Salt

Delivery Lead Location: London or Edinburgh Working pattern: Hybrid working Start date: ASAP Employment type: Permanent Salary: £38,000 - £46,000 (+ £3,300 London Weighting) Level: Senior The Opportunity A leading international organisation specialising in education, cultural relations and global collaboration is looking for an experienced Delivery Lead to support digital product and project delivery. You will take responsibility for the health, flow and continuous improvement of multidisciplinary teams, helping them deliver valuable products and services at a sustainable pace. You will remove blockers, improve ways of working and use live delivery data to provide clear visibility of progress, risks, dependencies and release forecasts. The role suits an Agile delivery professional who combines servant leadership with practical knowledge of Agile, Lean and traditional project management approaches. The Role You will be accountable for the performance, motivation and continuous improvement of multidisciplinary product and project teams. You will manage delivery flow, facilitate effective ceremonies and create an environment in which teams can increasingly self-organise. Working with senior stakeholders, technical colleagues, third-party suppliers and globally distributed teams, you will replace manual status reporting with transparent practices and accurate live performance information. Key Responsibilities * Own the end-to-end delivery flow for assigned digital products and projects * Identify and resolve blockers, risks, dependencies and recurring delivery issues * Facilitate Scrum, Kanban and Lean ceremonies to maintain alignment and momentum * Establish predictable and sustainable delivery cadences and reduce lead and cycle times * Coach multidisciplinary teams to self-organise and improve their delivery capability * Apply Agile, Lean or traditional project management methods according to the delivery context * Maintain delivery plans, sprint backlogs, risk logs and issue logs where required * Use Real Time dashboards and delivery metrics to show flow, velocity, throughput, bottlenecks and forecasts * Communicate plans, risks and dependencies clearly to senior stakeholders and non-technical audiences * Build collaborative relationships with product owners, sponsors, programme teams, PMO colleagues and technical teams * Manage third-party suppliers and integrate external partners into the team's delivery approach * Resolve conflict constructively and support inclusive, motivated and high-performing teams * Analyse delivery requirements with sponsors and stakeholders and support the planning, implementation and evaluation of activity * Manage changes to plans or specifications when priorities, risks or delivery circumstances change * Coordinate dependencies with upstream and downstream teams so required work is available at the right time * Partner with programme, PMO and commercial colleagues to maintain delivery pace and supplier accountability Essential Experience * Strong experience managing digital or technology product and project delivery * Demonstrable experience delivering in Agile environments using Scrum, Kanban or Lean * Understanding of iterative development, incremental delivery and Waterfall approaches * Experience leading complex multidisciplinary teams with multiple stakeholders and dependencies * Experience applying servant leadership and coaching teams towards greater self-organisation * Strong knowledge of Kanban metrics, including lead time, cycle time and throughput * Experience using delivery data to identify bottlenecks and improve team performance * Experience managing senior stakeholders, programme teams, PMOs and third-party suppliers * Experience with Jira, Confluence, Miro, Microsoft Planner or similar tools * Strong conflict resolution, influencing and communication skills * Ability to translate technical information for non-technical stakeholders * Fluency in English Desirable Experience * Experience leading remote or globally distributed teams * Experience within a complex international organisation * Experience delivering infrastructure, digital product or technology rollout initiatives * Experience helping teams improve Agile maturity or change delivery approach * Scrum, Kanban, SAFe, Lean Six Sigma, cloud or equivalent professional certification * Degree-level qualification or equivalent professional experience * Experience producing and maintaining delivery plans, sprint backlogs, risk logs, issue logs and release forecasts * Ability to influence and motivate colleagues using formal and informal negotiation techniques Important Information * Applicants must be a UK resident * Applicants must have the unrestricted right to work in the UK * No visa sponsorship is available for this role * This position is offered on a hybrid basis, with no fully remote option * A regular physical presence in the office is required for the success of the role * The exact hybrid working pattern may vary depending on the selected office location * Salt contact: Robert Sprigens - (see below) The full job description will be discussed during a telephone call if the candidate is interested and considered suitable for the role. *Rates depend on experience and client requirements

Data Engineering Lead - Value & Analytics Location: London or Edinburgh Working pattern: Hybrid working Start date: ASAP Employment type: Permanent Salary: £38,000 - £46,000 (+ £3,300 London Weighting) Level: Senior The Opportunity A leading international organisation specialising in education, cultural relations and global collaboration is looking for a Data Engineering Lead to join its Value Management function. You will build the technical infrastructure that provides visibility of portfolio performance, strategic value and benefits realisation across a complex global organisation. Taking ownership of the data engineering and analytics capabilities behind the organisation's Value Dashboard, you will integrate financial, project and operational information into a consistent and automated view of performance. Working with senior stakeholders across Digital and Technology, Finance, Portfolio Management and executive leadership, you will turn fragmented data into reliable evidence that supports investment, prioritisation and resource decisions. The Role You will provide the technical engine for the Value Management Office, designing and maintaining the pipelines, models and dashboards used to track portfolio performance, benefits realisation and strategic return on investment. While portfolio and strategy teams define what value should be measured, you will own how the information is captured, integrated, automated and presented to leadership and board-level audiences. Key Responsibilities * Design and implement automated data pipelines connecting operational, financial and project management systems, including Jira, Azure DevOps and SAP * Build and maintain executive dashboards using Power BI, Microsoft Fabric, Tableau or similar tools * Visualise objectives, OKRs, KPIs, benefits and actual versus forecast return on investment * Develop scalable data models that connect portfolio activity and project outputs to strategic objectives * Create a trusted single source of truth for prioritisation, investment decisions and resource allocation * Engineer automated alerts and reporting to identify declining value or performance * Translate business-case and benefits metrics into reliable technical data models * Manage the analytics engineering life cycle from ingestion and ETL or ELT through to Front End visualisation * Define technical standards for value-tracking tools, data models and performance analytics * Ensure leadership reporting is accurate, auditable, secure and compliant with governance requirements * Promote data transparency and access to trusted performance information * Connect information from fragmented business units and systems while maintaining consistent definitions and metadata * Work with Portfolio, Product and Finance teams to improve the quality and automation of value reporting * Design solutions that scale as organisational priorities, portfolio structures and reporting requirements change * Maintain documentation covering data lineage, models, interfaces, controls and reporting standards Essential Experience * Strong experience in data modelling, solution design, metadata management, coding, testing and delivering data engineering solutions * Advanced Power BI and/or Microsoft Fabric experience creating executive-level dashboards * Experience with ETL or ELT tools, Scripting, data warehouses and data lakes * Experience integrating fragmented data from operational, financial and project management systems * Experience supporting major digital transformation or change programmes across multiple technology domains * Strong cloud knowledge across Azure, AWS, SaaS, IaaS or PaaS environments * Understanding of cyber security, data governance and regulatory requirements * Strong business systems analysis skills and the ability to connect technical data to financial and strategic value * Ability to present complex data through intuitive dashboards for non-technical senior stakeholders * Excellent written and verbal communication skills * Fluency in English Desirable Experience * Experience within a Value Management Office, PMO or strategy-led data function * Experience in financial modelling, benefits realisation or commercial performance analytics * Previous line management experience * Experience within a large, international or highly complex organisation * Microsoft Fabric, Power BI, Tableau, data engineering or related professional certification * Degree or equivalent experience in Computer Science, Information Technology, Data Engineering or a related discipline * Experience designing solutions in complex environments where data is distributed across multiple business units * Ability to lead technical discussions, challenge assumptions and recommend pragmatic engineering approaches Important Information * Applicants must be a UK resident * Applicants must have the unrestricted right to work in the UK * No visa sponsorship is available for this role * This position is offered on a hybrid basis, with no fully remote option * A regular physical presence in the office is required for the success of the role * The exact hybrid working pattern may vary depending on the selected office location * Salt contact: Robert Sprigens - (see below) The full job description will be discussed during a telephone call if the candidate is interested and considered suitable for the role. *Rates depend on experience and client requirements

Product Manager Location: London or Edinburgh Pattern: Hybrid working Start date: ASAP Type: Permanent Salary: £38,000 - £46,000 (+ £3,300 London Weighting) Level: Senior I'm currently recruiting for a Product Manager to join a globally recognised education and cultural organisation with a significant international presence. This role sits within a product team responsible for the design, development and lifecycle management of integrated English language learning and assessment products across both digital and non-digital platforms. This is an excellent opportunity to work across a schools and higher education-focused portfolio, helping to deliver products that meet customer needs, support commercial growth and align with wider strategic objectives. The role will suit someone with strong product management experience within education publishing, EdTech, English Language Teaching or assessment, with the ability to work across product strategy, development, stakeholder engagement and commercial performance. The successful candidate will be responsible for planning, developing and managing products or product areas within an integrated English language learning and assessment portfolio, ensuring developments are viable, scalable, high quality and aligned with market, customer and business needs. Key responsibilities Product strategy and planning Develop and own specific products or product areas within the integrated English language learning and assessment portfolio Support products and propositions across the Schools and Higher Education portfolio Work with product marketing colleagues to conduct market and competitor analysis Identify opportunities to inform product strategy and future development Align product development with curriculum standards, exam board requirements and evolving pedagogical trends Keep product development aligned with technological trends in English language learning and assessment Execute product strategy for developments within the Schools and Higher Education portfolio Ensure product developments are viable, scalable and aligned with business objectives Product development and lifecycle management Define clear product requirements and specifications Work closely with Portfolio Leads, Proposition teams, learning and assessment design, UX/UI, technology and content teams Oversee product development from concept through to launch Ensure product delivery is timely, high quality and aligned with customer needs Ensure efficient use of available budgets throughout the product development lifecycle Manage both print and digital product lifecycles Support products through launch, growth, maturity and eventual retirement Ensure product developments remain aligned with market needs and commercial priorities Stakeholder engagement Collaborate with internal teams including Marketing, Sales, Academic and Customer Management Support product-market fit and successful go-to-market execution Build and maintain relationships with external partners and subject matter experts Engage effectively with institutions, teachers and academic colleagues Work across cross-functional teams to ensure product requirements are clearly understood Support effective communication between product, proposition, academic, technology and commercial teams Commercial performance Monitor and report on product performance using qualitative and quantitative metrics Use customer insights, feedback and usage data to optimise existing products Use data and feedback to inform future product iterations Support pricing, positioning and promotional strategies in collaboration with Marketing and Sales Ensure product developments offer appropriate return on investment Manage product developments in line with agreed budgets Contribute to commercial decision-making across the product area Innovation and digital transformation Identify opportunities to enhance digital learning experiences Support improvements across interactivity, personalisation and analytics Stay up to date with trends in EdTech, language learning and assessment technology Keep informed on developments in digital publishing Explore opportunities to improve the learner, teacher and test-taker experience Support innovation across both digital and non-digital product areas Language requirements Written and verbal fluency in English Education First degree or equivalent qualification / experience Relevant role-specific knowledge and experience Minimum requirements Proven experience as a Product Manager or in a related product development role within education publishing, EdTech or English Language Teaching Strong understanding of English language teaching and assessment methodologies Experience managing both print and digital product development Excellent project management skills Track record of delivering complex projects on time and within budget Strong communication, collaboration and stakeholder management skills Analytical mindset with the ability to interpret data and customer feedback to guide decisions Desirable experience Familiarity with adaptive learning technologies, AI, LMS/VLE platforms and digital assessment tools Experience working in Agile or hybrid product development environments CELTA, DELTA or equivalent knowledge of English Language Teaching pedagogy International market experience, particularly across high-growth education regions such as APAC, MEA or EURAM Familiarity with Design Thinking methodologies Experience using frameworks to develop value propositions Important information Applicants must be a UK resident No visa sponsorship is available for this role This role is hybrid with no fully remote option A physical presence in the office is required for the success of this role The hybrid working pattern varies depending on office location Salt contact: Robert Sprigens, Rates depend on experience and client requirements JBRP1_UKTJ

Product Support Manager Location: London or Edinburgh Salary: £31,000 - £34,000 (+ £3,300 London Weighting) I'm currently recruiting for a Product Support Manager to join a globally recognised education and cultural organisation with a significant international presence. This role sits within a specialist digital learning and assessment product area, supporting global English and Exams products used by learners, test takers, partners and internal teams across multiple international markets. This is an excellent opportunity to support the development, testing and delivery of high-quality global digital products used across international English and Exams markets. The role will suit someone with strong experience across digital platforms, product support, user testing, process documentation, training collateral and stakeholder engagement within a complex global environment. The successful candidate will provide advice and support to global teams on the use of digital learning and assessment products, helping to facilitate partnerships, content delivery and the continuous improvement of global English and Exams digital services. Key responsibilities Product, programme and service development Lead on the development of specific areas of the digital learning and assessment portfolio Ensure digital products are fit for purpose and support both income generation and impact objectives Work closely with the Product Owner to contribute to future digital learning and assessment concepts, products and content Contribute to the development of a learner and test-taker offer that aligns with the wider Global English and Exams strategy Ensure products and services meet market needs Manage end-user testing of digital assessment and learning products Collate feedback from users and stakeholders to inform product decisions Manage day-to-day liaison with developers and designers Ensure product requirements are understood, delivered on time, within budget and in line with quality standards Potentially own the product roadmap for existing products Manage the backlog for new product development where required Sector and subject expertise Build and develop knowledge of the latest developments in digital assessment and learning technologies Use research, academic papers and industry knowledge to inform product decisions Share knowledge and insight through conferences, publications and internal channels Keep up to date with emerging trends across digital learning, digital assessment and educational technology Consultancy and support Work across the global product development team to support a collaborative approach across the digital portfolio Provide advice and support to global teams on the use of digital learning and assessment platforms Support teams in using digital platforms to facilitate partnerships and content delivery Oversee monitoring and evaluation across the project portfolio Help ensure digital products are effectively Embedded and used across global teams Commercial and resource management Use agreed corporate systems and processes to plan and manage budgets for small to medium-sized projects Conduct monthly and year-end reporting on expenditure, profitability and risk Maintain and develop procedures and systems that support corporate compliance in financial planning and management Support effective financial management across product and project activity Negotiate and manage contracts for the Product team with external contractors and consultants Manage and develop relationships with allocated partners, content providers, developers, mobile manufacturers, mobile network operators, consultants and other stakeholders Ensure external relationships support successful project delivery Leadership and management Plan and prioritise own work activities and those of wider project teams Coordinate input from internal teams, external freelancers, developers and other contributors Ensure effective delivery of diverse responsibilities and deliverables Follow corporate best practice for data protection and child protection Ensure activity remains compliant with relevant policy and legal requirements Share intelligence and ideas to support senior managers in identifying opportunities for digital learning Help identify ways digital learning can support cultural relations and commercial strategies Certification and professional qualifications Agile project management qualification preferred Education First degree or equivalent qualification/experience Relevant role-specific knowledge and experience Minimum requirements Experience administering large-scale technical platform project operations Experience creating and maintaining process documentation Experience rolling out changes to business processes across multiple locations and/or time zones Experience supporting participants with a variety of roles across complex operating environments Ability to design and deliver consistently high-quality training collateral to short deadlines Experience creating E-learning modules, guides, videos, FAQ documents or similar user support materials Ability to handle large data sets from different data systems Ability to analyse data and feedback, identify opportunities and respond to changes Advanced Excel skills Experience using Power BI and/or other data processing software Experience working with digital learning or assessment platforms to meet user and customer needs Ability to troubleshoot, report and provide solutions or workarounds to technical problems Experience supporting large-scale learning or assessment platforms Desirable experience Familiarity with English and Exams digital products and platforms Experience in platform development Knowledge of global organisational structures and internal systems Knowledge and understanding of core English and Exams online operations Experience working across B2C and B2G contexts Experience running testing and UAT on technical platforms Important information Applicants must be a UK resident No visa sponsorship is available for this role This role is hybrid with no fully remote option A physical presence in the office is required for the success of this role The hybrid working pattern varies depending on office location Salt contact: Robert Sprigens, (see below) *Rates depend on experience and client requirements

Product Manager Location: London or Edinburgh Pattern: Hybrid working Start date: ASAP Type: Permanent Salary: £38,000 - £46,000 (+ £3,300 London Weighting) Level: Senior I'm currently recruiting for a Product Manager to join a globally recognised education and cultural organisation with a significant international presence. This role sits within a product team responsible for the design, development and life cycle management of integrated English language learning and assessment products across both digital and non-digital platforms. This is an excellent opportunity to work across a schools and higher education-focused portfolio, helping to deliver products that meet customer needs, support commercial growth and align with wider strategic objectives. The role will suit someone with strong product management experience within education publishing, EdTech, English Language Teaching or assessment, with the ability to work across product strategy, development, stakeholder engagement and commercial performance. The successful candidate will be responsible for planning, developing and managing products or product areas within an integrated English language learning and assessment portfolio, ensuring developments are viable, scalable, high quality and aligned with market, customer and business needs. Key responsibilities Product strategy and planning Develop and own specific products or product areas within the integrated English language learning and assessment portfolio Support products and propositions across the Schools and Higher Education portfolio Work with product marketing colleagues to conduct market and competitor analysis Identify opportunities to inform product strategy and future development Align product development with curriculum standards, exam board requirements and evolving pedagogical trends Keep product development aligned with technological trends in English language learning and assessment Execute product strategy for developments within the Schools and Higher Education portfolio Ensure product developments are viable, scalable and aligned with business objectives Product development and life cycle management Define clear product requirements and specifications Work closely with Portfolio Leads, Proposition teams, learning and assessment design, UX/UI, technology and content teams Oversee product development from concept through to launch Ensure product delivery is timely, high quality and aligned with customer needs Ensure efficient use of available budgets throughout the product development life cycle Manage both print and digital product life cycles Support products through launch, growth, maturity and eventual retirement Ensure product developments remain aligned with market needs and commercial priorities Stakeholder engagement Collaborate with internal teams including Marketing, Sales, Academic and Customer Management Support product-market fit and successful go-to-market execution Build and maintain relationships with external partners and subject matter experts Engage effectively with institutions, teachers and academic colleagues Work across cross-functional teams to ensure product requirements are clearly understood Support effective communication between product, proposition, academic, technology and commercial teams Commercial performance Monitor and report on product performance using qualitative and quantitative metrics Use customer insights, feedback and usage data to optimise existing products Use data and feedback to inform future product iterations Support pricing, positioning and promotional strategies in collaboration with Marketing and Sales Ensure product developments offer appropriate return on investment Manage product developments in line with agreed budgets Contribute to commercial decision-making across the product area Innovation and digital transformation Identify opportunities to enhance digital learning experiences Support improvements across interactivity, personalisation and analytics Stay up to date with trends in EdTech, language learning and assessment technology Keep informed on developments in digital publishing Explore opportunities to improve the learner, teacher and test-taker experience Support innovation across both digital and non-digital product areas Language requirements Written and verbal fluency in English Education First degree or equivalent qualification/experience Relevant role-specific knowledge and experience Minimum requirements Proven experience as a Product Manager or in a related product development role within education publishing, EdTech or English Language Teaching Strong understanding of English language teaching and assessment methodologies Experience managing both print and digital product development Excellent project management skills Track record of delivering complex projects on time and within budget Strong communication, collaboration and stakeholder management skills Analytical mindset with the ability to interpret data and customer feedback to guide decisions Desirable experience Familiarity with adaptive learning technologies, AI, LMS/VLE platforms and digital assessment tools Experience working in Agile or hybrid product development environments CELTA, DELTA or equivalent knowledge of English Language Teaching pedagogy International market experience, particularly across high-growth education regions such as APAC, MEA or EURAM Familiarity with Design Thinking methodologies Experience using frameworks to develop value propositions Important information Applicants must be a UK resident No visa sponsorship is available for this role This role is hybrid with no fully remote option A physical presence in the office is required for the success of this role The hybrid working pattern varies depending on office location Salt contact: Robert Sprigens, (see below) *Rates depend on experience and client requirements

Product Owner Location: London or Edinburgh Salary: £38,000 - £46,000 (+ £3,300 London Weighting) I'm currently recruiting for a Product Owner to join a globally recognised education and cultural organisation with a significant international presence. This is an excellent opportunity to work within a major commercial function that supports millions of learners and candidates worldwide through digital products, English teaching, assessments and online learning services. The role offers the chance to take ownership of global digital systems and platforms, drive continuous improvement, support product growth across international markets and play a key part in shaping user-focused digital services within a complex, high-profile environment. This is a senior-level role focused on managing global English systems and digital capabilities from an end-to-end life cycle perspective. The successful candidate will support the continuous improvement of digital products, keep stakeholders informed on product development, promote product uptake, represent users throughout the delivery process and use feedback to drive ongoing improvement. The role will be centred around ensuring customer needs remain at the heart of product decisions, while supporting the effective development, delivery and optimisation of digital platforms used across a large international environment. Key responsibilities Product and service development Manage the procurement, development, configuration, quality assurance, ongoing maintenance and support of both new and Legacy systems and platforms Work to reduce duplication across the product portfolio, ensuring the most effective use of funds and resources Own and manage the Product Backlog, ensuring it is prioritised in line with business objectives Ensure the Product Backlog remains transparent, visible and clearly understood by stakeholders Support the rollout of new products at global, regional and country level Provide advice and support on any necessary product or platform modifications Take overall responsibility for quality assurance of content delivered through the systems Work closely with content development teams, technical teams, marketing, business development professionals and other stakeholders Ensure platform content adheres to brand guidelines Ensure the interface is user-friendly and designed to meet organisational requirements Maintain platform availability and functionality in line with agreed service level requirements Consultancy, analysis and problem-solving Apply advanced knowledge and technical expertise to solve complex business issues relating to technical platforms Use specialist knowledge and appropriate techniques to identify and resolve platform-related challenges Contribute to the design and development of technical projects that support platform development Provide specialist technical advice and support to stakeholders Relationship and stakeholder management Build and maintain effective relationships with internal and external partners and stakeholders Support joined-up delivery of project and platform goals within a complex Matrix environment Provide appropriate data to internal teams such as Proposition, Marketing and Customer Management Develop business relationships with external consultants, technical innovators and suppliers Support the procurement of new solutions and implementation of new technologies where appropriate Advise business development managers on technical solutions Ensure proposals meet business needs Provide input into business cases on the suitability and cost of proposed solutions Develop peer and professional networks internally and externally to enhance knowledge and expertise Financial management Use agreed corporate systems and processes to contribute to the planning and management of core platform budgets Support budget planning for special initiatives or change projects Contribute to monthly and year-end reporting on income, expenditure and risk Use reporting insights to improve financial planning, management and performance across online learning Leadership and management Plan and prioritise work to ensure effective delivery across a varied range of responsibilities and deliverables Manage deliverables across a quarterly to annual time horizon Take on line management responsibilities where appropriate Determine work plans and coordinate input from others to meet objectives on time and within budget Contribute ideas to support the development of wider business plans, discipline-specific priorities and customer or platform-focused strategies Certification and professional qualifications Agile project management qualification preferred ITIL certification desirable Education First degree or equivalent qualification/experience Relevant role-specific knowledge and experience Minimum requirements Track record of successfully creating, launching and scaling digital product development programmes for B2C and B2B markets Demonstrable experience managing products through agile processes Experience writing and working with user stories Desirable experience Experience achieving business results through a globally dispersed team in a Matrix environment Important information Applicants must be a UK resident No visa sponsorship is available for this role This role is hybrid with no fully remote option A physical presence in the office is required for the success of this role The hybrid working pattern varies depending on office location Salt contact: Robert Sprigens, (see below) *Rates depend on experience and client requirements

Product Owner Location: London or Edinburgh Salary: £38,000 - £46,000 (+ £3,300 London Weighting) I'm currently recruiting for a Product Owner to join a globally recognised education and cultural organisation with a significant international presence. This is an excellent opportunity to work within a major commercial function that supports millions of learners and candidates worldwide through digital products, English teaching, assessments and online learning services. The role offers the chance to take ownership of global digital systems and platforms, drive continuous improvement, support product growth across international markets and play a key part in shaping user-focused digital services within a complex, high-profile environment. This is a senior-level role focused on managing global English systems and digital capabilities from an end-to-end lifecycle perspective. The successful candidate will support the continuous improvement of digital products, keep stakeholders informed on product development, promote product uptake, represent users throughout the delivery process and use feedback to drive ongoing improvement. The role will be centred around ensuring customer needs remain at the heart of product decisions, while supporting the effective development, delivery and optimisation of digital platforms used across a large international environment. Key responsibilities Product and service development Manage the procurement, development, configuration, quality assurance, ongoing maintenance and support of both new and legacy systems and platforms Work to reduce duplication across the product portfolio, ensuring the most effective use of funds and resources Own and manage the Product Backlog, ensuring it is prioritised in line with business objectives Ensure the Product Backlog remains transparent, visible and clearly understood by stakeholders Support the rollout of new products at global, regional and country level Provide advice and support on any necessary product or platform modifications Take overall responsibility for quality assurance of content delivered through the systems Work closely with content development teams, technical teams, marketing, business development professionals and other stakeholders Ensure platform content adheres to brand guidelines Ensure the interface is user-friendly and designed to meet organisational requirements Maintain platform availability and functionality in line with agreed service level requirements Consultancy, analysis and problem-solving Apply advanced knowledge and technical expertise to solve complex business issues relating to technical platforms Use specialist knowledge and appropriate techniques to identify and resolve platform-related challenges Contribute to the design and development of technical projects that support platform development Provide specialist technical advice and support to stakeholders Relationship and stakeholder management Build and maintain effective relationships with internal and external partners and stakeholders Support joined-up delivery of project and platform goals within a complex matrix environment Provide appropriate data to internal teams such as Proposition, Marketing and Customer Management Develop business relationships with external consultants, technical innovators and suppliers Support the procurement of new solutions and implementation of new technologies where appropriate Advise business development managers on technical solutions Ensure proposals meet business needs Provide input into business cases on the suitability and cost of proposed solutions Develop peer and professional networks internally and externally to enhance knowledge and expertise Financial management Use agreed corporate systems and processes to contribute to the planning and management of core platform budgets Support budget planning for special initiatives or change projects Contribute to monthly and year-end reporting on income, expenditure and risk Use reporting insights to improve financial planning, management and performance across online learning Leadership and management Plan and prioritise work to ensure effective delivery across a varied range of responsibilities and deliverables Manage deliverables across a quarterly to annual time horizon Take on line management responsibilities where appropriate Determine work plans and coordinate input from others to meet objectives on time and within budget Contribute ideas to support the development of wider business plans, discipline-specific priorities and customer or platform-focused strategies Certification and professional qualifications Agile project management qualification preferred ITIL certification desirable Education First degree or equivalent qualification / experience Relevant role-specific knowledge and experience Minimum requirements Track record of successfully creating, launching and scaling digital product development programmes for B2C and B2B markets Demonstrable experience managing products through agile processes Experience writing and working with user stories Desirable experience Experience achieving business results through a globally dispersed team in a matrix environment Important information Applicants must be a UK resident No visa sponsorship is available for this role This role is hybrid with no fully remote option A physical presence in the office is required for the success of this role The hybrid working pattern varies depending on office location Salt contact: Robert Sprigens, Rates depend on experience and client requirements JBRP1_UKTJ

Product Support Manager Location: London or Edinburgh Salary: £31,000 - £34,000 (+ £3,300 London Weighting) I'm currently recruiting for a Product Support Manager to join a globally recognised education and cultural organisation with a significant international presence. This role sits within a specialist digital learning and assessment product area, supporting global English and Exams products used by learners, test takers, partners and internal teams across multiple international markets. This is an excellent opportunity to support the development, testing and delivery of high-quality global digital products used across international English and Exams markets. The role will suit someone with strong experience across digital platforms, product support, user testing, process documentation, training collateral and stakeholder engagement within a complex global environment. The successful candidate will provide advice and support to global teams on the use of digital learning and assessment products, helping to facilitate partnerships, content delivery and the continuous improvement of global English and Exams digital services. Key responsibilities Product, programme and service development Lead on the development of specific areas of the digital learning and assessment portfolio Ensure digital products are fit for purpose and support both income generation and impact objectives Work closely with the Product Owner to contribute to future digital learning and assessment concepts, products and content Contribute to the development of a learner and test-taker offer that aligns with the wider Global English and Exams strategy Ensure products and services meet market needs Manage end-user testing of digital assessment and learning products Collate feedback from users and stakeholders to inform product decisions Manage day-to-day liaison with developers and designers Ensure product requirements are understood, delivered on time, within budget and in line with quality standards Potentially own the product roadmap for existing products Manage the backlog for new product development where required Sector and subject expertise Build and develop knowledge of the latest developments in digital assessment and learning technologies Use research, academic papers and industry knowledge to inform product decisions Share knowledge and insight through conferences, publications and internal channels Keep up to date with emerging trends across digital learning, digital assessment and educational technology Consultancy and support Work across the global product development team to support a collaborative approach across the digital portfolio Provide advice and support to global teams on the use of digital learning and assessment platforms Support teams in using digital platforms to facilitate partnerships and content delivery Oversee monitoring and evaluation across the project portfolio Help ensure digital products are effectively embedded and used across global teams Commercial and resource management Use agreed corporate systems and processes to plan and manage budgets for small to medium-sized projects Conduct monthly and year-end reporting on expenditure, profitability and risk Maintain and develop procedures and systems that support corporate compliance in financial planning and management Support effective financial management across product and project activity Negotiate and manage contracts for the Product team with external contractors and consultants Manage and develop relationships with allocated partners, content providers, developers, mobile manufacturers, mobile network operators, consultants and other stakeholders Ensure external relationships support successful project delivery Leadership and management Plan and prioritise own work activities and those of wider project teams Coordinate input from internal teams, external freelancers, developers and other contributors Ensure effective delivery of diverse responsibilities and deliverables Follow corporate best practice for data protection and child protection Ensure activity remains compliant with relevant policy and legal requirements Share intelligence and ideas to support senior managers in identifying opportunities for digital learning Help identify ways digital learning can support cultural relations and commercial strategies Certification and professional qualifications Agile project management qualification preferred Education First degree or equivalent qualification / experience Relevant role-specific knowledge and experience Minimum requirements Experience administering large-scale technical platform project operations Experience creating and maintaining process documentation Experience rolling out changes to business processes across multiple locations and/or time zones Experience supporting participants with a variety of roles across complex operating environments Ability to design and deliver consistently high-quality training collateral to short deadlines Experience creating e-learning modules, guides, videos, FAQ documents or similar user support materials Ability to handle large data sets from different data systems Ability to analyse data and feedback, identify opportunities and respond to changes Advanced Excel skills Experience using Power BI and/or other data processing software Experience working with digital learning or assessment platforms to meet user and customer needs Ability to troubleshoot, report and provide solutions or workarounds to technical problems Experience supporting large-scale learning or assessment platforms Desirable experience Familiarity with English and Exams digital products and platforms Experience in platform development Knowledge of global organisational structures and internal systems Knowledge and understanding of core English and Exams online operations Experience working across B2C and B2G contexts Experience running testing and UAT on technical platforms Important information Applicants must be a UK resident No visa sponsorship is available for this role This role is hybrid with no fully remote option A physical presence in the office is required for the success of this role The hybrid working pattern varies depending on office location Salt contact: Robert Sprigens, Rates depend on experience and client requirements JBRP1_UKTJ

Assessment & Learning Design Manager | Hybrid ( London) | Up to £46,000 + great benefits We're partnering with a globally respected cultural relations and education organisation, delivering English language learning and assessment products used by millions of learners worldwide. With a major focus on the quality and effectiveness of their Schools, Higher Education and Work product lines, this is a genuinely varied role at the heart of how learning and assessment content gets designed and proven to work. The Role As Assessment & Learning Design Manager, you'll lead the design and quality assurance of learning and assessment products from early curriculum development through to prototyping and pre-testing. You'll work closely with Subject Matter Experts, Product and Research & Impact teams to make sure what gets built is pedagogically sound, valid and genuinely effective for learners - backed by your own hands-on data analysis. This is a role for someone who wants to shape both the "what" and the "does it actually work" of assessment and learning design. What You'll Be Doing Support curriculum development across Schools, Higher Education and Work products Collaborate with and brief Subject Matter Experts on content and assessment design Lead prototyping of new learning and assessment approaches Own pre-testing and pilot data analysis to validate design decisions Deploy quality assurance frameworks across content and assessment development Prepare clear documentation and specifications to brief internal and external teams What We're Looking For Extensive experience in English language learning design and/or assessment development Experience using data analytics and test statistical analysis to assess and improve product effectiveness Experience managing test seeding, pre-testing or piloting processes Higher qualification in ELT, Assessment or Applied Linguistics (PhD, Masters, DELTA, Dip TESOL or equivalent) Comfortable working across a global business with multiple stakeholders UK based with unlimited right to work - this role cannot support visa sponsorship or relocation What's on Offer Up to £46,000 Civil service-style pension, up to c.20%+ 39 days holiday per year Hybrid working - 2-3 days per week onsite *Rates depend on experience and client requirements

Taxonomy Lead (FTC, 2 Years) | Hybrid (London) | 3 days per week onsite | Up to £46,000 We're partnering with a globally respected cultural relations and education organisation, delivering English language learning and assessment products used by millions of learners worldwide. They're investing in how their content is structured, tagged and reused - and need someone to build that foundation from the ground up. The Role This is a genuinely greenfield opportunity. As Taxonomy Lead, you'll design the approach itself - the metadata standards, categorisation and tagging structure that will let teams across the business find, allocate and repurpose content efficiently. You'll align this to frameworks like CEFR, build the toolsets to support it, and train others to use what you've built. A rare chance to shape a taxonomy strategy from scratch rather than maintain someone else's. What You'll Be Doing Design and build taxonomies and metadata standards from the ground up Define the approach to categorisation, tagging and content classification Align classification systems with frameworks such as CEFR Identify how existing content can be allocated and repurposed across products Develop toolsets and train internal teams to apply the taxonomy in practice Collaborate with Content Creation, Product and Legal on IP and rights best practice What We're Looking For Experience designing and implementing taxonomies or classification systems Experience with GenAI as applied to content management Familiarity with educational standards and frameworks (CEFR, Bloom's Taxonomy, etc.) Strong analytical, organisational and communication skills Experience managing assets, databases or archive systems UK based with unlimited right to work - this role cannot support visa sponsorship or relocation What's on Offer Up to £46,000 fixed-term contract (2 years) Civil service-style pension, up to c.20%+ 39 days holiday per year Hybrid working - 2-3 days per week *Rates depend on experience and client requirements

Content Manager (Assessment) | Hybrid in London | Onsite 3 days per week | Up to £46,000 + great benefits We're partnering with a globally respected cultural relations and education organisation, delivering English language learning and assessment products used by millions of learners worldwide. As their content and product teams scale, they're looking for someone to own the journey from design handover through to finished, quality-checked content. The Role This is an editorial and production role at heart. Taking designs from the Learning Design team, you'll commission the content build-out and own editorial QA on everything that comes back - checking pedagogical accuracy, standards alignment and overall quality, all while keeping projects on budget and on schedule. If you've worked in ELT publishing or materials development and enjoy the editorial side more than the writing side, this is built for you. What You'll Be Doing Take completed designs and commission the content development work Own editorial QA of commissioned content - accuracy, standards, brand and pedagogical quality Manage budgets, timelines and resourcing across content development projects Manage procurement and contracts with third-party content and asset suppliers Work closely with Learning Designers, Product Managers and the Taxonomy Lead Report on schedules, progress and costs across live projects What We're Looking For Strong background in English Language Teaching (ELT) content or materials development Experience in content/asset management within digital and print product development Comfortable managing editorial quality across multiple concurrent projects Experience communicating and collaborating with large, dispersed and remote teams First degree or equivalent experience; a project management qualification is a plus UK based with unlimited right to work - this role cannot support visa sponsorship or relocation What's on Offer Up to £46,000 Civil service-style pension, up to c.20%+ 39 days holiday per year Hybrid working, 2-3 days per week from the London *Rates depend on experience and client requirements

About the Role My healthcare client seeking an experienced Product Manager for to support its M365 Centre of Excellence - a team dedicated to driving collaboration, communication, and productivity across their organisation through the M365 platform. This role is pivotal in leading the shift from a project-based to a product-focused delivery model, helping them embed long-term value creation and user-centred design across its Power Platform services. The successful candidate will play a hands-on and strategic role - defining the product vision, introducing modern product management practices, and coaching teams to sustain these approaches beyond the duration of the contract. Key Responsibilities Define and communicate a clear product vision, strategy, and roadmap aligned with organisational goals - with a particular focus on the Power Platform portfolio. Lead the transition from project-led to product-centric delivery models within the M365 CoE. Establish product ownership, governance, and prioritisation frameworks. Embed user-centred design practices (discovery, feedback loops, user research). Create and manage product roadmaps and backlogs, ensuring alignment with strategy and user needs. Engage with stakeholders to identify opportunities for the Power Platform to deliver measurable business value. Facilitate workshops to build shared understanding and prioritisation. Coach, mentor, and support CoE leads to embed sustainable product management capabilities. Develop supporting artefacts (eg playbooks, templates, and guidance) for ongoing use. Essential Skills & Experience Proven experience as a Product Manager in a complex, multi-stakeholder environment. Product Management of Power Platform NHS or private healthcare experience Strong track record in defining and delivering product strategy, vision, and roadmaps. Excellent stakeholder engagement and communication skills, including influencing at senior levels. Solid understanding of user research, service design, and agile delivery practices. Ability to balance user needs, business objectives, and technical feasibility. Skilled in facilitation and leading collaborative workshops. Experience in coaching and knowledge transfer to upskill teams and embed capability. Comfortable working in fast-paced, evolving delivery environments. Desirable Degree or equivalent experience in business, digital, or technology disciplines. Professional certifications such as CSPO , PSPO , APM , or SAFe are advantageous. *Rates depend on experience and client requirements

Head of ICFR Testing (Internal Controls/Finance/Risk & Compliance) - Nottingham/London Day rate: £700 - £900 (inside IR35) Duration: 12 months Start: ASAP Hybrid: 1 day per week My new client is looking for an experienced Head of ICFR Testing (Contractor) to lead, develop, and scale our Internal Controls over Financial Reporting (ICFR) testing function during a period of significant growth. This role will play a pivotal part in designing, implementing, and embedding a robust ICFR testing and SOC assurance program across our global organisation. The ideal candidate will have hands-on experience in building ICFR and SOC control programs from the ground up, extensive IT and business controls expertise, and a proven track record of managing and scaling high-performing teams in complex, global environments. Key Responsibilities Leadership & Team Development Lead and manage the ICFR Testing team (currently 7, growing to 14), fostering a culture of quality, accountability, and continuous improvement. Build team capability through recruitment, mentoring, and upskilling initiatives to support the growing scope of the control environment. Establish clear testing methodologies, KPIs, and quality assurance mechanisms to ensure consistency and excellence across all testing activities. ICFR & SOC Programme Delivery Design, implement, and oversee the end-to-end ICFR testing framework, ensuring alignment with global regulatory and compliance standards (eg, SOX/SOC). Drive hands-on implementation of SOC controls and assurance processes, ensuring readiness for external attestation. Develop testing procedures, templates, and documentation standards from scratch, embedding best practices across business and IT control areas. Lead walk throughs, control design assessments, and operating effectiveness testing for key financial, operational, and IT controls. Governance & Reporting Partner with internal stakeholders, external auditors, and assurance providers to ensure effective communication and coordination across testing cycles. Deliver timely and insightful reporting on control testing results, deficiencies, and remediation progress to senior management and audit committees. Support global control standardisation and harmonisation initiatives to drive efficiency and consistency across regions and business units. Continuous Improvement & Capability Building Identify opportunities to enhance automation, tooling, and analytics within the control testing process. Build and mature the organisation's SOC assurance and ICFR capabilities, ensuring scalability and sustainability. Stay abreast of emerging trends and regulatory developments in ICFR, SOC, and IT controls, proactively adapting practices as needed. Key Requirements Essential: 10+ years of experience in internal controls, ICFR, SOX, or SOC assurance programs, including leadership of testing or compliance functions. Proven experience designing and implementing ICFR/SOC testing frameworks from scratch. Strong IT general controls (ITGC) and business process control testing experience. Prior external audit or assurance background (Big 4 or equivalent experience strongly preferred). Demonstrated success in rolling out SOC control programs and achieving assurance readiness. Experience working within global, complex organisations, preferably across multiple jurisdictions and business models. Excellent stakeholder management and communication skills, with the ability to influence at all levels. Ability to work independently, manage ambiguity, and deliver high-quality results under tight timelines. *Rates depend on experience and client requirements

CyberArk Secret Manager Engineer | Freelance | London/Paris/Brussels/Hybrid (8 days/month onsite) Duration: 12 months Rate: Flexible Inside of IR35 We're looking for an experienced CyberArk Engineer to join Euroclear's Chief Information Security Office (CISO) within the Identity and Access Management (IDAM) team. This is a fantastic opportunity to play a key role in strengthening Euroclear's Privileged Access Management (PAM) posture by deploying and integrating CyberArk Secret Manager across a complex enterprise environment. You'll lead the end-to-end implementation of CyberArk's Application Access Manager (AAM) capabilities - including Credential Provider (CP) , Central Credential Provider (CCP) , and Application Service Credential Provider (ASCP) . Your focus will be on enabling secure, automated, and compliant management of service and functional accounts across Windows and Linux systems. Key Responsibilities: Deploy, configure, and integrate CyberArk Secret Manager/AAM components (CP, CCP, ASCP). Design credential management solutions for service accounts, ensuring high availability and compliance. Integrate CyberArk with applications, Middleware, and databases for secure credential retrieval and rotation. Automate deployments and configuration using Ansible , PowerShell , Bash , and REST APIs . Manage Safes, platforms, permissions, and onboarding in CyberArk PAM. Produce design documentation, runbooks, and integration guides. Collaborate with application and infrastructure teams to troubleshoot issues and optimise integrations. What We're Looking For: ? Proven hands-on experience with CyberArk Secret Manager/AAM (non-negotiable). ? Strong PAM administration skills - Safes, platforms, permissions. ? Windows & Linux integration experience. ? Automation experience with Ansible , Scripting (PowerShell, Bash), and APIs. ? Independent, proactive, and solutions-oriented mindset. Please do send across to me the most up to date CV to (see below) *Rates depend on experience and client requirements

UI/Visual Designer (Figma, AE, animation) £350 pd 3-6 months Outside IR35 2 days p/w London, Z1 I am very pleased to once again be supporting one of my favourite Product Design teams in London to help them find a Designer who has keen experience in Figma, AE, animation and graphics in general. Get in touch to find out more and apply: (see below) UI/Visual Designer (Figma, AE, animation) £350 pd 3-6 months Outside IR35 2 days p/w London, Z1 *Rates depend on experience and client requirements