BGC Group

A leading financial technology firm in Belfast is seeking a Customer Support Engineer to enhance global support for a core product. The role requires over 3 years of customer support experience in financial services, strong Unix/Linux skills, and a passion for learning new technologies. Candidates must be able to work independently and adapt to changing environments, with knowledge of networking and technical writing being advantageous.

Lucera Financial Infrastructures is hiring a Customer Support Engineer for our Belfast office to help expand our global support footprint for one of our core products used by some of the top names in financial services. We are looking for someone with 3+ years' experience working primarily with customer support in financial services. The role is for individuals who can work effectively as part of the local and wider global team, with the ability to work independently with a strong sense of ownership. Strong passion for technology, with an ability and desire to pick up new technologies. Experience of first and second level support, and customer onboarding. Understanding of support processes, and ability to react and adapt to changing circumstances. Strong skills in Unix/Linux based environments. Knowledge of common scripting languages and ability to automate common processes, and interact with existing frameworks. Experience with Financial Services, in particular concepts of Market Data and Order Entry. Responsibilities While any potential candidate will be expected to learn new and unfamiliar concepts as part of their day to day role, knowledge and experience of any of the following would be advantageous: Networking Deployment Management Messaging protocols, in particular FIX Technical writing

BGC & Cantor 2026 UK Technology Summer Internship Programme - Infrastructure Greater London, United Kingdom Job Description BGC and Cantor Fitzgerald's Technology Internship programme (Development) offers graduates an opportunity to be part of an exciting and growing team. Interns will gain hands on experience working alongside industry professionals on high impact projects that support innovation, scalability, and operational excellence across our global businesses. Interns will have exposure to cutting edge technology as the firm is agile and has a dynamic approach delivering world class customer service to a diverse client base. Our Technology Internship will commence in Summer 2026 for 10 weeks. We are seeking candidates who are in their penultimate year or have completed all of their higher education studies, have an interest in Technology and are looking to start their career within Financial Services. The programme will consist of technical and professional skills training. You will have a mentor to support and guide your career throughout this programme. This opportunity could lead to full time position. Responsibilities Offer technical support to Front Office trading applications used by internal brokers and external customers across multiple asset classes and across all of our brands. Carry out IT Service Operation and Transition (release, change and incident management). Assist with dynamic daily functions carried out supporting a busy trade floor, middle office and back office areas. Technology's used WIN10/Active Directory/0365 to Cisco to Unigy systems. Work with all aspects of Enterprise level Brocade Data Fabrics, Enterprise Storage Array Administration and EMC Data Protection. Have responsibility for the full lifecycle of multi platform infrastructure projects, from data centre design to new application build and implementation. Support the automation of infrastructure tasks using scripting languages (e.g., PowerShell, Python, or Bash). Contribute to infrastructure documentation, including architecture diagrams, operating procedures, and change records. Attributes 2026 Graduates or those who have already graduated Graduates with a passion for technology and an interest in financial services. Enthusiastic and open to the prospect of developing skills in data and technology. Open to new challenges and solving new problems. Ability to work under pressure, handle multiple tasks, and prioritise workloads. Strong written and verbal communication, to build relationships across multiple stakeholders. Preferred Qualities Ability to effectively articulate technical challenges and solutions. Knowledge of trading systems and financial products is desirable. Awareness of the ITIL Framework, Gitlab, Python, Unix, Linux, SQL Eagerness to learn about enterprise infrastructure, networks, virtualization, and cloud technologies. Job Info Job Identification 246444 Locations Five Churchill Place, London, Canary Wharf, E14 5HP, GB