Mysoft Ltd, located in Fleet, is seeking a Support Consultant who will play a crucial role in assisting customers with Sage X3 and Sage Intacct. Ideal candidates possess a finance background or experience in supporting ERP software, specifically in a customer-focused environment. The position emphasizes managing customer incidents, resolving finance-related software issues, and collaborating across departments to enhance customer satisfaction. The role offers a competitive salary, unlimited commissions, and various employee benefits including healthcare plans and volunteering leave. Flexibility for remote work arrangements is possible.
06/06/2026
Full time
Mysoft Ltd, located in Fleet, is seeking a Support Consultant who will play a crucial role in assisting customers with Sage X3 and Sage Intacct. Ideal candidates possess a finance background or experience in supporting ERP software, specifically in a customer-focused environment. The position emphasizes managing customer incidents, resolving finance-related software issues, and collaborating across departments to enhance customer satisfaction. The role offers a competitive salary, unlimited commissions, and various employee benefits including healthcare plans and volunteering leave. Flexibility for remote work arrangements is possible.
Here at Mysoft, we're on a mission to enable our customers to unlock their business potential via Sage X3, Sage Intacct, as well as our own complimentary propriety X3CloudDocs solution. We are the longest standing Sage X3 partner in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage X3. Helping our customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what we do! We're looking for a dedicated Support Consultant to join our team to support our customers using Sage X3, Sage Intacct and Mysoft proprietary solutions, with a particular focus on finance related processes and modules. You'll play a key role in helping customers improve financial processes, overcome system challenges and get maximum value from their business systems. Are you passionate about delivering exceptional customer support and solving complex software issues? Do you thrive in a collaborative environment, building strong relationships with customers and colleagues alike? If so, we'd love to hear from you! You could be an experienced Finance ERP Support Consultant or you could have a finance background with strong technical aptitude and are looking to transition your career into the world of software support. This role offers the chance to build specialist expertise, with innovative technology and develop your career within a collaborative and supportive team. What you'll be doing Managing customer support incidents from initial investigation through to resolution, ensuring regular communication and high levels of customer service. Investigating and resolving functional issues across Sage X3, Sage Intacct and Mysoft proprietary solutions, with a focus on finance processes and modules. Providing expert guidance and troubleshooting support for finance functions including general ledger, accounts payable, accounts receivable, fixed assets and financial reporting. Analysing issues to identify root causes, prioritise effectively and escalate where additional technical or commercial support is required. Collaborating with Consultancy, Development and Technical teams to deliver effective customer solutions and continuous service improvements. Maintaining accurate support documentation, contribute to knowledge sharing and build strong customer relationships through professional, responsive communication. What we're looking for Strong understanding of finance operations, accounting principles and core finance workflows including general ledger, accounts payable, accounts receivable and reporting. Proven experience supporting ERP software and finance related business processes within a commercial, customer focused environment is highly advantageous. Excellent analytical, troubleshooting and problem solving skills, with the ability to investigate and resolve software support issues effectively. Strong communication and stakeholder management skills, with the ability to explain technical concepts clearly to non-technical users. Highly organised, with the ability to prioritise and manage multiple issues in a fast paced environment, alongside strong Microsoft Office and Excel skills. Desirable: experience with Sage X3, Sage Intacct, SQL or database tools, and experience within manufacturing, distribution or supply chain sectors. We'd love to hear from you if you have: Excellent customer service and communication skills, with the ability to build strong relationships and support customers confidently under pressure. A methodical and analytical approach to problem solving, with strong attention to detail and accuracy. The ability to communicate clearly with both technical and non-technical users across phone, email and remote support channels. Strong organisational and time management skills, with the ability to prioritise and manage multiple issues in a fast paced environment. A proactive, positive approach to learning, with the ability to work independently while collaborating effectively within a team. A professional, customer focused mindset with a strong sense of ownership, accountability and adaptability. Working for Mysoft At Mysoft, you'll have the opportunity to get your hands on cutting edge technology and innovative products that make a real impact. You'll be part of a professional, talented team where collaboration and fresh ideas are valued, along with the autonomy to shape how you work with plenty of encouragement for professional growth. On offer is a competitive salary, unlimited commission, 25 days' holiday, Healthcare Cash Plan, Employee Assistance Programme, Volunteering Leave, paid sick leave, and the flexibility to work on a hybrid basis. We're set in leafy Church Crookham (GU52 0RJ), with free car parking available. While our preference is for someone who can work from the office three days a week, we would consider a fully remote arrangement for the right candidate. Applicants must possess the required work permit, visa, or immigration document to work in the UK on an unrestricted basis.
06/06/2026
Full time
Here at Mysoft, we're on a mission to enable our customers to unlock their business potential via Sage X3, Sage Intacct, as well as our own complimentary propriety X3CloudDocs solution. We are the longest standing Sage X3 partner in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage X3. Helping our customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what we do! We're looking for a dedicated Support Consultant to join our team to support our customers using Sage X3, Sage Intacct and Mysoft proprietary solutions, with a particular focus on finance related processes and modules. You'll play a key role in helping customers improve financial processes, overcome system challenges and get maximum value from their business systems. Are you passionate about delivering exceptional customer support and solving complex software issues? Do you thrive in a collaborative environment, building strong relationships with customers and colleagues alike? If so, we'd love to hear from you! You could be an experienced Finance ERP Support Consultant or you could have a finance background with strong technical aptitude and are looking to transition your career into the world of software support. This role offers the chance to build specialist expertise, with innovative technology and develop your career within a collaborative and supportive team. What you'll be doing Managing customer support incidents from initial investigation through to resolution, ensuring regular communication and high levels of customer service. Investigating and resolving functional issues across Sage X3, Sage Intacct and Mysoft proprietary solutions, with a focus on finance processes and modules. Providing expert guidance and troubleshooting support for finance functions including general ledger, accounts payable, accounts receivable, fixed assets and financial reporting. Analysing issues to identify root causes, prioritise effectively and escalate where additional technical or commercial support is required. Collaborating with Consultancy, Development and Technical teams to deliver effective customer solutions and continuous service improvements. Maintaining accurate support documentation, contribute to knowledge sharing and build strong customer relationships through professional, responsive communication. What we're looking for Strong understanding of finance operations, accounting principles and core finance workflows including general ledger, accounts payable, accounts receivable and reporting. Proven experience supporting ERP software and finance related business processes within a commercial, customer focused environment is highly advantageous. Excellent analytical, troubleshooting and problem solving skills, with the ability to investigate and resolve software support issues effectively. Strong communication and stakeholder management skills, with the ability to explain technical concepts clearly to non-technical users. Highly organised, with the ability to prioritise and manage multiple issues in a fast paced environment, alongside strong Microsoft Office and Excel skills. Desirable: experience with Sage X3, Sage Intacct, SQL or database tools, and experience within manufacturing, distribution or supply chain sectors. We'd love to hear from you if you have: Excellent customer service and communication skills, with the ability to build strong relationships and support customers confidently under pressure. A methodical and analytical approach to problem solving, with strong attention to detail and accuracy. The ability to communicate clearly with both technical and non-technical users across phone, email and remote support channels. Strong organisational and time management skills, with the ability to prioritise and manage multiple issues in a fast paced environment. A proactive, positive approach to learning, with the ability to work independently while collaborating effectively within a team. A professional, customer focused mindset with a strong sense of ownership, accountability and adaptability. Working for Mysoft At Mysoft, you'll have the opportunity to get your hands on cutting edge technology and innovative products that make a real impact. You'll be part of a professional, talented team where collaboration and fresh ideas are valued, along with the autonomy to shape how you work with plenty of encouragement for professional growth. On offer is a competitive salary, unlimited commission, 25 days' holiday, Healthcare Cash Plan, Employee Assistance Programme, Volunteering Leave, paid sick leave, and the flexibility to work on a hybrid basis. We're set in leafy Church Crookham (GU52 0RJ), with free car parking available. While our preference is for someone who can work from the office three days a week, we would consider a fully remote arrangement for the right candidate. Applicants must possess the required work permit, visa, or immigration document to work in the UK on an unrestricted basis.
Mysoft is a specialist ERP and business software solutions provider, helping organisations streamline operations, improve visibility, and drive growth through technology. Alongside our Sage X3 expertise, we develop innovative SaaS products that solve real operational challenges for finance and operations teams. Our proprietary solution, X3CloudDocs, helps businesses automate purchase invoices, streamline sales order processing, and manage documents more effectively within Sage X3 environments. As demand for automation and digital transformation continues to grow, we are expanding our partner ecosystem to bring these solutions to even more customers. The successful candidate will join a growing and collaborative technology business where individual contribution genuinely matters. This is an exciting opportunity to work with innovative SaaS and ERP solutions, supported by experienced colleagues, strong products, and a business with ambitious growth plans. You'll have access to a large and established Sage X3 customer network across the UK and internationally, creating significant opportunities to sell X3CloudDocs directly to customers and drive revenue growth. Working closely with an experienced sales team, you'll gain valuable hands on experience in SaaS sales, customer engagement, and commercial development. The role focuses on selling AI powered software that complements ERP systems by automating document management for finance teams, helping businesses improve efficiency, reduce manual processes, and modernise the way they operate. With support from Sales, Marketing, Product, and Technical teams, this is a fantastic opportunity for someone ambitious and eager to build a successful long term career in technology sales. What You'll be Doing This is a growth focused sales role centred around identifying, developing, and winning new business opportunities. You'll work with prospective customers across the Sage X3 ecosystem, helping them understand how X3CloudDocs can improve efficiency, reduce costs, and modernise finance processes. You'll manage the full sales journey - from outbound prospecting and discovery conversations through to demonstrations, proposals, and closing deals - while also building relationships with existing customers to identify upsell opportunities. Key responsibilities will include: Generating and qualifying new business opportunities within the Sage X3 market Carrying out outbound prospecting through email, phone, LinkedIn, networking, and events Conducting discovery calls to understand customer challenges and business needs Delivering look and feel product demonstrations of X3CloudDocs Building proposals and business cases that clearly demonstrate value and ROI Managing opportunities through the sales pipeline to successful close Maintaining accurate CRM records and sales forecasting Working closely with Marketing on campaigns, webinars, and lead follow up Supporting existing customers with renewals and upsell opportunities Keeping up to date with market trends, competitors, and developments within the Sage ecosystem About You You're commercially minded, motivated by winning new business, and enjoy building strong relationships with customers. You're proactive, organised, and confident communicating with stakeholders at different levels. We're looking for someone who is hardworking, reliable, accountable, and eager to learn - someone who brings energy, professionalism, and attention to detail to everything they do, particularly when preparing quotations, proposals, and customer communications. You'll be professional, well presented, and able to represent Mysoft positively with customers, partners, and colleagues at all times. Whether you already have experience in SaaS, ERP, or B2B sales - or you're earlier in your sales career with the drive and resilience to succeed - this role offers an excellent opportunity to build a long term career within a growing technology business. We'd love to hear from you if you have: Experience in sales, business development, or customer facing commercial roles Strong communication and relationship building skills Confidence generating and qualifying new business opportunities A proactive and resilient approach to outbound activity Good organisation and time management skills Experience using CRM systems or sales tools It would be great if you also have: Experience within ERP, SaaS, or finance technology sales Knowledge of Sage X3 or the Sage partner ecosystem Exposure to sales methodologies such as MEDDPICC or Challenger Experience selling to finance or operations stakeholders Understanding of finance automation or document management solutions Working for Mysoft At Mysoft, you'll have the opportunity to get your hands on cutting edge technology and innovative products that make a real impact. You'll be part of a professional, talented team where collaboration and fresh ideas are valued, along with the autonomy to shape how you work with plenty of encouragement for professional growth. On offer is a competitive salary, unlimited commission, 25 days' holiday, Healthcare Cash Plan, Employee Assistance Programme, Volunteering Leave, paid sick leave, and the flexibility to work on a hybrid basis. We're set in leafy Church Crookham (GU52 0RJ), with free car parking available. Applicants must possess the required work permit, visa, or immigration document to work in the UK on an unrestricted basis.
05/06/2026
Full time
Mysoft is a specialist ERP and business software solutions provider, helping organisations streamline operations, improve visibility, and drive growth through technology. Alongside our Sage X3 expertise, we develop innovative SaaS products that solve real operational challenges for finance and operations teams. Our proprietary solution, X3CloudDocs, helps businesses automate purchase invoices, streamline sales order processing, and manage documents more effectively within Sage X3 environments. As demand for automation and digital transformation continues to grow, we are expanding our partner ecosystem to bring these solutions to even more customers. The successful candidate will join a growing and collaborative technology business where individual contribution genuinely matters. This is an exciting opportunity to work with innovative SaaS and ERP solutions, supported by experienced colleagues, strong products, and a business with ambitious growth plans. You'll have access to a large and established Sage X3 customer network across the UK and internationally, creating significant opportunities to sell X3CloudDocs directly to customers and drive revenue growth. Working closely with an experienced sales team, you'll gain valuable hands on experience in SaaS sales, customer engagement, and commercial development. The role focuses on selling AI powered software that complements ERP systems by automating document management for finance teams, helping businesses improve efficiency, reduce manual processes, and modernise the way they operate. With support from Sales, Marketing, Product, and Technical teams, this is a fantastic opportunity for someone ambitious and eager to build a successful long term career in technology sales. What You'll be Doing This is a growth focused sales role centred around identifying, developing, and winning new business opportunities. You'll work with prospective customers across the Sage X3 ecosystem, helping them understand how X3CloudDocs can improve efficiency, reduce costs, and modernise finance processes. You'll manage the full sales journey - from outbound prospecting and discovery conversations through to demonstrations, proposals, and closing deals - while also building relationships with existing customers to identify upsell opportunities. Key responsibilities will include: Generating and qualifying new business opportunities within the Sage X3 market Carrying out outbound prospecting through email, phone, LinkedIn, networking, and events Conducting discovery calls to understand customer challenges and business needs Delivering look and feel product demonstrations of X3CloudDocs Building proposals and business cases that clearly demonstrate value and ROI Managing opportunities through the sales pipeline to successful close Maintaining accurate CRM records and sales forecasting Working closely with Marketing on campaigns, webinars, and lead follow up Supporting existing customers with renewals and upsell opportunities Keeping up to date with market trends, competitors, and developments within the Sage ecosystem About You You're commercially minded, motivated by winning new business, and enjoy building strong relationships with customers. You're proactive, organised, and confident communicating with stakeholders at different levels. We're looking for someone who is hardworking, reliable, accountable, and eager to learn - someone who brings energy, professionalism, and attention to detail to everything they do, particularly when preparing quotations, proposals, and customer communications. You'll be professional, well presented, and able to represent Mysoft positively with customers, partners, and colleagues at all times. Whether you already have experience in SaaS, ERP, or B2B sales - or you're earlier in your sales career with the drive and resilience to succeed - this role offers an excellent opportunity to build a long term career within a growing technology business. We'd love to hear from you if you have: Experience in sales, business development, or customer facing commercial roles Strong communication and relationship building skills Confidence generating and qualifying new business opportunities A proactive and resilient approach to outbound activity Good organisation and time management skills Experience using CRM systems or sales tools It would be great if you also have: Experience within ERP, SaaS, or finance technology sales Knowledge of Sage X3 or the Sage partner ecosystem Exposure to sales methodologies such as MEDDPICC or Challenger Experience selling to finance or operations stakeholders Understanding of finance automation or document management solutions Working for Mysoft At Mysoft, you'll have the opportunity to get your hands on cutting edge technology and innovative products that make a real impact. You'll be part of a professional, talented team where collaboration and fresh ideas are valued, along with the autonomy to shape how you work with plenty of encouragement for professional growth. On offer is a competitive salary, unlimited commission, 25 days' holiday, Healthcare Cash Plan, Employee Assistance Programme, Volunteering Leave, paid sick leave, and the flexibility to work on a hybrid basis. We're set in leafy Church Crookham (GU52 0RJ), with free car parking available. Applicants must possess the required work permit, visa, or immigration document to work in the UK on an unrestricted basis.
At Mysoft, we help organisations modernise and grow through expert ERP, finance, and SaaS solutions. As the UK's first and most experienced Sage X3 partner, and an award winning Sage Intacct partner, we deliver transformation projects that drive operational efficiency, scalability, and long term business value for our customers across the UK and USA. Due to continued growth and a strong pipeline of customer delivery projects, we're looking for an experienced ERP Implementation Project Manager to join us on an interim contract basis. This role is ideal for someone who can quickly embed into a fast paced delivery environment, take ownership of multiple live implementations, and confidently manage customer relationships from day one. This is a hands on, client facing delivery role managing ERP and SaaS implementation projects across Sage X3, Sage Intacct, CloudDocs, and associated finance and business systems. You'll work closely with customers, consultants, and internal delivery teams to ensure successful project execution, stakeholder alignment, and smooth go lives across multiple concurrent projects. What You'll be Doing Leading full lifecycle ERP and SaaS implementation projects from initiation through to go live and hyper care Managing multiple concurrent customer projects of varying size and complexity Acting as the primary point of contact for customers throughout delivery Defining project scope, timelines, deliverables, and governance structures Running project kick offs, status meetings, steering updates, risk reviews, and go live planning sessions Managing project risks, dependencies, issues, and escalations proactively Collaborating with consultants, technical teams, and business stakeholders to maintain delivery momentum Ensuring projects remain on track commercially and operationally Maintaining high quality delivery documentation including project plans, RAID logs, UAT coordination, and go live readiness Supporting continuous improvement across delivery processes and project governance About You You're a proactive, organised Project Manager with a solid track record in software delivery. You're comfortable managing multiple priorities, working with different stakeholders, and keeping projects moving in fast paced environments. Knowledge & Experience: 3-5 years' experience managing software implementation projects (SaaS or ERP) Experience delivering multiple concurrent projects (typically 4-8 at a time) Strong stakeholder management across both technical and non technical audiences Experience delivering cross functional projects Familiarity with ERP systems, finance systems, or AP/payment workflows (desirable) Experience with project management tools such as Jira, Asana, or Smartsheet Skills: Strong planning, organisation, and time management Clear and confident communication Ability to manage risk, dependencies, and competing priorities Structured approach to delivery with attention to detail Personal Attributes: Strong sense of ownership and accountability Proactive, solutions focused mindset Highly organised and detail oriented Confident working in a fast paced, evolving environment Qualifications: Project management certification (e.g. PMP, Scrum Master, or similar) desirable but not essential Contract Details Initial 6 month contract with strong potential for extension Hybrid working model with 2-3 days per week onsite in Fleet, Hampshire Immediate start preferred Outside IR35 status subject to final assessment Competitive day rate depending on experience
05/06/2026
Full time
At Mysoft, we help organisations modernise and grow through expert ERP, finance, and SaaS solutions. As the UK's first and most experienced Sage X3 partner, and an award winning Sage Intacct partner, we deliver transformation projects that drive operational efficiency, scalability, and long term business value for our customers across the UK and USA. Due to continued growth and a strong pipeline of customer delivery projects, we're looking for an experienced ERP Implementation Project Manager to join us on an interim contract basis. This role is ideal for someone who can quickly embed into a fast paced delivery environment, take ownership of multiple live implementations, and confidently manage customer relationships from day one. This is a hands on, client facing delivery role managing ERP and SaaS implementation projects across Sage X3, Sage Intacct, CloudDocs, and associated finance and business systems. You'll work closely with customers, consultants, and internal delivery teams to ensure successful project execution, stakeholder alignment, and smooth go lives across multiple concurrent projects. What You'll be Doing Leading full lifecycle ERP and SaaS implementation projects from initiation through to go live and hyper care Managing multiple concurrent customer projects of varying size and complexity Acting as the primary point of contact for customers throughout delivery Defining project scope, timelines, deliverables, and governance structures Running project kick offs, status meetings, steering updates, risk reviews, and go live planning sessions Managing project risks, dependencies, issues, and escalations proactively Collaborating with consultants, technical teams, and business stakeholders to maintain delivery momentum Ensuring projects remain on track commercially and operationally Maintaining high quality delivery documentation including project plans, RAID logs, UAT coordination, and go live readiness Supporting continuous improvement across delivery processes and project governance About You You're a proactive, organised Project Manager with a solid track record in software delivery. You're comfortable managing multiple priorities, working with different stakeholders, and keeping projects moving in fast paced environments. Knowledge & Experience: 3-5 years' experience managing software implementation projects (SaaS or ERP) Experience delivering multiple concurrent projects (typically 4-8 at a time) Strong stakeholder management across both technical and non technical audiences Experience delivering cross functional projects Familiarity with ERP systems, finance systems, or AP/payment workflows (desirable) Experience with project management tools such as Jira, Asana, or Smartsheet Skills: Strong planning, organisation, and time management Clear and confident communication Ability to manage risk, dependencies, and competing priorities Structured approach to delivery with attention to detail Personal Attributes: Strong sense of ownership and accountability Proactive, solutions focused mindset Highly organised and detail oriented Confident working in a fast paced, evolving environment Qualifications: Project management certification (e.g. PMP, Scrum Master, or similar) desirable but not essential Contract Details Initial 6 month contract with strong potential for extension Hybrid working model with 2-3 days per week onsite in Fleet, Hampshire Immediate start preferred Outside IR35 status subject to final assessment Competitive day rate depending on experience
Mysoft Ltd in Fleet is seeking an experienced ERP Implementation Project Manager for an interim contract to manage software delivery projects. The successful candidate will lead ERP and SaaS implementations, ensuring successful execution and stakeholder relationship management. Ideal for individuals with 3-5 years of experience in managing concurrent projects and familiarity with ERP systems. The role offers a hybrid working model and immediate start.
04/06/2026
Full time
Mysoft Ltd in Fleet is seeking an experienced ERP Implementation Project Manager for an interim contract to manage software delivery projects. The successful candidate will lead ERP and SaaS implementations, ensuring successful execution and stakeholder relationship management. Ideal for individuals with 3-5 years of experience in managing concurrent projects and familiarity with ERP systems. The role offers a hybrid working model and immediate start.
