entrust IT

Senior 3rd Line Infrastructure Engineer / Bedford / £35,000 to £38,000 per annum + Benefits Join one of the UK s fastest-growing Managed Service Providers and take your IT career to the next level! If you re a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you. What You ll Be Doing: As a Senior 3rd Line Infrastructure Engineer, you are the technical engine of the Technical Account Management team. This is not a standard "reactive" 3rd line role; while you will handle deep-level escalations, your primary focus is proactive infrastructure health and the delivery of technical projects. You will work closely with the Team Lead to ensure clients' infrastructure is aligned with best practices and modern standards. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You will develop and maintain relationships that clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution. Key Responsibilities of the Senior 3rd Line Infrastructure Engineer: Infrastructure Projects: Own and execute technical projects such as server migrations, Microsoft 365 tenant-to-tenant migrations, and network refreshes. Technical Alignment: Conduct regular technical reviews of client environments to identify risks, end-of-life hardware/software, and security gaps. 3rd Line Support: Act as a senior escalation point for the Service Desk, resolving complex issues across virtualization, storage, and cloud platforms. Documentation: Maintain high-quality technical documentation and "Site Files" for client environments to ensure seamless support across the business. Client Advisory: Support the Team Lead in technical meetings by providing data-driven insights on system performance and required upgrades. Experience & Qualifications: Minimum 3 5 years in a technical role, ideally within an MSP or a multi-site internal environment. Proven ability to follow a project plan, meet milestones, and communicate progress clearly. Based within a commutable distance of Bedford (for site visits and office collaboration). Ideally holding recognisable vendor qualifications Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V. Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security). Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.). What s in It for You? £35,000 £38,000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety every day is different Opportunities for professional development Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why Join? They re an ambitious, growing MSP with a passion for doing IT right. You ll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join? Apply Now for this exciting new Senior 3rd Line Infrastructure Engineer position for immediate consideration.

Technical Team Lead IT Infrastructure (3rd Line & Infrastructure Projects) / Bedford / £37,000 to £45,000 per annum + Benefits Join one of the UK s fastest-growing Managed Service Providers and take your IT career to the next level! If you re a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you. What You ll Be Doing: As the TAM Team Lead, you will hold a dual-focus position. You will act as the senior technical authority and project lead for infrastructure environments while managing a small team of engineers. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You and your team will develop and maintain relationships that clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution. Key Responsibilities of the Technical Team Lead IT Infrastructure Role: Team Leadership: Lead, mentor, and develop a small team of engineers. You will manage resource allocation, conduct 1-2-1s, and foster a culture of technical excellence. 3rd Line Escalation: Act as the final point of escalation for complex infrastructure issues involving Windows Server, Virtualisation, Networking, and Cloud Project Engineering: Lead the end-to-end delivery of infrastructure projects (e.g., server migrations, cloud transitions, security hardening, and site decommissions). Technical Account Management: Build strong relationships with internal or external clients ensuring their technical roadmap aligns with business goals and that infrastructure is "fit for purpose." Continuous Improvement: Identify bottlenecks in current systems and propose/implement automated or modernized solutions Experience & Qualifications: Minimum 3 5 years in a senior technical role, ideally within an MSP or a multi-site internal environment. Previous experience managing or leading a small technical team. Demonstrable experience delivering 3rd line IT projects on time and within budget. Must be able to commute to our Bedford office and travel to client sites as needed. Ideally holding recognisable vendor qualifications Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V. Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security). Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.). What s in It for You? £37,000 £45,000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety every day is different Opportunities for professional development High-quality tools and an environment that values good engineering Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why Join? They re an ambitious, growing MSP with a passion for doing IT right. You ll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join? Apply Now for this exciting new Technical Team Lead IT Infrastructure position for immediate consideration.

Security Engineer Field-Based Full-Time £36,000 £40,000 + Benefits Ready to take your career to the next level with a company that s growing fast and doing things differently? At entrust IT , we re expanding our high-performing Security Team and looking for a driven, skilled Security Engineer who thrives in a fast-paced environment and takes pride in delivering exceptional work. If you re experienced, hands-on, and ready to step up this is your moment. Key Responsibilities of the Security Engineer: You ll be at the heart of our operations, delivering cutting-edge security solutions across commercial, education, and residential environments. Install and configure IP CCTV & Door Access Control systems Carry out fault finding, testing & commissioning Deliver both reactive and planned works Install containment systems (trunking, conduit, tray, basket) Lead projects on-site and support junior engineers Work closely with Project Managers to ensure smooth delivery Maintain high standards of documentation, compliance & quality Provide top-tier service to clients every step of the way What We re Looking For We want someone who s not just technically strong but proactive, solution-focused, and ready to grow. You ll bring: Proven experience in security installations Strong knowledge of IP CCTV and access control systems A proactive mindset with excellent problem-solving skills Confidence working independently and as part of a team Great communication skills (on-site and with clients) High attention to detail and commitment to quality (NSI standards) You ll also have: Full UK Driving Licence Strong IT skills (including Microsoft Office) A flexible approach to working hours Bonus points for: ECS/CSCS Card NVQ in Security Installations IPAF / PASMA licences Site Supervisor certification Enhanced DBS Why Join entrust IT? We re not just another company we re building something ambitious. Clear career progression grow into senior roles Work with a supportive, expert team Be part of a forward-thinking, fast-growing business Work with high-quality, modern security technologies Make a real impact on projects from start to finish What You ll Get £36,000 £40,000 salary 22 days annual leave Ongoing training & development opportunities Company uniform & PPE Access to the tools and tech you need to succeed Ready to Apply? If you re an experienced Security Engineer looking for a new challenge or ready to step into a more senior role we want to hear from you. Apply now and be part of something bigger.

IT Project Administrator Bedford Full Time (40 hours per week) Up to £35,000 & Benefits Join entrust IT And Help Deliver Exciting Technology Projects We re looking for a highly organised Project Administrator to join our growing team in Bedford and play a key role in supporting the delivery of technology and infrastructure projects. At entrust IT , we deliver innovative IT and infrastructure solutions including IT networks, structured cabling, WiFi, CCTV and access control systems. Our projects team manages a wide range of installations and upgrades, and we re looking for someone who thrives in a fast-paced environment and enjoys keeping projects running smoothly. This role is perfect for someone who enjoys organisation, coordination, and working closely with project managers to bring complex projects to life. The Role As a Project Administrator, you will support our project managers and operational planners with the coordination, documentation, and administration required to successfully deliver projects on time and within budget. You will play an essential role in ensuring projects are well organised, clearly communicated, and efficiently managed from planning through to completion. Key Responsibilities of the IT Project Administrator: Assist Project Managers with project planning, timelines, and budgets Coordinate project meetings, including scheduling, agenda preparation and minute taking Track project progress and report status updates to internal teams and stakeholders Maintain accurate project documentation, including schedules, plans and budgets Support the creation of project reports and presentations Manage project-related communications and correspondence Help ensure project deliverables are completed on time and to quality standards Identify and assist in managing project risks and issues Support project managers in coordinating resources, equipment and materials Provide general administrative support across the project team What We re Looking For We re looking for someone who is organised, proactive and detail-oriented, with the ability to manage multiple tasks and projects at the same time. Essential Skills Strong administration and organisational skills Excellent time management Ability to manage multiple projects simultaneously High attention to detail when handling documentation and planning Strong communication skills Technical Experience Experience using Microsoft 365 including: Teams, SharePoint, Excel, Word & Microsoft Project Experience using Simpro (advantageous but not essential) Experience Previous experience in Project Administration or Project Coordination Ideally within IT infrastructure, cabling, WiFi, CCTV or access control projects Understanding of project management processes and best practices Qualifications GCSE Maths Grade 4/C or above GCSE English Language Grade 4/C or above Desirable: Three additional GCSEs at Grade 4/C or above What We Offer Opportunity to work on exciting technology infrastructure projects A supportive and collaborative team environment Exposure to project management best practices Opportunities for training and development Ready to Apply? If you are an organised and motivated administrator who enjoys working in a dynamic project environment, we d love to hear from you. Apply today to join entrust IT and help deliver technology projects that make a real impact.