CPS Group (UK) Limited

Atlassian / JSM Consultant (SC Cleared) Remote Role: Atlassian / JSM Consultant (SC Cleared) Specialism(s): Jira Service Management, Platform Configuration, Technical Enablement, Service Improvement Type: Contract, Daily Rate Pay Rate: 500 - 600 per day (Inside IR35) Duration: 6-12 Months (likely extension) Location: Fully Remote Security Clearance: Active SC Clearance Required Atlassian / JSM Consultant (SC Cleared) We are seeking an experienced Atlassian / JSM Consultant to support the configuration, optimisation, and ongoing improvement of a Jira Service Management Cloud platform. This role is ideal for someone who enjoys building effective service solutions, improving operational processes, and enabling teams through smart platform configuration, automation, and strong governance. You will be responsible for ensuring the JSM environment is reliable, scalable, and aligned with best practices while helping teams get the maximum value from the platform. This role requires UK Security Clearance and can be performed fully remotely. Key Responsibilities Configure and maintain Jira Service Management projects, workflows, and request types. Design and implement automation rules to streamline service delivery and reduce manual effort. Manage users, groups, roles, and permissions. Maintain and support integrations including email, monitoring tools, identity platforms, and third-party services. Ensure platform stability, performance, and operational reliability. Configure and enhance portals, requests, forms, queues, and workflow processes. Develop and maintain JQL queries, filters, dashboards, and reporting. Troubleshoot platform issues using a structured analytical approach. Create and maintain knowledge articles, technical documentation, and configuration records. Required Skills & Experience Hands-on experience administering Atlassian Jira Service Management Cloud. Strong understanding of JSM configuration, workflows, request types, portals, and forms. Experience creating and managing automation rules. Knowledge of Jira user management, permissions, and access controls. Practical experience using JQL. Strong analytical, troubleshooting, and problem-solving skills. Ability to document solutions clearly and communicate effectively with technical and non-technical stakeholders. Champion standardisation over unnecessary customisation. Minimise global configuration changes through appropriate governance. Ensure workflows, automations, and integrations are clearly documented. Maintain clear roles, responsibilities, and ownership across the platform Security Requirement Candidates must hold active UK Security Clearance (SC) due to the nature of the role. If you are an experienced JSM professional who enjoys creating robust, well-governed platforms and enabling better ways of working, we would like to hear from you. For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)

Senior Dynamics 365 Business Central Functional Consultant Remote Role: Dynamics 365 Business Functional Consultant Specialism(s): Dynamics 365 Business Central, ERP Implementations, Business Process Analysis, Solution Design, Requirements Gathering, Workshop Facilitation, Functional Consultancy, Warehousing & Logistics, Inventory Management, Supply Chain Operations, ISV Solutions, Stakeholder Management, User Training, UAT, Business Transformation Type: Contract, Daily Rate IR35 Status: Inside IR35 - via Umbrella Location: Remote (UK only) Start: ASAP Pay Rate: 500 - 550 per day Duration: 6 Months (Initial Duration - extensions applicable) Senior Dynamics 365 Business Central - Functional Consultant Are you an experienced Dynamics 365 Business Central Functional Consultant looking for an opportunity to lead impactful transformation projects and work with a diverse range of organisations? CPS Group UK are seeking a highly capable consultant to join a growing team delivering innovative Business Central solutions to clients across multiple sectors. This role offers the chance to work on end-to-end implementations, advise senior stakeholders, and help businesses optimise processes through technology. As a Senior Functional Consultant, you will play a key role in the design and delivery of Dynamics 365 Business Central solutions. Working closely with clients, you'll help define requirements, shape business processes, and ensure solutions are aligned with organisational goals. You'll be responsible for guiding customers through the full project lifecycle, from discovery and analysis through to implementation, training, and go-live support. Key Responsibilities Lead customer workshops and requirements gathering sessions Analyse existing business processes and identify opportunities for improvement Design effective Business Central solutions aligned to client objectives Produce high-quality functional specifications and documentation Configure and support Business Central implementations Collaborate with technical teams to deliver successful outcomes Facilitate testing, user training, and go-live activities Build strong relationships with stakeholders at all levels Provide trusted advice on best practices and process optimisation Support continuous improvement initiatives and knowledge sharing across projects Required Skills & Experience You'll bring a strong consulting background and a track record of successfully delivering Dynamics 365 Business Central projects. Essential Experience Proven experience as a Dynamics 365 Business Central or Dynamics NAV Functional Consultant Strong end-to-end implementation experience Excellent business process analysis and solution design skills Ability to lead workshops and engage confidently with stakeholders Experience producing functional documentation and requirements specifications Strong communication and relationship-building skills Ability to manage multiple priorities within a project environment Experience with warehouse management, inventory control, logistics, or supply chain processes within Business Central Knowledge of Business Central warehousing functionality and operational workflows Experience working with third-party ISV solutions within the Business Central ecosystem Exposure to warehousing, distribution, manufacturing, or retail environments Understanding of finance, operations, and end-to-end ERP business processes If you're passionate about helping organisations transform the way they operate through Dynamics 365 Business Central and have experience delivering warehouse-focused solutions, we'd be delighted to hear from you. For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)

My client are urgently looking for a Microsoft Identity Manager Engineer to join the team remotely on an initial contract until the end of the year. The suitable MIM engineer must have experience with Microsoft Identity Manager and come on board to help with a number of upgrades, installations and configurations. This is an immediate start opportunity, fully remote and could well go into 2027. Please apply for an immediate response By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)

Data Analyst Location: Cardiff (1 Day p/week in the office) Salary: Up to 50,000 + Annual Bonus CPS Group are supporting a growing Technology Healthcare organisation who are looking for a Data Analyst to join their team in Cardiff. This is an excellent opportunity for a Data Analyst with commercial experience of Data Engineering responsibilities to step into a genuinely hybrid role, combining data analysis, data modelling, reporting and elements of data engineering. The role offers amazing career development and progression opportunities, with the chance to work closely with technical data teams and senior business stakeholders while helping to develop the organisation's wider data and analytics capability. The Role As a Data Analyst, you'll sit at the intersection of business requirements and technical data delivery, working closely with data and business teams to develop trusted data products and reporting solutions. You'll be responsible for: Designing, building and maintaining analytical data models, including fact and dimension tables. Developing and optimising data pipelines, transformations and SQL queries to produce reliable analytical datasets. Supporting data quality, integrity, traceability and documentation across analytical environments. Developing and maintaining Power BI dashboards and reports that provide clear, actionable business insight. Translating business requirements and questions into analytical metrics, measures and visualisations. Supporting the integration of data from multiple operational systems into analytical environments. Required Experience Commercial experience in a Data Analyst, Analytics Engineer or similar role, ideally working across both analytics and data engineering. Strong SQL skills and experience working with modern analytical data environments. Experience designing and maintaining analytical data models, including fact and dimension tables. Hands-on experience with data pipelines, transformations and queries. Strong experience with Power BI and delivering reporting solutions to non-technical users. Good understanding of data modelling, data quality and documentation. Experience translating business requirements into analytical metrics, dashboards and visualisations. Experience working closely with business stakeholders and communicating complex data concepts clearly. Experience building lightweight analytical applications Experience with reverse-ETL or operational analytics. Experience or interest in regulatory reporting data. If you're a Data Analyst with some commercial Data Engineering experience and are looking for your next step, this could be an excellent opportunity to develop your career. Apply now or get in touch with CPS Group for more information. By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>

Security Engineer Cardiff/Hybrid Up to 45,000 CPS Group are working with a leading Microsoft-focused security partner who are looking to add a Security Engineer to their growing Cyber Security Delivery Team. This is a great opportunity for someone with experience in cyber security, SOC, IT support or technical delivery who enjoys working with clients and wants to build their expertise across the Microsoft security stack. As a Security Engineer, you'll act as a technical point of contact for clients, helping them get the most from their Microsoft security solutions. You'll work closely with the wider Delivery and Engineering teams, providing practical advice, investigating issues and making security improvements across client environments. You'll work with technologies including Microsoft Defender XDR, Microsoft Entra, Defender for Cloud Apps, Exchange Online and Microsoft Sentinel. What you'll be doing Building strong relationships with clients and acting as a trusted technical point of contact Supporting client calls and explaining technical issues and recommendations clearly Assessing incoming technical requests to ensure they are appropriate, in scope and aligned with best practice Configuring and tuning Microsoft security controls, including Defender policies, Entra settings and Exchange Online security Building and maintaining detection capabilities using KQL, Advanced Hunting and Microsoft Sentinel Managing phishing simulation campaigns and supporting vulnerability scanning Reviewing client environments and identifying opportunities to improve their Microsoft 365 security posture Supporting incident response activities and security investigations Producing clear technical reports, recommendations and documentation Working with senior engineers to triage and escalate more complex technical issues Where applicable, using scripting and automation such as Python, Bicep, ARM, JSON or YAML to improve processes and efficiency What we're looking for We're looking for someone with a genuine interest in cyber security, strong communication skills and the technical ability to work confidently with clients. You'll ideally have: Experience in a security or technical environment, such as SOC, Security Engineering, IT Support or Technical Delivery Working knowledge of Microsoft security technologies, particularly Defender XDR, Entra, Defender for Cloud Apps and Exchange Online Strong knowledge of KQL and Advanced Hunting Experience with Microsoft Sentinel, including analytics rules and Content Hub solutions Good understanding of security protocols, standards and best practices Knowledge of vulnerability management and risk analysis Strong technical judgement and the ability to recognise when an issue needs to be escalated Excellent communication skills, with the ability to explain technical information to both technical and non-technical audiences Strong written skills and experience producing technical documentation or reports A proactive and curious approach, with a genuine desire to continue developing your technical skills A degree in Computer Science, Cyber Security or a related subject would be beneficial, although equivalent professional experience will also be considered. It would be great if you also have experience with: Python, Bicep, ARM, JSON or YAML Azure Logic Apps, Azure Functions or codeless playbooks Jinja2 Microsoft certifications such as SC-200, SC-300, SC-401, MS-102 or AZ-500 Contact: Zach Bennett - CPS Group By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>

ServiceNow Developer (SC Cleared) Role: ServiceNow Developer Type: Contract, Daily Rate Pay Rate: 450 - 475 per day (Inside IR35 - via Umbrella) Location: Remote, UK Start: ASAP (within 4 weeks) Duration: 6+ Months Specialism(s): ServiceNow, ITSM, CSA, CAD, JavaScript, REST APIs, SOAP APIs, JSON, XML, Service Catalog, Workflow Automation, Flow Designer, Business Rules, Incident Management, Change Management, Problem Management, Asset Management, CMDB, Integrations, Platform Administration, Troubleshooting, Technical Documentation, UK Security Clearance, SC Clearance, SC Cleared, UKSC ServiceNow Developer (SC Cleared) CPS Group UK are delighted to be partnering with an organisation to urgently appoint a talented ServiceNow Developer (SC Cleared) to play a key role in the design, development, implementation, and support of innovative ServiceNow solutions. This is an exciting opportunity to work across the full ServiceNow development lifecycle, delivering scalable solutions, automating business processes, and driving continual improvement across the ServiceNow platform. Due to the nature of the engagement, candidates with active UK Security Clearance are required Key Responsibilities Design, develop, and configure custom applications, workflows, and integrations within the ServiceNow platform. Build and maintain Service Catalog items, forms, portals, and user interfaces. Develop automated business processes using workflows, scripting, APIs, and ServiceNow best practices. Configure, customise, and enhance ITSM modules, including Incident, Problem, Change, and Asset Management. Integrate ServiceNow with third-party applications and enterprise systems. Develop and maintain CMDB integrations, ensuring data quality and accuracy. Monitor platform performance, troubleshoot issues, and implement enhancements. Support ServiceNow upgrades and releases while maintaining platform stability and reliability. Collaborate with stakeholders to gather requirements and deliver effective technical solutions. Produce and maintain clear technical documentation and user guidance. Identify opportunities to maximise platform capabilities and improve operational efficiency. Share knowledge, provide technical expertise, and support the development of colleagues across the wider team. Essential Skills & Experience ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD). Proven experience developing and implementing ServiceNow ITSM solutions. Strong knowledge of the ServiceNow platform and development best practices. Experience with JavaScript, HTML/XHTML, XML, and JSON. Knowledge of REST and SOAP APIs and web services development. Excellent written and verbal communication skills. Strong analytical and problem-solving skills. A customer-focused mindset with a commitment to delivering high-quality solutions. Ability to adapt to evolving business and technology requirements. Active UK Security Clearance Desirable Skills & Qualifications ITIL v4 Foundation certification. Degree in Computer Science, Software Engineering, or a related discipline. Experience integrating enterprise platforms using REST, SOAP, XML, AJAX, CSS, and related web technologies. Understanding of ITIL principles and service management frameworks. For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)

Senior Business Analyst Remote with occasional travel to Cardiff Up to 80,000 per annum CPS Group are looking for an experienced Senior Business Analyst to join a high-performing digital transformation environment delivering impactful change across large-scale public sector and technology programmes. This role is ideal for someone with a strong technical background who thrives in collaborative, fast-paced delivery environments and enjoys shaping digital solutions that improve services, processes, and user experiences. Working within multidisciplinary delivery teams, you will play a key role in understanding business needs, defining requirements, and supporting the successful delivery of user-centred digital and technology solutions. You will collaborate closely with stakeholders, technical teams, product leads, designers, and delivery teams to translate complex business challenges into clear, actionable outcomes. Key Responsibilities Work closely with senior stakeholders and business users to gather, analyse, and document business requirements Translate business needs into clear functional and technical specifications Facilitate workshops, stakeholder interviews, and discovery sessions to identify priorities and opportunities Collaborate with developers, architects, designers, and testers to shape solution design and delivery approaches Support digital transformation and business change initiatives across complex programmes Create and maintain high-quality artefacts including user stories, process maps, business cases, workflows, and acceptance criteria Ensure requirements traceability and alignment with organisational objectives Support testing activities including UAT coordination, validation, and defect resolution Analyse systems, processes, and data flows to identify improvements and optimisation opportunities Contribute to continuous improvement initiatives and share best practice across the wider business analysis community Mentor and support junior Business Analysts where appropriate Skills & Experience Proven experience as a Business Analyst or Senior Business Analyst, ideally within public sector or large enterprise environments Strong technical understanding, including experience working alongside development and architecture teams Experience delivering digital and IT solutions across varied technologies and platforms Strong knowledge of Agile, iterative, and/or Waterfall delivery methodologies Experience creating backlogs, user stories, customer journeys, and acceptance criteria Excellent stakeholder management, facilitation, and communication skills Ability to translate complex technical concepts into clear business language Strong analytical, problem-solving, and process improvement capabilities Experience working within multidisciplinary delivery teams Desirable Experience Experience supporting digital transformation or large-scale IT change programmes Knowledge of systems integration, APIs, data analysis, or data modelling Familiarity with tools such as JIRA, Confluence, or similar collaboration platforms Understanding of government or public sector frameworks and standards Experience mentoring junior team members or contributing to BA best practice communities Additional Information Hybrid working model with remote flexibility and occasional travel to Cardiff Opportunity to work on meaningful, large-scale transformation programmes Collaborative and supportive delivery environment with strong career development opportunities Candidates may be required to undergo background checks and security clearance depending on project requirements Contact: Zach Bennett - CPS Group By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>

Business Analyst (Data Migration) Cardiff Hybrid - 3 days in office Up to 45,000 + Annual Bonus We're currently working with Cardiff based Fintech who are now looking for a Business Analyst to join their Data Migration team. Your focus will be understanding client data and processes, identifying gaps in existing product functionality, and defining clear requirements to address them. We're looking for an experienced Business Analyst / Data Migration Analyst with strong gap analysis, requirements gathering and financial services experience. The Role Conduct detailed gap analysis across product functionality, data and business processes. Gather, analyse and document clear, actionable business and functional requirements. Assess client data and understand how it maps to existing product capability. Work closely with Product, Engineering and Data teams to resolve identified gaps. Lead client and stakeholder meetings and confidently manage expectations. Support data reconciliation and validation ahead of go-live. About You Background within similar Business Analysis, data migration or financial services change role. Strong, demonstrable experience in gap analysis and requirements documentation. Experience within Financial Services / FinTech / Financial Lending / Consumer and Commercial loans preferred Strong analytical and stakeholder management skills, including senior-level engagement. Excellent Excel skills and the ability to translate complex technical information into clear business requirements. SQL experience is desirable, with Python and Jira/SQL Developer experience advantageous. Desirable: SQL, Python, SQL Developer, Visual Studio Code, Jira or experience with financial/lending systems. Salary: Up to 45,000 + Annual Bonus Location: Cardiff Working Model: Hybrid - 3 days in the office By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>

AWS DevOps Consultant / Engineer Salary: 60,000 - 80,000 Location: Predominantly remote - occasional travel to client site in London CPS Group are looking for an experienced DevOps Engineer / Consultant to join a leading Tech Consultancy delivering complex, secure solutions across a range of high-profile projects. You'll work across several programmes, including major UK Government projects and an innovative new technology programme focused on taking newly designed AI solutions and implementing and scaling them within live environments. Candidates will need to either hold, or be eligible for, Security Clearance (SC) Operating as either a Technical or Senior Technical Consultant you'll take a senior, hands-on role on across the full delivery lifecycle, working within agile engineering teams to design, build and deploy secure and scalable infrastructure. Key responsibilities will include: - Designing and building new AWS cloud infrastructure - Developing and deploying infrastructure using Infrastructure as Code (IaC) - Designing, implementing and improving CI/CD pipelines - Building and supporting platform services for containerised applications - Automating deployment, operation and monitoring processes - Supporting the deployment and scaling of new applications and services - Applying security best practices across cloud infrastructure and delivery pipelines - Working closely with engineering teams to onboard products onto shared platform services - Helping solve complex technical and infrastructure challenges - Working directly with customers and technical stakeholders where required We're particularly interested in engineers with strong experience across: - AWS - strong commercial experience is essential - Infrastructure as Code - Terraform, CloudFormation or similar - CI/CD pipelines - Containerisation technologies such as Docker and Kubernetes - Automation and modern DevOps engineering practices - Designing and deploying secure cloud-based solutions - Monitoring and platform services - Agile delivery environments Security Clearance Due to the nature of the projects, candidates will need to meet the required UK security clearance eligibility requirements, including being a British Citizen and having lived permanently in the UK for the last 5 years. Contact Sam John - CPS Group UK By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>

Application Support Engineer Cardiff Hybrid Location: Cardiff Working Pattern: Hybrid - 3 days in the office Sector: Fintech / Financial Software Role: Application Support Engineer / 2nd Line Support Salary: Up to 29,000 + up to 20% annual bonus We are recruiting for an Application Support Engineer to join an established fintech business operating in Cardiff. You'll join the Engineering team, providing 2nd line support, investigating application and data issues, and working closely with Service Delivery and Engineering to resolve incidents. The Role Provide 2nd line application support. Triage and investigate technical issues. Troubleshoot application and data problems. Use SQL to investigate and fix data issues. Track incidents through an issue management system. Escalate complex or urgent issues where required. Work closely with Engineering and Service Delivery. Support Web/PC-based applications. Work within an Agile development environment. What We're Looking For Experience in Application or Technical Support. Working knowledge of Web/PC environments. Experience with Jira or similar. Experience with Bitbucket or similar. Strong SQL skills (SELECT, INSERT, UPDATE and DELETE/System procedures/System procedures). Experience with PowerShell or another scripting language. Strong troubleshooting and problem-solving skills. Excellent attention to detail. Clear communication skills. The Ideal Candidate We're looking for someone who enjoys getting to the root cause of technical issues rather than simply passing tickets on. You don't need to tick every box. Strong technical fundamentals, problem-solving ability, and a willingness to learn are equally important. If this sounds like you feel free to reach out! Willem Curran CPS Group By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>