Role: Azure Engineer (Managed Services) Manchester (Hybrid) £60,000 + Benefits We're looking for a skilled Azure Specialist to join a growing Managed Services team based in Manchester. This is a hands-on role where you'll design, implement, and support cloud solutions for a diverse client base, helping businesses modernise and scale using Microsoft Azure. What you'll be doing: Designing and deploying Azure-based infrastructure and services Managing and optimising cloud environments for performance, security, and cost-efficiency Supporting client migrations to Azure (on-prem to cloud) Monitoring systems, troubleshooting issues, and providing proactive improvements Working closely with clients to understand requirements and deliver tailored solutions Contributing to automation and Infrastructure as Code (IaC) practices What we're looking for: Strong experience with Microsoft Azure (IaaS, PaaS, networking, storage) Solid understanding of cloud architecture and best practices Experience in a Managed Services or client-facing environment Knowledge of PowerShell, ARM/Bicep, or Terraform Familiarity with security, backup, and disaster recovery in Azure Excellent communication and problem-solving skills Desirable: Azure certifications (e.g., AZ-104, AZ-305) Experience with Microsoft 365, Intune, or hybrid environments Exposure to DevOps practices and CI/CD pipelines What's in it for you: Competitive salary of £60,000 Hybrid working model Career progression and certification support Exposure to a wide range of technologies and clients Supportive and collaborative team environment If you're passionate about cloud technology and want to work in a fast paced managed services environment, we'd love to hear from you.
22/04/2026
Full time
Role: Azure Engineer (Managed Services) Manchester (Hybrid) £60,000 + Benefits We're looking for a skilled Azure Specialist to join a growing Managed Services team based in Manchester. This is a hands-on role where you'll design, implement, and support cloud solutions for a diverse client base, helping businesses modernise and scale using Microsoft Azure. What you'll be doing: Designing and deploying Azure-based infrastructure and services Managing and optimising cloud environments for performance, security, and cost-efficiency Supporting client migrations to Azure (on-prem to cloud) Monitoring systems, troubleshooting issues, and providing proactive improvements Working closely with clients to understand requirements and deliver tailored solutions Contributing to automation and Infrastructure as Code (IaC) practices What we're looking for: Strong experience with Microsoft Azure (IaaS, PaaS, networking, storage) Solid understanding of cloud architecture and best practices Experience in a Managed Services or client-facing environment Knowledge of PowerShell, ARM/Bicep, or Terraform Familiarity with security, backup, and disaster recovery in Azure Excellent communication and problem-solving skills Desirable: Azure certifications (e.g., AZ-104, AZ-305) Experience with Microsoft 365, Intune, or hybrid environments Exposure to DevOps practices and CI/CD pipelines What's in it for you: Competitive salary of £60,000 Hybrid working model Career progression and certification support Exposure to a wide range of technologies and clients Supportive and collaborative team environment If you're passionate about cloud technology and want to work in a fast paced managed services environment, we'd love to hear from you.
Job Title: Infrastructure Engineer Based: St Ives Salary: Up to £50,000 Department: Projects & Change About the Role We are looking for a skilled and proactive Infrastructure Engineer to join our Projects & Change team. This is a pivotal role that ensures the smooth day-to-day operation of our client's IT environments, delivering high-quality support and innovative infrastructure solutions. You will play a key role in maintaining our reputation for excellence, helping us achieve our mission of providing the best IT support in the world. If you thrive in a fast-paced environment and enjoy solving complex technical challenges, this role offers an exciting opportunity to make a real impact. Key Responsibilities Act as a technically experienced and knowledgeable member of the Infrastructure Team Provide prompt, accurate, and consistent communication to colleagues and clients Deliver day-to-day front-end support, resolving incidents and fulfilling service requests to minimise disruption Investigate, diagnose, and resolve technical issues, escalating where necessary for collaboration Gain an in-depth understanding of client systems and infrastructures, maintaining accurate documentation Support onboarding processes by assessing and documenting new client environments Lead technical installations, implementations, and project delivery across client sites Travel to client locations across the UK (occasional overnight stays required) Mentor and support Service Desk Analysts and Field Technicians, helping develop their technical capabilities Collaborate with third-party vendors for issue resolution Work with the Sales team to recommend and design infrastructure improvements Stay up to date with emerging technologies and promote innovation and best practices Share technical knowledge across the business to enhance service delivery Manage your own workload effectively and maintain high performance standards Deliver exceptional customer service at all times What We're Looking For Strong technical expertise across infrastructure technologies (hardware, software, networking, etc.) Proven experience in troubleshooting and resolving complex IT issues Excellent communication and interpersonal skills Ability to work independently and perform to a high standard with minimal supervision A proactive mindset with a passion for continuous learning and improvement Experience mentoring or supporting junior team members is desirable Willingness to travel to client sites across the UK Why Join Us? Be part of a collaborative and forward-thinking team Work on varied and challenging infrastructure projects Opportunities for professional development and career growth Contribute to delivering exceptional IT services to a diverse client base Additional Information This role may include additional responsibilities as required to meet business needs. If you're ready to take the next step in your infrastructure career and make a meaningful impact, we'd love to hear from you.
20/04/2026
Full time
Job Title: Infrastructure Engineer Based: St Ives Salary: Up to £50,000 Department: Projects & Change About the Role We are looking for a skilled and proactive Infrastructure Engineer to join our Projects & Change team. This is a pivotal role that ensures the smooth day-to-day operation of our client's IT environments, delivering high-quality support and innovative infrastructure solutions. You will play a key role in maintaining our reputation for excellence, helping us achieve our mission of providing the best IT support in the world. If you thrive in a fast-paced environment and enjoy solving complex technical challenges, this role offers an exciting opportunity to make a real impact. Key Responsibilities Act as a technically experienced and knowledgeable member of the Infrastructure Team Provide prompt, accurate, and consistent communication to colleagues and clients Deliver day-to-day front-end support, resolving incidents and fulfilling service requests to minimise disruption Investigate, diagnose, and resolve technical issues, escalating where necessary for collaboration Gain an in-depth understanding of client systems and infrastructures, maintaining accurate documentation Support onboarding processes by assessing and documenting new client environments Lead technical installations, implementations, and project delivery across client sites Travel to client locations across the UK (occasional overnight stays required) Mentor and support Service Desk Analysts and Field Technicians, helping develop their technical capabilities Collaborate with third-party vendors for issue resolution Work with the Sales team to recommend and design infrastructure improvements Stay up to date with emerging technologies and promote innovation and best practices Share technical knowledge across the business to enhance service delivery Manage your own workload effectively and maintain high performance standards Deliver exceptional customer service at all times What We're Looking For Strong technical expertise across infrastructure technologies (hardware, software, networking, etc.) Proven experience in troubleshooting and resolving complex IT issues Excellent communication and interpersonal skills Ability to work independently and perform to a high standard with minimal supervision A proactive mindset with a passion for continuous learning and improvement Experience mentoring or supporting junior team members is desirable Willingness to travel to client sites across the UK Why Join Us? Be part of a collaborative and forward-thinking team Work on varied and challenging infrastructure projects Opportunities for professional development and career growth Contribute to delivering exceptional IT services to a diverse client base Additional Information This role may include additional responsibilities as required to meet business needs. If you're ready to take the next step in your infrastructure career and make a meaningful impact, we'd love to hear from you.
2nd Line Service Desk Engineer (Field-Based) Location: St Ives, Cambridgeshire (with UK-wide travel) Salary: £35,000 - £40,000 + benefits Reporting to: Service Desk Manager By combining technology, process, and people, we deliver solutions that are personal, professional, and practical. Our clients rely on us to be consistent, customer-focused, and always a safe pair of hands. We're now looking for a 2nd Line Service Desk Engineer who thrives on variety - someone equally comfortable resolving complex issues remotely and representing the company on-site across the UK. The Role This is not your typical desk-based 2nd Line role. You'll act as a key escalation point for the Service Desk while also spending a significant amount of time in the field, delivering hands-on support, installations, and client-facing services. You'll take ownership of issues from start to finish - combining strong technical ability with a calm, professional approach that builds trust with every interaction. What You'll Be Doing Acting as an escalation point for 1st Line, resolving complex technical issues with precision and care Delivering remote and on-site support to clients across the UK Installing, configuring, and deploying IT equipment to high standards Supporting and troubleshooting across: Microsoft 365 (Teams, SharePoint, OneDrive, Intune, Entra, MFA, SSO) Azure and cloud platforms (AWS / Google Cloud beneficial) Windows Server & Active Directory Networking (VLANs, VPNs, firewalls, DNS, DHCP, Wi-Fi) Working with virtualisation technologies (Hyper-V, VMware, Citrix) Monitoring alerts, patching systems, and proactively resolving issues Supporting project work, site rollouts, and system implementations Collaborating with third-party suppliers and vendors Creating and maintaining clear documentation and knowledge base articles Mentoring 1st Line engineers and sharing best practices Providing end-user support and guidance in a clear, friendly manner What You'll Bring Experience in a 2nd Line, Field Engineer, or hybrid Service Desk role (MSP experience desirable) Strong knowledge of Microsoft 365 and Windows environments Experience with cloud platforms (Azure, AWS, or Google Cloud) Understanding of networking fundamentals (TCP/IP, VLANs, DNS, DHCP, WAN/LAN/WLAN) Experience supporting hardware, printers, and mobile devices (iOS & Android) Excellent communication skills - able to translate technical detail into plain English A calm, dependable approach with strong problem-solving skills Ability to manage multiple priorities and work autonomously A proactive mindset with a passion for continuous improvement Desirable (not essential): Microsoft certifications such as MS-900, SC-900, or MD-102 Essential: Full UK driving licence Willingness to travel nationwide, including occasional overnight stays We offer: A varied role combining Service Desk and field work Real autonomy and ownership in how you deliver support A supportive, close-knit team environment Ongoing training and certification opportunities A culture built on trust, consistency, and high standards If you're looking for a role where you can make a real impact - both technically and personally - we'd love to hear from you.
20/04/2026
Full time
2nd Line Service Desk Engineer (Field-Based) Location: St Ives, Cambridgeshire (with UK-wide travel) Salary: £35,000 - £40,000 + benefits Reporting to: Service Desk Manager By combining technology, process, and people, we deliver solutions that are personal, professional, and practical. Our clients rely on us to be consistent, customer-focused, and always a safe pair of hands. We're now looking for a 2nd Line Service Desk Engineer who thrives on variety - someone equally comfortable resolving complex issues remotely and representing the company on-site across the UK. The Role This is not your typical desk-based 2nd Line role. You'll act as a key escalation point for the Service Desk while also spending a significant amount of time in the field, delivering hands-on support, installations, and client-facing services. You'll take ownership of issues from start to finish - combining strong technical ability with a calm, professional approach that builds trust with every interaction. What You'll Be Doing Acting as an escalation point for 1st Line, resolving complex technical issues with precision and care Delivering remote and on-site support to clients across the UK Installing, configuring, and deploying IT equipment to high standards Supporting and troubleshooting across: Microsoft 365 (Teams, SharePoint, OneDrive, Intune, Entra, MFA, SSO) Azure and cloud platforms (AWS / Google Cloud beneficial) Windows Server & Active Directory Networking (VLANs, VPNs, firewalls, DNS, DHCP, Wi-Fi) Working with virtualisation technologies (Hyper-V, VMware, Citrix) Monitoring alerts, patching systems, and proactively resolving issues Supporting project work, site rollouts, and system implementations Collaborating with third-party suppliers and vendors Creating and maintaining clear documentation and knowledge base articles Mentoring 1st Line engineers and sharing best practices Providing end-user support and guidance in a clear, friendly manner What You'll Bring Experience in a 2nd Line, Field Engineer, or hybrid Service Desk role (MSP experience desirable) Strong knowledge of Microsoft 365 and Windows environments Experience with cloud platforms (Azure, AWS, or Google Cloud) Understanding of networking fundamentals (TCP/IP, VLANs, DNS, DHCP, WAN/LAN/WLAN) Experience supporting hardware, printers, and mobile devices (iOS & Android) Excellent communication skills - able to translate technical detail into plain English A calm, dependable approach with strong problem-solving skills Ability to manage multiple priorities and work autonomously A proactive mindset with a passion for continuous improvement Desirable (not essential): Microsoft certifications such as MS-900, SC-900, or MD-102 Essential: Full UK driving licence Willingness to travel nationwide, including occasional overnight stays We offer: A varied role combining Service Desk and field work Real autonomy and ownership in how you deliver support A supportive, close-knit team environment Ongoing training and certification opportunities A culture built on trust, consistency, and high standards If you're looking for a role where you can make a real impact - both technically and personally - we'd love to hear from you.
Job Title: Build Engineer Location: Hemel Hempstead, UK (On-site) Salary: £35,000 (depending on experience) Employment Type: Full-time Role Overview We are seeking a skilled and detail-oriented Build Engineer to join our growing technical team in London. You will be responsible for designing, maintaining, and optimising build systems and CI/CD pipelines, ensuring efficient and reliable software delivery across projects. Key Responsibilities Develop, implement, and maintain build and deployment pipelines Manage and improve CI/CD processes (e.g., Jenkins, GitHub Actions, GitLab CI) Troubleshoot and resolve build and integration issues Collaborate with developers, QA, and DevOps teams to streamline workflows Automate repetitive tasks to improve efficiency and reduce errors Maintain build infrastructure and ensure system scalability Monitor build performance and implement improvements Ensure code quality through integration of testing and validation tools Document build processes, tools, and configurations Required Skills & Experience Proven experience as a Build Engineer, DevOps Engineer, or similar role Strong knowledge of CI/CD tools (e.g., Jenkins, Bamboo, TeamCity) Experience with version control systems (Git preferred) Proficiency in scripting languages (e.g., Bash, Python, or PowerShell) Familiarity with containerisation tools (Docker, Kubernetes) Understanding of software development lifecycle (SDLC) Experience with cloud platforms (AWS, Azure, or GCP) Strong problem-solving and debugging skills Desirable Skills Experience with infrastructure as code (e.g., Terraform, CloudFormation) Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef) Exposure to microservices architecture Understanding of security best practices in build and deployment Qualifications Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) Important Competencies to have! Excellent attention to detail Strong communication and collaboration skills Ability to work in a fast-paced, agile environment Proactive and solution-oriented mindset What We Offer Company benefits package Opportunities for professional growth and development Collaborative and innovative work environment
01/04/2026
Full time
Job Title: Build Engineer Location: Hemel Hempstead, UK (On-site) Salary: £35,000 (depending on experience) Employment Type: Full-time Role Overview We are seeking a skilled and detail-oriented Build Engineer to join our growing technical team in London. You will be responsible for designing, maintaining, and optimising build systems and CI/CD pipelines, ensuring efficient and reliable software delivery across projects. Key Responsibilities Develop, implement, and maintain build and deployment pipelines Manage and improve CI/CD processes (e.g., Jenkins, GitHub Actions, GitLab CI) Troubleshoot and resolve build and integration issues Collaborate with developers, QA, and DevOps teams to streamline workflows Automate repetitive tasks to improve efficiency and reduce errors Maintain build infrastructure and ensure system scalability Monitor build performance and implement improvements Ensure code quality through integration of testing and validation tools Document build processes, tools, and configurations Required Skills & Experience Proven experience as a Build Engineer, DevOps Engineer, or similar role Strong knowledge of CI/CD tools (e.g., Jenkins, Bamboo, TeamCity) Experience with version control systems (Git preferred) Proficiency in scripting languages (e.g., Bash, Python, or PowerShell) Familiarity with containerisation tools (Docker, Kubernetes) Understanding of software development lifecycle (SDLC) Experience with cloud platforms (AWS, Azure, or GCP) Strong problem-solving and debugging skills Desirable Skills Experience with infrastructure as code (e.g., Terraform, CloudFormation) Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef) Exposure to microservices architecture Understanding of security best practices in build and deployment Qualifications Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) Important Competencies to have! Excellent attention to detail Strong communication and collaboration skills Ability to work in a fast-paced, agile environment Proactive and solution-oriented mindset What We Offer Company benefits package Opportunities for professional growth and development Collaborative and innovative work environment
IT Support Engineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy, professional services environment where you'll play a key part in keeping systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives on solving problems and delivering excellent service, please APPLY ASAP.
03/10/2025
Full time
IT Support Engineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy, professional services environment where you'll play a key part in keeping systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives on solving problems and delivering excellent service, please APPLY ASAP.
Infrastructure Analyst Location: Aberdeen, Scotland Our client are on the lookout for a strong 2nd Line Engineer keen to move in to Infrastructure or Infrastructure Analyst ready for their next move. This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of technologies, from Citrix and Visualfiles to cloud, storage, and backup solutions, while contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and managing servers, storage, and networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles administration/support. Experience with storage (SAN), backup tools (Veeam, Commvault), and virtualisation (VMware/Hyper-V). Previous experience working in a professional services or legal environment. Strong communicator, problem solver, and team player. Full, clean UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP!
03/10/2025
Full time
Infrastructure Analyst Location: Aberdeen, Scotland Our client are on the lookout for a strong 2nd Line Engineer keen to move in to Infrastructure or Infrastructure Analyst ready for their next move. This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of technologies, from Citrix and Visualfiles to cloud, storage, and backup solutions, while contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and managing servers, storage, and networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles administration/support. Experience with storage (SAN), backup tools (Veeam, Commvault), and virtualisation (VMware/Hyper-V). Previous experience working in a professional services or legal environment. Strong communicator, problem solver, and team player. Full, clean UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP!