Nextech Group Ltd

Infrastructure Analyst Location: Newcastle Are you an experienced IT professional with a passion for infrastructure and support? This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of technologies, from Citrix and Visualfiles to cloud, storage, and backup solutions, while contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and managing servers, storage, and networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles administration/support. Experience with storage (SAN), backup tools (Veeam, Commvault), and virtualisation (VMware/Hyper-V). Previous experience working in a professional services or legal environment. Strong communicator, problem solver, and team player. Full, clean UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP!

Infrastructure Analyst Location: Aberdeen, Scotland Our client are on the lookout for a strong 2nd Line Engineer keen to move in to Infrastructure or Infrastructure Analyst ready for their next move. This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of technologies, from Citrix and Visualfiles to cloud, storage, and backup solutions, while contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and managing servers, storage, and networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles administration/support. Experience with storage (SAN), backup tools (Veeam, Commvault), and virtualisation (VMware/Hyper-V). Previous experience working in a professional services or legal environment. Strong communicator, problem solver, and team player. Full, clean UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP!

Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to 60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will lead the optimisation, integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce or Microsoft Dynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing/billing platforms. Manage vendor relationships, ensuring delivery is on time, on budget, and aligned with requirements. Project Delivery & Systems Improvement Own system improvement projects from requirements gathering to deployment. Work closely with leadership and operational teams to streamline processes and improve efficiency. Oversee external consultants where necessary, ensuring quality and measurable outcomes. Technical Support (L2/L3) Act as a senior escalation point for complex issues across Windows Server, Azure, O365, VMware/Hyper-V, SonicWall, and 3CX. Provide advanced troubleshooting and configuration for infrastructure, networking, cloud, and voice services. Contribute to process automation and maintain clear, accurate technical documentation. What You'll Bring 5+ years' experience in an MSP or IT services environment. Proven track record of leading CRM system projects (Salesforce or Microsoft Dynamics 365). Strong technical skills with the ability to build, configure, and support systems directly. Experience integrating CRM with PSA tools, VoIP platforms, and billing/licensing systems. Proficiency with SQL queries and reporting. Excellent communication, project ownership, and vendor management skills. PowerShell or automation scripting skills (desirable). Knowledge of ITIL processes and improving internal service workflows (advantageous). What's on Offer Up to 60,000 DOE Opportunity to lead impactful CRM and infrastructure projects from start to finish Paid training and certification support A supportive, collaborative environment that values innovation and initiative If you're looking for a role where you can combine high-level technical support with strategic project delivery, this is your opportunity to make a measurable impact. Apply today to be considered for this exciting role.

Role: Cloud Infrastructure Engineer Salary: Up to 60,000 depending on experience Location: Hybrid - Remote with occasional Reading HQ visits (1-2 days/month) Hours: Full-time, Monday-Friday (7.25 hrs/day) We're seeking a highly skilled Infrastructure Engineer to join a busy, growing IT team responsible for keeping mission-critical systems running across multiple UK sites. This role blends hands-on technical work with involvement in major upcoming projects-cloud migrations, office moves, and infrastructure upgrades-within a "cloud-first" strategy. You'll work across Azure, Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance Design, manage, and monitor Azure environments and resources Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA Administer SQL databases and IIS-based applications hosted in Azure Oversee backup, DRaaS, and BaaS solutions (Zerto, Commvault), perform DR tests and restore checks Maintain networking (SD-WAN, switches, routers, firewalls, load balancers, VPNs) Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) Keep CMDB and capacity planning records up to date Collaborate on security monitoring and compliance activities, including audit support Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring Strong Microsoft Windows Server, Azure, and O365 administration experience Proven SQL database and Hyper-V virtualisation skills Networking knowledge across firewalls, routing, and VPN technologies Ability to troubleshoot complex issues and work independently under pressure A collaborative mindset, strong communication skills, and reliability in delivering results Desirable experience IT certifications (Azure, MCP/MCSA/MCSE, CCNA) SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning PowerShell scripting for automation and infrastructure management ITIL foundation knowledge Why this role? Competitive salary + discretionary bonus 25 days holiday + pension + life assurance Flexible benefits scheme covering health, wellbeing, and lifestyle perks Hybrid working with minimal office travel Exposure to a wide range of tech and large-scale infrastructure projects in a fast-paced environment

Job Title: Application Engineer (D365 F&O) Location: Leeds (Hybrid - 3 days on site) Salary: 60,000 per annum + benefits Are you an experienced D365 F&O Application Engineer who enjoys turning business problems into working solutions? Do you have hands-on experience in logistics or manufacturing and the ability to explain technical issues clearly to non-technical stakeholders? If so, we want to hear from you. The role You will own the day-to-day configuration, support and continuous improvement of Dynamics 365 Finance & Operations across the business. Working closely with business users, IT and third-party vendors you will translate requirements into functional solutions, lead testing and change activity, and ensure the platform drives efficient, scalable processes. This is a hybrid role based in Leeds, with an expectation to be on site three days per week to lead workshops, support UAT, and collaborate with cross-functional teams. Key responsibilities Configure, support and enhance D365 F&O modules (Supply Chain, Inventory, Warehouse, Manufacturing, Finance as required). Run requirement workshops, produce functional specifications and translate business needs into technical requirements. Lead SIT/UAT activities and coordinate deployments, change control and release management. Troubleshoot incidents, perform root-cause analysis and deliver practical fixes or workarounds. Manage integrations (APIs/EDI) and data migration tasks in collaboration with technical teams. Produce clear user guides, process documentation and training materials. Act as the primary liaison between technical teams and business stakeholders - explaining technical concepts in plain English. Drive continuous improvement initiatives to optimise business processes and system usage. Skills & experience (essential) Proven experience working with Dynamics 365 Finance & Operations (application/functional focus). Strong understanding of logistics or manufacturing business processes (warehouse, inventory, production planning) Ideally. Demonstrable experience gathering requirements, writing functional specs and running UAT. Excellent verbal and written communication skills - able to explain technical issues to non-technical users and lead stakeholder workshops. Experience supporting integrations (APIs, EDI) and data migration processes. What's on offer Competitive salary of 60,000 . Hybrid working (3 days on site) to balance focus time with face-to-face collaboration. Opportunity to shape and improve core business systems in a fast-moving environment. Training and professional development opportunities. If you're an application-focused D365 F&O professional with logistics or manufacturing experience and great stakeholder skills, we'd love to hear from you. Apply now with your CV to be considered!

Role: CCTV Control Room Operator Salary: 26,666 (increasing to 27,452 after probation) Location: Blackburn area Contract Type: Permanent Shift Pattern: 4 days on / 4 days off, 12-hour shifts (42 hours per week) Join a Fast-Paced Security Operations Environment Are you a calm and reliable professional who excels under pressure? A security monitoring centre is currently seeking a Control Room Operator to help deliver vital services as part of a 24/7 national surveillance operation. This is a full-time, permanent role based near Blackburn, offering a consistent shift pattern and career development opportunities for the right candidate. What You'll Be Doing Operating advanced CCTV and Video Management Systems to monitor multiple client location Responding to security alerts and incidents with precision and professionalism Managing controlled site access remotely and following defined protocols Handling incoming calls with clarity and courtesy Liaising with emergency services and internal teams when necessary Producing accurate and timely reports and maintaining detailed records Working collaboratively within a disciplined, high-performing team What We're Looking For We want detail-oriented, proactive individuals with experience in control room or security monitoring environments. You should be ready to take initiative and maintain high standards in a dynamic setting. Essential: A valid SIA CCTV License (Level 2 in Public Space Surveillance) Minimum age: 18 Previous experience in CCTV monitoring or similar operational environments Excellent written and verbal communication skills Ability to remain calm and make decisions under pressure Strong time management and multitasking abilities Willingness to work nights, weekends, and a fixed shift pattern Commitment to providing excellent service What You'll Get in Return Structured training and development opportunities Support with further qualifications and career advancement Overtime and progression potential for high performers Generous annual leave package Company pension Healthcare support (including everyday healthcare costs) Mental health and wellbeing resources Access to employee perks and discount schemes Employee referral incentives A Culture That Supports You You'll be part of a friendly, inclusive team that values your input and supports your growth. The working environment encourages open communication, collaboration, and continuous improvement, with a focus on delivering service excellence in the security sector. Inclusion & Equal Opportunity Applications are welcome from all backgrounds. We're committed to creating an inclusive workplace that values diversity of thought, background, and experience. Reasonable accommodations will be made for applicants with disabilities during the recruitment process