Goldman Sachs Bank AG

A leading financial institution is seeking an Associate for the Internal Audit team in London. This role involves planning and executing audit tests, identifying risks, and recommending improvements to ensure compliance with regulations. Candidates should have over 4 years of experience in public accounting or internal audit, along with strong analytical and communication skills. Relevant industry certification is a plus. The position offers extensive benefits including health insurance and retirement planning options.

Internal Audit, Controllers & Tax, Associate, London location_on London, Greater London, England, United Kingdom More About This Job In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail-oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. Business Unit and Role Overview The primary role of Internal Audit is to help protect the assets, reputation and sustainability of the organization. Internal Audit independently assesses the firm's internal control structure. We provide assurance that financial reporting is reliable, that there is compliance with applicable laws and regulations and that the firm's operations are effectively controlled. We assist management in identifying risk and commercially managing risk by providing advice in developing control solutions and monitoring the implementation of management's control measures. Internal Audit assists the firm's Board of Directors' Audit Committee in fulfilling its oversight responsibilities and regularly interacts with the external independent auditors. Internal Audit is organized into global teams of business and technology auditors. IA is comprised of the following global functional audit teams covering the various business areas of the firm: Global Banking and Markets, Platform Solutions, Asset and Wealth Management, Engineering, Core and Cyber Security, Compliance and Legal, Risk and Capital Planning, Enterprise, and Controllers and Tax. Business Audit, Controllers & Tax Associate General Responsibilities Develop and maintain a good understanding of business areas, its products, and supporting functions Plan and execute audit testing to ensure audit fieldwork is focused on the right areas and documentation meets high quality standards Identify risks, assess mitigating controls, and make recommendations on improving the control environment Prepare commercially effective audit conclusions and findings, and present to IA senior management and business clients Follow-up on open audit issues and their resolution General Skills and Experience Team-oriented with a strong sense of ownership and accountability Strong interpersonal and relationship management skills Strong verbal and written communication skills Solid analytical skills Good technical knowledge of relevant product areas Highly motivated with the ability to multi-task and remain organized in a fast-paced environment 4+ years of experience in a public accounting or internal audit role within the financial services industry or a related control function Relevant certification or industry accreditation (e.g., ACA, ACCA) is a plus Team/Product Specific Skills and Experience Good understanding of financial concepts and/or operations related to controllers and tax functions. Knowledge in any of the following areas are preferred: US GAAP/ IFRS Regulatory capital calculation and reporting Recovery and Resolution regulatory requirements Client Assets Position Reporting Direct and indirect taxation About Goldman Sachs Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.

A leading global bank is seeking a Vice President Software Engineer in Birmingham. This backend engineering position focuses on developing micro-services using Java and Spring, primarily for the Private Wealth Management onboarding platform. The role requires extensive experience in software development with a strong emphasis on collaboration with teams across the organization. Candidates should have 7+ years in development and possess excellent analytical and communication skills. This is a unique opportunity to join a top-tier engineering team.

Asset & Wealth Management - Software Engineer - Vice President Birmingham location_on Birmingham, West Midlands, England, United Kingdom What We Do At Goldman Sachs, our Engineers don't just make things - we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets. Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment. Private Wealth Management The Private Wealth Management business provides end to end Investment Management services and advice across a large range of asset classes for high-net-worth individuals. PWM leverages a global technology platform offering, an integrated suite of tools, and applications to onboard clients. Our software helps realize a client's goals and objectives, develops, and implements an integrated wealth management plan and delivers first class client service. The successful candidate will join the global PWM Onboarding Engineering Team. We develop digital solutions to help onboard and manage client and account data. We work closely with our business partners to streamline business workflows and drive growth. How You Will Fulfill Your Potential This is a backend engineering role which will involve the candidate working across a variety of areas, primarily micro service development in Java, Spring and interaction with MongoDB. It requires the candidate to be familiar with distributed services, testing, system monitoring and reporting, and the complete SDLC process. Any experience in application security will be preferred. This role offers the opportunity to work with a best in class team of engineers building the next generation onboarding platform for PWM business. The team works directly with a variety of stakeholders, including product & operations teams, and partnering closely with engineering teams across the division to help in evolving the alternatives platform. Skills and Experience We Are Looking For Bachelor's or master's degree in computer science, engineering, or related field 7+ years experience developing in Java, Spring & Non SQL technologies such as MongoDB Experience with micro services, java deployments & devOps tools such as Gitlab Full understanding of software development lifecycle best practices An ability to drive to goals and milestones while valuing and maintaining a strong attention to detail Strong communication and documentation skills - both verbally and in writing to effectively interact with multiple people and global teams Excellent judgment, analytical thinking, and problem solving skills Strong team player & experience working with global teams Self motivated individual that possesses excellent time management and organizational skills Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:

A leading global investment firm in London seeks a skilled Product Designer to enhance its design systems. The role involves owning and evolving a complex design framework while integrating AI into workflows. Candidates should possess over 7 years of design experience, expertise in tools like Figma, and a portfolio showcasing strong visual craftsmanship. This position offers significant opportunities for impact within a dynamic financial environment, shaping the future of design at a premier institution.

OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. YOUR IMPACT We're looking for an experienced Complaints Leader that has a passion for customer service to join our growing customer support team. If you have worked in a contact centre environment and have strong understanding of operational processes with good presentation and communication skills, we want to hear from you. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer agent roles play a vital role in upholding the three customer support principles of customer focus, process innovation, and risk management. What you'll do: Oversee the management and reporting of customer complaints, including Executive Complaints and Financial Ombudsman cases. Provide leadership, clear communication, coaching and professional development to complaints specialists, ensuring performance targets and agent satisfaction are achieved. Act as a senior point of escalation, directly handling complex customer enquiries and complaints, including fraud cases, and ensuring prompt, high quality resolution within established timescales. Ensure all complaints are acknowledged in a timely manner and customers are kept informed throughout the complaint process. Manage the E2E resolution of customer complaints, within given timescales. Collaborate closely with legal, compliance, and cross functional teams to maintain process efficiency and effective complaint handling. Provide regular and ad hoc complaint reports, including root cause analysis, for senior management and regulatory purposes. Responsible for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives. Recommend changes to reduce complaints and enhance customer experience, using root cause analysis. Drive enhancements in business processes, optimise resource allocation, and ensure audit compliant administrative procedures. Identify technological enhancements and assist in the development of tech requirements impacting Operations processes within the business. Allocate workloads across multiple channels to ensure efficient resource utilisation. Employ principles and techniques as defined in the quality audit criteria, and develop and implement quality assurance standards, processes, and controls. Conduct internal quality audits of the customer support team and support the delivery of corrective action plans, training, and communication to improve quality outcomes. Own and control risk for Complaint processes and assist management team in driving positive operational improvements. Work closely with Business Risk Managers to identify key controls and escalation procedures. Proactively identify any new issues or risks and work to ensure suitable controls are in place. REQUIREMENTS An understanding of complaint regulations such as DISP, and complaints management along with the wider regulatory environment Self directed team player, ability to drive high performance and work independently or in a team oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication and interpersonal skills Good analytical and problem solving skills Proven delivery of excellent customer experience and advocacy Strong customer focus and a good telephone manner Ability to lead teams and drive performance standards Good leadership skills and the ability to motivate and develop staff A desire to help others work towards targets and develop their skills Ability to set, meet and exceed targets Ability to manage change Basic Qualifications Minimum of 5 years of customer service experience (with at least 2 years in a complaints capacity) In depth product knowledge across Banking and Savings within retail banking Preferred Qualifications Complaints leadership in a retail banking environment Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short term disability, long term disability, life, accidental death, labour accident and business travel accident insurance. Vacation policies We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). Child Care & Family Care We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer.