Morgan Law

We are working with a Membership Body in London who are seeking a Senior Salesforce Administrator to join the team. IN A NUTSHELL The purpose of this role is to manage our Salesforce system and drive ongoing improvements through skillful knowledge of Salesforce. In this role, you will provide hands-on support and technical guidance to end users, ensuring the smooth and effective operation of the system. You will play a key strategic role in building the long-term roadmap for Salesforce development, proactively identifying opportunities for system enhancements, and leading the implementation of strategic developments. You will work across the organisation to gather needs from users, deliver technical improvements, organise and prioritise requests for support, and conduct training sessions and inductions. This is an exciting opportunity to own and develop the long-term roadmap and strategy for the organisation's use of Salesforce, enabling its optimisation and ensuring seamless integration with other platforms. MAIN RESPONSIBILITIES Manage the smooth and effective running of our Salesforce system offering advice and hands-on support to end users and helping them to get the most from the system. Manage and own the support case queue, resolving cases where possible, escalating the most complex cases to our external support. Gain a deep understanding of our complex custom setup, objects, and integrations Deliver process and workflow changes as needed for business requirements and facilitate the smooth implementation of new Salesforce features from product Take responsibility for system security, user access policies, and audit trails in partnership with third-party vendor. Lead on evaluation of new Salesforce products, features, or AppExchange solutions, preparing cost-benefit analyses and business cases Lead pilot initiatives to test new tools or features before wider rollout. Proactively identify improvements to the system and manage their implementation and release to our live instance. Lead on the optimisation of Salesforce in-house, working with users to develop new and existing business processes and automations, using Flows where appropriate. Gain a deep understanding of our complex custom setup, objects, and integrations (e.g., Eventbrite, Asperato, SurveyMonkey, PowerBi) and collaborate with users and external support to optimise, resolve bugs, and deliver new integrations Encourage a culture of innovation by regularly exploring emerging Salesforce technologies to achieve business goals. PERSON SPECIFICATION Certified Salesforce Administrator Credential. Extensive knowledge of Salesforce. Understanding of process automation tools, such as Process Builder and Flows. Good knowledge of Salesforce reporting. Knowledge of GDPR/Data Protection Act 2018. Experience of writing or maintaining user documentation. Previous Salesforce administration experience. Demonstrable experience in driving system improvements and strategic developments. Experience of working with senior stakeholders to align Salesforce functionality with organisational strategy. Experience in managing external vendor / suppliers or consultants, including performance management.

An Arts organisation in London are seeking a Data and Analytics Lead to join their technology function and revitalise their approach to data. Reporting to the Head of IT, this role would lead the development of our organisational data strategy. Partnering closely with a number of teams and their data leads, you will foster a data culture grounded in insights and actions. You will leverage data science techniques to define, address, communicate and improve forecasting of key measures to inform and drive strategic decisions. What you will bring to the role: Your knowledge of statistics, BI infrastructure and analytical methods combined with strong management and communication skills will influence how we create, evolve and embed a data strategy across the organisation You will lead in democratising access to data, embedding and expanding modelling capabilities across the organisation including AI planning, forecasting and analysis where appropriate You will help solve organisational challenges by weaving together data threads that highlight invaluable insights to drive innovation You will proactively identify opportunities to embed data powered initiatives that deliver tangible value, improving productivity and improving data insights by building strong internal relationships, fostering a collaborative spirit Key Skills that would help you in this role: Have experience as a data scientist or data lead and be highly analytical with a strong grasp of modern statistical methods, tools and platforms Identify the data inputs and outputs are from each software solution to inform the next generation / direction of software upgrades across the organisation, including where appropriate AI integrated solutions Have end to end problem solving and communication skills, including diagnosis, data cleaning, integration and transformation, analysis, visualisation and presentation. Have experience in the translation of analysis results into data driven insights Highly motivated, independent thinker, able to exercise sound judgement in the interests of the organisation and to get things done

A University is seeking a dynamic and experienced Programme Delivery Lead to drive the successful implementation of Phase 2 of their People Systems Project, for a fixed term until end of July 2026. This role sits at the heart of a critical transformation programme, with approved investment and clearly defined deliverables across several core workstreams: Systems, Automation & Innovation - lead projects to improve efficiency and drive innovation across People Services, including: Introduction of Robotic Process Automation (RPA) to streamline transactional processes. Upgrade of the People Services ticketing system to improve usability and reporting to resolve queries faster and improve the employee experience. Position Data & Establishment Control - developing our approach to organisational data, including implementing robust position management structures. We are looking for a hands-on programme leader with strong delivery credentials, high-level stakeholder engagement experience, and a proactive mindset. You'll work as a core member of the programme leadership team - collaborating with sponsors, digital and data leads, and operational owners to ensure on-time delivery, strong engagement, and clear return on investment. Experience Significant experience in leading complex programmes across HR, digital systems, or transformation settings - ideally with exposure to SAP SuccessFactors or equivalent enterprise platforms. Demonstrable success in leading diverse teams, creating an inclusive environment where individuals from a variety of backgrounds feel valued, empowered, and able to contribute fully. Proven track record of delivering large-scale change and innovation across diverse stakeholder landscapes. Exceptional stakeholder and relationship management skills, with the ability to influence, align and engage at senior levels. Experience in establishing and operating robust programme governance and delivery mechanisms. Strong understanding of data governance, organisational design principles, and change management.

An Arts organisation in London are seeking a Data and Analytics Lead to join their technology function and revitalise their approach to data. Reporting to the Head of IT, this role would lead the development of our organisational data strategy. Partnering closely with a number of teams and their data leads, you will foster a data culture grounded in insights and actions. You will leverage data science techniques to define, address, communicate and improve forecasting of key measures to inform and drive strategic decisions. What you will bring to the role: Your knowledge of statistics, BI infrastructure and analytical methods combined with strong management and communication skills will influence how we create, evolve and embed a data strategy across the organisation You will lead in democratising access to data, embedding and expanding modelling capabilities across the organisation including AI planning, forecasting and analysis where appropriate You will help solve organisational challenges by weaving together data threads that highlight invaluable insights to drive innovation You will proactively identify opportunities to embed data powered initiatives that deliver tangible value, improving productivity and improving data insights by building strong internal relationships, fostering a collaborative spirit Key Skills that would help you in this role: Have experience as a data scientist or data lead and be highly analytical with a strong grasp of modern statistical methods, tools and platforms Identify the data inputs and outputs are from each software solution to inform the next generation / direction of software upgrades across the organisation, including where appropriate AI integrated solutions Have end to end problem solving and communication skills, including diagnosis, data cleaning, integration and transformation, analysis, visualisation and presentation. Have experience in the translation of analysis results into data driven insights Highly motivated, independent thinker, able to exercise sound judgement in the interests of the organisation and to get things done

My client an internationally recognised & prestigious museum, are currently recruiting an Infrastructure Architect to support the IT team's planning, architecture modelling and change management activities by working with the technology teams and change programme. This is initially a 9 month fixed-term contract. Key responsibilities Gather information regarding in-use technologies from the Museum's infrastructure, application, database, development, support and project teams through interviews and workshops Identify key entity attributes and interconnected relationships between applications and infrastructure Work closely with the Product Owner, to identify the appropriate infrastructure architecture and tools for use across the IS department through requirements workshops and product demonstrations Working to support project and systems development planning Help define and configure standards while modelling the existing technology used across Museum in a centralised repository Previous skills & experience 3 years of analysis and/or modelling experience Demonstrated skills, and examples of models built using a recognised modelling language (Archimate etc.) Strong analytical skills required, including a thorough understanding of how to interpret stakeholder business needs and translate into application and operational requirements Experience of small project management in a number of settings, and of user liaison, collaboration and coordination Able to run small workshops and forums to seek requirements and align teams on new ways of working. If you are available at short notice to support an excellent organisation please apply now with a copy of your CV.