HCL GB Ltd

Oracle Application Support Analyst RESPONSIBILITIES Configure, support, and provide subject matter expertise for end-to-end process flows on P2P, R2R, O2C, PTM and have adequate knowledge on one or more of the modules/applications: GL, AP, PO, AR, CM, OM, Agile PLM, PDH, Billing and Revenue Management, Hyperion Understand data models of one or more of above business functions and modules and as recreate SQL queries to perform data analysis and to troubleshoot and fix bugs Triage and resolve production support tickets effectively, accurately and efficiently. Should be aware of the setups and configurations of the one of more modules to debug and root cause issues Support month end period close activities and reconciliation Work in Tandem with Oracle for providing support to resolve any bugs/service requests (SRs) including effectively managing SR's through Oracle support portal, timely updates back to support and DBE team as needed Identify areas for process, organizational, operational, technology enablement improvements Identify risks, deliver clear documentation including mitigation options and potential workaround, and work directly with internal stakeholders and external vendors to resolve escalations. MINIMUM QUALIFICATIONS 6 to 8 years of experience on Oracle ERP with 2+ years on Oracle Fusion Bachelor's Degree. 5+ years of experience in configuring and supporting (Insert business function and applications) 3+ years of experience working on data models with hands-on SQL experience to create queries and perform data analysis. Experience demonstrating understanding business logic.

IMOC-Change Manager RESPONSIBILITIES: Establish and maintain Enterprise Products, Incident Manager On-Call (EP-IMOC) availability and capabilities across Release Management services, processes and tools Monitor and manage Enterprise Products owned or impacting SEVs and UBN tasks per defined SLAs, ensuring high quality and SLA compliant SEV and task management EP-IMOC ownership of SEV engagement, from creation to mitigation, managing SEVs for review and follow-up processes Support Facebook Change Advisory Board process, applying defined release and deployment processes to SLAs Respond to CAB requests in defined SLA timeframe, ensure CAB requests have met approval criteria detailed in EP-CAB and MSP Engagement documents Manage your task queue to SLA, working with CAB submitter to ensure proper process and tags Bundle multiple changes into a release package, ensure testing of package is performed to minimize disruption to the production environment Take a holistic view of changes to a Service, such that all aspects of a Release, both technical and non-technical are considered together Improve quality and predictability of day-to-day operations of the organization, by managing when and how often change is introduced Record and manage deviation, risks and issues related to the new or changed service, take necessary corrective actions Deploy the Release in line with Facebook guidelines, policies and procedures Manage and engage Audit Package Exception UBN tasks, drive CAB On Intern compliance to SLA Escalate UBN tasks after defined SLA passed, working with task owner and task owner's manager to close out to SLA Drive positive customer experience for Enterprise Products applications, deployment processes to drive operational stability. MINIMUM QUALIFICATIONS: 5+ years of experience in program management in an enterprise applications support environment 5+ years of experience working with and supporting enterprise applications Experience with application architecture (Database Tier, Application Tier, Integration) Experience working with multiple internal stakeholders, and within a client or business-facing role

Senior Triage Specialist: Triage specialist must have worked on one or more of the business process viz Contracts, Supplier portals, Procurement, Sourcing, Sales Orders, Master Data Management, Inventory, Material Management, Supply Planning, Asset Management 1.1.1. RESPONSIBILITIES Serve as a debugging expert across platforms and products and teach other Specialists about new logs, tools, etc. in order to improve efficiency and workflows Communicate effectively with PDS in order to improve on the ground engagement quality with cross-functional partners Audit potential Continuous Push blocking issues and determine severity, escalating to PDS and Release Engineering Identify, build out and conduct on-site technical training and shadowing opportunities across the team in order to improve the team's technical debugging 1.1.2. QUALIFICATIONS At least three years of work experience Experience leading teams and/or experience working with multiple stakeholders and leadership Bachelor's preferred rather than optional 1.1.3. PREFERRED QUALIFICATIONS Associate or technical degree Experience using social media products 1.1.4. PROFESSIONAL SKILLS Excellent written and verbal communication skills Ability to work with deadlines in a fast-paced environment Strategic thinker with strong analytical and creative problem-solving skills Ability to understand and parse internal tooling and logging Ability to bring along/teach others who don't have a more technical background C, C++, Python, Objective C knowledge is crucial; Javascript/PHP knowledge is nice to have.

Project Lead - Python Spark Technical o Fundamentals of Spark using the Dataframe API o Understanding partitioning of data o Analysing and performance tuning Spark queries eg looking at the DAG o Knowledge of Hadoop and its ecosystem of technologies especially Hive o Python o OOP concepts using Python o Knowledge of Conditional Statements & Loops: If-else Control Structures, For/While Loops o Demonstrate a comprehensive understanding of Complex Data Types: Shallow & Deep Copies, Working with Lists & Tuples, Dictionaries & Sets o Understand Fundamental Data Structures & their Implementation o Good knowledge of Exceptions & Command Line Arguments o Contributes to quality assurance by writing unit and functional tests. o Ensures development happens for all Software Components in accordance with Detailed Software Requirements specification, the functional design and the technical design document. o Basic knowledge of UNIX o Demonstrate source control knowledge (preferably GIT) o Ability to analyse databases directly using query language tools such as SQL o Experience on ETL process on Big Data o Have an understanding of data relationships, normalisation   Non-Technical o Use of JIRA/Confluence o Appreciation of release management and software maintenance o Provides Level 3 support o Contributes to problem and root cause analysis. o Collaborates with colleagues participating in other stages of the Software Development Lifecycle (SDLC). o Strong analytical skills. o Should have good understanding of architecture o Ability to work in virtual teams o Excellent team player and open minded approach o Ability to share information, transfer knowledge and expertise to team members. o Ability to design and write code in accordance with provided business requirements o Ability to work in a fast paced environment with competing and alternating priorities with constant focus on delivery. o Candidate is expected to have high desire to learn new technologies and implement various solutions in fast paced environment.   Nice To Have o Knowledge of control M o Hands on experience of Team City o Understanding of Financial Products o Ability to interpret and write complex SQLs