CPS Group (UK) Limited

Jira Service Management (JSM) Administrator / Engineer Role: Atlassian JSM Administrator / Engineer Specialism(s): Jira Service Management, Platform Configuration, Technical Enablement, Service Improvement Type: Contract, Daily Rate Pay Rate: 450 - 550 per day (Inside IR35) Duration: 6 Months (likely extension) Location: Fully Remote Security Clearance: Active SC Clearance Required Atlassian JSM Service Administrator / Engineer (SC Cleared) - Remote We are seeking an experienced Atlassian JSM Administrator / Engineer to support the configuration, optimisation, and ongoing improvement of a Jira Service Management Cloud platform. This role is ideal for someone who enjoys building effective service solutions, improving operational processes, and enabling teams through smart platform configuration, automation, and strong governance. You will be responsible for ensuring the JSM environment is reliable, scalable, and aligned with best practices while helping teams get the maximum value from the platform. This role requires UK Security Clearance and can be performed fully remotely. Key Responsibilities Configure and maintain Jira Service Management projects, workflows, and request types. Design and implement automation rules to streamline service delivery and reduce manual effort. Manage users, groups, roles, and permissions. Maintain and support integrations including email, monitoring tools, identity platforms, and third-party services. Ensure platform stability, performance, and operational reliability. Configure and enhance portals, requests, forms, queues, and workflow processes. Develop and maintain JQL queries, filters, dashboards, and reporting. Troubleshoot platform issues using a structured analytical approach. Create and maintain knowledge articles, technical documentation, and configuration records. Required Skills & Experience Hands-on experience administering Atlassian Jira Service Management Cloud. Strong understanding of JSM configuration, workflows, request types, portals, and forms. Experience creating and managing automation rules. Knowledge of Jira user management, permissions, and access controls. Practical experience using JQL. Strong analytical, troubleshooting, and problem-solving skills. Ability to document solutions clearly and communicate effectively with technical and non-technical stakeholders. Champion standardisation over unnecessary customisation. Minimise global configuration changes through appropriate governance. Ensure workflows, automations, and integrations are clearly documented. Maintain clear roles, responsibilities, and ownership across the platform Security Requirement Candidates must hold active UK Security Clearance (SC) due to the nature of the role. If you are an experienced JSM professional who enjoys creating robust, well-governed platforms and enabling better ways of working, we would like to hear from you. For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)

SharePoint Infrastructure Engineer Role: SharePoint Infrastructure Engineer (Contract) Type: Contract, Daily Rate Duration: 6 Months Location: Fully Remote Start: ASAP/Urgent Pay Rate: 400 - 450 per day IR35: Inside IR35 (via Umbrella) SharePoint Infrastructure Engineer We're seeking an experienced SharePoint Infrastructure Engineer to join a high-performing technical team delivering enterprise-scale SharePoint infrastructure and collaboration solutions. This role is ideal for a senior infrastructure specialist with extensive experience supporting SharePoint Subscription Edition / SharePoint Server, Windows Server, and PowerShell automation. You'll be responsible for maintaining highly available SharePoint environments, driving infrastructure improvements, and supporting ongoing project delivery using modern DevOps practices. The Role As the SharePoint Infrastructure Engineer, you'll take ownership of the administration, performance, security and ongoing development of enterprise SharePoint platforms. Key responsibilities include: Administration and support of SharePoint Subscription Edition on-premises farms Building, configuring and maintaining new SharePoint farm environments Monitoring platform health, performance, availability and capacity Installing cumulative updates, patches and security fixes Managing the underlying Windows Server, SQL Server and SharePoint infrastructure Configuring and optimising SharePoint service applications and farm architecture Developing and maintaining PowerShell scripts to automate administration and operational tasks Supporting deployment of SharePoint solutions, customisations and applications alongside development teams Working with Azure DevOps and CI/CD pipelines to support release and deployment processes Implementing security, governance and best practice across the SharePoint estate Collaborating with technical teams and stakeholders to deliver scalable collaboration and document management solutions Identifying opportunities to improve operational efficiency through automation and platform optimisation Required Experience We're looking for someone who can demonstrate: Strong, demonstrable commercial experience administering SharePoint on-premises environments Strong experience with SharePoint Subscription Edition and/or SharePoint Server infrastructure Proven experience designing, building and maintaining SharePoint farms Advanced PowerShell scripting and automation experience Strong Windows Server administration experience Good understanding of SQL Server in a SharePoint environment Experience working with Azure DevOps and CI/CD pipelines Strong knowledge of SharePoint security, governance and performance tuning Excellent troubleshooting and root cause analysis skills Ability to work independently while collaborating effectively with infrastructure, development and business teams Desirable Skills Any experience in the following would be advantageous: .NET development SharePoint Framework (SPFx) React and/or Angular Microsoft Azure services Microsoft Entra ID / Entra Connect Sync Microsoft 365 hybrid and multi-tenant environments This is an excellent opportunity to join a technically focused environment where you'll have the chance to influence the stability, performance and future direction of a critical SharePoint platform while working on a variety of infrastructure and transformation initiatives. For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)

Senior Internal IT Auditor London (Hybrid - 3 days onsite) Salary: Up to 80,000 + excellent benefits CPS Group are working with a leading international financial services organisation looking to appoint a Senior Internal IT Auditor to join its growing European audit function. This is an excellent opportunity for an experienced IT auditor who enjoys taking ownership of end-to-end audits, engaging with senior stakeholders, and delivering meaningful, risk-based assurance across technology and business functions. You'll lead IT audit engagements from planning through to reporting, assessing technology risks, identifying opportunities for improvement, and presenting clear, practical recommendations to stakeholders across the organisation. We're looking for someone with: Previous experience in IT Internal Audit within a regulated environment. Strong knowledge of technology risk, governance and IT audit methodologies. Experience leading end-to-end IT audits and producing high-quality audit reports. Excellent stakeholder management and communication skills. A collaborative, inquisitive approach with the confidence to challenge and influence. Professional certifications such as CISA, CIA or CISM are desirable but not essential. Experience of IT controls, JSOX or internal control frameworks would be advantageous, but we're primarily looking for someone with a strong risk-based internal IT audit background rather than purely controls-focused experience. Financial services or insurance experience would be beneficial, although candidates from other regulated industries will also be considered. If you're looking to join a collaborative team with genuine opportunities for development and exposure to a broad range of technology and business audits, we'd love to hear from you. Contact: Zach Bennett - CPS Group By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>

Data Centre Operations Engineer Role: Data Centre Operations Engineer Specialism(s): Control-M, Job/Batch Scheduling, Microfocus, JCL, System Monitoring, Korn Shell Scripting, Linux/Unix, Oracle, ITIL, Data Centre Support, Batch Automation Type: Contract, 6+ Months Location: South Wales (On-Site) IR35 Determination: Inside IR35 Pay Rate: 250 - 280 per day Start: ASAP / Urgent Data Centre Operations Engineer CPS Group UK are delighted to be working with a leading organisation in Cardiff to appoint a seasoned Data Centre Operations Engineer, specifically with technical proficiency in BMC Control-M scheduling and experience working in a Microfocus environment. Working a part of a 4 on / 4 off rotational shift team member, the Data Centre Operations Engineer will be required to work on-site, to a 12-hour shift patterns of both days and nights. Once up to speed, some remote working will be available. Role Responsibilities Systems monitoring and management Observing monitoring consoles and event driven alerts Coordinating with vendors when support calls are raised for assistance Respond to an out of hours incidents effectively and promptly Taking corrective action for agreed and documented administrative systems Running & monitoring traditional batch schedules, including using automated tools (e.g. Control/M, Visualcron) Running release jobs/scripts to release development changes into production Physical management of Bulk Printing machines Daily removal of tapes and boxing up for off-siting Test access to systems to prove availability Ensure security and access procedures are maintained and followed Required Skills & Experience Proven experience in batch processing and job scheduling using BMC Control-M (or similar) Proven experience in a Data Centre / Comms Room environment Understanding of JCL Proficiency in Korn Shell Scripting Knowledge of Linux & Unix commands Basic knowledge of Oracle and associated database structures ITIL Fundamentals Ability to work effectively under pressure in a 24/7 live environment Experienced in root-cause analysis and break-fix resolution Confident working both independently and as part of a dedicated support team For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)

IT Service Desk Analyst Role: IT Service Desk Analyst Specialism(s): IT Service Desk, Service Delivery, User Support, Windows 11, Microsoft, Deployment, SCCM, Azure, IT Hardware, User Service Support Type: Contract, Daily Rate IR35 Determination: Inside IR35 Duration: 3 Months Pay Rate: 18 - 20 per hour Start: ASAP/Urgent IT Service Desk Analyst CPS Group UK are delighted to be working with a leading organisation to appoint a seasoned IT Service Desk Analyst to join an existing internal IT support function. Working as part of the on-site IT Support team, the IT Service Desk Analyst will primarily provide user-facing support and support small IT-centric projects such as rolling out Windows 11 devices and reimaging machines using the Microsoft Deployment kit (MDT) and SCCM. The IT Service Desk Analyst will also assist with other key technical duties including floor-walking, assisting the Service Desk team in completing tickets, responding to requests for IT hardware and software and answering in-bound IT Support calls. Role Requirements & Experience - Exceptional user-facing and communication skills - Hands-on experience using core Microsoft support technologies (e.g. SCCM, MDT, Intune) - Experience deploying Windows 11 devices / upgrading from Windows 10 - Experience with Microsoft Azure (desirable) - Able to work on-site Monday-Friday For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)