Customer Success Manager SaaS B2B B2C required by leading software house in Sheffield to come in and assist with the strategy and vision for the running of the customer service and success. You will be working on Evaluating the problem resolution process for the product, the way in which the teams deal with requests and provide responses to the customers. Ensuring there is appropriate processes in-place (eg for escalation, risk management). Evaluating how the company support customer requests today for access to information (docs, videos), training requests and general help. Ensuring they have appropriate processes in-place for customer engagement. Any exposure to Hubspot and SQL is advantageous. Essential Skills Experience building and running customer success teams in a B2B or B2C organisation; Excellent understanding of customer service; Excellent understanding of building learning and development communities for engaging with customers; Excellent communication skills, verbal and written; 3 days per week in Sheffield and up to £50k plus package.
05/05/2026
Full time
Customer Success Manager SaaS B2B B2C required by leading software house in Sheffield to come in and assist with the strategy and vision for the running of the customer service and success. You will be working on Evaluating the problem resolution process for the product, the way in which the teams deal with requests and provide responses to the customers. Ensuring there is appropriate processes in-place (eg for escalation, risk management). Evaluating how the company support customer requests today for access to information (docs, videos), training requests and general help. Ensuring they have appropriate processes in-place for customer engagement. Any exposure to Hubspot and SQL is advantageous. Essential Skills Experience building and running customer success teams in a B2B or B2C organisation; Excellent understanding of customer service; Excellent understanding of building learning and development communities for engaging with customers; Excellent communication skills, verbal and written; 3 days per week in Sheffield and up to £50k plus package.
We are looking for an enthusiastic and proactive Automation Test Engineer who boasts experience with Python and Pytest to join our fantastic London based fintech client, working largely remote with monthly get togethers. This Automation Tester will be Back End-focused, testing the Server Side components, ensuring that the database (SQL), APIs, and business logic function correctly and efficiently. You will be expected to have: Backend Automation testing skills with Python and Pytest. Solid SQL skills and experience with relational databases. Solid experience in automation testing using tools such as Selenium and Appium. Batch processing experience. Financial services/fintech experience. If you're passionate about testing, automation, and continuous learning, we would love to hear from you!
07/10/2025
Full time
We are looking for an enthusiastic and proactive Automation Test Engineer who boasts experience with Python and Pytest to join our fantastic London based fintech client, working largely remote with monthly get togethers. This Automation Tester will be Back End-focused, testing the Server Side components, ensuring that the database (SQL), APIs, and business logic function correctly and efficiently. You will be expected to have: Backend Automation testing skills with Python and Pytest. Solid SQL skills and experience with relational databases. Solid experience in automation testing using tools such as Selenium and Appium. Batch processing experience. Financial services/fintech experience. If you're passionate about testing, automation, and continuous learning, we would love to hear from you!
We are looking for an enthusiastic and proactive Automation Tester with Python and Pytest experience to join our fantastic fintech client, largely remote with get togethers once a month in central London! This Automation Tester will be Back End-focused, testing the Server Side components, ensuring that the database (SQL), APIs, and business logic function correctly and efficiently. You will be expected to have: Backend Automation testing skills with Python and Pytest. Solid SQL skills and experience with relational databases. Solid experience in automation testing using tools such as Selenium, Java, PHP, Go, or similar technologies. Experience with Postman, SOAP UI, and Cucumber. Batch processing experience. Financial services/fintech experience. If you're passionate about testing, automation, and continuous learning, we would love to hear from you!
07/10/2025
Full time
We are looking for an enthusiastic and proactive Automation Tester with Python and Pytest experience to join our fantastic fintech client, largely remote with get togethers once a month in central London! This Automation Tester will be Back End-focused, testing the Server Side components, ensuring that the database (SQL), APIs, and business logic function correctly and efficiently. You will be expected to have: Backend Automation testing skills with Python and Pytest. Solid SQL skills and experience with relational databases. Solid experience in automation testing using tools such as Selenium, Java, PHP, Go, or similar technologies. Experience with Postman, SOAP UI, and Cucumber. Batch processing experience. Financial services/fintech experience. If you're passionate about testing, automation, and continuous learning, we would love to hear from you!
A fully remote Product Manager is required by leaders within the Healthcare sector. With a Business Analysis background, the Product Manager will lead discovery, customer research, product experience definition and go to market for their core product and integrations workstream. As part of the Product team, you will work closely with the head of product and Engineering Manager to plan and deliver new features, product iterations and building B2B solutions. Understanding software/technology is a must. You will be responsible for partnering with a key customer, working in an agile way, and adopting best practises throughout, this opportunity will suit a confident individual who enjoys software, engaging with customers and putting their own footprint on the principles within the product centric division. Any experience of Cloud, agile product delivery or running integration (API) projects is advantageous but by no means necessary! Please apply now. Fabulous package on offer including 6% matched pension, bonus, private healthcare, flexi working and fully remote role on offer!
23/09/2022
Full time
A fully remote Product Manager is required by leaders within the Healthcare sector. With a Business Analysis background, the Product Manager will lead discovery, customer research, product experience definition and go to market for their core product and integrations workstream. As part of the Product team, you will work closely with the head of product and Engineering Manager to plan and deliver new features, product iterations and building B2B solutions. Understanding software/technology is a must. You will be responsible for partnering with a key customer, working in an agile way, and adopting best practises throughout, this opportunity will suit a confident individual who enjoys software, engaging with customers and putting their own footprint on the principles within the product centric division. Any experience of Cloud, agile product delivery or running integration (API) projects is advantageous but by no means necessary! Please apply now. Fabulous package on offer including 6% matched pension, bonus, private healthcare, flexi working and fully remote role on offer!
Test Engineer (fully remote) required for a successful Fin Tech start-up to work on both web and mobile cloud based B2C & B2B platform. As an experienced Test engineer you'll understand manual quality assurance inside out, but have an appreciation and desire for automation. You'll work on a greenfield ground up test suite, have input on test strategy & tools etc and execute test plans, analyse results and align on product releases. Working within cloud (AWS and GCP), you will possess a very strong understanding (and likewise passion) towards testing as a whole - specifically web and mobile and best practises. Nice to haves include: *Experience with a Scripting language (JavaScript, Python etc ) *Experience with Selenium or a functional UI automation tool; *Experience with API testing tools Fully distributed and remote teams working in an agile way - 2 weeks sprints for design and development. You will work with the CTO and Product Owners, Tech Leads & Engineers to deliver best in class solutions to satisfy business needs and key metrics. Please apply now.
22/03/2021
Full time
Test Engineer (fully remote) required for a successful Fin Tech start-up to work on both web and mobile cloud based B2C & B2B platform. As an experienced Test engineer you'll understand manual quality assurance inside out, but have an appreciation and desire for automation. You'll work on a greenfield ground up test suite, have input on test strategy & tools etc and execute test plans, analyse results and align on product releases. Working within cloud (AWS and GCP), you will possess a very strong understanding (and likewise passion) towards testing as a whole - specifically web and mobile and best practises. Nice to haves include: *Experience with a Scripting language (JavaScript, Python etc ) *Experience with Selenium or a functional UI automation tool; *Experience with API testing tools Fully distributed and remote teams working in an agile way - 2 weeks sprints for design and development. You will work with the CTO and Product Owners, Tech Leads & Engineers to deliver best in class solutions to satisfy business needs and key metrics. Please apply now.
