Bowdon Associates Limited

Job Title: Account Manager - IT Services Location: Bolton Salary: £30,000 - £45,000 The Client Our Client are a growing IT Services business (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to add an experienced Account Manager from an IT services background to their team. Want to help businesses grow through technology? Join a fast-growing IT services provider that's passionate about making a real difference for their clients. We're looking for a Sales Account Manager who thrives on building strong partnerships, spotting opportunities for growth, and working as part of a team to deliver outstanding service. Why You'll Love This Account Manager Role - You'll manage 50-100 key accounts , giving you time to focus on meaningful relationships. - Be seen as a trusted advisor , helping clients use IT to achieve their goals-not just upselling, but driving real business growth. - Host webinars to showcase new solutions and keep clients ahead of the curve. - Work closely with our clients support team , reviewing ticket trends to identify where clients need extra help or new solutions. - Enjoy clear career progression -think senior account management, leadership, or strategic roles as the business expands. - Plus, you'll have ongoing support and a team that's got your back . What You'll Be Doing as an Account Manager - Build strong, long-term relationships with your portfolio of key accounts. - Act as a valuable ally , helping clients leverage IT to grow and succeed. - Spot opportunities for upselling and cross-selling-but always with the client's growth in mind. - Review support ticket patterns to identify gaps and recommend proactive solutions. - Collaborate with technical teams to resolve issues quickly and improve service delivery. - Organise and deliver webinars to demonstrate new products and services. - Achieve and exceed quarterly targets for retention and growth. What We're Looking for in the Account Manager - MSP - Experience in account management or sales within IT Services is essential. - A genuine passion for helping customers succeed and grow. - Strong communication and relationship-building skills. - Organised and able to manage multiple accounts effectively. - Comfortable presenting to groups and hosting webinars. - A team player who works well with technical and support teams. - Commercially savvy, proactive, and driven to achieve goals. - Full UK driving licence and happy to travel when needed. What's in It for You - £30,000-£45,000 base salary - Quarterly bonuses for hitting targets - Career progression -our client are growing fast and you can grow with them - A supportive team - 24 days holiday plus bank holidays, and your birthday off -because you deserve to celebrate! - Company health cash plan , including access to a private GP line and a wellbeing support system - Office-based role (collaboration is key) - Onsite parking - Monday to Friday, 9:00 am - 5:30 pm Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards

Job Title: IT Project Engineer Location: Chorley Salary: £35,000 - £40,000 We have an exciting opportunity for a IT Project Engineer / Senior IT Support Engineer to join a growing, friendly and dynamic Managed Service Provider (MSP) who deliver support both remotely and in person to Businesses across the UK. The Role of IT Project Engineer The IT Project Engineer / Senior IT Support Engineer is responsible for leading and delivering IT infrastructure projects for multiple clients in a managed services environment. This role combines technical expertise, project management, and client-facing skills to design, implement, and optimize solutions that meet business objectives. Key Responsibilities of the IT Project Engineer Project Leadership: Lead projects from planning through implementation, including cloud migrations, network buildouts, virtualization, and security modernisations. Ensure projects are delivered on time, within scope, and to quality standards. Technical Solution Design: Architect and deploy solutions such as Windows Server, Azure, Microsoft 365, Active Directory, Exchange/O365 migrations, and hybrid cloud environments. Configure and secure network hardware (VPNs, firewalls, routers, switches). Client Engagement: Act as a technical lead and consultant, communicating directly with clients to align technology solutions with business goals. Provide Tier 3 escalation support Documentation & Reporting: Create and maintain comprehensive project documentation, configurations, standards, and SOWs. Provide regular updates to clients and leadership. Security & Compliance: Implement and manage security improvements (MFA, endpoint protection, email filtering, secure remote access). Ensure all solutions adhere to security best practices and compliance requirements. Process Optimization: Identify opportunities for automation and workflow improvements. Implement scripts and tools to enhance efficiency and reliability of IT services. Collaboration: Work closely with internal teams, vendors, and client IT departments to ensure seamless project execution. Mentor junior engineers and contribute to knowledge sharing. Person Specification for the IT Project Engineer Minimum 3 years' experience in an MSP or multi-client environment. Strong background in Microsoft 365, Azure, Windows Server, and network infrastructure. Hands-on experience with virtualization platforms (VMware, Hyper-V), Cisco/Meraki/Fortinet, Intune, and cloud technologies. Proven success leading migrations, upgrades, and implementations independently. Excellent communication, client-facing, and project management skills. Commitment to documentation, continuous learning, and white-glove service. Benefits Career progression opportunities. 23 Days Holiday Company pension Health & wellbeing programme On-site parking Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.

Job Title: Business Development Manager - Facades Location: Manchester Salary: £50,000 - £60,000 + Package The Client Our client work within the construction industry and are a leading commercial glazing, cladding and façade specialist, they are looking to add a Business Development Manager to their team. This is a fantastic opportunity to join a successful company that encourages innovative thinking, works as a team in line with its vision and values. The Role Our client are seeking an experienced Business Development Manager to Identify, qualify and close new business opportunities, to generate revenue and improve profitability. Identify new business opportunities Utilise and ensure the CRM / Deltek system is up to date at all times with accurate activity, pipeline and information Be proactive in ensuring you are up to date with all product information, pricing and specification details Participate and lead events, seminars or corporate hospitality as required to build prospect and client relationships and build the company profile Position our client to give a competitive edge against competition. Meet with key decision makers within new and existing business opportunities Qualification of business opportunities with key decision makers Present and deliver bespoke quotes to key decision makers Proactively identify business opportunities through research and targeted business campaigns Competent in consulting with key clients to promote multi product solutions Confident in utilising a consultancy sales process Ability to build and maintain the agreed pipeline level Be a brand ambassador for the business Ability to resolve escalated customer complaints to prospects and existing clients. Understand, research and identify market trends and business opportunities. Follow all set workflows and processes as set for the department by you and the Head of Sales Service existing accounts and new accounts. Maintain profit margin and seek to increase average order values Maintain and enhance sales cadence through monitoring personal sales ratios Monitor and understand key competition Desired Skills & Qualifications of the Business Development Manager Proven track record in B2B field sales and/or Account Management within facades or with good contacts within Tier 1 & 2 Contractors. Prior use of CRM and MS Office Engineering background and advantage Clean driving licence Motivated self-starter Flexible due to travel/longer hours Confident and articulate communicator able to present to prospects and clients Organised and trustworthy What's on Offer Salary of up to £60,000 Company Car / Car Allowance Healthcare Cash Plan 25 days holiday Pension Death in Service Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.