2022 - Chief Operating Office

Overview Business Unit: Technology Operations & Cyber Security (TOCS) Salary range: £40,000 - £50,000 per annum DOE Location: Hybrid - Occasional Travel to a UK Virgin Money Hub when required Contract type: Permanent - Full time Our Team We are seeking a highly skilled Software Asset Management (SAM) Specialist to join our SACM team and drive excellence in software compliance, licensing, and optimisation. This is a critical role for ensuring our software estate is cost-effective, compliant, and aligned with business needs. You will be responsible for managing and optimising software assets across a diverse vendor and platform landscape, with a strong focus on Microsoft, IBM, Oracle, VMware, Red Hat and Adobe. Snow License Manager experience preferred; ServiceNow SAM Pro knowledge beneficial, as is a deep understanding of software licensing models and compliance frameworks across the enterprise estate. What you'll be doing Leading the end-to-end Software Asset Management lifecycle, including procurement, deployment, usage tracking, and retirement. Maintaining and optimising SAM tooling (Snow License Manager or ServiceNow SAM Pro) and IBM Bigfix/ILMT (desirable). Ensuring compliance with software licensing agreements across multiple vendors. Analysing software usage data to identify optimisation opportunities and cost savings. Collaborating with procurement, finance, relationship managers and IT teams to support audits and vendor negotiations. Producing Effective License Positions (ELP's) across vendors and products. Developing and maintaining SAM policies, processes, and documentation. Providing expert guidance on licensing models. Supporting SAM governance in all environments, including SaaS and Public Cloud platforms. We need you to have Proven experience in a Software Asset Management role. Hands-on expertise in a SAM tooling product with Snow License Manager or ServiceNow SAM Pro highly desirable. Hands-on expertise in BigFix & ILMT and management of Passport Advantage (PA), to support IBM, highly desirable. Strong knowledge of software licensing, compliance, and optimisation strategies across the on-prem endpoint, server and enterprise estate, SaaS and Public Cloud. In-depth experience with major vendors: Microsoft, IBM, Oracle, VMware, Red Hat & Adobe. Excellent analytical, reporting and problem-solving skills (PowerBI desirable). Strong stakeholder engagement and communication abilities. Nice to have Familiarity with ITAM and CMDB practices. ServiceNow experience. SAM certification (e.g., CSAM, ITIL, ISO/IEC 19770). Experience of working in the Banking & Finance sector The extras you'll get 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose: Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team: Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.

A leading financial services provider in the UK seeks a Software Asset Management (SAM) Specialist to manage software compliance and optimization. The role involves leading the SAM lifecycle, ensuring compliance across multiple vendors, and collaborating with cross-functional teams for audits. Ideal candidates will have hands-on experience with SAM tools like Snow License Manager and strong knowledge of software licensing strategies. This position offers a competitive salary, private medical insurance, and numerous benefits including generous holiday time.

Business Unit: COO - Core Banking, Product & Channels Salary range: £72,800 to £91,000 per annum DOE Location: Hybrid with occasional travel to a UK Virgin Money Hub location when required Contract type: Permanent Overview Our Team: Working in Core Banking is a big deal. We sit at the heart of Virgin Money, making sure the systems that power our Current Account and Savings products are always available, stable and ready to support our customers. As part of Products & Channels, we are accountable for the reliability, resilience and change delivery of the applications that run on our core account processing and mainframe based platforms. You'll play an important role in shaping how we run, maintain and evolve these platforms to meet customer needs, support regulatory change and enable the wider business strategy. The work we do ensures Virgin Money can serve millions of customers every day with accuracy, safety and confidence. The Core Banking Team is also integral to the success of the Nationwide Building Society integration. We're responsible for supporting the safe and seamless migration of Virgin Money's Current Account and Savings customers onto NBS target systems, a major programme that requires precision, deep technical knowledge and strong partnership across the organisation. Our work ensures customers continue to access their money without disruption throughout this transition. Joining the team means being part of a high performing and trusted group that takes pride in doing the difficult things exceptionally well: safeguarding the stability of our core systems, delivering complex change and underpinning many of the most critical services Virgin Money provides. What you'll be doing Providing senior technical leadership across Core Banking, acting as one of the most experienced solution architects supporting our core account processing and mainframe based platforms. Leading the architectural direction for the Current Account and Savings migration into Nationwide. You'll ensure technical strategy, solution alignment and design governance across multiple delivery teams, while keeping the migration safe, accurate and in line with regulatory expectations and NBS target state. Guiding, coaching and mentoring Solution Architect colleagues and supporting capability development across the wider architecture community. Working closely with Product, Engineering, Operations and Programme teams to understand requirements and priorities, helping ensure solution designs balance business outcomes, technical integrity and platform reliability. Providing clear and authoritative technical advice to Project Managers, Technical Leads and senior stakeholders to support effective planning, sequencing and dependency management. Developing high quality high level designs that follow Group technical standards, architectural principles and governance frameworks, and ensuring they remain robust, secure, scalable and traceable. Owning designs throughout the delivery lifecycle, including assessing change requests and confirming technical impacts as delivery evolves. Leading design workshops and forums that bring together technical leads, project teams, third party suppliers and business SMEs to drive clarity and credible decision making. Influencing architectural decisions across complex multi system journeys, ensuring alignment across platforms and coherent end to end customer outcomes, especially where integration with NBS, Payments, Channels or wider Group systems is required. Acting as a key architectural representative for Core Banking in governance forums, risk assessments, migration readiness checkpoints and technical review boards. Contributing to Group architecture communities of practice and helping strengthen design standards, share patterns and build capability across the organisation. Leading internal improvement initiatives to enhance how we design, document, govern and deliver technical solutions so that Core Banking continues to support the organisation's needs. We need you to have Hands on experience as a Solution Architect, ideally in complex, highly integrated enterprise environments. Knowledge of Core Banking concepts and platforms, including account processing engines, customer ledgers, batch processing and high volume transaction systems. A proven ability to design end to end enterprise solutions with a clear understanding of integration patterns, data flows and operational considerations. Adept in providing senior technical leadership, influencing architectural direction and guiding colleagues without direct line management authority. Experience working in regulated financial services, with a strong grasp of resilience, compliance, risk and audit requirements. Excellent stakeholder management and communication skills, with the ability to explain complex technical issues to non technical audiences. Strong governance and design assurance experience, ensuring solutions follow Group architectural standards and remain aligned throughout delivery. Confidence leading technical workshops and cross functional design forums to drive clarity, alignment and effective decision making. It's a bonus if you have but not essential Ability to contribute in large scale transformation, migration or platform consolidation programmes, ideally involving customer or product migrations. Knowledge of debit card processing flows, including authorisation, settlement and lifecycle events, and how these interact with Core Banking platforms. The extras you'll get: 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of theNationwide group,together we're the UK's first full service mutual bank serving millions of retail and business customers and all driven by our purpose: Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society.We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.

Overview Business Unit: Chief Operating Office Salary Range: £28,800 - £36,000 per annum DOE+ shift allowance + benefits Location: UK Hybrid with occasional travel to key hubs when required. Contract Type: Permanent Working Pattern: This role operates on a shift pattern of 3 days, 3 off, 3 nights, 3 off Our Team This role sits within the Detect & Respond sub-team of the Group Security Operations Centre, under the Cyber Security tower in Security & Resilience. Working with the team you will be analysing and responding to security events as they surface, making initial judgements as to possible severity, seeking support and guidance where needed, and escalating or developing mitigation recommendations to help defend our systems and data. Your role will often require close collaboration with other parts of the business to help identify, enable, and drive the right investigation steps and response actions. The GSOC defends the whole of Nationwide and Virgin Money's estate, both Member-facing and support capabilities, requiring engagement and communication with both technical and non-technical teams across the business. You'll help mature our internal processes, developing or defining appropriate detection, response and containment capabilities as well as contributing to the GSOC Strategy. You will help shape our future technology direction, suggesting and assisting with innovative ways to combat contemporary cyber threats so we remain fit to find and confront malicious activity. What you'll be doing You'll be handling cyber security alerts from triage through to closure, making and evidencing high quality decisions and escalating where appropriate There will be opportunities to play a supporting role in Incident Response activities to enable the prompt identification, investigation and mitigation of threats, acting across various roles and responsibilities to achieve cyber risk reduction in cloud, hybrid and on-premises environments You'll be expected to identify potential service improvements to enable GSOC Detect & Respond to operate more effectively and efficiently, providing feedback and taking ownership to deliver improvement activities where appropriate Supporting BAU operational demands, including process/playbook development, use case review, and the collection and production of Management Information This role will require you to work closely with other teams across S&R, TOCs and COO to drive positive security outcomes We need you to have Experience of working within a Cyber Security (e.g., SOC, Cyber Incident Response, Penetration Testing) or IT (e.g. Service Desk, Sysadmin) role A problem-solving mindset, with the ability to use structured and analytical approaches Demonstrable knowledge of basic IT concepts, including but not limited to Networking, Hardware, Operating Systems & Cloud Computing Working knowledge of core Cyber Security concepts and tooling, and the ability to apply this understanding to investigations The ability to build good working relationships with both technical and business stakeholders, gaining their respect and trust based on your knowledge and professionalism The ability and desire to quickly learn new technologies It's a bonus if you have but not essential CompTIA Security+ (or equivalent Defensive Security certification) CompTIA Network+ (or equivalent Networking certification) Certified Ethical Hacker (or equivalent Offensive Security certification) MS SC-200 (or equivalent Security Tooling certification) Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of theNationwide group,together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose. Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team. Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit We're in the process of bringing Virgin Money and Nationwide together which, subject to Court approval, will happen on 2 April 2026. You can find out more about what this means at the Nationwide transfer page. If you're successful in securing a role with us, your employment will move automatically to Nationwide when this transfer goes ahead. Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Overview Business Unit: Technology Operations & Cyber Security (TOCS), COO Salary range: £33,600 to £42,000 - Per annum - Pro rata - DOE Location: Hybrid - Occasional travel to Glasgow and Newcastle hub when required. Contract type: Permanent - Part time - 17.5 Hours a week (0.5 FTE) Our Team We have a fantastic opportunity for a part time 0.5 FTE Senior Virtual Engineer in our Virtual Workspace Team. Responsible for the overall strategy, Application Delivery and Desktop Provisioning across all virtual environments within the bank, the Virtual Workspace team within TOCS operate, monitor, maintain, protect, and evolve the Banks Corporate Virtual Workspace environment which is central to providing customer and colleague-facing services to internal and 3rd Party colleagues. The team currently supports a range of legacy and current Citrix farms, a growing Azure Virtual Desktop footprint, the ability and knowledge to effectively support all of these is paramount. What you'll be doing Management, configuration, administration, and maintenance of Citrix and Azure Virtual Desktop Infrastructure. Provide Virtual environment support to colleagues and customers Plan & execute technical & procedural improvements to the Virtual Stack & where relevant associated applications. Be comfortable taking ownership of incidents from a virtual perspective making any decisions or guidance to regain service. Collaborating with project teams to ensure that change within the environment is managed and controlled effectively. Build effective relationships with supporting departments, our 3rd parties and colleagues. Manage the patching lifecycle, including scheduling, deployment, and verification. Supporting and implementation deliverables and support. Project lifecycles including (but not be limited to) design influence, infrastructure build and test We need you to have Knowledge and demonstrated experience of Citrix XenDesktop, NetScaler's and the full Citrix Stack Knowledge and demonstrated experience of AVD and/or Windows 365 Cloud PC from a configuration and management perspective. Knowledge of administering blade infrastructure in VMWare. Knowledge of corporate business continuity and disaster recovery processes. Knowledge and demonstrated experience of using Citrix DaaS/Cloud for managing workloads and access. Experience in IT security, system administration, or a similar role with a focus on security patch management and system upgrades Experience of working in a highly governed and controlled IT environment Ability to travel to multiple sites across the UK to provide support when needed. Enthusiastic, self-motivated and determined to deliver an excellent service. Ability to support out of hours patching / change on an ad hoc schedule. Desirable skills Experience of application containerisation processes. Experience of App-V and SCCM. Experience of Ivanti UEM / AppSense. Benefits 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of theNationwide group,together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team at Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.

A leading UK financial services provider is looking for a part-time Senior Virtual Engineer to manage Citrix and Azure virtual infrastructures. This role involves supporting colleagues and customers, executing improvements, and maintaining security within a highly governed IT environment. The candidate should have experience with Citrix XenDesktop, Azure Virtual Desktop, and IT security protocols. Benefits include flexible work arrangements and an annual performance-related bonus, contributing to a progressive and inclusive workplace culture.