Haleon

Haleon, a leading consumer health company, is seeking a Digital Shelf Manager in London to lead ecommerce and digital marketing initiatives across brands and therapeutic areas. You will build an integrated network, develop a 12 month plan, and pilot digital initiatives with key partners. You will lead digital capability for brand teams, shape strategies, track KPIs, and ensure timely execution of content across Haleon platforms, with strong stakeholder engagement and pharma experience preferred.

Haleon has an opportunity to manage the digital transformation for e-commerce and digital marketing across all brands and therapeutic areas. Key duties & responsibilities Lead the digital capability for the brand teams as well as key stakeholders in other functional areas; develop a framework to enable marketing to build their digital strategies accounting for variables and dynamics. Develop and pilot e-commerce initiatives. Feed customer insight to the commercial team's brand strategy. Lead the 12 month digital operational plan. Represent Haleon brands to both internal and external stakeholders. Provide forums for education and sharing of best practices to marketing teams, executive leadership and cross functional resources. Evaluate the digital strategy to optimize channel, customer, and consumer offerings. Lead and align multi stakeholder relationships to ensure ongoing alignment with digital strategies. Inspire the marketing brand teams by developing digital capabilities and strategies and growing capability through on/off the job training and coaching. Accountable for setting and achieving e-commerce operations metrics including KPIs and SLAs. Understand portfolio sets for global and local supported brands, coordinate translation for the market and ensure execution is completed in a timely and accurate manner. Initiate and track the copy approval process for all the materials in responsible market. Ensure timely execution of all materials through DC and Global Platforms in responsible markets. Interact with local operating companies to meet customer manager needs. Maintain the portal (haleon.pro) and engage marketing and medical to keep the portal attractive for customers. Review modern technologies and explore new developments in digital landscape to deliver communication and business objectives more effectively. Basic Qualifications Bachelor's degree. Experience in a large multi national working environment. Marketing experience. Experience in multi channel/digital marketing. Preferred Qualifications Bachelor's degree (Marketing, Brand Management, Communications, or a Technology related field in Pharmaceuticals). Consult manager on technology related field experience. Digital coursework. Expert in digital marketing channels in sales and marketing. Ability to influence, challenge and gain credibility with senior commercial leaders. Digital/social/interactive marketing experience with a clear commercial focus, including digital analytics and metrics. Excellent communication skills, strong presentation and facilitation skills to explain/sell creative concepts. Proven track record of driving sales performance. Agency management experience. Proficient in customer understanding and campaign development. Capable of working across boundaries and functional areas. Familiarity with copy approval process. Experience in the Pharma sector. Project management experience. Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong.

Haleon has an opportunity to manage the digital transformation for e-commerce and digital marketing across all brands and therapeutic areas. Key duties include leading digital capability for brand teams, developing and piloting e-commerce initiatives, feeding customer insight to commercial strategy, and guiding the 12 month digital plan, while aligning with cross functional stakeholders and ensuring timely execution of materials.

Operational Resilience Manager The role reports to the Head of Operational Resilience and focuses on managing the delivery of agreed Operational Resilience activities, supporting the implementation of the Operational Resilience Framework, and coordinating across cross functional stakeholders. Key Responsibilities Programme Delivery & Coordination Provide subject matter expertise across the lifecycle of Operational Resilience to internal stakeholders. Manage agreed Operational Resilience workstreams, actions, milestones, dependencies, risks and issues. Maintain delivery plans, action logs, trackers and progress updates for projects, programmes and live events. Support the implementation roadmap for Operational Resilience uplift activity. Identify delivery blockers, ownership gaps or overdue actions and escalates as appropriate. Prepare updates for the Head of Operational Resilience and relevant governance forums. Governance & Reporting Support operational resilience governance activity, including meeting preparation, action tracking and follow up. Prepare draft agendas, governance packs, progress updates and reporting materials. Coordinate input from business and functional stakeholders for governance meetings. Track decisions, actions, risks and issues arising from governance forums. Support regular reporting on operational resilience activity, progress, risks and improvement actions. Ensure reporting is concise, evidence based and focused on progress, risk and areas needing attention. Business Continuity Management Coordinate agreed business continuity activity across relevant functions, markets and sites. Review and improve business continuity plans, evidence and testing records. Track business continuity actions, gaps, review dates and improvement activity. Develop and maintain practical templates, guidance and briefing materials. Support the development and maintenance of training and awareness activities relating to business continuity expectations. Prepare and facilitate exercises and other validation activities. Critical Business Services (CBS) & Dependency Activity Coordinate action linked to CBS, outcome and dependency mapping, impact assessments and recovery planning. Track actions and information requests relating to CBS and resilience planning. Engage with relevant teams to gather inputs on dependencies, recovery arrangements and resilience gaps. Maintain visibility of CBS related actions, owners, due dates and progress. Support development of practical materials connecting CBS activity to resilience planning, crisis response and business continuity. Crisis Management Readiness & Exercises Coordinate agreed crisis management readiness activity. Support planning and delivery of crisis management exercises, workshops and training activity. Prepare supporting materials, participant information, exercise records and action trackers. Capture lessons and support follow up through to closure. Maintain crisis management documentation, exercise records and supporting materials. Improve crisis management plans, Gold Crisis Support Team materials, playbooks and escalation arrangements. Support live event readiness and response activities, including long term thematic task forces. Gold Crisis Support Team (CST) Support Develop and maintain Gold CST materials, role descriptions, contact lists, activation materials, operating procedures and supporting documents. Coordinate readiness checks, training records, exercise outputs and improvement actions. Train CST members and support ongoing skills development. Ensure Gold CST materials are maintained in a controlled and accessible document set. Track actions and feedback and escalates gaps where required. Training, Awareness & Community Support Maintain Community of Practice and SharePoint materials and content. Coordinate agreed operational resilience training activity. Prepare and maintain training materials, guidance and awareness content. Manage training logistics, attendance records, feedback collection and follow up actions. Support operational resilience community of good practice, coordinate community sessions, updates, learning events and knowledge sharing activity. Use AI tools, Microsoft Teams, SharePoint and Viva Engage to support engagement and access to materials. Capture themes, feedback and improvement opportunities from training and community activity. Assurance & Continuous Improvement Support assurance activity, reviews, validation exercises and corrective action tracking. Maintain visibility of assurance findings, improvement actions, owners, due dates and progress. Coordinate follow up with action owners to support closure of agreed actions. Help identify recurring themes, overdue actions or areas requiring additional support. Support continuous improvement of operational resilience tools, templates, reporting and ways of working. Data, Documentation & Microsoft Tooling Use Microsoft 365 tools to support delivery management, collaboration, reporting and stakeholder engagement. Maintain effective use of SharePoint, Teams, Planner, Excel, PowerPoint, Forms, Power BI, Copilot and Viva Engage. Support a single source of truth for operational resilience materials. Work with the Analyst to ensure trackers, dashboards, repositories and evidence packs are accurate and current. Use data and reporting to improve visibility of delivery progress, action closure and resilience improvement activity. Stakeholder Coordination Maintain effective working relationships across functions, markets, sites and capability owners. Coordinate input from stakeholders across business continuity, crisis management, technology, cyber, QSC, supply chain, procurement and physical security. Act as a practical point of contact for operational resilience delivery activity. Support stakeholders in understanding agreed actions, timelines and evidence requirements. Escalate unresolved issues, delays or delivery risks where required. Experience & Qualifications Experience in operational resilience, business continuity, crisis management, enterprise risk, programme delivery, security, supply chain resilience or a related discipline. Relevant qualifications (e.g., BCI, DRI) and familiarity with industry standards (e.g., ISO22301) considered a benefit. Proficiency with AI tools. Experience managing workstreams, stakeholders, actions, risks, issues and dependencies. Programme management skills (e.g., PRINCE2) considered a benefit. Experience supporting governance forums, reporting packs and action tracking. Excellent technical understanding of business continuity, crisis response, incident management and organisational resilience principles. Experience supporting exercises, workshops, training or crisis simulations. Experience in preparing risk based resilience and response to live incidents. Strong working knowledge of Microsoft 365 tools, including Teams, SharePoint, Excel, PowerPoint, Planner, Forms and Viva Engage. Experience with Power BI or other dashboard/reporting tools beneficial. Strong written communication skills and ability to prepare clear updates, summaries and governance materials. Confident and experienced in delivering training to practitioners and non expert audiences. Equal Opportunity Statement Haleon is an equal opportunities employer. We are committed to mobilising our purpose in a way that represents diverse consumers and communities and creating an inclusive culture where different backgrounds and views are valued and respected. All employees are invited to apply, and we provide reasonable adjustments to support applicants throughout the recruitment process.

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.Our trusted portfolio of brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.About the RoleThe Technical Programme Plan Manager is accountable for the integrity, feasibility and credibility of the integrated technical programme plan. Working in partnership with the Enterprise Transformation programme workstream leads and third-parties (SI and SAP) this role ensures the technical plan covers technology, data, integration, testing and technical deployment activities required to deliver the transformation objectives. The role acts as the single source of truth for technical planning and forecast confidence, challenging assumptions and surfacing risks early to protect delivery outcomes.Key Responsibilities:Integrated Technical Programme PlanningBuild, maintain and govern the end-to-end integrated programme plan, covering technology, data, integration, environments, testing, cutover and stabilisation.Ensure coherent sequencing across technical workstreams, interdependent programmes and external partners (SI, SAP, other vendors as required).Maintain end-to-end traceability from SAP design decisions through build, test, cutover, and deployment sequencing within the technical programme plan.Ensure plans account for SAP environment readiness, including development, test, pre-prod, prod provisioning, connectivity and RISE dependencies.Act as the primary technical planning point of contact across workstream leads and delivery partners.Ensure plans reflect S4 specific test realities (including SIT, UAT, regression, integration testing, mock conversions, and defect remediation cycles).Dependency & Critical Path ManagementIdentify, model and manage cross programme technical dependencies (SAP core, data, integrations, environments, third-party systems).Own and communicate early and clearly the true technical critical path, highlighting constraint drivers, bottlenecks and sequencing risks.Partner with the Deployment Lead to integrate technical cutover planning into the master programme plan, including rehearsals, dress rehearsals, data freezes and "go / no go" windows.Assess and articulate downstream planning impacts across environments, testing, deployment waves, and resource demand.Ensure technical cutover planning reflects operational and business continuity constraints, not just technical task completion.Plan Governance & AssuranceMaintain full traceability between technical decisions, scope changes, assumptions and plan impacts.Own technical planning standards, assumptions, and integration of change control impacts into the master plan.Integrate and reconcile SI-provided SAP plans into the master plan, maintaining independence and transparency.Partner with the PMO Lead and Programme Governance Lead to enable decision-ready conversations with leadership, focused on options, impacts and consequences.Progress Tracking & ForecastingProvide forward-looking confidence assessments for S4 milestones (design freeze, test entry/exit, migration readiness, cutover) not just date forecasts.Track delivery performance against plan and produce credible forward-looking forecasts (not just retrospective status).Integrated risks, issues, and mitigations into the plan in partnership with RAID owners.Continuously stress test plans for feasibility, capacity, sequencing and risk.Profile & Experience:Expert in integrated, multi-year transformation programme planning across technology, data, integration, testing and deployment streams.Deep capability in critical path analysis, dependency modelling, and constraint management in complex programmes.Strong understanding of S/4 HANA delivery including design-to-build traceability, SAP specific testing cycles, deployment wave patterns and cutover constraints.Strong understanding of programme governance, including design authorities, stage gates and executive decision forums.Able to translate strategic intent and governance decisions into executable, time-phased delivery roadmaps.Able to influence without formal authority across business and technology leaders; confidence challenging plans and assumptions constructively.Able to communicate complex technical planning realities in clear, decision-grade language.Able to present options, trade-offs and consequences clearly to senior-leadership.Job Posting End Date2026-06-16Equal OpportunitiesHaleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong.During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.Adjustment or Accommodations RequestIf you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We'll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.Note to candidatesThe Haleon recruitment team will contact you using a Haleon email account If you are not sure whether the email you received is from Haleon, please get in touch.

Responsibilities Lead the Quality / Compliance activities for new product projects from initial concept to consumer during development and product transfer from R&D to site. Provide functional Quality support across the project lifecycle. Review and approve project related documents including product specifications, batch documentation, test methods, analytical validation reports, method transfer, process/product transfer protocols, and packaging documentation. Oversee change control, deviation, and CAPA processes for assigned projects. Support clinical supplies activities by approving and releasing clinical supplies, registration samples and consumer test supplies. Integrate customer and consumer insights into NPI projects and perform hyper care following launches. Build and maintain collaboration with R&D and QSC, detect potential issues early, resolve challenges swiftly, and ensure continuous improvement in product reliability and compliance. Qualifications Bachelor's Degree in Pharmacy, Science, or an engineering discipline (or equivalent level of knowledge and hands on experience of Good Manufacturing Practices). 5years of manufacturing/quality experience in the pharmaceutical industry. Experience with the application of quality systems in manufacturing. Minimum 5years' experience in the pharmaceutical industry related to Quality Assurance, Drug Regulatory Affairs, Technical Operations, or Drug Development in a GMP environment and manufacturing site experience. Preferred Qualifications Ability to work independently and prioritize workload. Excellent oral and written communication skills. Strong interpersonal skills enabling and driving change. Problem identification and solving skills. Experience working with multi functional teams. Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. We create an inclusive culture where different backgrounds and views are valued and respected, supporting best serving consumers and unleashing the full potential of our people.