivalent (preferably ShareDo). - Knowledge of C# and SQL an advantage - Knowledge of Microsoft Visio and Word - Knowledge of Microsoft DevOps and source control. - Familiarity with UML (Unified Modelling Language) C#/CMS Developer - Law Firm - £45-65k Gatwick, Crawley 2 days per week in office (negotiable) In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Solutions Architect - London - £100k 3 days per week in office Legal experience required Following a restructure, my prestigious legal client requires an experienced Solutions Architect to ensure that the firm is making best use of technology in order to support their growth and project pipeline. The client moved to Azure at Back End of last year and require the Solutions Architect to look at systems and areas to improve, keep secure and identify gaps for continuous improvement. Legal experience is required as well as knowledge of legal apps (IntApp, Elite 3e etc) as there is API and Integration work around these apps. Technology Stack: Azure/Azure DevOps/Azure Functions Terraform PowerShell Intune Microsoft 365/Teams Sharepoint Network REST API SQL Power BI Power Automate Solutions Architect - London - £100k 3 days per week in office In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

IT Trainer/Legal IT Trainer/IT Technology Trainer A fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our London based global law firm on a permanent basis. IT Trainer/Legal IT Trainer/IT Technology Trainer Responsibilities and Duties: * Provide face to face and virtual classroom and one-on-one training, floor walking, labs and personal consulting sessions. * Independently develop learning courseware and end user documentation, consistently resolving issues or queries to ensure courseware is in a final state. * Develop eLearning modules as required for projects and business as usual learning to supplement and/or replace IT training classes. * Independently ensure learning courseware and end user documentation is regularly reviewed and updated for continued accuracy. * Ensure all learning function administrative processes are adhered to and completed in a timely manner. * Ensure preventative maintenance routines on training PC's are followed to ensure images are appropriately prepared for training delivery. * Participate in a positive proactive working relationship between the IT Learning & Development team, other IT departmental teams and our customers. IT Trainer/Legal IT Trainer/IT Technology Trainer Knowledge, Sills and Experience: * Experience of training delivery/development in a similar role at a similar level * Proficient in development of eLearning modules with Articulate or Captivate. * Legal training experience a plus. * Advanced knowledge of Microsoft Office 2016 in addition to other relevant legal applications (time recording systems, expense management systems, metadata management systems, document comparison systems, workflow management systems, electronic signature systems, PDF converters). * Proficiency in iManage document management system applications (FileSite, iManage, Work 10). * Proficiency using virtual meeting platforms (Webex, Teams and Zoom) * Knowledge of Windows 10. * Knowledge of mobile devices (iPhone, Android). * Knowledge of telephone and voicemail systems, preferably Cisco. * ATD, TAP or TPMA training qualification or equivalent preferred IT Trainer/Legal IT Trainer/IT Technology Trainer In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Audio Visual Supervisor/Audio Visual Manager A fantastic opportunity has arisen for a Audio Visual Supervisor/Audio Visual Manager to join our London based global law firm on a permanent basis. Audio Visual Supervisor/Audio Visual Manager Responsibilities & Qualifications: * Assisting with projects and initiatives as needed, including quality assurance testing diagnostics, and systems integration work, and assisting in the development of office-wide implementation plans, including carrying out the plans * Scheduling and coordinating daily checks of the conference rooms to ensure that all equipment is working properly and coordinating with audio-visual technology vendors and/or other members of the Technology team when repair/maintenance of conference room equipment is needed * Ensuring that all audio-visual and technology equipment and applications in conference rooms are functioning and ready for use in advance of the start of scheduled meetings (eg computers, displays, codecs, etc.) * Operating conference room equipment when necessary (eg starting videoconference calls, setting camera and microphone positions, performing live switching during videoconferences, transitioning through presentations, etc.) * Promoting and educating employees on current Latham technologies and services via lunch demonstrations, practice group meetings, one-on-one visits, and new hire orientations Audio Visual Supervisor/Audio Visual Manager Experience required: * Display leadership skills (ie, organising, planning, problem-solving, and decision- making) necessary for effective supervision * Possess well-developed and professional interpersonal skills, with the ability to interact effectively with people at all organisational levels of the firm * Demonstrate expert knowledge of conference room technology (eg control systems, video systems, audioconference phones, microphones, displays, speakers, etc.) * Experience with leading teams ensuring team and individual performance levels meet and exceed customer expectations consistently * Technology experience supporting AV and VC installations * A high school diploma or equivalent, preferably an associate-level college degree in a technology-related field Audio Visual Supervisor/Audio Visual Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Azure Cloud Architect - £70-85k 2 days per week in office My prestigious legal client is looking for an experienced Azure Cloud Architect to join their established Infrastructure Team where you will act as the subject matter expert for Azure and Cloud technologies The role at present is split as follow: Design 30% Implementation 45% Support 25% Duties: - Ensure that solutions align with best practices, internal standards and cybersecurity requirements - Ownership of the implementation, configuration, development, security and operational support of the Azure Cloud platform - Provide technical expertise and hands-on support for deploying and managing Cloud Services, Microsoft 365, Azure Stack and integrations with third-party enterprise applications Required Skills: - Azure Cloud (IaaS, SaaS, PaaS) - M365 - SharePoint Online - Power Platform - Msoft Dynamics Azure Cloud Architect - £70-85k 2 days per week in office In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Azure Cloud Architect - £70-85k 2 days per week in office My prestigious legal client is looking for an experienced Azure Cloud Architect to join their established Infrastructure Team where you will act as the subject matter expert for Azure and Cloud technologies The role at present is split as follow: Design 30% Implementation 45% Support 25% Duties: - Ensure that solutions align with best practices, internal standards and cybersecurity requirements - Ownership of the implementation, configuration, development, security and operational support of the Azure Cloud platform - Provide technical expertise and hands-on support for deploying and managing Cloud Services, Microsoft 365, Azure Stack and integrations with third-party enterprise applications Required Skills: - Azure Cloud (IaaS, SaaS, PaaS) - M365 - SharePoint Online - Power Platform - Msoft Dynamics Azure Cloud Architect - £70-85k 2 days per week in office In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business