Business Development Executive Midlands £26,000 + Monthly Commission (Uncapped, 10% of GP) An established, family-run UK Managed Services Provider with 30+ years experience supporting organisations across the Midlands. The business delivers Managed IT, Cyber Security hardening and user training, Unified Communications/Telephony, and Managed Print, backed by a dedicated in-house support team (no outsourced desks). With a strong reputation for reliability and long-term partnerships, this is a stable, values-led business with a performance-driven sales culture and an active sustainability/community focus. The Role: This is a new business Business Development Executive position focused on creating pipeline and booking qualified meetings. You ll work with a CRM packed with thousands of accurate company records and support three experienced salespeople with strong close rates. You ll also be paired with another BDE who s been in the business for over a decade - so you ll have structure, support and proven ways of working from day one. Responsibilities: Proactively prospect by phone and identify opportunities across Managed IT, Cyber, Comms and Managed Print. Run confident outreach conversations build rapport, qualify need, and handle objections. Deliver daily/weekly activity against clear KPIs: 45 cold calls per day and 10 qualified meetings per month. Follow up leads via email, LinkedIn, Sales Navigator and other lead-gen platforms. Keep CRM activity and prospect data accurate and up to date. Work closely with the sales team to ensure clean handover and strong meeting quality. Keep messaging sharp by staying aware of competitor activity and market changes. Improve product knowledge and sales technique through training and self-learning. Candidate Requirements Proven outbound telesales/telemarketing (or strong customer-facing experience with a commercial edge). Confident, clear communicator with strong listening and questioning skills. Comfortable working to targets and KPIs, with resilience and consistency. Strong persuasion/objection handling and a professional approach to prospects. CRM familiarity and experience using LinkedIn/Sales Navigator preferred. Team player who can work independently and stay organised. What we offer: £26,000 basic. Monthly commission: 10% of GP, uncapped. 25 days holiday. Annual pay reviews. Team socialising and events. A stable environment with long-tenured colleagues, a proven sales structure, and data to drive results.
19/01/2026
Full time
Business Development Executive Midlands £26,000 + Monthly Commission (Uncapped, 10% of GP) An established, family-run UK Managed Services Provider with 30+ years experience supporting organisations across the Midlands. The business delivers Managed IT, Cyber Security hardening and user training, Unified Communications/Telephony, and Managed Print, backed by a dedicated in-house support team (no outsourced desks). With a strong reputation for reliability and long-term partnerships, this is a stable, values-led business with a performance-driven sales culture and an active sustainability/community focus. The Role: This is a new business Business Development Executive position focused on creating pipeline and booking qualified meetings. You ll work with a CRM packed with thousands of accurate company records and support three experienced salespeople with strong close rates. You ll also be paired with another BDE who s been in the business for over a decade - so you ll have structure, support and proven ways of working from day one. Responsibilities: Proactively prospect by phone and identify opportunities across Managed IT, Cyber, Comms and Managed Print. Run confident outreach conversations build rapport, qualify need, and handle objections. Deliver daily/weekly activity against clear KPIs: 45 cold calls per day and 10 qualified meetings per month. Follow up leads via email, LinkedIn, Sales Navigator and other lead-gen platforms. Keep CRM activity and prospect data accurate and up to date. Work closely with the sales team to ensure clean handover and strong meeting quality. Keep messaging sharp by staying aware of competitor activity and market changes. Improve product knowledge and sales technique through training and self-learning. Candidate Requirements Proven outbound telesales/telemarketing (or strong customer-facing experience with a commercial edge). Confident, clear communicator with strong listening and questioning skills. Comfortable working to targets and KPIs, with resilience and consistency. Strong persuasion/objection handling and a professional approach to prospects. CRM familiarity and experience using LinkedIn/Sales Navigator preferred. Team player who can work independently and stay organised. What we offer: £26,000 basic. Monthly commission: 10% of GP, uncapped. 25 days holiday. Annual pay reviews. Team socialising and events. A stable environment with long-tenured colleagues, a proven sales structure, and data to drive results.
3rd Line Team Leader Northampton £45,000 £55,000 + Benefits Join a leading IT service providers delivering managed IT, cloud, connectivity, security, and support services to businesses across multiple sectors. In this role, you ll lead a team of 3rd Line Engineers, supporting the Head of Service Desk to drive SLA and XLA performance, manage escalations, and enhance processes to deliver an exceptional customer experience. You ll also coach and develop team members, oversee incident ownership, and collaborate across technical functions to maintain service excellence and continuous improvement. What s on offer: Hybrid working (3 days in / 2 days remote after probation), days holiday + bank holidays (rising with tenure), optional 2 weeks unpaid leave, subsidised healthcare and medical benefits, modern workspace with top-tier tech, social events and incentives, and structured training and progression within a leading European IT provider. What we re looking for: Experience leading or mentoring technical teams within a Managed Service Provider (MSP) environment Strong technical knowledge across Networking, Server, Storage, Hardware, Security, Cloud, and Modern Workplace technologies Relevant certifications such as VCP, MS102, AZ104, AZ305, CCNA, CCNP-ENT, JNCIS-ENT, or VMCE (desirable) Hands-on experience managing incidents, escalations, and SLA-driven environments Ability to improve processes, coordinate workloads, and ensure service delivery excellence If you re an experienced Team Lead or 3rd Line Engineer looking to step up into a leadership role within a forward-thinking IT services organisation, this position offers the autonomy, variety, and progression to make a real impact.
19/01/2026
Full time
3rd Line Team Leader Northampton £45,000 £55,000 + Benefits Join a leading IT service providers delivering managed IT, cloud, connectivity, security, and support services to businesses across multiple sectors. In this role, you ll lead a team of 3rd Line Engineers, supporting the Head of Service Desk to drive SLA and XLA performance, manage escalations, and enhance processes to deliver an exceptional customer experience. You ll also coach and develop team members, oversee incident ownership, and collaborate across technical functions to maintain service excellence and continuous improvement. What s on offer: Hybrid working (3 days in / 2 days remote after probation), days holiday + bank holidays (rising with tenure), optional 2 weeks unpaid leave, subsidised healthcare and medical benefits, modern workspace with top-tier tech, social events and incentives, and structured training and progression within a leading European IT provider. What we re looking for: Experience leading or mentoring technical teams within a Managed Service Provider (MSP) environment Strong technical knowledge across Networking, Server, Storage, Hardware, Security, Cloud, and Modern Workplace technologies Relevant certifications such as VCP, MS102, AZ104, AZ305, CCNA, CCNP-ENT, JNCIS-ENT, or VMCE (desirable) Hands-on experience managing incidents, escalations, and SLA-driven environments Ability to improve processes, coordinate workloads, and ensure service delivery excellence If you re an experienced Team Lead or 3rd Line Engineer looking to step up into a leadership role within a forward-thinking IT services organisation, this position offers the autonomy, variety, and progression to make a real impact.
Application Support Analyst Slough Up to £40,000 + Benefits Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you ll take ownership of application operations across core business systems, including Microsoft Business Central and integrated platforms, ensuring data, processes, and integrations remain stable, secure, and high-performing. You ll manage middleware and API connectivity, oversee service tickets, support project delivery in Azure DevOps, and drive continuous improvement within a collaborative technology team. Key Responsibilities Own and resolve application support tickets with clear communication and accurate results. Manage incidents, requests, and problems against agreed service levels. Support project work, configuration, testing, and deployment through Azure DevOps. Oversee middleware and system integrations to ensure secure and reliable data flow. Troubleshoot APIs including payloads, authentication, and performance checks. Protect data integrity across platforms and address recurring issues. Support structured testing, release and change management processes. Contribute to process and system improvements. Maintain documentation including system guides, knowledge articles, and API references. Collaborate with Infrastructure, Cybersecurity, and Development teams. Technical Experience Experience with middleware or integration platforms (e.g. Mulesoft or similar). Ability to work with APIs (headers, payloads, authentication, performance). Familiarity with Azure DevOps (tickets, sprints, release workflows). Understanding of IT service management practices (incident, problem, change). Knowledge of Microsoft Business Central or other Dynamics applications (advantageous). Proficient with Microsoft 365 and Excel (lookups, pivots, data analysis). Basic SQL or scripting knowledge (desirable). Exposure to merchandising, supply chain, finance, or reporting systems (desirable) . If you re an analytically minded, technically capable operations professional who enjoys solving complex system challenges and improving the way technology supports the business, this role offers the ownership, exposure, and collaboration to make a real impact in a dynamic retail environment.
13/01/2026
Full time
Application Support Analyst Slough Up to £40,000 + Benefits Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you ll take ownership of application operations across core business systems, including Microsoft Business Central and integrated platforms, ensuring data, processes, and integrations remain stable, secure, and high-performing. You ll manage middleware and API connectivity, oversee service tickets, support project delivery in Azure DevOps, and drive continuous improvement within a collaborative technology team. Key Responsibilities Own and resolve application support tickets with clear communication and accurate results. Manage incidents, requests, and problems against agreed service levels. Support project work, configuration, testing, and deployment through Azure DevOps. Oversee middleware and system integrations to ensure secure and reliable data flow. Troubleshoot APIs including payloads, authentication, and performance checks. Protect data integrity across platforms and address recurring issues. Support structured testing, release and change management processes. Contribute to process and system improvements. Maintain documentation including system guides, knowledge articles, and API references. Collaborate with Infrastructure, Cybersecurity, and Development teams. Technical Experience Experience with middleware or integration platforms (e.g. Mulesoft or similar). Ability to work with APIs (headers, payloads, authentication, performance). Familiarity with Azure DevOps (tickets, sprints, release workflows). Understanding of IT service management practices (incident, problem, change). Knowledge of Microsoft Business Central or other Dynamics applications (advantageous). Proficient with Microsoft 365 and Excel (lookups, pivots, data analysis). Basic SQL or scripting knowledge (desirable). Exposure to merchandising, supply chain, finance, or reporting systems (desirable) . If you re an analytically minded, technically capable operations professional who enjoys solving complex system challenges and improving the way technology supports the business, this role offers the ownership, exposure, and collaboration to make a real impact in a dynamic retail environment.
