Morgan Law is seeking an Interim Head of Revenues and Benefits to lead a large team overseeing statutory functions including Council Tax and Housing Benefits. The successful candidate will provide expert advice to senior leadership, ensuring financial stability and compliance. This senior leadership role focuses on service transformation, managing complex stakeholder relationships and driving performance across a large service. The position offers a hybrid working model, with a rate of £550 to £650 per day inside IR35.
17/06/2026
Full time
Morgan Law is seeking an Interim Head of Revenues and Benefits to lead a large team overseeing statutory functions including Council Tax and Housing Benefits. The successful candidate will provide expert advice to senior leadership, ensuring financial stability and compliance. This senior leadership role focuses on service transformation, managing complex stakeholder relationships and driving performance across a large service. The position offers a hybrid working model, with a rate of £550 to £650 per day inside IR35.
My high performing local authority is looking to recruit an Interim Head of Revenues and Benefits to lead and develop it's large team as well as overseeing the full scope of statutory Revenues and Benefits functions including Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and the Council's Corporate Fraud Team. This is a senior leadership role with a strong focus on the Collection Fund, policy development and service transformation. The successful candidate will act as the Council's lead expert on Revenues and Benefits legislation, advising senior leadership and driving performance, compliance and financial stability across a large and complex service. The Role Lead and manage the Council's Revenues and Benefits service, overseeing c90 staff across multiple teams delivering Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud. Take strategic responsibility for the Collection Fund, ensuring effective billing, collection and financial control across Council Tax and Business Rates. Oversee the administration and delivery of Housing Benefits and Local Council Tax Support, ensuring support is targeted to vulnerable residents and statutory requirements are met. Oversee the administration of discretionary schemes including housing payments and council tax 13a (1) (c) hardship payments and business rate reliefs. Ensure compliance with all relevant legislation, government policy and regulatory requirements across Revenues and Benefits services. Act as the Council's lead advisor to senior leadership, including the s151 Officer, on all Revenues and Benefits matters, strategy and performance. Lead on system re procurement and digital transformation, ensuring systems support efficient, automated and customer focused service delivery. Lead financial monitoring, forecasting and reporting, supporting budget management, audit requirements and government returns. Develop and embed performance frameworks to monitor productivity, mitigate risk, prevent fraud and drive continuous service improvement. Build and maintain strong internal and external partnerships, representing the Council at senior level and driving collaborative working. Promote a culture of continuous improvement, learning and innovation to enhance service delivery and resident outcomes. Deputise for senior leadership and contribute to corporate priorities, strategy and cross council initiatives. Key Requirements Extensive experience operating at senior level within a Revenues and Benefits service in a local authority or similar environment. Strong expertise in Council Tax, Business Rates, Housing Benefits and income collection, including Collection Fund management. Proven experience leading large, multi disciplinary teams and delivering high performing services. Strong understanding of relevant legislation, regulation and government policy relating to Revenues and Benefits. Experience overseeing or leading system implementation or re procurement within a Revenues and Benefits environment. Demonstrable experience improving collection rates, service performance and customer outcomes. Strong financial acumen with experience managing large budgets, forecasting and audit processes. Experience managing complex stakeholder relationships, including senior leadership, members and external partners. Excellent leadership, communication and strategic thinking skills. Ability to drive service transformation, innovation and continuous improvement. This is an interim role with a rate of £550 to £650 a day inside IR35. The role offers hybrid working arrangements with 1 day a month needed in the office.
17/06/2026
Full time
My high performing local authority is looking to recruit an Interim Head of Revenues and Benefits to lead and develop it's large team as well as overseeing the full scope of statutory Revenues and Benefits functions including Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and the Council's Corporate Fraud Team. This is a senior leadership role with a strong focus on the Collection Fund, policy development and service transformation. The successful candidate will act as the Council's lead expert on Revenues and Benefits legislation, advising senior leadership and driving performance, compliance and financial stability across a large and complex service. The Role Lead and manage the Council's Revenues and Benefits service, overseeing c90 staff across multiple teams delivering Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud. Take strategic responsibility for the Collection Fund, ensuring effective billing, collection and financial control across Council Tax and Business Rates. Oversee the administration and delivery of Housing Benefits and Local Council Tax Support, ensuring support is targeted to vulnerable residents and statutory requirements are met. Oversee the administration of discretionary schemes including housing payments and council tax 13a (1) (c) hardship payments and business rate reliefs. Ensure compliance with all relevant legislation, government policy and regulatory requirements across Revenues and Benefits services. Act as the Council's lead advisor to senior leadership, including the s151 Officer, on all Revenues and Benefits matters, strategy and performance. Lead on system re procurement and digital transformation, ensuring systems support efficient, automated and customer focused service delivery. Lead financial monitoring, forecasting and reporting, supporting budget management, audit requirements and government returns. Develop and embed performance frameworks to monitor productivity, mitigate risk, prevent fraud and drive continuous service improvement. Build and maintain strong internal and external partnerships, representing the Council at senior level and driving collaborative working. Promote a culture of continuous improvement, learning and innovation to enhance service delivery and resident outcomes. Deputise for senior leadership and contribute to corporate priorities, strategy and cross council initiatives. Key Requirements Extensive experience operating at senior level within a Revenues and Benefits service in a local authority or similar environment. Strong expertise in Council Tax, Business Rates, Housing Benefits and income collection, including Collection Fund management. Proven experience leading large, multi disciplinary teams and delivering high performing services. Strong understanding of relevant legislation, regulation and government policy relating to Revenues and Benefits. Experience overseeing or leading system implementation or re procurement within a Revenues and Benefits environment. Demonstrable experience improving collection rates, service performance and customer outcomes. Strong financial acumen with experience managing large budgets, forecasting and audit processes. Experience managing complex stakeholder relationships, including senior leadership, members and external partners. Excellent leadership, communication and strategic thinking skills. Ability to drive service transformation, innovation and continuous improvement. This is an interim role with a rate of £550 to £650 a day inside IR35. The role offers hybrid working arrangements with 1 day a month needed in the office.
Morgan Law are delighted to be supporting the Royal Parks (TRP) with the recruitment of their Senior Information Governance Manager. BACKGROUND The Senior Information Governance Manager will lead the development, implementation and continuous improvement of Information Governance across The Royal Parks. You will ensure that TRP manages its information responsibly, lawfully, securely and proportionately across both digital and paper records. The role will be part of One IT, providing specialist guidance on how information is created, stored, accessed, retained, disposed of, monitored and assured. The role will support TRP in moving from reactive information handling to a more structured, accountable and mature model of information ownership. MAIN DUTIES Lead on effective information governance practices directly reporting to the Head of IT. You will ensure there is clear oversight and accountability across data protection, records management and freedom of information, data breach management, data governance and information security. Act as the Data Protection Officer (DPO) for TRP, utilising, where necessary, knowledge from the Data Protection Compliance Manager who works part time. Work as part of One IT to define and embed clear guidance on the storage, classification, retention and monitoring of digital information. Line manage the Records Manager and ensure that records management activity is aligned with TRP's wider Information Governance priorities. Develop and maintain a clear model for data and information ownership across TRP. Oversee and support with the development and delivery of information governance training programmes and guidance to all our employees, collaborating with your team to do this. Lead and oversee TRP's approach to Freedom of Information requests, Environmental Information Regulations requests and Data Subject Access Requests. REQUIRED EXPERIENCE Strong working knowledge of UK GDPR, Data Protection Act 2018, Freedom of Information Act, Environmental Information Regulations and related Information Governance obligations. Experience of managing or supporting FOI, EIR and DSAR processes. Experience of developing and implementing records management arrangements across paper and digital records. Good understanding of retention schedules, information lifecycle management, data ownership and information asset management. Experience of supporting DPIAs, privacy notices, data sharing arrangements, supplier due diligence and data processing agreements. Ability to provide pragmatic, risk based advice to senior managers and operational teams.
15/06/2026
Full time
Morgan Law are delighted to be supporting the Royal Parks (TRP) with the recruitment of their Senior Information Governance Manager. BACKGROUND The Senior Information Governance Manager will lead the development, implementation and continuous improvement of Information Governance across The Royal Parks. You will ensure that TRP manages its information responsibly, lawfully, securely and proportionately across both digital and paper records. The role will be part of One IT, providing specialist guidance on how information is created, stored, accessed, retained, disposed of, monitored and assured. The role will support TRP in moving from reactive information handling to a more structured, accountable and mature model of information ownership. MAIN DUTIES Lead on effective information governance practices directly reporting to the Head of IT. You will ensure there is clear oversight and accountability across data protection, records management and freedom of information, data breach management, data governance and information security. Act as the Data Protection Officer (DPO) for TRP, utilising, where necessary, knowledge from the Data Protection Compliance Manager who works part time. Work as part of One IT to define and embed clear guidance on the storage, classification, retention and monitoring of digital information. Line manage the Records Manager and ensure that records management activity is aligned with TRP's wider Information Governance priorities. Develop and maintain a clear model for data and information ownership across TRP. Oversee and support with the development and delivery of information governance training programmes and guidance to all our employees, collaborating with your team to do this. Lead and oversee TRP's approach to Freedom of Information requests, Environmental Information Regulations requests and Data Subject Access Requests. REQUIRED EXPERIENCE Strong working knowledge of UK GDPR, Data Protection Act 2018, Freedom of Information Act, Environmental Information Regulations and related Information Governance obligations. Experience of managing or supporting FOI, EIR and DSAR processes. Experience of developing and implementing records management arrangements across paper and digital records. Good understanding of retention schedules, information lifecycle management, data ownership and information asset management. Experience of supporting DPIAs, privacy notices, data sharing arrangements, supplier due diligence and data processing agreements. Ability to provide pragmatic, risk based advice to senior managers and operational teams.
Embark on an exciting journey as a Test Manager with a major NHS Trust in London. The role is for 9 months to help with a series of major infrastructure focused projects. The role is looking for a strong test lead who can create strategies and oversee the whole testing lifecycle. In this role you will: Develop and drive the overall Test Strategy, Test Plans, and migration test governance framework Coordinate testing across diverse teams, ensuring seamless collaboration and successful outcomes Provide executive-level test status reports, dashboards, and readiness assessments to support critical decision-making Preferred Requirements: Proven experience as a Test Manager, with a strong understanding of test strategy and planning Expertise in managing infrastructure, network, storage, security, application, and operational readiness testing activities Ability to define test entry/exit criteria, quality gates, and migration acceptance criteria Experience in leading migration rehearsal (dress rehearsal) planning, execution, reporting, and lessons learned activities Proficiency in managing the defect lifecycle, risk assessments, issue escalation, and resolution tracking Preferred Experience: Extensive knowledge of the healthcare and social services sector, particularly the NHS Strong communication and stakeholder management skills to coordinate testing across teams Adaptability and problem-solving abilities to navigate complex testing environments
04/06/2026
Contractor
Embark on an exciting journey as a Test Manager with a major NHS Trust in London. The role is for 9 months to help with a series of major infrastructure focused projects. The role is looking for a strong test lead who can create strategies and oversee the whole testing lifecycle. In this role you will: Develop and drive the overall Test Strategy, Test Plans, and migration test governance framework Coordinate testing across diverse teams, ensuring seamless collaboration and successful outcomes Provide executive-level test status reports, dashboards, and readiness assessments to support critical decision-making Preferred Requirements: Proven experience as a Test Manager, with a strong understanding of test strategy and planning Expertise in managing infrastructure, network, storage, security, application, and operational readiness testing activities Ability to define test entry/exit criteria, quality gates, and migration acceptance criteria Experience in leading migration rehearsal (dress rehearsal) planning, execution, reporting, and lessons learned activities Proficiency in managing the defect lifecycle, risk assessments, issue escalation, and resolution tracking Preferred Experience: Extensive knowledge of the healthcare and social services sector, particularly the NHS Strong communication and stakeholder management skills to coordinate testing across teams Adaptability and problem-solving abilities to navigate complex testing environments
We are working with a Membership Body in London who are seeking a Technology Solutions Architect to join the team. The role will work to review their current business system environment and consolidate a complex estate to improve user experiences and avoid unnecessary duplication of processes. IN A NUTSHELLThis is a crucial role to shape and guide how they maximises the use of existing or new system platforms. The role manages external systems supplier contracts, seeks opportunities to optimise system functionality, oversees systems integration activity, ensures the security, stability, governance and compliance of our business systems. The role develops and integrates technology across the organisation.The role works closely with external Business Systems Providers and internal Technology team to provide a high-quality and responsive systems function across the organisation. CONTEXT This is a new role and reflects their desire to make more efficient use of the cloud systems and platforms they have outside of their core IT environment. Works alongside Heads of Teams and Managers to reflect cross-organisational strategic needs and requirements. The individual must be highly responsive to individual and organisational needs, escalating issues with external providers to ensure timely fixes as required. MAIN RESPONSIBILITIES Bring a strong technical mindset to analyse, interpret, and communicate system requirements, ensuring effective liaison with third-party technology providers to support solution design, implementation, and troubleshooting. Apply critical thinking and working knowledge of information security principles to assess and challenge technical decisions made by both internal team members and external vendors, ensuring that system integrations and data handling meet their security, compliance, and quality standards. Lead on the operationalisation of system integrations, working collaboratively with internal stakeholders and external suppliers to ensure joined-up processes, data flow, and business continuity. Identify opportunities for process improvements and system enhancements. Work closely with different teams to understand their requirements and ensure they maximise the functionality of the systems and platforms they use. Monitor and evaluate key system metrics to enable decision making to be driven by user needs, data driven and evidence led. PERSON SPECIFICATION Knowledge of how a workplace runs that is built on a diverse range of platforms Strong understanding of systems integration, data flows, and interoperability across business platforms Experience in managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with external Business Systems Providers. Experience in troubleshooting system issues and coordinating problem resolution with suppliers and/or service providers Experience of administering a wide range of business systems, including Salesforce, HR and Finance Systems Experience in managing contracts and relationships with suppliers Experience in leading technology projects from inception to implementation. Strong communicator: able to explain complex ideas clearly to non-technical people Strong negotiation skills and experience of managing third-party contracts.
02/10/2025
Full time
We are working with a Membership Body in London who are seeking a Technology Solutions Architect to join the team. The role will work to review their current business system environment and consolidate a complex estate to improve user experiences and avoid unnecessary duplication of processes. IN A NUTSHELLThis is a crucial role to shape and guide how they maximises the use of existing or new system platforms. The role manages external systems supplier contracts, seeks opportunities to optimise system functionality, oversees systems integration activity, ensures the security, stability, governance and compliance of our business systems. The role develops and integrates technology across the organisation.The role works closely with external Business Systems Providers and internal Technology team to provide a high-quality and responsive systems function across the organisation. CONTEXT This is a new role and reflects their desire to make more efficient use of the cloud systems and platforms they have outside of their core IT environment. Works alongside Heads of Teams and Managers to reflect cross-organisational strategic needs and requirements. The individual must be highly responsive to individual and organisational needs, escalating issues with external providers to ensure timely fixes as required. MAIN RESPONSIBILITIES Bring a strong technical mindset to analyse, interpret, and communicate system requirements, ensuring effective liaison with third-party technology providers to support solution design, implementation, and troubleshooting. Apply critical thinking and working knowledge of information security principles to assess and challenge technical decisions made by both internal team members and external vendors, ensuring that system integrations and data handling meet their security, compliance, and quality standards. Lead on the operationalisation of system integrations, working collaboratively with internal stakeholders and external suppliers to ensure joined-up processes, data flow, and business continuity. Identify opportunities for process improvements and system enhancements. Work closely with different teams to understand their requirements and ensure they maximise the functionality of the systems and platforms they use. Monitor and evaluate key system metrics to enable decision making to be driven by user needs, data driven and evidence led. PERSON SPECIFICATION Knowledge of how a workplace runs that is built on a diverse range of platforms Strong understanding of systems integration, data flows, and interoperability across business platforms Experience in managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with external Business Systems Providers. Experience in troubleshooting system issues and coordinating problem resolution with suppliers and/or service providers Experience of administering a wide range of business systems, including Salesforce, HR and Finance Systems Experience in managing contracts and relationships with suppliers Experience in leading technology projects from inception to implementation. Strong communicator: able to explain complex ideas clearly to non-technical people Strong negotiation skills and experience of managing third-party contracts.
My client an internationally recognised & prestigious museum, are currently recruiting an Infrastructure Architect to support the IT team's planning, architecture modelling and change management activities by working with the technology teams and change programme. This is initially a 9 month fixed-term contract. Key responsibilities Gather information regarding in-use technologies from the Museum's infrastructure, application, database, development, support and project teams through interviews and workshops Identify key entity attributes and interconnected relationships between applications and infrastructure Work closely with the Product Owner, to identify the appropriate infrastructure architecture and tools for use across the IS department through requirements workshops and product demonstrations Working to support project and systems development planning Help define and configure standards while modelling the existing technology used across Museum in a centralised repository Previous skills & experience 3 years of analysis and/or modelling experience Demonstrated skills, and examples of models built using a recognised modelling language (Archimate etc.) Strong analytical skills required, including a thorough understanding of how to interpret stakeholder business needs and translate into application and operational requirements Experience of small project management in a number of settings, and of user liaison, collaboration and coordination Able to run small workshops and forums to seek requirements and align teams on new ways of working. If you are available at short notice to support an excellent organisation please apply now with a copy of your CV.
05/11/2021
My client an internationally recognised & prestigious museum, are currently recruiting an Infrastructure Architect to support the IT team's planning, architecture modelling and change management activities by working with the technology teams and change programme. This is initially a 9 month fixed-term contract. Key responsibilities Gather information regarding in-use technologies from the Museum's infrastructure, application, database, development, support and project teams through interviews and workshops Identify key entity attributes and interconnected relationships between applications and infrastructure Work closely with the Product Owner, to identify the appropriate infrastructure architecture and tools for use across the IS department through requirements workshops and product demonstrations Working to support project and systems development planning Help define and configure standards while modelling the existing technology used across Museum in a centralised repository Previous skills & experience 3 years of analysis and/or modelling experience Demonstrated skills, and examples of models built using a recognised modelling language (Archimate etc.) Strong analytical skills required, including a thorough understanding of how to interpret stakeholder business needs and translate into application and operational requirements Experience of small project management in a number of settings, and of user liaison, collaboration and coordination Able to run small workshops and forums to seek requirements and align teams on new ways of working. If you are available at short notice to support an excellent organisation please apply now with a copy of your CV.