M365 Consultant/Engineer + 12 month initial contracts + Paying £550 - £650 per day - Inside IR35 + Hybrid working from Reading + SC Cleared role About the Role: We're seeking a Microsoft 365 Consultant/Engineer with the rare mix of strategy and hands-on delivery. You'll design, implement, and optimise secure M365 solutions that underpin collaboration, communication, and productivity across the organisation. This role demands someone equally comfortable drawing up architecture roadmaps as they are diving into the admin centre or PowerShell to make it happen. Key Responsibilities: Design and implement Microsoft 365 solutions, covering Exchange Online, SharePoint Online, Teams, OneDrive, Intune, and security/compliance features. Act as a technical authority for M365, shaping strategy and standards. Lead and deliver migrations, upgrades, and integrations (eg, Exchange, SharePoint, Teams voice). Provide escalation-level support for complex incidents and performance issues. Develop governance, compliance, and security policies aligned to business and regulatory requirements. Automate administration and deployment tasks using PowerShell and modern management tools. Produce technical documentation, architecture diagrams, and best practice guides. Work closely with security, networking, and infrastructure teams to ensure a cohesive approach. Essential Skills & Experience: Active SC Clearance - mandatory. Proven experience delivering and supporting large-scale Microsoft 365 environments. Strong knowledge of Exchange Online, SharePoint Online, Microsoft Teams, and Intune. Deep understanding of Azure AD, identity and access management, and hybrid configurations. Experience designing and implementing governance, security, and compliance frameworks. Hands-on ability with PowerShell Scripting and automation. Excellent communication skills to bridge technical and business discussions. Desirable Skills: Experience with the Power Platform (PowerApps, Power Automate, Power BI). Exposure to Microsoft Defender suite (Defender for Endpoint, Defender for Office 365). Voice/telephony integration with Teams. Previous work in high-security or government environments.
04/02/2026
Contractor
M365 Consultant/Engineer + 12 month initial contracts + Paying £550 - £650 per day - Inside IR35 + Hybrid working from Reading + SC Cleared role About the Role: We're seeking a Microsoft 365 Consultant/Engineer with the rare mix of strategy and hands-on delivery. You'll design, implement, and optimise secure M365 solutions that underpin collaboration, communication, and productivity across the organisation. This role demands someone equally comfortable drawing up architecture roadmaps as they are diving into the admin centre or PowerShell to make it happen. Key Responsibilities: Design and implement Microsoft 365 solutions, covering Exchange Online, SharePoint Online, Teams, OneDrive, Intune, and security/compliance features. Act as a technical authority for M365, shaping strategy and standards. Lead and deliver migrations, upgrades, and integrations (eg, Exchange, SharePoint, Teams voice). Provide escalation-level support for complex incidents and performance issues. Develop governance, compliance, and security policies aligned to business and regulatory requirements. Automate administration and deployment tasks using PowerShell and modern management tools. Produce technical documentation, architecture diagrams, and best practice guides. Work closely with security, networking, and infrastructure teams to ensure a cohesive approach. Essential Skills & Experience: Active SC Clearance - mandatory. Proven experience delivering and supporting large-scale Microsoft 365 environments. Strong knowledge of Exchange Online, SharePoint Online, Microsoft Teams, and Intune. Deep understanding of Azure AD, identity and access management, and hybrid configurations. Experience designing and implementing governance, security, and compliance frameworks. Hands-on ability with PowerShell Scripting and automation. Excellent communication skills to bridge technical and business discussions. Desirable Skills: Experience with the Power Platform (PowerApps, Power Automate, Power BI). Exposure to Microsoft Defender suite (Defender for Endpoint, Defender for Office 365). Voice/telephony integration with Teams. Previous work in high-security or government environments.
SAP Time Functional Consultant + 12 month + contract + Hybrid working out of Broughton + upto £86 per hour Inside IR35 Key Skills: + SAP Time Functional Consultant + SAP HANA + Familiarity with xAtlas or other third-party time management systems : Role Summary: We are seeking an experienced and dedicated SAP Time Functional Consultant to join the team at Reward Operations. The ideal candidate will be responsible for the design, configuration, implementation, and support of our SAP Time Management (PT) module. This role requires a deep understanding of business processes related to time and attendance, a strong technical background in SAP HCM, and excellent communication skills to collaborate with both business users and technical teams. Main Responsibilities: - Business Requirements: Gather, analyse, and document business requirements from stakeholders related to time and attendance processes, including working time, absences, overtime, and shift planning. - System Configuration: Design and configure SAP Time Management (PT) solutions, including time schemas (PE01), time rules (PE02), time types, absence types, work schedules, and public holiday calendars. - Integration: Ensure seamless integration of the SAP Time Management module with other SAP modules, particularly SAP Payroll (PY), Organizational Management (OM), and Personnel Administration (PA). - Solution Design: Develop comprehensive functional specifications for custom developments, enhancements, and reports, and work closely with ABAP developers to ensure accurate implementation. - Testing: Conduct and support various testing phases, including unit testing, integration testing, and user acceptance testing (UAT), and manage defect resolution. - Documentation: Create and maintain detailed system documentation, configuration guides, process flows, and end-user training materials. - Support & Training: Provide post-go-live support, troubleshoot system issues, and conduct end-user training to ensure effective system adoption. - Continuous Improvement: Proactively identify opportunities for process and system improvements, staying up-to-date with SAP best practices and new technologies. Key Skills: - Experience: Proven experience as a SAP Functional Consultant, with a strong focus on SAP Time Management (PT) and at least 5 years of hands-on experience in configuration and implementation. - Technical Skills: In-depth knowledge of SAP Time Management processes, including positive and negative time recording, time evaluation, and time data integration. - Configuration: Expertise in configuring time schemas and rules, as well as work schedules, public holiday calendars, and different types of attendances and absences. - Integration: Solid understanding of the integration points between SAP Time Management and other SAP HCM modules, especially SAP Payroll. - Problem-Solving: Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into technical solutions. - Communication: Strong interpersonal and communication skills, with the ability to effectively communicate with stakeholders at all levels, from end-users to senior management. - Project Lifecycle: Experience working on at least two full-cycle SAP implementation projects. Key Qualities: - Results and delivery driven with a sound logical approach to achieving tasks and objectives. - Able to work on own initiative to develop effective solutions to problems. - Have good interpersonal skills to work well with a variety of stakeholders. - Excellent communication skills ensuring that detailed system knowledge can be translated to plain non technical language. Preferred Qualifications: - SAP Time Management Certification - Experience with SAP HANA Time Management. - Familiarity with xAtlas or other third-party time management systems. - Experience in a similar industry. - Project management or team leadership experience.
04/02/2026
Contractor
SAP Time Functional Consultant + 12 month + contract + Hybrid working out of Broughton + upto £86 per hour Inside IR35 Key Skills: + SAP Time Functional Consultant + SAP HANA + Familiarity with xAtlas or other third-party time management systems : Role Summary: We are seeking an experienced and dedicated SAP Time Functional Consultant to join the team at Reward Operations. The ideal candidate will be responsible for the design, configuration, implementation, and support of our SAP Time Management (PT) module. This role requires a deep understanding of business processes related to time and attendance, a strong technical background in SAP HCM, and excellent communication skills to collaborate with both business users and technical teams. Main Responsibilities: - Business Requirements: Gather, analyse, and document business requirements from stakeholders related to time and attendance processes, including working time, absences, overtime, and shift planning. - System Configuration: Design and configure SAP Time Management (PT) solutions, including time schemas (PE01), time rules (PE02), time types, absence types, work schedules, and public holiday calendars. - Integration: Ensure seamless integration of the SAP Time Management module with other SAP modules, particularly SAP Payroll (PY), Organizational Management (OM), and Personnel Administration (PA). - Solution Design: Develop comprehensive functional specifications for custom developments, enhancements, and reports, and work closely with ABAP developers to ensure accurate implementation. - Testing: Conduct and support various testing phases, including unit testing, integration testing, and user acceptance testing (UAT), and manage defect resolution. - Documentation: Create and maintain detailed system documentation, configuration guides, process flows, and end-user training materials. - Support & Training: Provide post-go-live support, troubleshoot system issues, and conduct end-user training to ensure effective system adoption. - Continuous Improvement: Proactively identify opportunities for process and system improvements, staying up-to-date with SAP best practices and new technologies. Key Skills: - Experience: Proven experience as a SAP Functional Consultant, with a strong focus on SAP Time Management (PT) and at least 5 years of hands-on experience in configuration and implementation. - Technical Skills: In-depth knowledge of SAP Time Management processes, including positive and negative time recording, time evaluation, and time data integration. - Configuration: Expertise in configuring time schemas and rules, as well as work schedules, public holiday calendars, and different types of attendances and absences. - Integration: Solid understanding of the integration points between SAP Time Management and other SAP HCM modules, especially SAP Payroll. - Problem-Solving: Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into technical solutions. - Communication: Strong interpersonal and communication skills, with the ability to effectively communicate with stakeholders at all levels, from end-users to senior management. - Project Lifecycle: Experience working on at least two full-cycle SAP implementation projects. Key Qualities: - Results and delivery driven with a sound logical approach to achieving tasks and objectives. - Able to work on own initiative to develop effective solutions to problems. - Have good interpersonal skills to work well with a variety of stakeholders. - Excellent communication skills ensuring that detailed system knowledge can be translated to plain non technical language. Preferred Qualifications: - SAP Time Management Certification - Experience with SAP HANA Time Management. - Familiarity with xAtlas or other third-party time management systems. - Experience in a similar industry. - Project management or team leadership experience.
Job Title: Senior ITSM Tooling Architect Location: Basingstoke Salary: £78,000 +plus £6k car allowance, 10% DV allowance and 15% Bonus. Total package up to £103,500 Candidates must be willing and eligible to go through DV clarence for this role Job Summary: You will be working for a leading IT and digital transformation organisation operating within the UK defence sector. Their mission is to build a more sustainable world through innovation and trust and are seeking a dynamic ITSM Delivery Lead to manage high-performing teams delivering end-to-end ITSM tooling solutions. Responsibilities: As a Senior Information Technology Service Management (ITSM) Tooling Architect you will play a crucial role in ensuring continued delivery excellence in support of our customers Digital Transformation priorities. You will work as part of an Agile team reporting into the Solution Owner to produce design documentation on a wide variety of ITSM tooling solutions which vary in size and complexity. Working alongside a team of dedicated professionals, you will be driven to find better, faster, more effective solutions. You will need to show others that you are an innovative individual who understands the requirements of technical design and deployment of IT systems in secure environments, and that you can deliver solutions of significant size and complexity. Your transferable skills and experience: Extensive experience in the design, installation, configuration and customisation of various ITSM/ITIL/Service Desk Tooling technologies which should ideally include technologies from one or more of the following: CA Service Desk Manager BMC Remedy BMC Helix ServiceNow Extensive experience of working within the bounds of ITSM/ITOM/ITIL/eTOM processes, ideally, with accompanying certifications (eg ITIL v4 certified). Extensive knowledge and experience in the design and implementation of highly secure, highly resilient, large scale ITSM tooling solutions for cloud, on-premises and hybrid cloud solutions. A working knowledge of general Information Technology Core infrastructure capabilities including: Windows Server technologies Active Directory and Group Policies SQL and SQL Server Clustering General knowledge of Scripting, applications development and data manipulation techniques including: SQL Scripting Powershell JavaScript Your benefits: 26 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/travel/dental critical illness and more) Perks at work - employee discounts Employee assistance programme/virtual GP Role dependent benefits: Private medical/company car or car allowance. If you are interested in this role or wish to apply, please feel free to submit your CV Many thanks
03/02/2026
Full time
Job Title: Senior ITSM Tooling Architect Location: Basingstoke Salary: £78,000 +plus £6k car allowance, 10% DV allowance and 15% Bonus. Total package up to £103,500 Candidates must be willing and eligible to go through DV clarence for this role Job Summary: You will be working for a leading IT and digital transformation organisation operating within the UK defence sector. Their mission is to build a more sustainable world through innovation and trust and are seeking a dynamic ITSM Delivery Lead to manage high-performing teams delivering end-to-end ITSM tooling solutions. Responsibilities: As a Senior Information Technology Service Management (ITSM) Tooling Architect you will play a crucial role in ensuring continued delivery excellence in support of our customers Digital Transformation priorities. You will work as part of an Agile team reporting into the Solution Owner to produce design documentation on a wide variety of ITSM tooling solutions which vary in size and complexity. Working alongside a team of dedicated professionals, you will be driven to find better, faster, more effective solutions. You will need to show others that you are an innovative individual who understands the requirements of technical design and deployment of IT systems in secure environments, and that you can deliver solutions of significant size and complexity. Your transferable skills and experience: Extensive experience in the design, installation, configuration and customisation of various ITSM/ITIL/Service Desk Tooling technologies which should ideally include technologies from one or more of the following: CA Service Desk Manager BMC Remedy BMC Helix ServiceNow Extensive experience of working within the bounds of ITSM/ITOM/ITIL/eTOM processes, ideally, with accompanying certifications (eg ITIL v4 certified). Extensive knowledge and experience in the design and implementation of highly secure, highly resilient, large scale ITSM tooling solutions for cloud, on-premises and hybrid cloud solutions. A working knowledge of general Information Technology Core infrastructure capabilities including: Windows Server technologies Active Directory and Group Policies SQL and SQL Server Clustering General knowledge of Scripting, applications development and data manipulation techniques including: SQL Scripting Powershell JavaScript Your benefits: 26 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/travel/dental critical illness and more) Perks at work - employee discounts Employee assistance programme/virtual GP Role dependent benefits: Private medical/company car or car allowance. If you are interested in this role or wish to apply, please feel free to submit your CV Many thanks
Redhat Specialist +6 months + +Hybrid in Wokingham +SC cleared role - must be eligible for clearance +£386 a day Inside IR35 Skills: +Red Hat Enterprise Linux versions 8, 9, and 10 +Red Hat Satellite +Ansible Knowledge, Experience & Technical Expertise - Proven track record in the design, construction, and management of Red Hat Enterprise Linux versions 8, 9, and 10. - Demonstrated success in the design and management of Red Hat Satellite and Ansible Automation Platform. - Experienced in managing VMware solutions. - Proven leadership in guiding a small team of Red Hat subject matter experts (SMEs). - Strong understanding of network protocols and topologies. - Extensive customer-facing experience in an IT service role. - Methodical and positive approach to problem-solving. - Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. - Experience with business-critical Real Time systems, ensuring high levels of availability through proactive actions. - Demonstrated accountability in seeing issues through to successful resolution. - Skilled in producing technical reports and documentation for both technical and non-technical audiences. - Strong communicator with excellent writing skills. Essential Experience: - Proven experience in a production IT environment, managing enterprise IT infrastructure, hardware, hosting services, and network areas. - Ability to write and review architectural design documents. - Knowledge of industry trends and new technologies, with the ability to apply these trends to architectural needs
02/02/2026
Contractor
Redhat Specialist +6 months + +Hybrid in Wokingham +SC cleared role - must be eligible for clearance +£386 a day Inside IR35 Skills: +Red Hat Enterprise Linux versions 8, 9, and 10 +Red Hat Satellite +Ansible Knowledge, Experience & Technical Expertise - Proven track record in the design, construction, and management of Red Hat Enterprise Linux versions 8, 9, and 10. - Demonstrated success in the design and management of Red Hat Satellite and Ansible Automation Platform. - Experienced in managing VMware solutions. - Proven leadership in guiding a small team of Red Hat subject matter experts (SMEs). - Strong understanding of network protocols and topologies. - Extensive customer-facing experience in an IT service role. - Methodical and positive approach to problem-solving. - Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. - Experience with business-critical Real Time systems, ensuring high levels of availability through proactive actions. - Demonstrated accountability in seeing issues through to successful resolution. - Skilled in producing technical reports and documentation for both technical and non-technical audiences. - Strong communicator with excellent writing skills. Essential Experience: - Proven experience in a production IT environment, managing enterprise IT infrastructure, hardware, hosting services, and network areas. - Ability to write and review architectural design documents. - Knowledge of industry trends and new technologies, with the ability to apply these trends to architectural needs
We are seeking an experienced Senior Insurance Specialist - Ceded Re to join a high-performing Ceded Reinsurance function within a leading insurance organisation. This is an operational role with a strong focus on pre-bind reinsurance purchase activities. This is a permanent position based in the City on a hybrid working basis. Salary on offer is between £80K - £100K + Bonus + Full Benefits. Responsibilities include: * Deliver pre-placement ceded reinsurance operational support, including placement materials, counterparty due diligence, and readiness assessments. * Manage and enhance underwriting data quality to support submissions, automation, and management reporting. * Act as a central point for broker and reinsurer coordination across placement and operational workflows. * Maintain and evolve ceded reinsurance governance, including policies, procedures, and collateral oversight. * Produce and enhance ceded re MI, dashboards, regulatory reporting, and programme documentation. * Support strategic initiatives including audits, portfolio transfers, MGA data preparation, and cross-functional change projects. Skills & Experience required: * 4-9 years experience in Reinsurance/Outward Reinsurance operations, with strong exposure to pre-bind activities. * Solid understanding of the London Market insurance environment. * Demonstrated ability to work with large numerical and underwriting datasets. Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
29/01/2026
Full time
We are seeking an experienced Senior Insurance Specialist - Ceded Re to join a high-performing Ceded Reinsurance function within a leading insurance organisation. This is an operational role with a strong focus on pre-bind reinsurance purchase activities. This is a permanent position based in the City on a hybrid working basis. Salary on offer is between £80K - £100K + Bonus + Full Benefits. Responsibilities include: * Deliver pre-placement ceded reinsurance operational support, including placement materials, counterparty due diligence, and readiness assessments. * Manage and enhance underwriting data quality to support submissions, automation, and management reporting. * Act as a central point for broker and reinsurer coordination across placement and operational workflows. * Maintain and evolve ceded reinsurance governance, including policies, procedures, and collateral oversight. * Produce and enhance ceded re MI, dashboards, regulatory reporting, and programme documentation. * Support strategic initiatives including audits, portfolio transfers, MGA data preparation, and cross-functional change projects. Skills & Experience required: * 4-9 years experience in Reinsurance/Outward Reinsurance operations, with strong exposure to pre-bind activities. * Solid understanding of the London Market insurance environment. * Demonstrated ability to work with large numerical and underwriting datasets. Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Forescout Network SME Rate: £525 a day IR35: Inside IR35 Location: Bristol Working pattern: Hybrid You will join a global IT consultancy delivering digital transformation to a global brand. Role Description: Design and Configuration: Leading the design and implementation of Forescout CounterACT products and other modules to meet an organization's specific security and compliance needs. Network Access Control (NAC): Managing secure connectivity and access control policies for all connected devices (wired and wireless), including IT, IoT, IoMT, and OT/ICS assets. Policy Enforcement: Developing and enforcing granular, dynamic security policies to ensure compliance and implement zero trust principles, dynamically assigning devices to appropriate network segments or applying access control lists (ACLs) based on Real Time assessments. Troubleshooting and Optimization: Providing high-level support and troubleshooting for Forescout deployments, which often involves working with network protocols (802.1X/NAC, DHCP, HTTPS, TCP, NetFlow) and optimizing system performance in large-scale environments. Integration and Orchestration: Integrating Forescout with a wide array of existing network infrastructure (Switches, Routers, wireless controllers, Firewalls) and third-party security tools (SIEMs, ticketing systems, vulnerability management platforms) through APIs to enable coordinated, automated threat responses. Visibility and Monitoring: Utilizing Forescout's agentless discovery and classification capabilities to provide continuous, Real Time visibility and risk assessment of all assets on the network. Required Skills and Knowledge Forescout Technology: In-depth knowledge of the Forescout 4D Platform, including components like eyeSegment, eyeSight, and eyeControl. Networking Fundamentals: A strong understanding of core routing, switching, wireless, and network security technologies. Security Frameworks: Knowledge of best practices for network segmentation, zero trust security architecture, and regulatory compliance mandates. Diverse Environments: Experience managing devices across hybrid, multi-vendor, and potentially air-gapped system
29/01/2026
Contractor
Forescout Network SME Rate: £525 a day IR35: Inside IR35 Location: Bristol Working pattern: Hybrid You will join a global IT consultancy delivering digital transformation to a global brand. Role Description: Design and Configuration: Leading the design and implementation of Forescout CounterACT products and other modules to meet an organization's specific security and compliance needs. Network Access Control (NAC): Managing secure connectivity and access control policies for all connected devices (wired and wireless), including IT, IoT, IoMT, and OT/ICS assets. Policy Enforcement: Developing and enforcing granular, dynamic security policies to ensure compliance and implement zero trust principles, dynamically assigning devices to appropriate network segments or applying access control lists (ACLs) based on Real Time assessments. Troubleshooting and Optimization: Providing high-level support and troubleshooting for Forescout deployments, which often involves working with network protocols (802.1X/NAC, DHCP, HTTPS, TCP, NetFlow) and optimizing system performance in large-scale environments. Integration and Orchestration: Integrating Forescout with a wide array of existing network infrastructure (Switches, Routers, wireless controllers, Firewalls) and third-party security tools (SIEMs, ticketing systems, vulnerability management platforms) through APIs to enable coordinated, automated threat responses. Visibility and Monitoring: Utilizing Forescout's agentless discovery and classification capabilities to provide continuous, Real Time visibility and risk assessment of all assets on the network. Required Skills and Knowledge Forescout Technology: In-depth knowledge of the Forescout 4D Platform, including components like eyeSegment, eyeSight, and eyeControl. Networking Fundamentals: A strong understanding of core routing, switching, wireless, and network security technologies. Security Frameworks: Knowledge of best practices for network segmentation, zero trust security architecture, and regulatory compliance mandates. Diverse Environments: Experience managing devices across hybrid, multi-vendor, and potentially air-gapped system
Exchange Specialist (Hybrid Exchange Build) Location: Hybrid - expenses for travel and accommodation in Ireland. Occasional visits to London. Contract: 4-6 months Start: ASAP +Outside IR35 +£500 - £535 a day We're looking for an Exchange Specialist with the technical chops and real-world experience to design and build a hybrid Exchange environment . This is a hands-on role for someone who's done this before and knows the difference between "it works in theory" and "it works in production." You'll be working as part of a project delivery team to implement a secure, scalable hybrid Exchange solution - integrating on-prem Exchange with Exchange Online, ensuring seamless coexistence, mail flow, and identity synchronization. Key Responsibilities Design, build, and configure a hybrid Exchange environment (on-prem + Exchange Online). Lead migration planning and execution for mailboxes, distribution lists, and shared resources. Implement best practices for security, authentication, and compliance (MFA, DKIM, SPF, DMARC, etc.). Work closely with Infrastructure and Security teams to integrate with Active Directory and Azure AD. Troubleshoot complex mail flow and hybrid connectivity issues. Document the environment, configuration, and migration procedures. Provide knowledge transfer and guidance to in-house IT teams. Required Skills & Experience Proven experience designing and implementing hybrid Exchange environments (Exchange 2016/2019 + O365). Deep understanding of Exchange Online, Azure AD Connect, and mail routing . Strong knowledge of PowerShell for automation and administration. Familiarity with M365 security & compliance features. Comfortable working independently and remotely, with occasional travel to Dublin for key project phases. Excellent communication skills - clear, direct, and able to translate tech into action. If you'd like to discuss this Exchnage SME in more detail, please send your updated CV to (see below) and I will get in touch.
06/10/2025
Contractor
Exchange Specialist (Hybrid Exchange Build) Location: Hybrid - expenses for travel and accommodation in Ireland. Occasional visits to London. Contract: 4-6 months Start: ASAP +Outside IR35 +£500 - £535 a day We're looking for an Exchange Specialist with the technical chops and real-world experience to design and build a hybrid Exchange environment . This is a hands-on role for someone who's done this before and knows the difference between "it works in theory" and "it works in production." You'll be working as part of a project delivery team to implement a secure, scalable hybrid Exchange solution - integrating on-prem Exchange with Exchange Online, ensuring seamless coexistence, mail flow, and identity synchronization. Key Responsibilities Design, build, and configure a hybrid Exchange environment (on-prem + Exchange Online). Lead migration planning and execution for mailboxes, distribution lists, and shared resources. Implement best practices for security, authentication, and compliance (MFA, DKIM, SPF, DMARC, etc.). Work closely with Infrastructure and Security teams to integrate with Active Directory and Azure AD. Troubleshoot complex mail flow and hybrid connectivity issues. Document the environment, configuration, and migration procedures. Provide knowledge transfer and guidance to in-house IT teams. Required Skills & Experience Proven experience designing and implementing hybrid Exchange environments (Exchange 2016/2019 + O365). Deep understanding of Exchange Online, Azure AD Connect, and mail routing . Strong knowledge of PowerShell for automation and administration. Familiarity with M365 security & compliance features. Comfortable working independently and remotely, with occasional travel to Dublin for key project phases. Excellent communication skills - clear, direct, and able to translate tech into action. If you'd like to discuss this Exchnage SME in more detail, please send your updated CV to (see below) and I will get in touch.
UCCE Consultant - SC Cleared + 9 month initial contract + £560 to £625 per day + Hybrid working out of Berkshire + Inside IR35 Key Skills: + UCCE + WxCCE + SC Cleared We are looking for a skilled UCCE Engineer to join our team and take ownership of Cisco Unified Contact Center Enterprise environments. You'll be responsible for designing, implementing, supporting, and optimizing enterprise-level contact center solutions. This role requires a mix of technical expertise, troubleshooting skills, and stakeholder engagement to ensure seamless, resilient, and scalable voice/contact center operations. Key Responsibilities Design, configure, and deploy Cisco UCCE solutions including ICM, CVP, CUIC, CUCM, and Finesse. Manage integrations with third-party systems (WFM, CRM, CTI, SIP gateways, etc.). Monitor and troubleshoot voice infrastructure, ensuring high availability and performance. Perform regular upgrades, patching, and capacity planning. Support end-to-end call flows, routing scripts, and reporting solutions. Create and maintain technical documentation, diagrams, and knowledge base articles. Collaborate with business and IT stakeholders to gather requirements and deliver scalable solutions. Provide tier-3 support for complex incidents and root cause analysis. Ensure compliance with security and data governance standards. Required Skills & Experience Proven experience working as a UCCE Engineer in enterprise environments. Strong knowledge of Cisco UCCE components : ICM, CVP, CUIC, CUCM, Finesse. Proficiency in Scripting and call routing strategies. Solid understanding of SIP, VoIP, and telephony protocols . Experience with CTI integrations and multi-channel contact center solutions. Good troubleshooting skills across network, voice, and application layers. Cisco Webex - WxCCE Familiarity with Windows Server, SQL Server, and Active Directory in a UCCE context. Ability to work under pressure and resolve issues in mission-critical environments. Desirable Skills Cisco certifications (CCNP Collaboration, CCIE Collaboration, or equivalent). Knowledge of Genesys, Avaya, or other CCaaS platforms . Exposure to cloud-based contact centers (Webex CC, Amazon Connect, Five9, etc.). Experience with automation tools, Scripting (PowerShell, Python), or APIs .
02/10/2025
Contractor
UCCE Consultant - SC Cleared + 9 month initial contract + £560 to £625 per day + Hybrid working out of Berkshire + Inside IR35 Key Skills: + UCCE + WxCCE + SC Cleared We are looking for a skilled UCCE Engineer to join our team and take ownership of Cisco Unified Contact Center Enterprise environments. You'll be responsible for designing, implementing, supporting, and optimizing enterprise-level contact center solutions. This role requires a mix of technical expertise, troubleshooting skills, and stakeholder engagement to ensure seamless, resilient, and scalable voice/contact center operations. Key Responsibilities Design, configure, and deploy Cisco UCCE solutions including ICM, CVP, CUIC, CUCM, and Finesse. Manage integrations with third-party systems (WFM, CRM, CTI, SIP gateways, etc.). Monitor and troubleshoot voice infrastructure, ensuring high availability and performance. Perform regular upgrades, patching, and capacity planning. Support end-to-end call flows, routing scripts, and reporting solutions. Create and maintain technical documentation, diagrams, and knowledge base articles. Collaborate with business and IT stakeholders to gather requirements and deliver scalable solutions. Provide tier-3 support for complex incidents and root cause analysis. Ensure compliance with security and data governance standards. Required Skills & Experience Proven experience working as a UCCE Engineer in enterprise environments. Strong knowledge of Cisco UCCE components : ICM, CVP, CUIC, CUCM, Finesse. Proficiency in Scripting and call routing strategies. Solid understanding of SIP, VoIP, and telephony protocols . Experience with CTI integrations and multi-channel contact center solutions. Good troubleshooting skills across network, voice, and application layers. Cisco Webex - WxCCE Familiarity with Windows Server, SQL Server, and Active Directory in a UCCE context. Ability to work under pressure and resolve issues in mission-critical environments. Desirable Skills Cisco certifications (CCNP Collaboration, CCIE Collaboration, or equivalent). Knowledge of Genesys, Avaya, or other CCaaS platforms . Exposure to cloud-based contact centers (Webex CC, Amazon Connect, Five9, etc.). Experience with automation tools, Scripting (PowerShell, Python), or APIs .