Pacific Asset Management, LLC

Job Title: Application Support Manager The role We are looking for an App Support manager to join us and lead our global support team across our Protection Platform and Decision Platform products. Responsibilities You will lead our App Support team, with members located in the UK, Singapore and Australia. You will oversee ticket management, prioritisation, incident resolution and SLA delivery, working closely with customers and engineering teams to resolve complex issues. You will lead and develop the team, helping coach and grow our support engineers, ensuring owned metrics such as CSAT and 1st time resolution steadily improve. You will represent Support as an enablement team; working closely with Product, Customer Success and Engineering teams to ensure great customer experience whilst operations remain standardised, streamlined and efficient. You will own our incident process, creating and maintaining the definitions, catalogues and alerting in Incident.IO. You will be a member of the Operations management team, making decisions that help us execute against the strategy, as well as deciding where to make investments in our Support Model. You bring fresh perspective on Support, leveraging your experience and new technologies to improve our responsiveness to customers, boost productivity and build out a best-in-class SaaS support operating system. Type of Person Who Fits the Role You are a proven operator with a strong understanding of app support and customer experience management. You work collaboratively with engineering, product and customer success teams to resolve customer issues quickly and to a high standard. You are technically literate with solid expertise in building and updating workflows, reports and dashboards in Service Management tooling. You are familiar with AI tools and have used them to optimise workflows or make knowledge management more extensible. You thrive on solving customer and operational problems and can move easily between high-level and low-level details, using experimentation to help your decision-making. You have a growth mindset, respectfully challenge the status quo, and continuously seek to improve yourself and your team. You actively give feedback in a way that builds strong relationships with peers and thinks iteratively, using experiments and data to drive decisions. You thrive in a fast-paced environment with large amounts of uncertainty, and you are comfortable working to transform an organisation, accepting that everything is not working perfectly today. Essential Requirements 5 years+ experience leading, coaching and managing global support teams Exceptional leadership, communication and stakeholder management skills Strong operational mindset supporting customers in an SLA-driven environment Deep expertise configuring and optimising Jira Service Management (preferred), HubSpot, Zendesk or ServiceNow platforms Proven experience building dashboards, insights and reports from support data Proven experience implementing and managing Incident processes Nice to Have SaaS App Support experience - you know what good B2B service looks like Chatbot/AI-assistive tool configuration experience Engineering or coding expertise (e.g. scripting, Python, SQL) Benefits (Permanent and Fixed Term Employees) 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare - comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & retirement - 15% combined employee/employer contributions Wellness - subsidised gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations

Pacific Asset Management, LLC is looking for an experienced Application Support Manager to lead their global support team across Protection and Decision Platform products. You will oversee ticket management and incident resolution while improving team performance metrics. Your strong operational mindset and technical expertise will ensure a high standard of customer service. The role involves innovative use of AI tools and requires deep knowledge of service management platforms. The position offers competitive benefits including private healthcare and generous annual leave.

Project Delivery Manager - PLRe TechnologyApplylocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R17188 Job Title Project Delivery Manager - PLRe Technology Job Description The PL Re Technology function comprises globally distributed teams (Global Technology Solutions; Global Service & Infrastructure Management; Risk; Enterprise Architecture & Data; Information Security; and regional hubs) responsible for the design, delivery, management and security of PL Re's global applications and infrastructure.The team delivers business-critical solutions (e.g., Underwriting, Claims, Pricing and Actuarial applications) alongside enterprise platforms, maintaining high service and security standards across the UK/Europe, Asia, North America and Australia. Role Summary We are strengthening Technology change delivery within an evolving Portfolio Management and governance framework and are seeking an experienced Project Delivery Manager to support delivery across the PL Re Unify Programme.Unify is a multi-year transformation delivering a globally integrated, scalable operating model. It enables growth by modernising processes, improving data and reducing operational complexity.The programme will move PL Re from fragmented regional processes and legacy systems to standardised, end-to-end ways of working, enabled by enterprise platforms and shared services. Aligned to Pacific Life's Strategy Next, it supports growth while maintaining strong governance in a regulated environment.This role is central to enabling successful delivery - supporting realistic planning, managing dependencies and ensuring predictable outcomes aligned to programme releases.This is a senior, delivery-focused role requiring strong judgement, facilitation skills and credibility with senior stakeholders. You will play a key role in improving portfolio maturity, planning discipline and delivery execution. Key Responsibilities • Act as the Technology interface to the Unify Programme, ensuring alignment across teams, dependencies, risks and release objectives. • Lead end-to-end delivery of medium to large technology projects, managing scope, timelines, budget, resources and risks. • Operate within Portfolio governance, ensuring robust reporting, RAID management, change control and delivery transparency. • Partner across Technology, Architecture, Data, Security and Programme teams to align planning, design and execution. • Support planning cycles, roadmap development and prioritisation, providing clarity on capacity and sequencing. • Drive continuous improvement in delivery discipline, transparency and ways of working. • Manage stakeholder and vendor relationships, ensuring delivery commitments and regulatory requirements are met. • Coach and support project and portfolio teams, contributing to delivery capability and PMO maturity. Qualifications, Expertise and Attributes • Experience delivering complex technology projects in global, multi-disciplinary environments (ideally insurance/reinsurance). • Strong knowledge and experience of Agile, Waterfall and hybrid delivery approaches. • Experience in governance and assurance, including RAID, dependencies, financial oversight and change control. • Strong commercial and analytical capability, including budgeting, forecasting and reporting. • Excellent stakeholder management and communication skills, with credibility at senior levels. • Understanding of technology landscapes (platforms, infrastructure, data, integration, security and cloud). • Proficiency in delivery tooling (e.g., PPM systems, Jira, MS Project, Power BI, Confluence, MS365). • Proactive, organised and resilient, able to manage ambiguity and competing priorities. • Degree or equivalent experience; relevant certifications (e.g., APM, PRINCE2, PMP, SAFe, Scrum) desirable. Personal Attributes • Resilient, calm and outcomes-focused. • Comfortable with ambiguity. • Credible and trusted with teams and leadership. • Focused on transparency and continuous improvement. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values

Pacific Asset Management, LLC is seeking a Project Delivery Manager for PL Re Technology in London. This role focuses on delivering technology projects while managing dependencies and ensuring alignment across teams. The ideal candidate will have experience in complex, global environments and strong communication skills to manage senior stakeholders. This position offers a supportive culture with diverse benefits aimed at fostering personal and professional growth.

Pacific Asset Management, LLC is seeking a Senior Cloud Engineer in London to maintain and optimize cloud-hosted application workloads primarily focused on AWS. This role involves driving reliability, security, and governance for cloud applications. The ideal candidate will have extensive experience with AWS, strong skills in cloud security, and proficiency in infrastructure-as-code tools like Terraform. Benefits include annual leave, healthcare coverage, and a commitment to a healthy work-life balance.

Senior Cloud EngineerApplylocations: London, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R16978 Job Title Senior Cloud Engineer Job Description The Senior Cloud Engineer plays a critical role in maintaining, optimising, and evolving PL Re's cloud hosted application workloads, with a primary focus on AWS. This is a high impact, hands on role responsible for operational excellence, security, reliability, and lifecycle management of cloud applications across multiple regions. The role sits at the intersection of cloud architecture, SRE, security, and developer experience, helping to raise the overall standard of cloud usage across PL Re. While experience in platform provisioning is required, this role does not focus on building or owning the core platform itself, but instead on operating, improving, and enabling solutions running on it in line with enterprise standards, Cloud Shared Services and governance expectations Key Responsibilities Platform Engineering & Cloud Operations Lead and deliver complex cloud and platform initiatives, taking ideas from concept through to production, resolving dependencies and ensuring reliable outcomes. Operate and evolve a global AWS application environment, supporting workloads across multiple regions within local business hours, and participating in out of hours on call rotas as required. Support the full lifecycle of application workloads, including maintenance, patching, backups, upgrades, and controlled decommissioning. Reliability, SRE & Observability Drive improvements in reliability, resilience, performance, and efficiency through strong SRE practices. Own and enhance observability and monitoring, ensuring meaningful alerting, clear operational dashboards, and rapid diagnosis of incidents. Raise the bar for operational maturity, including incident management, root cause analysis, and continuous improvement. Security, Compliance & Governance Ensure workloads are designed, deployed, and operated in line with cloud security, compliance, and governance requirements. Work closely with Information Security and Enterprise Architecture to ensure alignment with PL Re and Pacific Life standards. Maintain up to date technical and architectural documentation to support governance reviews and audit requirements. Enablement & Collaboration Collaborate with application and engineering teams to guide and influence cloud architecture decisions, ensuring a smooth, low friction path to production. Improve developer experience and tooling, including CI/CD pipelines, automation, and standardised patterns. Contribute to the definition of cloud design patterns, policies, and standards, feeding into wider platform strategy and governance. Potentially take on line or technical leadership responsibilities as the platform engineering capability matures working with an Enterprise wide leadership and team structure Skills & Experience - Essential Extensive experience designing, building, and operating distributed AWS environments, including networking, IAM, security, observability, and monitoring. Strong hands on experience with cloud security, compliance, and governance in enterprise or regulated environments. Proficiency in infrastructure as code (e.g. Terraform), CI/CD pipelines, and automation tooling. Hands on expertise in SRE and operational excellence, including monitoring, alerting, reliability improvement, and incident response. Proven ability to lead technical initiatives end to end, balancing robustness, efficiency, and developer usability. Experience operating and supporting Kubernetes based workloads in AWS. Skills & Experience - Desirable Experience supporting data, analytics, or modelling workloads in cloud environments. Familiarity with enterprise architecture principles and working within formal governance frameworks. Exposure to financial services, insurance, underwriting, or actuarial technology environments. Experience improving developer experience through tooling, templates, and platform capabilities. Behavioural Competencies Strong sense of ownership and accountability for operational outcomes. Clear, pragmatic communicator able to work effectively with engineers, architects, and risk stakeholders. Ability to lead through influence, setting practical standards and encouraging good cloud practice. Calm, analytical approach to problem solving in production and incident scenarios. Success Measures (Indicative) Stable, secure, and well operated AWS application workloads aligned to PL Re standards. Improved reliability, security posture, and operational maturity across cloud hosted solutions. Reduced friction for delivery teams through better tooling, guidance, and cloud enablement. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values About UsAt Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the best life and health reinsurance services possible. Working in some of the most complex and fast-moving markets has taught us that knowledge and innovation go hand in hand. Today, we are continuing our rapid growth internationally with offices across Europe, Asia, North America, Australia, and Bermuda. With over 1000 employees across the globe, we take pride in our inclusive culture, underpinned by our values and behaviours, providing an environment where everyone can grow and develop.

Pacific Asset Management, LLC is seeking an experienced AVP, Information Security to drive cybersecurity initiatives that protect critical systems and data. The role involves leading cybersecurity risk assessment, evaluating security controls, and ensuring compliance with regulatory standards. The ideal candidate will have over 10 years of experience in cybersecurity, strong knowledge across various security domains, and excellent communication skills. Join a committed team that values diversity and inclusion.

AVP, Information Security As an AVP, Information Security, you will play a critical role in executing and overseeing security initiatives that protect our systems, data, and infrastructure. We're looking for an experienced cybersecurity specialist who can adapt quickly to new challenges. You'll work closely with IT, engineering, and risk teams to evaluate and assess security controls, evaluate new designs, and drive continuous improvement across our security posture. Responsibilities Lead the identification, assessment, and ongoing management of cybersecurity risks across the Division. Provide credible challenge and oversight of security controls, risk acceptances, and remediation plans. Maintain cybersecurity risk registers, risk metrics, and reporting packs for senior management and risk committees. Support compliance with global cybersecurity regulatory requirements relevant to the insurance industry. Support the development and execution of the cybersecurity strategy and multi year roadmap. Identify emerging cyber threats, regulatory trends, and industry best practices relevant to the insurance sector. Perform risk assessments and recommend mitigation strategies, while informing technology and business owners to communicate current resilience and risk exposure. Provide technical security consultancy to projects. Share knowledge with team members and promote a culture of security awareness. Qualifications 10+ years of experience in cybersecurity roles, preferably in finance services or insurance sectors. Broad knowledge of security domains: network security, endpoint protection, secure development lifecycle, identity and access management, cloud security (AWS/Azure), incident response, and governance. Familiarity with regulatory requirements and industry standards (e.g., NIST, CIS, BMA, PRA, APRA, MAS). Strong analytical and problem solving skills. Excellent communication and collaboration abilities. Experience assessing and leveraging AI capabilities, and knowledge of AI risks and security best practices. Prefer certifications such as GIAC, CISSP, etc. Prefer bachelor's degree in Information Technology or related discipline. Equal Opportunity Employer Pacific Life Re is an equal opportunity employer. We are committed to diversity and inclusion and will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. If you have a need for adjustments, please let us know.

Job Title Cloud Developer Job Description The Cloud Full Stack Developer (with primary focus on AWS) is responsible for the end to end design, build, and delivery of secure, cloud hosted applications supporting PL Re strategic platforms, including the Underwriting & Modelling Environment (UMe). This role combines hands on cloud/full stack development with strong technical ownership, ensuring solutions align with Pacific Life / PL Re enterprise architecture standards, security controls and operational support requirements. Initial focus will be to support the continued design, build and operation of cloud based platforms underpinning Global Experience Analysis (Global EA), including secure AWS infrastructure, data processing pipelines and environment automation. Key Responsibilities Solution Design & Development: Lead the design and development of full stack applications, spanning front end, back end, and AWS native services. Build and maintain applications using multiple languages and frameworks (e.g., Python, .NET, APIs, approved SDLC and web frameworks). Design secure and scalable integrations with AWS services such as S3, Redshift, SageMaker, EC2, IAM, and VPC. Cloud, Security & Governance: Ensure applications meet security, risk, and data protection requirements, including SSO/MFA, encryption, segregation of duties, and access controls. Work closely with Enterprise Architecture and Information Security to ensure solutions comply with enterprise standards and governance controls. Review designs and implementations against architectural principles, security baselines, and regulatory expectations. DevSecOps & Non Functional Requirements: Implement DevSecOps practices, including CI/CD pipelines, automated testing, vulnerability scanning, and controlled deployment. Ensure solutions meet non functional requirements such as availability, resilience, performance, scalability, and disaster recovery. Delivery & Operational Readiness: Produce and maintain technical, solution, and architecture documentation to support governance reviews, audits, and operational handover. Support service transition into BAU, ensuring applications are observable, monitored, documented, and supportable by run teams. Contribute to engineering best practice within delivery teams, helping to set high standards for secure, maintainable and supportable cloud development. Skills & Experience - Essential Proven experience as an experienced Cloud Developer, Full Stack Developer or Software Engineer delivering AWS hosted cloud applications. 5-10 years' experience working in cloud environments, with strong AWS focus and demonstrable experience delivering solutions that include AI enabled capabilities. Strong hands on development background, including Python and .NET based solutions, APIs, and modern web architectures. Solid understanding of cloud architecture, particularly AWS and Azure, including networking, security, IAM, and platform services. Experience implementing DevOps / DevSecOps practices and CI/CD pipelines in enterprise environments. Experience working within regulated or risk aware organisations, with an appreciation of governance and audit expectations. Skills & Experience - Desirable Experience with data, analytics, modelling, or AI platforms on AWS. Familiarity with enterprise architecture principles, frameworks, and governance processes. Exposure to underwriting, actuarial, pricing, or analytics technology environments. Hands on experience with, or exposure to, tools such as OpenAI, AWS Bedrock, Claude, Llama, Azure AI Foundry, Copilot Studio, GitHub Copilot, and related integration platforms (e.g., MuleSoft, Appian). Behavioural Competencies Strong ownership and accountability for delivery outcomes. Clear, confident communication with both technical and non technical stakeholders. Ability to lead through influence, setting technical direction and standards without formal authority. Risk aware, quality driven mindset suited to a regulated financial services environment. Success Measures (Indicative) Delivery of secure, resilient, and high quality cloud applications aligned to PL Re standards. Reduced delivery and operational risk through strong design, security, and governance alignment. Smooth transition into BAU, with solutions that are supportable, monitored, and well documented. Benefits (Only for Permanent and Fixed Term Employees) Leave: 25 days of annual leave with option to buy/sell more days. Adoption and fertility leave. Generous enhanced parental leave. Healthcare: Comprehensive private insurance coverage for employee and dependents. Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary. Optical benefits. Savings & Retirement: 15% combined employee/employer contributions. Wellness: Subsidized gym membership. Access to Employee Assistance Program. Cycle to Work and Electric Car. Salary Sacrifice Scheme. Time off for volunteering. Charitable matching of employee donations. Equal Employment Opportunity As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Pacific Asset Management, LLC is hiring a Cloud Developer to design and deliver secure cloud-hosted applications. The role emphasizes hands-on development with AWS, requiring 5-10 years of cloud experience, primarily with Python and .NET. Key responsibilities include ensuring compliance with security standards, leading full-stack application development, and contributing to DevSecOps practices. Benefits include 25 days of annual leave, healthcare, and generous parental leave.

Pacific Asset Management, LLC is seeking a Senior Data Business Analyst to lead data-focused initiatives and embed data governance principles. You will engage with stakeholders at all levels, translating complex data concepts into clear recommendations. Ideal candidates demonstrate experience in data-centric initiatives and a solid understanding of data architecture. The role offers extensive benefits including healthcare, generous leave, and a focus on work-life balance.

Overview Senior Data Business Analyst role within a well established reinsurance organisation investing in its permanent internal data capability to meet growing demand across underwriting, operations, and finance. This is a senior, high impact role where you will help shape how data is defined, governed, and used across the enterprise. You'll sit at the intersection of business analysis, data architecture, and enterprise change, working closely with senior stakeholders, data architects, and engineering teams to turn complex data challenges into clear, governed, and scalable outcomes. This role is ideal for a Senior Data Business Analyst who enjoys operating in a structured, regulated environment, influencing how data works at an organisational level rather than delivering reports in isolation. Responsibilities Leading Data Led Change: Lead the initiation, discovery, and delivery of data focused initiatives across multiple business domains. Apply structured business analysis and change management approaches within a governance led delivery environment. Take ownership of smaller data projects and enhancements from early discovery through to business as usual adoption. Contribute to the ongoing evolution of data BA standards, tooling, and ways of working across the organisation. Data Architecture Aware Business Analysis: Capture and define requirements with a data architecture mindset, ensuring solutions are scalable, consistent, and fit for purpose. Work confidently with: Conceptual, logical, and physical data models; Data warehousing and analytical data platforms; The distinction between data dictionaries and data glossaries; Master data vs reference data. Define requirements using data flows, lineage, source to target mappings, and reporting specifications. Act as a critical bridge between business stakeholders and Data Architecture / Engineering teams, ensuring shared understanding and alignment. This role contributes to data architecture through high quality requirements, rather than owning solution design. Data Governance & Data Quality: Embed data governance principles into delivery, including data ownership, standards, and controls. Support data quality assessments, issue identification, and remediation definition. Drive consistent data definitions and usage across domains. Ensure delivery aligns with enterprise data strategy and regulatory expectations. Stakeholder Engagement & Influence: Engage with stakeholders at all levels, including senior leadership. Translate complex data concepts into clear, pragmatic recommendations that support decision making. Support adoption, change, and transition of data solutions into BAU. Act as a trusted advisor on data related decisions across the business. What success looks like Clear, agreed data definitions and specifications that reduce ambiguity across business areas. Data governance being embedded into delivery, not treated as an afterthought. Improved visibility of data quality issues and agreed remediation approaches. Strong relationships between business, data architecture, and engineering teams. Stakeholders trusting data outputs and the decisions built on them. What we're looking for Essential experience: Proven experience as a Senior Business Analyst delivering data centric initiatives. Strong conceptual understanding of data architecture and data warehousing (hands on delivery not required). Experience working in structured, governance heavy delivery environments. Ability to explain complex data concepts clearly to both technical and non technical audiences. Desirable experience: Insurance experience (London Market desirable but not essential; wider insurance backgrounds welcomed). Exposure to SQL, Power BI, SSRS, or similar data and BI technologies. Experience partnering closely with Data Architecture teams. Familiarity with tools such as Visio, Azure DevOps, JIRA, Confluence, Miro. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. We work hard and thrive on achievement, but we also know how to have fun and relax too. We provide a healthy work-life balance and a wide range of employee benefits, regular social activities, wellbeing initiatives, and community involvement. We are committed to diversity and inclusion and provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Benefits Leave: 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare: Comprehensive private insurance coverage for employee and dependents Group Life Insurance: 9x basic annual salary; Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement: 15% combined employee/employer contributions Wellness: Subsidized gym membership; Employee Assistance Program; Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering; Charitable matching of employee donations Note: This description reflects the typical responsibilities and requirements for this role and is not an exhaustive list of all duties.

Pacific Asset Management, LLC is looking for a knowledgeable Senior Software Engineer to enhance their products and platforms. The role demands collaboration across teams, ensuring systems are robust, maintainable and impactful. The ideal candidate should possess proficiency in modern programming languages like Java and experience with cloud-based system design. Notable benefits include 25 days of annual leave, comprehensive healthcare coverage, and generous parental leave policies.

Job Title Senior Software Engineer Responsibilities Directly contribute to development and continuous improvement of our products and platforms, focusing on adaptable and resilient solutions. Design new features or refine existing systems, ensuring they are robust, production ready, and aligned with long term goals. Engage in system design and architectural discussions, helping the team arrive at thoughtful, simple solutions to complex problems. Collaborate closely with product managers to understand priorities, influence the roadmap, and maintain a balance between new features and technical foundations. Adopt a DevOps mindset, taking full ownership of code from idea to deployment, including AWS solution design, security, and observability. Support growth of teammates through code reviews, pair programming, and knowledge sharing; foster a culture of learning, ownership, and continuous improvement. Person Profile You're a thoughtful and pragmatic engineer who sees software development as a means to solve meaningful problems, not just write code. You care deeply about building systems that are simple, maintainable, and valuable to users, and you're naturally collaborative, working closely with engineers, product managers, and designers to balance technical soundness with real impact. You thrive in team based environments, navigate trade offs, accept feedback, and continuously improve your own and your team's skills. Team The Rules Engine Team develops the Underwriting Engine that helps insurers design rules for customer journeys, underwriting, and claims. The team works with technologies such as Spring, Java, React, Kubernetes, Docker, Terraform, Helm, and AWS, and is part of UnderwriteMe's Decision Platform. Technical Requirements Demonstrated experience applying modern software engineering practices in a collaborative team setting, including iterative development, automated testing, and continuous integration and delivery. Proficiency in a modern programming language (e.g., Java, Kotlin, or similar), ideally with experience in Spring Boot and cloud native development. Practical experience designing and building cloud based systems, using cloud services to create scalable, resilient, and observable solutions. Proven ability to make sound technical decisions independently while working closely with teammates to deliver solutions from idea to production. Experience improving or evolving existing systems, including working with legacy codebases and simplifying or automating manual workflows. Benefits 25 days annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare: comprehensive private insurance coverage for employee and dependents Group Life Insurance: coverage of 9x basic annual salary Group Income Protection: up to 75% of basic annual salary Optical benefits Savings & Retirement: 15% combined employee/employer contributions Wellness: subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations